Latest Reviews and Complaints
SLOW service and non caring employee.
I placed a mobile order for this location. When I arrived there were 3 cars waiting in the drive thru lane. I gave the attendant my order info and waited for over 25 minutes to get to the window for service. When I arrived, he wasn't concerned about the wait, he didn't have mt order info or prepared, wasn't aware of the mobile order, wanted to charge me AGAIN. A HUGE DISAPPOINTMENT and I'm sure the other customers that waited similar times are just as frustrated. He said there were 2-3 working. No excuse for that service.
Recommendation: Maybe go to another location!!
Taco Bell service, food nasty. Wrong order
I placed an online order.. Waited over 30 minutes inside for my order… there were also 12 people waiting on their orders. My order was incorrect. My mini taco salad was put in bag upside down, other taco salad had stale shell.. Burritos weren’t correct… we threw all of meal in trash… I am requesting a full refund! Also, food prep guy went outside with hi...
Read full complaint and 1 comment11 Taco Bell Reviews
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Worst Taco Bell on Westside of Cleveland
stopped in at the Taco Bell in Berea Ohio. 1264 West Bagley Rd store # 040445, once again a terrible experience. I thought I would give this store one last try. Two other visits were dine in and were horrible. Cold food, dinning area dirty, fountain drink dispenser only had the regular Pepsi working, cahier Amanda was rude. Well today's visit was even...
Read full reviewOrder placement
Order in a kiosk machine choose cash option at cashier.waited 30 minutes person after me got there order and they informed manager who was giving there order i was before them manager asked my name and said she didn't have it and just walked away. Didn'teven askwhat i wanted to order. Definitely last time I ever eat a taco bell. Message taco bell and promenade in Rogers, Arkansas
Read full reviewHorrible manager ART from this store 029687
Visited this location Drive thru and while the AI was having issue taking my order I requested to talk to someone the manager (Art) came on and continue taking the order, I asked about the chicken sub on my order and ask for more clarification on if the chicken was shredded or Fajita he was not clear and I asked again and he increased his tone from 3 to 8...
Read full reviewCashier took it upon herself to round up my total without asking
First of all, the drinks and food were not bad. That is NOT the issue. The issue is the fact that the cashier took it upon herself to ROUND UP when nobody asked me permission to do so. It was very SNEAKY, not to mention dishonest and TOTALLY disrespectful! My daughter and I went to the Taco Bell at 7126 FM 1960 Rd. E, Humble, TX 77346 on August 5, 2026, at...
Read full review and 7 commentsBad business
We gave them one star, because they kept their composure on being polite, but they need better management for what we dealt with tonight. We paid over $20 for the crappiest food we have ever eaten at a Taco Bell, the chalupa tasted like it was a day old and Soggy and the cinnamon twist didn't even have a fair amount of toppings on them, which made them...
Read full reviewFood quality has gone way down.
Taco Bell had always been my favorite fast food restaurant. I liked it even better than sit down restaurants. The last few times I have went I can see that the food quality has gone way down. That liquid cheese that is used tastes horrific and shouldn't even be allowed it's so bad. They got rid of previous menu items that were actually very good. Like the...
Read full review and 1 commentMessed up
I went to Taco Bell on East Main Street in Spartanburg, SC. I ordered a box of tacos and burritos and asked for sour cream on side. I was told I could not get sour cream on the side. Got home had tacos and something. It was not burritos. Please have at least one employee not smoking crack at work. This is the third time I visited this store and third time order wrong.
Read full review and 4 commentsTaco Bell endorses criminal Arzelle Deshon Lewis in Colorado
Arzelle Deshon Lewis gives free Nikes to gang bangers kids in Colorado & crime goes up. Arzelle Deshon Curtis Lewis was booked in Denver County, Colorado on June 26, 2026. Name: Arzelle Deshon Curtis Lewis Booking ID: 2026535884 Booking Date: June 26, 2026 Age: 44 Gender: M Race: BLACK Height: 6' 2" Weight: 190 Hair: BLACK Eyes: BROWN Reported...
Read full review and 4 commentsGross will never try again!!!
I haven’t been to a Taco Bell in 3 years, because food did not taste right, I thought it smelt like human feces. My son decided to go thru a completely different Taco Bell where we live in medford Oregon I ordered two hard tacos and a tostado. The shells on tacos were completely broken, with only meat lettuce and I could of counted the grated cheese, the...
Read full review and 1 commentPoor customer service and product
Tried taco fell again after two months. I was with my daughter and we were both pissed at the service and quality. They need an adult controlling the childish behavior behind the counter. They handed me my drinks dripping with soda and she kinda laughed and half heartedly apologized. I had to ask for napkins to clean up the mess. Young female with long brown hair possibly braces. The food was completely soggy and soaking through the paper containers. This taco bell is a complete ⅞joke and have attempted to speak to someone above shift supervisor but I have never received a call back. Complete disrespect and waste of money. Do not eat here unless you like to throw your money away. I took pictures and will forward them with my complaint to all the available emails addresses I can find for corporate.
