Taco Bell
Reviews and Complaints

I haven’t been to a Taco Bell in 3 years, because food did not taste right, I thought it smelt like human feces. My son decided to go thru a completely different Taco Bell where we live in medford Oregon I ordered two hard tacos and a tostado. The shells on tacos were completely broken, with only meat lettuce and I could of counted the grated cheese, the tostado was soaked in red sauce maybe 2 tablespoons of beans and few lettuce shreds thrown on it, no cheese or tomatoes. But what really angered me was the chicken nuggets I bought for my grandson, they weren’t crispy they were soaked burnt they just looked like coal pieces no I’m not even exaggerating. Taco Bell only had one good thing on menu empanadas and they removed those. Who runs this. Corporation, a bunch of middle school children. I have never been so disgusted by fast food restaurant, twice now from same chain. It cost me 20.00 to realize I will never go back there again, I posted pictures on Facebook too. But the 15.00 I spent at windy worth every cent. Clean up your act. You are major disappointment

Tried taco fell again after two months. I was with my daughter and we were both pissed at the service and quality. They need an adult controlling the childish behavior behind the counter. They handed me my drinks dripping with soda and she kinda laughed and half heartedly apologized. I had to ask for napkins to clean up the mess. Young female with long brown hair possibly braces. The food was completely soggy and soaking through the paper containers. This taco bell is a complete ⅞joke and have attempted to speak to someone above shift supervisor but I have never received a call back. Complete disrespect and waste of money. Do not eat here unless you like to throw your money away. I took pictures and will forward them with my complaint to all the available emails addresses I can find for corporate.

Recorded a gift card and after the 3rd time I called I was sent a credit for $50.00. I received a notice to refresh my card due to updates to the company site. As soon as I did the update it wiped out my info. Now my credit is gone...I can't retrieve it from my history its just gone. I will put this on line for all to see, because its a rip off. Were is my $50.00 ?

Store # [protected] West College Ave Appleton Wi.54914 Has 2 large pot holes in their driveway. One that is several inches deep and getting larger as you go to enter the drive-thru- there could be some serious damage if not seen [like at night] then the second one is as you are leaving the drive-thru to get back to the main entrance. These are not new and have been there several months.

Sunday April 14 at 605 pm, I ordered 6 hard tacos and 4 soft taco, I recieved

4 hard taco's and 1 soft taco for 15 dollars and change. I got 4 hard tacos and 1 soft taco, no receipt in the bag or given to me. The worst was the employee at the drive through window was more interested with playing with his cellphone than talking to me! there was no hi, no thank you and no goodbye.

I went to taco bell last week the drive thue and did not get my correct i asked for extra steak and not get it. When i got home i called. And the manager hung up on me twice. And was very rude . Last night my famile waned to go to taco bell. The manager said that we were not to be served at her store anymore along with my family and friends.we were denied service because i did not like the service but my family and friends had nothing to do with it

Monday February 5th 2024

At approximately 7:48pm I visited the New Taco Bell location at 96th and Cicero Ave in Oak Lawn IL 60459. I proceeded through the drive through and ordered the combination 2 chicken chalupas, 1 taco , 1 Founfain drink for $11.99. With Tax the meal is $12.65. Now, this is the highest amount I have paid

To date for the 3 items but my complaint is straightforward. I expect the items to be consistently made each time I visit a Taco Bell, hence the branding and franchise. This evening the chalupas had no more than 1oz of chicken, cheese that I could count visually and approximately 1/4 oz of sour cream. The two together had an overall weight of 3-4oz compared to my 12oz soft drink. The taco was hard shell when I ordered soft. I did consume the meal in the parking lot which the exception. If the hardshell taco. I can say I am clearly behooved, myself visiting Taco Bell anytime soon, unfortunately would’ve asked for a full refund, but no lesson would be learned.. I hope Taco Bell follows up and this new location and provides me information as to the exact quantity of ingredients per taco or menu item. Of the colorful menu, I could clearly say that’s not what I received, which is very deceptive of the company. Typical but nonetheless unacceptable…

I didn't get what I ordered and I got stuff that was acceptable as replacements, Order number 969204, I called the store and the man that answered the phone was very rude and even used foul language with me, I told him I didn't get what I ordered and he argued and said they didn't have what I ordered so they just added whatever they thought was sufficient, THIS IS NOT ACCEPTABLE BUSINESS PRACTICE, especially for him to use foul language with me!

I don't mean to complain because I have been a huge Taco Bell fan for decades. There have recently been fast food complaints leading to class action lawsuits and that is why I am concerned. I have had repeated concerns at a local Taco Bell and I would like to share some pictures. The second picture is what the food has consistently looked like. I can't let it rest, sorry. The first picture is off the website. The second picture is my food immediately after unwrapping it. What gives? I have sent this message numerous times to "tbmobileappteam@yum.com" but have yet to hear back from them. I would like some feedback. Thanks.

[protected]@yahoo.com