McDonalds - Tustin Ave In Orange, Californiaworkers couldn't understand english

D
This review was posted by
a verified customer
Verified customer
Review updated:

This goes even beyond McDonalds, but I am tired of going to all of these fast food places and no one can understand English. We are told that you cannot fire someone for not speaking English, but yet you can be let go for not speaking Spanish. Something is definitely wrong here. The last straw was this morning when I went to McDonald's I ordered what I wanted drove to the first window paid and then drove to the second window to pick up my food. The girl hands me my food and a coffee and I told her I asked for a Diet Coke. She just looked at me, and looked around at the other people, then figured it out. I got my Diet Coke then I asked for salt and she just kept saying salsa, and I kept saying no salt, then once again she started looking around, then figured it out. I realized she had filled my Diet Coke to full and it was coming out of the top all over and filling up my cup holder, so I grabbed the napkins and started cleaning it up, and I looked at the girl and asked for some more napkins and she just looked at me and I kept asking for napkins, and she started again looking around, I was really upset at this point, and told her I need some more napkins now. The girl turned around and got the manager and she came over to the window, and asked how she could help me, and I told her I need napkins because my drink is leaking all over. The manager handed me that napkins and apologized, because she new I was upset. I told her that they need to hire people that can speak and understand English.

Part of my family immigrated here and they spoke German in the home and English everywhere else, they didn't expect for everyone that was an American to conform to them, they adapted. The other part of my family is Cherokee Indian, and they are as native as you get and they even learned English. Why is it that only Hispanic people from Mexico are aloud to have a culture, and me as an American citizen are not aloud to have a culture, demand that English be spoken only, and why are my rights less then people that have broken the law to get here.

I was in Mexico a couple of weeks ago, and no one there was bending over backwards to speak English to me or give me something for free, and I didn't see an American's down there working in any of the places we went.

Something is really wrong here, and we need to make this corporations accountable for the people they hire. Maybe start hiring young American kids that speak English and would like to make some money while going to school.

Thank you ,

Daniella

Orange, Ca

  • Updated by louise joe · Nov 27, 2019

    I was charged 3 times for the same thing. i called my bank and they wanted to block my card but i said no because its the holiday and i need my card! so i cannot get my refund. i ask that i get this resolved. i would like my refund 16.77x2

  • Updated by mantamane · Sep 19, 2019

    I went to but a mc meal but the staff is so unfriendly, they don't greet, the lady packed my staff n she didn't give me my cold drink, no salt and tomato sauce no serviettes no thank you. I know mc Donald's meal have cold drinks n now he branch is not answering my calls. I cant go back for my drink

    Gugu [protected]

  • Updated by T. Pettifer · Sep 16, 2019

    Sorry there were onions on them but so few didn’t realize they were there. The rest of complain os as i wrote

  • Updated by Pixie9305 · Nov 13, 2018

    Went through the drive thru last night in bend Oregon on 3rd street. Didn't receive half my order. Didn't get :
    4 bacon egg and cheese mcgriddles, 2 apple pies. Only got my 4 mcdoubles and 2 fry's. Would like the missing part of my order that I paid for. Thank you.

  • Updated by McDonald's For nothing · Oct 19, 2018

    Security guard abused my dog both physically and emotionally and mentally sexually

  • Updated by Raynette Turner · Jul 26, 2018

    Same as previous

  • Updated by Marla Zink Wilkerson · Jun 11, 2018

    I also forgot, no one was answering the phone so I could discuss with the manager.

  • Updated by Scooterjo · Feb 08, 2017

    The address is 1481 broard street providence
    Ri 92905

Responses

  • Gr
    Grammyisthebest Feb 01, 2020

    Dear McDonald's,

    Fix your Ice Cream machine. When we want ice cream, your machine is always broken. How do you keep breaking it?

    Signed,
    A really mad Grandma

    0 Votes
  • Cs
    cschrammc Jan 01, 2020

    My orders are incorrect over 75% of the time. Food is prepared very sloppy and cold most of the time. The price of food at these places is as much as a sit down restaurant now and they still are low quality.

