CVS reviews and complaints 1
View all 3328 complaintsCVS - No outcome with this pharmacy
The Pharmacy here does not know what they are doing. First, I get a prescription filled by a pharmacist that is the wrong brand. The prescription from the doctor says what to proscribe me. The other brand they filled I had a bad reaction to years ago. Thank gosh I caught the mistake before i took the medicine. I called them to fix the mistake. They told me they would work on it. They didn't work on it as they said they have to process it first then reprocess the new one once they had it. That was never told to me on the phone. I waited there 10 minutes. Then they told me they didn't have enough but that it would be another 10 to 15 mins. I expressed how I can't wait but they just told me that I would have to wait. My husband shows up 3 hours later trying to get it and they inform him then that they don't have the pills. They just apologized that they made another mistake. They need more competent people in their pharmacy department.
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