Etsy Complaints & Reviews

ETSY / fake quilt customer.

Aug 28, 2019

Hi Fred, You can pay via paypal on etsy. Anything you need to know just ask. Have a nice day, Purr. How are you doing there and i am very happy to hear back from you, well i will like to ask you the following questions. Are you the real owner? What is the present condition? How much...

ETSY / Non delivery

Aug 27, 2019

I placed an order on the 9th August from RaceclosetUK order number [protected] Despite many emails i have not received the order, i even said if i cant have the order can i at least have a refund! I dont even get a reply The transaction ID is [protected] it was for a bucket hat I have emailed...

ETSY / wig

Aug 27, 2019

ETSYI was sold a wig that was supposed to be a Slavic virgin human hair wig. That is not what I received. After talking with the seller at length, I ordered. I was charged $250.00. It arrived at my address and I see a very badly damaged wig. The hair was overprocessed and badly damaged. It wa...

ETSY / charged for order didn't make

Aug 22, 2019

I ordered two bracelets, and on my bank statement on the same date was a charge for 'multiple items' for 58.96 from etsy. It didnt say paypal which is the only way I pay. I tried phone, kept getting busy signal, then chat and was redirected to Just answer for a few! The bracelets showed...

ETSY / my account

Aug 22, 2019

They took money out if my account i complsined to the bbb and went to my bank i was refunded the money this was in july, i sold 2 items and they kept the money refusing to give a reason! Now i am trying. to get my money again, etsy is horrendous! They refuse to give a teason and when it...

ETSY / beige georgette indian pakistani ethnic anarkali kurti ready to wear chcoo824

Aug 16, 2019

Respected Sir/Madam, Greetings from D.C. May Name is Mr. Mahbub Khan. I purchased the above item on April 02, 2019 (Order Number # [protected], Price $17.99, Quantity 1) and the payment method was Paypal, paid to [protected] on April 02, 2019. But till today I didn't...

ETSY / mink slides

Aug 14, 2019

Fwd: Your Etsy Purchase from QueenTrinasBoutique ([protected]) Fri, Jul 5, 2019 2:09 pm Marlee Shaw [protected]@aol.comHide To TRANSACTION [protected]@ETSY.COM THESE WERE NEVER RECEIVED & WE SEE NOW THAT THEY ARE ADVERTISING THEM AGAIN. PLEASE ADVISE. THANKS -M- How cool it is that the God...

ETSY / all shops closed due to item not delivered case in 1 shop

Aug 09, 2019

All of my shops were closed (account suspended) leaving all customers wondering why they couldnt access my products due to 1 case being filed for ITEM not received. This customer had ordered item for remote location with limited courier service hence it took longer than estimated date of...

ETSY / can't open etsy shop

Aug 08, 2019

ETSYwhen i try to open an etsy shop, i can only get to the stage where you have to fill in my credit card details. after that, i get to the ‘verify your identity' form and fill it out correctly, but it keeps saying that it can't verify my identity. really frustrating and i can't even go back and...

ETSY / getting paid

Jul 25, 2019

I recently closed my Etsy shop I had 4 orders to fill and submit tracking numbers for I did that but Etsy is saying my account is under investigation and they have until Jan of 2020 to complete the investigation..I hv contact customer Service 10 times in 2 days and still hv not gotten thi...


Jul 17, 2019

I wanted to order a pair of wedding sandals from ABiddaBling through Etsy for $135.29 CAD plus shipping. I didn't realize I hit the "Submit" button twice until I received two pairs of sandals in one box. The sandals were flimsy and oversized. When I contacted the seller she wa...

Out West Paracord Design / amber carter owner

Jul 10, 2019

Out West Paracord DesignDo not purchase from this company as the owner, Amber Carter is unprofessional and an online troll who supports extremely hostile lifestyles. Ms. Carter you need to behave online and not be rude to potential customers and be cautious regarding what you post online since it doesn't look...

ETSY / exchange jacket

Jun 22, 2019

I ordered a leather jacket march 8th 2019 from Harley world. It was too small. I sent many messages asking how to exchange it. I filled out the exchange form and returned jacket to manufacturer April 20th at a cost of $70. On June 8th, the jacket was returned to me in the same box I sent it...