    0 Votes
  • Lo
    louise joe Dec 03, 2019

    I was charged 3 times for the same thing. i called my bank and they wanted to block my card but i said no because its the holiday and i need my card! so i cannot get my refund. i ask that i get this resolved. i would like my refund 16.77x2

    0 Votes
  • Je
    Jeff Hargrave Nov 09, 2019
    This comment was posted by
    a verified customer
    Verified customer

    I ‘m an Retired Army Vet I went thru the drive thru . I ask for coffee /2 Sodas she said they was making more coffee so I'm waiting and waiting no coffee I went inside they was confused about did I get my coffee I understand their job is hard a lot of times was letting you no Don't forget your Customers

    0 Votes
  • Ja
    Jalisah Nov 02, 2019

    He was rude curse me out and very nasty also he would let me order my food.when i.came in.the drive thru at 4 his name is nelson and all the time he curse at the customer he smell like beer very rude manager

    0 Votes
  • Un
    Unknown10849018 Oct 12, 2019

    I was given an empty bag through Uber eats that was supposed to contain fries

    0 Votes
  • Na
    Nasifj Oct 07, 2019
    This comment was posted by
    a verified customer
    Verified customer

    been waiting for more than 30 min for two apple pie. my order cancelled .. and had to make a scene to reorder.. your manager try bribe me with double order free foods. disgusting !

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  • An
    Anda Mbabaza Oct 07, 2019
    This comment was posted by
    a verified customer
    Verified customer

    They don't disclose information and they didn't provide our orders correctly. They are lazy and can't make us understand that the system is changing we had to figure it out our selves that's why we redeem them unprofessional. We will see and your response on how you respond to this. Yeah

    0 Votes
  • Tr
    TravisRichardson Sep 28, 2019

    The employee name was named Jade came out from behind the counter and verbally assaulting my daughter missed took place around 4 o'clock today September 20 2019. Is this customer service at the store now pathetic .

    0 Votes
  • Ma
    mantamane Sep 24, 2019
    This comment was posted by
    a verified customer
    Verified customer

    i went to but a mc meal but the staff is so unfriendly, they dont greet, the lady packed my staff n she didnt give me my cold drink, no salt and tomato sauce no servietts no thank you. i know mc donalds meal have cold drinks n now he branch is notanswering my calls. i cant go back for my drink

    gugu
    [protected]

    0 Votes
  • Tp
    T. Pettifer Sep 22, 2019

    Bought 2 cheese burgers twice and both time i asked for extra pickles and got 1 more. And all the burgers only a a drip of ketchup and no onions. And i was second on the waiting list and it too 9 1/2 minutes. Order number1LNVGW66VD

    0 Votes
  • Gf
    Gfdsa Sep 22, 2019

    Food is ok at this McDonalds but the employees are rude and hateful. And not the YOUNGER employees - i'm Talking about adults and seniors who work here. Would not recommend this location to ANYONE! These old employees definitely need instruction in customer service and common manners !

    0 Votes
  • Ma
    Macdonalds is bad Sep 18, 2019

    Today I called Mac Donald's and I say to them i need one pancake also 2 big breakfast and they give to me 1 pancake also 1 big breakfast no body order from macdonalds break fast from Dubai and I wish that this comment go to Dubai department

    0 Votes
  • Pr
    Prakash Nundlaul Sep 15, 2019

    I am a regular customer of Mc Donald. On Saturday 7 sept, i had 5 chicken purchased as take away at rs238.
    In fact, 4 of the 5 chicken purchased were very small & not of standard size. Also, we had to wait a lot & only at pick up point, we were told that there is no spicy chicken.

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  • To
    too early Sep 11, 2019

    On Sept. 5th 4:30am I went to the drive thru on my way to work. I ordered a sausage and egg biscuit...it took at least 10 minutes or more to get it and the biscuit was hard as brick. Waiting that long I would of thought it would of least been fresh.

