CB Online Shopping Amazon Complaints #2-21

Amazon review: Unable to contact anyone. Been trying all afternoon 8 July 2026. I need to make sure a refund goes to my new credit card

Janet Waine of US

Jul 08, 2026 2:41 pm UTC

Verified customer

Featured review

I returned an item to Amazon USA address. Item received and credit authorised 7 July but I have since been issued with a new credit card. Spoke on the telephone with my bank today. I need credit to go to my new credit card but unable to contact anyone by telephone. Tried numerous times and the on-line chat person wanted money before they would help. My bank will reject the refund if not returned to new credit card account

Desired outcome: confirmation refund will be paid to new credit card account

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Jul 14, 2026
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