CVS

I had stopped in for a beverage and I had to desperately use the bathroom. I had a terrible stomach ache and it was an EMERGENCY. I asked one of the pharmacist if I could use the bathroom explaining that the situation was dyer. She quickly cut me off stating they did not have one. I think this is absolutely unacceptable & I am extremely upset by the rude attitude of the staff as well as the no access to the bathroom in an emergency situation as mine was. There is no reason a store like CVS should be able to deny someone of access to the restroom in an emergency.

I am no longer shopping at CVS due to the corporate choice to automate. I urge others to stop as well. Not pleasurable anymore . Automation is highly polluting to the environment. Terrible for the shopping experience. I go to CVS once a week. I spend around fifty dollars each time but no more. Not doing it. Nasty experience. Automation is the work of greed pure and simple.

Pharmacy #3122 in Port Charlotte, FL has been terrible lately with having medications in stock. I was diagnosed with an infection so the ER sent in to CVS for an antibiotic and it's not in stock. I have been in a lot of pain due to this infection. I have other medications that have refills and I call to get it refilled and it's not in stock. With everything on computer they should know that on such and such a date someone will be picking up this med and make sure it's in stock in time. Antibiotics should always be in stock and pain meds. There have been times I have had to go to your competitors to get my pain meds after falling and hurting myself. They must have safes to keep them in to keep them away from potential robberies. I never had these problems when I lived in New England unless it was a unusual medication.

For the last 5 years I have had an individual knowingly and continuously using my phone number at CVS stores. This has gotten to the point where they revised my email address and name associated with my CVS card. I informed CVS and it was a nearly 2-hour wait to get this through to a real person. This issue re-occurred this past summer and I called CVS. I now changed the information back to mine and so now I am getting someones prescription information every time they pick it up because they are illegally using my phone number to gain access to CVS.

I called the pharmacy and asked informed then of the issue with the identifying person information and that the phone number associated with the prescription was being used illegally and was my personal number. The pharmacy refused to do anything. I called CVS corporate and they said they removed my number from the system, but they did not. I now cannot use my phone number at CVS however, apparently the person who is using it illegally can at the pharmacy.
Bottom line - CVS needs to implement a safeguard with a PIN and not any one using any old phone number.

Enough is enough - this is identity theft and CVS is facilitating it along with the sending out of personal medical information to a stranger.

I need to know how to contact the legal team at CVS and send my information and documents to them and the emails of this person's prescriptions I get because CVS refuses to address the identify theft of my phone number in their system. At this point the number should just be blocked so it cannot be used by anyone.

I do not want to attach the personal information of the person using my phone number. I can provide my phone number on request. CVS can have some one contact me and resolve it. for once and all. This is a serious security issue all the way around.

I have been on this medicine that my doctor sent to your mail order they would not fill them they have no idea what helps me to live from one day to the next and all of a sudden I can't get them If something happens to me, I hope my family will take over and do what needs to be done you cannot play GOD WITH PEOPLE and decide to not fill their prescriptions I don't know why MOKIA gave you their contract but o I am going to let them know what was done to me and the union you haven't heard the last of me I am an anemia my stomach and intestians are bleeding all the time there is nothing that can be done except stay on these meds that is only part of my conditions your druggist does not know my condition Hope to hear from you soon
Brenda Herndon [protected]

I purchased two batteries for $13.78 on March 24, 2021. I opted to have the receipt sent to me via e-mail. I returned the batteries on the next day, March 25th. I could not find the receipt in my e-mail but I thought the store would have a copy if I provided my phone number. The store did not have a copy and stated they could only give me store credit for $10.31 because the batteries had gone on sale. I accepted the store credit of $10.31.

My wife had a copy of the e-mailed receipt and forwarded a copy to my e-mail. I went back to the store but was told I could not get the difference ($3.47) because I had accepted the store credit. It does not make sense that I cannot get my money back given that I returned your merchandise. Moving forward, the lesson learned is to ALWAYS request e-mail AND a hard copy of your receipt. The outcome of this incident will be shared with Nextdoor Neighbors. Thanks in advance.

I have complained several times already and am NOT getting a response. I have my prescriptions delivered to my apartment from the store at 53 W. Olive Ave because I do not have transportation.

They have my phone number, my address, more than one email address for me and in fact send me automated texts about how I need to come pick up my prescriptions all the time. Again. I DO NOT HAVE TRANSPORTATION! Picking up the prescription is not something I can do. Hovever, putting my medicines in a bag and sending them in the mail is not only something CVS can do, it is how I was getting these prescriptions until by some weird fluke it just stopped. I am beyond angry and if I do NOT get a response I will change pharmacies and tell everyone I know why I did so. The worst service I have ever received from a store in my life. And I'm 90. That's a lot of service.

1, I was notified by text that I had 4 prescriptions to pickup and when I went to the store they told me they did not have my insurance information which was true so I gave them my card and while I was waiting I got a text message telling me I needed to scan my insurance card. Then I was told the prescriptions were not filled because there was no insurance information which they could have sent me when the prescriptions were due for filling.

2. I use Diazepam for panic attacks and it seems that only Teva and Mylan produce it. Although I have been told that all generics work the same I know for a fact that this is not true for me and Diazepam. The Mylan brand works and the Teva brand does not work at all it seems. In the past CVS has always been nice enough to order the Mylan brand but now they say they can't do that so I have to buy it at another pharmacy which is not a network pharmacy on my insurance plan.

I have been a CVS customer for many years but I think if things don't get better I will be looking elsewhere.

Thank you. I shop at the store located at:
12490 Seal Beach Blvd., Seal Beach CA 90740

Robert L. Scott
[protected]

I have a complaint about CVS. I have prescription delivery service to my apartment since I do not have transportation. However, I ran out of my heart medicine, Diltiazem, and asked for a refill, it has not been delivered. Neither has my other refill that is at the store, Restasis, for my dry eyes. I have contacted CVS customer service. I have tried to text and email the store I go to at 53 W. Olive Porterville CA. I do have a delivery account with them. I have gotten no response from Customer Relations since I contacted them Two days ago. I just keep getting texts that i need to come pick up my prescriptions. I DO NOT HAVE TRANSPORTATION!

I really need this taken care of.

Vera Feaster