Amazon

I bought an order from Pet Centers for my dog available through Amazon. The package was delivered to an unknown parcel locker leaving me no information. I have had enough of the problems with my mail and delivering my orders . I asked for a refund . They never gave me the dog food that doesn't need special delivery or a prescription. I can get it here if it can't come to my door . Where's the parcel locker ? Complain like crazy 🤪 until customer service becomes a top priority.

i purchase a drone from amazon and when i returned it they didn't give me a refund for some reason. when i contacted them about it they just refused to refund me for some reason so i decided to start a dispute. i ended up losing the dispute and when i contact amazon they say that they dont have to reimburse me at all. this is crazy and i need my money back

My wife and I have one credit card account with Amazon/Chase. But Amazon has been charging us for two Amazon Prime memberships. I called them up and they agreed we should not have been charged twice each year going back to 2016. They refunded years 2022 thru 2024 but refused to refund the 6 years from 2016 thru 2021, claiming the records are "grayed out" on the computer screen, even though they admit we should have never been charged for those years. They know exactly how much a membership costs for each of those years but refuse to refund our money. I asked them: "What married couple living in the same household requests two Prime memberships?"

Order placed via Amazon website.. item paid via debit card and confirmed. Seller cancelled sale. No refund forthcoming. Amazon provides no access to resolve this issue via customer service option. I received an email from Amazon stating:

 

"Hello,

We are writing to inform you that we have received the report you submitted on Tue Feb 27 2024 related to Order #: [protected]. We review every report and will take necessary action to ensure that the issue is resolved. Thank you for bringing this matter to our attention, and for shopping in Amazon’s stores.

Best regards, Amazon"

However they do not offer a follow up inquiry due to order data being removed from "orders placed" option.

On 1/31/23 I purchased 4 Amazon gift card from a local drugstore because they wouldn’t except my prepaid card. I loaded the cads to my account and tried to make a purchase but they locked my account and won’t refund my money, this was my birthday money, I uploaded everything they asked, receipts, drivers license, bank statements ect and they continued to say it’s not enough information, like it was a robot , now they can’t find my account and my money disappeared into thin air, I still have the cards and receipts , I uploaded the same receipts you see here . How can they not see proof of ownership

I was given a $100 Amazon gift card for Christmas and I opened an account so I could use my gift card and tried to get the free trail for prime too and it said it could be taken out of my gift card balance but that I still needed a debit card on file so my boyfriend told me to just use his. The next time I go to login to my Amazon account it claims my accounts on hold for suspicious payment activity and to submit some documents and I submitted several documents that should have reopened the account but they chose to close my account anyways and they literally stole my $100 gift card. They stole my gift card money.

I ahve attempted to return a toaster that was very poor. The process at the Post Office failed and I was asked to get another return code. How? Youe emails tell me the return is complete but I know it is not. The item was a Bella toaster. Reference email address is [protected]@aol.com. As this has happened before I do not want another charge for this item

Dear Sir

My name is Paul Redmond ([protected]@supanet.com). Today 16th Jan 2024, I bought 2 gift cards at Morrison’s Store in Rugeley. I paid £200 using my Visa card and when my wife tried to us them in Lagos she was told they had already been cashed. I have the details of the cards and related receipts from Morrisons.

I am badly disabled and cannot us the phone system in the normal way to contact Customer Services.

Could YOU please track down this transaction and check if it is an error or something more sinister?

What do I do? Please help. I am 77 years of age and find all this extremely stressful. My main method of communication is email. If you need the exact details of card numbers receipts etc. I will email them to YOU. I want my money back.

Paul Redmond

On DECEMBER 26 I MADE A PURCHASE OF 1051. (Macbook) no later than 3 mins after amazon put a hold on cancelled my order ... so i cant in the account ... and it was christmas my grandma bought me the 5 gift cards so i can get it for school. But now AMAZON is refusing to give my money back! Ive followed all instructions theyve asked of me yet and still their saying they i cant have my money back

My order was supposedly delivered on January 6 and given to a resident.

I live with my son in a farm with no other residents neither of us received the package.I had a miss call to say the driver was lost tried to phone back but number was unobtainable .My email from Amazon still says parcel delivered and given to resident

I hope this gets resolved because I would lose trust in the future with dealing with Amazon

I recently ordered a Mens Levi's Puffa Jacket. The image on all photos on Amazon had a Levi's logo on the outside of the jacket. When it arrived there was no such logo. I mentioned this when I applied to return the jacket. I returned the jacket and a replacement arrived two days later. It was exactly the same. There was no Levi's logo on the outside of the jacket. I had great trouble repacking the original jacket and spent quite a time going to the Post Office to return the coat I decided against returning the item. Added to that I would have ended up with a credit note for Amazon and I didn't want to purchase another faulty jacket. I must say that in addition to the missing logo I was upset with the quality of the jacket which I consider substandard for a £70 coat. All in all I am very dissappointed with the product.