    0 Votes
  • Sa
    Sanguinette Sep 09, 2019

    I was just wondering how safe it is for an employee to be deep frying something while surfing Facebook at the same time. When the cashier noticed that I was recording, she seemed to have attitude towards me.

    0 Votes
  • Mi
    Mistybear718 Aug 31, 2019
    This comment was posted by
    a verified customer
    Verified customer

    The Egg McMuffin was nasty the English was hard as a rock and the Canadian bacon was hard also. I'll never go back and eat there again. Poor quality of food.

    0 Votes
  • Un
    UnaDelic Aug 19, 2019
    This comment was posted by
    a verified customer
    Verified customer

    In your recently opened Mc Donalds restaurant in Mostar, Bosnia and Herzegovina hygiene levels are dreadfull! On my way to Croatian sea coast I even talked to manager and pointed out unacceptable level of filth in toilets, only to find much worse conditions on my return! Shift manager just laughed on my complaints! Happy to share photos as a proof

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  • Ro
    Roslyn stanley Aug 13, 2019

    I ordered 3 double cheeseburger, one regular, one with no pickles, and one with mustard only. So the one that was tagged "mustard only" had everything. This was not cool. I was picking my daughter up from practice and too tired too go back. Not cool at at

    0 Votes
  • Vi
    Vincent Deon Jul 29, 2019

    Dirty, Worst mcD Ive ever been to in suburbs of Philadelphia.. Drive through very slow. Rat traps all over back bt drive window. Owner brand new MERCEDES BENZ next to broken unusable menu board. Drive window broken.

    Not even to mention poor untrained kids that work there.

    This place is a s*** box.

    No photos. Just never my business again!

    0 Votes
  • Mr
    Mrs. Jackon Jul 27, 2019
    This comment was posted by
    a verified customer
    Verified customer

    7/19/9 drive up & ordered large chicken nuggets & extra sauce since its a large order & only (1) one sauce was in bag we asked girl at window for more and when she came back to window she said her manager said NO only one sauce and if we want more we would have to pay! If McDonald's is that hard up we won't do business with them anymore!!!

    0 Votes
  • T4
    T4r4 Jul 22, 2019
    This comment was posted by
    a verified customer
    Verified customer

    Bring back the Big N tasty burger. It's the only thing I really liked at McDonald's. I don't go to McDonald's very often but I would go more if they brought back the Big n tasty.

    0 Votes
  • Va
    Val al Jul 13, 2019
    This comment was posted by
    a verified customer
    Verified customer

    Bought a quarter pounder at Lincoln heights resturant. Burger was raw I Been I'll f two days didnt finish it jus threw it .around 1 pm Friday

    0 Votes
  • St
    Steve1968 Jun 05, 2019

    It was slopped together and was cold

    0 Votes
  • Ch
    Charlenesc Jun 04, 2019
    This comment was posted by
    a verified customer
    Verified customer

    I sat in drive thru at 9:13 pm for 10 minutes before I was helped and then got to the window to pay and the cashier was really nasty and rude I will never come back to this location again and it's right down the road from methey acted like it was a problem that I came thru

    0 Votes
  • Be
    Beverly Sumner Apr 27, 2019
    This comment was posted by
    a verified customer
    Verified customer

    I just typed a long complaint letter and have not received notification you received it.

    Please check your incoming mail.

    Beverly Sumner
    1061 Quince Drive
    Junction city Oregon [protected] prefer call on cell [protected]

    Regarding complaint McDonalds Junction City Oregon 97448

    Don't play games with me the one I sent was 1530 words.