ETSY / embroidery pattern

Jun 20, 2019

I purchased an embroidery pattern. The download was supposed to include a pdf file containing a color and stitch chart. It did not. I emailed the seller; no response. I then reached chat and had 2 conversations (1st chatter dropped off). The first chatter used too much slang. When I explained the...

ETSY / champagne bubble glasses

Jun 01, 2019

Tried to get information about the glasses. Like the dimensions height width because there was no information provided. Seller finally contacted me after days and days. D days of trying to contact her. I even called Etsy to see if they could contact her but that was useless. Tried to...

ETSY / jaipur stones

May 31, 2019

This seller is advertising as 100% natural gemstones and they are not real, they are synthetic. I made 2 purchases on May 10, 2019 and May 12 2019. I have disputed these charges with Paypal and American express. Paypal reached out to Abdul Hamid and said would give me a refund if I mailed back...

ETSY / seller-lynleeslooksboutique -

May 20, 2019

ETSYI have never in my life experienced something like this, not on amazon, ebay, itunes, fashion nova, the internet, etc. I have never bought an item from a"professional seller" who was not able to meet their 3-4 week deadline. What is the purpose of your selling then? I purchased a monster...

ETSY / order# [protected]

Apr 27, 2019

ETSYI ordered from this ship on April 12, 2019. I have not received my items. When I looked at the tracking it says Pretransit since April 18, 2019. I was under the impression that this was coming from My new Jersey. I have sent several emails to this shop and still have not received an answer. I...

ETSY / merchandise not delivered? consumers beware etsy's no refund policy!

Apr 19, 2019

Case #[protected]. On 2/28/19 I purchased a $69 ring on Etsy website. The vendor is in India. Five weeks later the tracked location of the merchandise was still New Delhi, India. So, on 4/3/19 I requested a refund, which Etsy denied, 4/14/19. Note: Etsy's only payment service provider i...

ETSY / case #[protected], order #[protected] handmade jewelry order

Apr 19, 2019

On 2/28/19 I purchased a $69 ring through Etsy website. The vendor is in India. On 4/3, I requested a full refund because after 5 weeks, the last tracking location of merchandise was New Delhi, India. Although its the vendors responsibility to secure a reliable delivery service provider, also...

ETSY / seller complaint

Mar 14, 2019

I opened an Etsy shop approximately 9 months ago. A friend, who had been doing business with Etsy for several years, helped me to open the shop and helped me to list the items I wanted in my shop. Recently, my shop was shut down. Even though Etsy claimed to have sent me an e-mail, they did...

ETSY / account deposits

Feb 19, 2019

These idiots need to be shut down. No phone number to contact them for account issues and emails get unanswered or go in circles of not answering questions or complaints. They have literally held my deposits hostage since 2018. They blame it on my bank but they are depositing than... / etsy removed me items for sale after being paid 480.00 worth of listings 2488 of them.

Jan 12, 2019

Etsy.comEtsy wrongfully suspend my account 14 days early. When I paid what they wanted and they only put 774 of my items back on. 2488 items where not put back on..20 each. I called them and told them what happen. they wanted me to check my email and had no emails form them. He said Etsy made a...

ETSY / scentsationalbyalli

Dec 08, 2018

On Nov. 28th 2018 order was placed on line for Soy Wax Melts by this company. I ordered this product and the estimated delivery was suppose to be by Dec. 3-6, as of now I have not received my order. I have sent several emails requesting status of my order from this company, but have not...

ETSY / incorrect order sent

Oct 21, 2018

On the 11/10/18 I placed an order with this company for a piece of word art. They replied more or less straight away but I noticed that I had incorrectly spelt one of the words. I emailed them back and asked for this to be changed. They said there would be a £2 fee for this which I felt wa...

ETSY / seller's complaint

May 01, 2018

I am a seller in Etsy for 4 years, everything works fine until last year. My account was suspended, the reason is I have to submit bank account information and my Passport ID for identification. After that, I reopened my shop in beginning of Year 2018. However, it run for a month and the...