Tried taco fell again after two months. I was with my daughter and we were both pissed at the service and quality. They need an adult controlling the childish behavior behind the counter. They handed me my drinks dripping with soda and she kinda laughed and half heartedly apologized. I had to ask for napkins to clean up the mess. Young female with long brown hair possibly braces. The food was completely soggy and soaking through the paper containers. This taco bell is a complete ⅞joke and have attempted to speak to someone above shift supervisor but I have never received a call back. Complete disrespect and waste of money. Do not eat here unless you like to throw your money away. I took pictures and will forward them with my complaint to all the available emails addresses I can find for corporate.
What about YOUR childish behavior?
2491 Taco Bell Complaints
Services
Our Durango Colorado Twco Bell has gone to ? My grandkids love the food and always request it but the last several times I have gone, I’ve waited 45 minutes in drive thru line or almost same inside while not many people in line. No one is at a register at all and doesn’t come up from the back for cash orders. The staff moved at a turtle pace although...
Read full complaintFood and service from management
I have reached the point where I am seriously considering never spending another dollar at Taco Bell—ANY Taco Bell. The following is happening at all Taco Bells in Shreveport. On Labor Day, September 7, at 12:29 PM, I went through the new drive-thru at Taco Bell #042607, 6625 Line Avenue in Shreveport. Order #721b96. I ordered the #2 Combo—three Beef...
Read full complaintCinnamon twist, tacos
Cinnamon twist had an awful chemical taste. Kids who had them before at other locations verified this is not what these are supposed to taste like. Soft tacos, the flour tortillas were breaking apart, creased and did not hold the taco together. Spent $38… each time we’ve gone back it’s been worse and worse. Writing this in hopes for management review and improvement. No, pickles for chicken sandwich, no double decker supremes.
Read full complaintMy Taco Bell order was overcooked and missing a lot of items including the chicken
On November 1, 2025 it was getting late and I wanted to do takeout for dinner so after I was doing some searching I realized Taco Bell is one of the few restaurants that was open so I decided to go for Taco Bell for dinner while I was about to place my order I wanted something different from Taco Bell so I got the Cantina Chicken bowl as I placed my order I...
Read full complaint and 1 commentMy complaint is that my 80 year old mother was denied using the restroom unless she made a purchase.
3335 US Rt 60. Huntington WV. My mother was denied using the restroom like a crackhead unless she made a purchase first. She said I’ll order lunch after I use the restroom. No! Was told to leave. Ridiculous! I called to complain to the manager. She said it was all Taco Bell’s policy. This was on July 3rd about 2pm.
Read full complaint and 1 commentA customer felt dizzy....
I was in taco bell around 5pm saturday evening the twenty seven of june.. My friend yelled out that he felt dizzy thought he was going to pass out. I got up stood and leaned beside him so he wouldn't fall out of his chair.. Not a manager or employee came to see or asked if we were alright.. No one acted concerned. A employee walked by didn't say a word...
Read full complaint and 1 commentHard shell tacos
I cannot think taco bell is still in business. I ordered 3 hard shell tacos. What I got was 3 shells with about a tablespoon of meat, a shred of lettuce and a little cheese. Was charged 2.69 per taco. Not worth eating. My dog wouldnt touch it. I ate 2 bites and gave it to the dog. The next day was still in his bowl. Kinda tastes like oatmeal. Will never go to again.
Read full complaint and 1 commentBeef grilled cheese buritto
This is the second time I am making my complaint..I made one two weeks ago and nothing was done. The guy got all my order together and put it in the bag...charged me for it as I still have the receipt, but never put it in the bag! I've called this taco bell, restaurant 020863. Patchogue, NY It was on the counter and yet not put in the bag...when I got...
Read full complaint and 2 commentsMy taco bell order had a piece of hair in my food and didn’t give me no sauce cups and packets
On October 13, 2025 it was getting pretty late and I was started to get tired of eating from the same fast food spots so I decided to try something different or something I didn’t had in a while so I chose Taco Bell I noticed they still have the grilled cheese burrito and I remember I never got the chance of trying there sauces such as the cup of cheese...
Read full complaint and 1 commentFood Order
my husband and I came in to just grab a really fast lunch was getting it to go and it took over 45 minutes and we only order 4 things that would have had to be made. Then once I went to the parking lot, I find out that that van next to me hit my car and left a dent and tons of paint missing. So of course I had to call the cops to come. This is the worst...
Read full complaintMissing item numerous times..
I usually place orders at drive through but there are constant errors, last night went inside to get better service. He had the order together and was placing in the bag, I saw the grilled cheese burrito on the counter, assumed he was putting it in the bag as it was part of the order. He obviously didn't put in my bag. This is a problem and happens at thi...