    0 Votes
  • Er
    EricaNicole Apr 02, 2019
    This comment was posted by
    a verified customer
    Verified customer

    It was super slow there were four people working just taking there time it was1128 pm just now got it at 1155 literally the slowest and by the time we got our order it was cold ! You guys need to get that store in gear I am super disappointed considering I do alot of business here

    0 Votes
  • Or
    Or Shafa Mar 03, 2019
    This comment was posted by
    a verified customer
    Verified customer

    i bought today brazzers memebership. and i want to cancel it, it is don't let me to cancel i don't know why maybe u can cancel it for me or trying to help me to cancel

    0 Votes
  • Ex
    Exia599 Mar 02, 2019

    Where I lived in Branson West Missouri I was never able to get Szechuan sauce even when you guys said that you bought to every location I ask for it every time but they never had it so you lied to me and now you have lost a customer

    0 Votes
  • Wi
    wicksers Feb 26, 2019

    ya they forgot my bigmacs then when I came in they did nothing to fix it...very rude and immature

    0 Votes
  • Ra
    Rachna Anshuman Dubey Feb 25, 2019
    This comment was posted by
    a verified customer
    Verified customer

    In-spite of living me paneer wrap meal the host gave me chicken wrap meal and in order to initiate refund deducted amount again from debit card but refund is not received in my account till now.
    Provide the refund of Rs.637 ASAP.
    Txn Id. [protected]
    Date.10.02.2019
    Time. 14:35:50

    0 Votes
  • Kr
    krystal antoine Feb 11, 2019
    This comment was posted by
    a verified customer
    Verified customer

    Attention!!! I ordered a large smoothie from the drive through and noticed the cup was rather small when i finally found the cup size they gave me a medium rather than the large i paid for! These workers really need proper training at this location they are always forgetting something or getting orders wrong please fix this issue!!!

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  • Nm
    NMMKain5298 Jan 22, 2019

    Bloody raw burger! Sick of wasting my time driving there, more disgusted wasting my money on food I have to throw out

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    0 Votes
  • Ta
    tahidit Jan 22, 2019

    Went to mcd's # 247399, questioned as to why i was being over charged for an item on the $1 menu, sausage biscuit is $1, per display, i got 4 and was charged $5.96, see pictures. False advertising

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    0 Votes
  • Bl
    Black Beauty 39 Jan 05, 2019
    This comment was posted by
    a verified customer
    Verified customer

    Today I received the wrong food. Paid for Triple meal sausage egg and received a ham sandwich. Ugh. All this after waiting 15 minutes in the drive thru. Then I called and they couldn't hear 3x's. This is the 2nd time this week getting the wrong food. I don't work close. Have to return another day. Just annoying how they messing up orders.

    0 Votes
  • Eu
    Eugene Glover Dec 31, 2018
    This comment was posted by
    a verified customer
    Verified customer

    All the Lafayette area McDonald's suffer from the same problem, their drive thrus are very slow. They do not get orders correct. They do not check the orders before handing them out. Time of day does not seem to matter, I have been at the stores at rush hour and I have been at stores at quiet time.

    0 Votes
  • Pr
    Princesspatience93 Dec 13, 2018
    This comment was posted by
    a verified customer
    Verified customer

    Me and my bf go into the McDonald's on 1186 main St winnipeg mb and we made our order and the guy overcharged us. We ordered #11 breakfast meal. 3 hashbrowns a xl 3sugar 4 creams coffee and a medium French vanilla which only came to $15.56. He even admitted to doing us wrong and even corrected it.

    0 Votes
  • Te
    teombae jones Dec 12, 2018
    This comment was posted by
    a verified customer
    Verified customer

    I purchased a drink from McDonald's on 920 n York rd Elmhurst, I'll I was drinking my drink and noticed a funny taste to it and open the lid and I saw little white things floating in my cup and I called and they said maybe it was probably from the machine because it was almost out but now it's got my stomach hurting.

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  • Da
    Dawn Farron Dec 11, 2018
    This comment was posted by
    a verified customer
    Verified customer

    The location at Hwy 19 in Griffin Georgia is consistently a disaster. The food is old, the service is slow, and the order is usually wrong. Employees are on their cell phones or talking to each other.

    0 Votes
  • Ma
    MarissaL Dec 11, 2018
    This comment was posted by
    a verified customer
    Verified customer

    Got sick with food poisoning and bad stomach pains and cramping . The food was undone and not cooked all the way . The mchicken is what I had and I felt sick afterwards . Throwing up nonstop I want something done about this

    0 Votes

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