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1431 complaints
108 resolved 1323 unresolved
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L
1:14 am

Amazon - Property Damage by Driver

Amazon driver decided to take a short cut through my yard and destroyed my lawn as well as the cement planter that they drove over and got stuck underneath their right side front tire. The cement planter had a flagged reflector in it so they have no excuse of not seeing it. My property is not a short cut for them to pass through. It is an insult for them to think it's okay to leave someones property like this. You can clearly see in the photo the driver has my cement planter wedged under their right side front tire. When approaching them, they both got into the van as fast as they could and hauled it out of my yard while ripping up my yard in the process.

Desired outcome: Property Damage reimbursement.

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J
5:12 pm

Amazon - Received used air conditioner

114-3812869-4725060

I purchased a LG A/C 12-5-21 which was to be used for my summer camp. I did not install the A/C until May,2022. When I opened the A/C and installed it I noticed several scratches on it especially underneath where it appeared to have been installed with an underneath mount. When I turned on the A/C it smelled musty and would only blow warm air. After 2 minutes of operating it would blow the breaker. I tried other circuits but it did the same thing.

I tried to contact Daily Savings Store to resolve the issue but I kept getting routed to Amazon customer service. I got " More then 30 days old" for an answer from everyone.

Another answer I got was that it was unreturnable because it was used and that would be unsafe for hygiene reasons... Yet, it was fine for me to get a used unit and heep using it!

No resolution has been attained

Desired outcome: I would like Daily Savings store/Amazon to replace this A/C with a new one as I was promised.

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R
9:53 pm

Amazon - Charged for items amazon kept

I purchased this steering stabilizer as a gift. However it ended up being that the 1992 Jeep Wrangler YJ has a custom front end and the product did not fit. I returned it to Amazon from a Kohl's location. Was contacted later by Amazon saying they received a different item than what they sent us and recharged us. The item that was returned was the item that came in the Box. I'm an honest person and because the company has dishonest people I get stolen from. We went through their appeal process and all they kept saying the whole time was returned the item. We told them multiple times that we have returned the item they sent us and they still continue to say return the correct item. We've asked for the item to be returned and they said they threw it away. I would recommend finding another company to do business with.

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Amazon - Customer reviews & feedback

Amazon does not allow ANY negative reviews anymore! I received my package via UPS 2 days ago and the box looked like somebody stomped the life out of it! The inner items were all smashed and the packing box appeared to be slit open along nearly the entire length of packing tape on both top & bottom of the box. Then today I received an email from Amazon saying they could not post my review with pictures because it belonged in the Feedback section and not the Product section. Well, we all know the only way to post it in a spot where customers will actually SEE IT is if we post it into the Product Reviews section! Nobody can even post negative feedback in the actual Feedback section either! I'm closing my Amazon account for the 2nd & FINAL time today!

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L
9:55 am

Amazon - My card was over charged

When I looked at my bank statement I saw a $20.00 charge from Amazon with this address attached. PAMZN.com/biwaus. I have no idea what this is for and it was charged on May 10th 2022. Anything I have ordered has been delivered so I don't know what this is for. I would appreciate any help or information you could give me regarding this over charge. Thank you

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V

Amazon - usa amazon

I was in usa for Christmas and the new year 2022 and got Covid

When I cam back to The UK I discovered Amazon had signed me up for Amazon prime, as I was not going to be in the usa for any lenght of time

i refused to believe that I signed up to Prime membership

I phone Amazon USA and was told I was being charged international rates for the call . I then tried your email chat and was told I would be refund but that has not happened. I was really upset as you took money from my UK bank account

despite the fact I dd not give you permission, as I had paid by a prepaid credit card. Can you please respond to me asap

Desired outcome: repaid all my money which is 4 month Amazom prime and advice how you got the details of my personal account, I am happy to sue you or Revolute the prepaid credit card

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M
1:39 pm
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Amazon - Refund

Good afternoon I am overly frustrated that his matter has not been fully resolved after 5 to 6months. I was advised by an amazon supervisor name Gary out of W VIRGINIA, THIS WAS THE PROCESS TO ESCALATE. Amazon has refunded all except 400.00 back to my card ending in 5165. I have been very patient up to this point. Again, my card was used without my...