ETSY / service/ the worst would not recommend

Apr 06, 2018

People be ware! Do not open your business with ETSY CORP they will shut your shop down in a heart beat and not care that you quick your job to become a full time ETSY seller. Also people do not buy from ETSY very un professional the way they handle orders everyones information is exposed...

ETSY / seller complaint

Feb 08, 2018

I am putting in a complaint against seller (xlr8imports)! I am so furious that people can just talk to people any way they feel and please. All I did was contact the seller to see if he can expedite an item I was interested in buying since I need it within a certain time frame and his/her...

ETSY / order #[protected]

Dec 23, 2017

Purchased from crixina on Dec 14, 2017 Order by 12/15 BLACK Universal Hand GRIPS for Gymnastics Kip Bars/Uneven Bars for American Girl Doll, or ANY 18" Inch Dolls Order by 12/15 BLACK Universal Hand GRIPS for Gymnastics Kip Bars/Uneven Bars for American Girl Doll, or ANY 18" Inch...

ETSY / maverick hoodie gray/black

Dec 04, 2017

black and gray hoodie, men's . ordered on november, 14 2017. never received package. ordered and paid for by [protected] . Item was to be delivered in 5 to 10 business days. I have received another order from the same company order #[protected] with no problems it was ordered on...

ETSY / google lookup

Nov 25, 2017

When I typed in what to buy a 4 year old into the google search, Images came up at the top to scroll through for toys and while sliding pictures of toys to the left there was a dirta santa underwear with the red nose sticking up of a snowman on mens underwear from Etsy. I feel like thi...

ETSY / Avoid them and stay safe

Oct 23, 2017

I would recommend you to avoid ordering from this website. First of all, if something bad happens, they have no proper protection for customers. They are interested in money, so don't think they will resolve your issue, it's not what they do there. Second, I was shocked and frustrated when I...

ETSY / no buyers protection at all

Sep 12, 2017

I got a broken order. Requested the refund, but the seller said it wasn't her fault, so there will be no refund, sorry. I called their customer service and they said they can't help me, it's not their responsibility. I wrote the truth about this seller under her advertising...

ETSY / etsy is a joke

Aug 29, 2017

People who write complaints against Etsy are right. There's absolutely no protection for customers. Sellers behave the way they want. They can't cheat, loot, steal money, send wrong products. I got a damaged item and couldn't contact the seller. Why would he answer when he already got my...

ETSY / shut my shop down for no reason, and holding my funds for more than 5 months.

Aug 09, 2017

I have been selling on ebay for 10years, my mother suggested that i try etsy. Oh boy what a mistake. They shut my shop down, said i violated some policies, and ignored my emails when i was asking my my funds will be transferred into my checking account. They have no phone number to call on...

ETSY / suspension of more than 50, 000 shops

Jun 04, 2017

May 2017 - Etsy has suspended more than 50, 000 seller shops because they refused to sign for etsy pay (including sharing a great deal of personal financial information with etsy. At the same time these sellers have been suspended, etsy pay is not available to all countries who sell on...

ETSY / etsy selling

Jun 01, 2017

I sold on etsy for 9 years and loved it. Well back in October 2016 my shop was shutdown and was give no reason as to why. I finally got in touch with support and they told me that I had a cat ring in my store that was against their policy. They said it wasn't raw material for jewelry...

ETSY / item I ordered from seller sofia nicoli, miami, fl

Mar 16, 2017

purchased an item that was not up claims posted on etsy. item defective. was told I could return it but she would be out of town for 2 weeks. waited to ship back after she returned. when i emailed about receiving the item, usps showed it was delivered to her address, Sofia Nicoli 19275...

ETSY / pendant

Jan 16, 2017

I bought a pendant from this website Etsy and I did not receive my order. I would like to mention that seller took my money pretty fast and at the beginning he seemed nice and trustworthy. I told him that pendant was a present for a dear person and he assured me I'll get my order on time...

TinyCuteShop / posters

Oct 05, 2016

Ordered from this woman's etsy store. Print came out looking like trash. Got it printed at a store for about $9. Picture was $6 for the digital file. Picture came out looking like total trash. Seller then ridicules me and insults me, calling me names.