Read full complaint and 19 commentsCustomer service
I visited this Taco Bell location and purchased food as a customer. When I asked to use the restroom, I was told it was “out of order.” However, shortly after, I saw an employee exit the restroom. When I politely asked for clarification, I was told again that it was out of order. This felt misleading and unprofessional, especially as a paying customer. If...
Read full complaint27 minute wait, constantly out of product.
The Gas City, In Tacobell is alfull Several times I have ordered just to be told they were out of product. Even told ones that Tacobell, a Pesico company was out of Pepsi. Last night I ordered and waited behind 5 cars and never moved forward. In 29 minutes. I said that's it. I drive off never to return. You ether need to send a trouble shooter there or pull the franchise. They are running your name in the mudd.
Read full complaintThe service
The service was non existent. I had to order at front, because both kiosks did not work. I was totally ignored despite the fact anyone could see me wanting to place an order. I told someone about the inoperable kiosks, but I was ignored as well.After several minutes of not being acknowledged, I left to eat at Arby's. The service there was great, like the difference between night and day.
Read full complaint and 1 commentLazy incompetent worker
Asked for $10 gift card, employee stated she doesn't know how to do it. Asked if someone else could help and she got a girl to show her how to sell a gift card. I was given a "happy birthday" gift card with no sleeve envelope. I explained it wasn't someone's birthday and your employee Julianna F. and she said she didn't know how to exchange it. So I had to...
Read full complaintRubbish from new Taco Bell outlet
A new Taco Bell outlet has recently opened on Ehringshausen Way, Haverhill on Tues 19th August, I went out for a walk in the town close to the new outlet and twice find Taco Bell takeaways that had been thrown in the road and another load thrown into a hedge both these were within 500 meters of the Taco Bell. Please can you make a concerted effort to remind your customers to dispose of there waste responsibly
Read full complaintPoor management
Disrespectful Service and Incorrect Order – Taco Bell on Watts Ave (April 24, 2025) Dear Taco Bell Team, My name is Loretta Irene Robison, and I’m writing to report a very upsetting experience I had at your Taco Bell location on Watts Avenue in Sacramento, California, on April 24, 2025. I ordered six Taco Supremes with no lettuce, and made sure to...
Read full complaintGift card
Recorded a gift card and after the 3rd time I called I was sent a credit for $50.00. I received a notice to refresh my card due to updates to the company site. As soon as I did the update it wiped out my info. Now my credit is gone...I can't retrieve it from my history its just gone. I will put this on line for all to see, because its a rip off. Were is my $50.00 ?
Claimed loss: $50.00
Desired outcome: Refund my $50.00. Its on file if you track it you will see who used it and were.
Confidential Information Hidden: This section contains confidential information visible to verified Taco Bell representatives only. If you are affiliated with Taco Bell, please claim your business to access these details.
Were did my credit go!
The driveway that has large numerous pot holes.
Store # [protected] West College Ave Appleton Wi.54914 Has 2 large pot holes in their driveway. One that is several inches deep and getting larger as you go to enter the drive-thru- there could be some serious damage if not seen [like at night] then the second one is as you are leaving the drive-thru to get back to the main entrance. These are not new and have been there several months.
Claimed loss: none
Desired outcome: Fix the potholes
Confidential Information Hidden: This section contains confidential information visible to verified Taco Bell representatives only. If you are affiliated with Taco Bell, please claim your business to access these details.
Employee complaint
I had called and written a complaint about the taco bell approx. 3 weeks ago about and @ 334 Queen City Drive, Cumberland, MD 21502 Paige Bryant who works drive up window. I personally raised Paige since she was 14 years old, she dated my son for 5 years, left in the middle of the night n is currently dating my sons best friend. she has continuously hara...
Read full complaintTaco Bell complaints: history and resolution overview
Out of all reported cases, 83 complaints (3%) have been marked as resolved, while 2408 complaints (97%) remain unresolved. The most recent resolved complaint, sarcastic service, provides additional insight into how customer issues have been handled.
Customer feedback spans multiple years and reflects a range of user experiences. A majority of complaints remain unresolved, which may be important to consider when evaluating the company.
Is Taco Bell Legit?
Taco Bell earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Taco Bell. The company provides a physical address, 4 phone numbers, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Tacobell.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Tacobell.com you are considering visiting, which is associated with Taco Bell, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
The domain associated with Taco Bell is registered with a high-end registrar, which can be an indicator of the company's commitment to maintaining a secure and reputable online presence.
Taco Bell website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
However ComplaintsBoard has detected that:
- While Taco Bell has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 3% of 2491 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- We conducted a search on social media and found several negative reviews related to Taco Bell. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Or maybe you are the only impatient one.