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E
11:22 am
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Amazon - Run amazon is scamming you and working with scammers like sparkle wax

Amazon is scum they took down all 3 feedback I gave on SparkleWAC so thank god for this site. This is happening more on amazon and now we know why. SparkleWAC is a scammer and amazon is with him not you. I had 3 orders and got none and to sum it up I called amazon I was shocked to find they will do nothing doesn't matter if the feedback reviews show hi...

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Amazon - Property Damage from Amazon driver of Prime Delivery Van

On Friday April 22, one week ago at approximately 4:30, a Prime Amazon Van was delivering at 1449 Delk Road, Longwood Fl. This property was going through remodeling which included a new circular 12,000 square foot driveway. The new driveway had been poured but was still receiving treatment and was not finished. As a result we had cones and saw horses in front of the entry way with a clear sign that read :Please No Trucks on Driveway. Well the Driver ignored all of this and drove to the front door and left the [ckage. He then proceeded to attempt to exit on the other side of the driveway. When seeing it was closed he attempted to turn around by driving on my yard. The truck got stuck and and Bobcat that was working on the neighbors house was needed to pull him out.Property Damage Occurred. Deep trench from the tire tracks and exit. A large chip out of the side of my fresh poured driveway. Muddy tire tracks back 3/4 of the driveway to the entrance. I would estimate, fill dirt, leveling, sod,

fix the chip?, pressure wash the tire tracks. A reasonable price without considering other things such as my time and efforts would be $2,000. P{lease inform me if Amazon is cooperative with this. Otherwise I just hired a construction attorney who is helping with a bad contractor and I will turn it over to him, with of course higher costs.

Desired outcome: Amazon settles without legal efforts for $2,000.

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Amazon - Refunds

Recently my buyer account was closed. I had a hacker. Amazon did not lose any money, but I sure did! I changed my passwords and other info and explained to them what happened. There are three charges for gift cards to be sent to me. One is for $150.00, and two for $100.00.

none were sent to my account and I never received refunds for the others.

Now they tell me my information is gone, but I do have copies of these transactions. I've talked or responded to about 5-6 people, but nothing is resolved. Can you tell me what to do next? Please help, I'm on Social Security disability and I can't afford to lose this money!

Desired outcome: My refunds

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Update by christy donovan
May 04, 2022 3:47 pm

Help!

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H
2:13 pm

Amazon - Unathorized Charge

Today (4/28/2022) I received an unathorized charge on my bank statement for $11.42 from "AMZN MKTP US AMZN.COM" states as the vendor. This does not correspond with any of the my past orders made on Amazon whatsoever. can you please investigate this and email me at [email protected] as soon as possible. If you need more information regarding my account please le me know. Thank you and I hope to hear from you in the near future.

-Hussein

Desired outcome: I would like a refund if at all possible.

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E

Amazon - Santa Barbara delivery drivers

Thursday April 21, 2022 @ 5pm PST. Delivery van parked, idling in front of my home, blocking all access to my parking space and my garage. Driver was sitting in the van and looking at his phone for at least 10 minutes; he had already made his delivery. The van was also blocking access to any of the other homes on my small cul de sac street.

When asked how long he planned on staying in front of my home, the driver gave me plenty of attitude and even called me "dog". This is not the kind of behavior I expect from those making deliveries to my area. Never mind that he was clearly fooling around with his personal phone.

This is not the first incident - in fact it happens several times per week. I have respectfully asked multiple drivers to consider their impact and to park with their flashers on alongside the main road or in front of the home they are making their deliveries to. On several occasions I've had my garage door blocked by Amazon vans - unacceptable. Your drivers have clearly not been trained well.

