BAERSkin Hoodie review: Hoodie 4.0
Replied
Ordered two over a month ago, tried to check back with company as to status of my 200.00 purchase. Upon trying contact they have a phone in Mississippi, nobody answers, they have a phoney address in Delaware 16192 coastal hwy. Appears to be a construction co., next they have a location in South Africa, Capetown, this is supposed be a studio
Then we progress to Switzerland for design or whatever. They have a chat line I have chated on 4 times, to no avail. Your asked to punch in numbers than they say they don't understand the number they just gave me? They will pump out shipping
numbes at nauseum to no avail, no locations. The AI system is designed to run in circles. No humans to talk to, of course they have my credit card numbers, wonder what's next my bank account.
Claimed loss: 200.00
Desired outcome: Hoodies, although from some of the 96 complaints, I am not sure if they are worth having.
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Thanks for taking some time to write a review here!
We sincerely apologize for the frustration and inconvenience you’ve experienced with your recent order. We understand your concerns about the lack of communication and the confusion surrounding the information provided.
We want to assure you that we have recently responded to your email regarding the details of your order, including its current status.
We regret the difficulties you faced with our communication channels, and we acknowledge the issues you've raised regarding the contact methods. Your feedback is invaluable, and we are committed to improving these aspects of our service.
Rest assured, we take the security of your payment information very seriously. If you have additional concerns or need further assistance, please don’t hesitate to respond to our most recent email. Thank you for your patience.
Best,
Stephanie
This complaint has been resolved automatically due to user's inactivity.
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