Desired outcome: Train your crew to be respectful. Train them on how to navigate Santa Barbara's smaller streets. Never should a resident be called "dog". Provide an option for residents to mark their homes as a no-go zone.

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G
8:17 am

Amazon - Unauthorized credit card charges

On 1 January 2022, Amazon.com offered a deal on a Deering banjo at a reduced price by applying for their store card, six months same as cask no interest charges or service charge. I applied for the card and deal. Total price was $635.47. Immediately Synchrony/Amazon added $15.00 charge to the price. No explanation. I made first payment on 6 February for $100.00. I purchased some other items using the store card and amazon added $13.00 interest before I had a chance to pay off the balance, I'm 74 years old and have a credit score over 800, I could tell a con when I see one. I added up all my purchases with the amazon store card and sent Synchrony a check for $798.57 and told them to cancel the card. That payment also included $139.00 for the annual prime membership. Instead of Synchrony/ amazon sent me a statement claiming I owned them $55.00. I told them they were crazy. I didn't owe them any money.

Desired outcome: cancel store credit card and cancel so called debt of $55.00

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Amazon - Seller Central

Since December 2016, I have been receiving emails from Amazon Seller Central ([email protected]) claiming that I have listed products. The email subject is "Action required for some of your listings on Amazon.com", and the body contains details of non-compliance with their listing rules. I can provide numerous examples.

On contacting them by online chat, email or voice, I am told that I do not have an account or that my account has been deleted. Either way, it is supposedly impossible for any activity. Yet the emails continue. The Spam checkers at Google have validated that the emails are authentically sent from Amazon, as can be seen from the email headers.

I live in England, United Kingdom, and have no ability or desire to sell in USA.

Desired outcome: I would simply like these emails to stop.

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Amazon - Charge for a service I did not order or receive

Billed 03/31 04/31 Amazon Prime*168UROSDO Amzn.combillWA on my Bank of America statement $15.93. Don't know what this charge is. Might be Thrive for a medication my wife was given. She died 4 months ago and I called the company and they said they canceled the recurring order, but maybe not the recurring charge.? Medication called Blood Builder made by Mega Food PO Box5244, Manchester NH 03108.

Desired outcome: Cancel charge or refund

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C
6:17 pm

Amazon - Amazon truck backing into a balcony on our property.

This was a message we received from one of our tenants.

Good afternoon,

Today around 1:20 our balcony was damaged by another delivery truck. This is the 5th time now that a delivery driver has backed into our balcony and caused damage. It seems to be when delivery drivers park on the curb next to our unit, then attempt to back up to turn around.

In looking at the unit across from us, unit 125 I see the the red curb comes out so that if a truck backs up along the curb, they do not cause damage. Our balcony extends beyond the curb and this is why it keeps getting hit. At this point I am getting concerned for our safety as this hit was harder than many of the others.

I attached pictures below of the damage, license plate and vehicle

The driver did file a claim with Amazon and gave us the claim number AMZ2022158801.

We have begun the work to repair the damage and have photos if needed.

Desired outcome: Pay for damages to the property.

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R
3:43 am

Amazon - Amazon prime

Was over charged for something that was cancelled for my order on the amount of 37.00

Desired outcome: 135.00 totally refund from both of them shaw academy and Amazon

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J
9:16 pm

Amazon - HX9023/65 genuine C2 optimal plaque control toothbrush heads

Amazon.com order number: 114-2936930-2222637

My Mastercard was charged nearly $110 for shipping on a $16 item. I have had a Prime membership for years, and should have paid nothing.

In the Amazon customer service pages, there is no item for billing errors. I guess they never happen, huh?

Let's get this fixed NOW.

John Ritz

[email protected]

Desired outcome: Refund the shipping costs.

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Amazon - Unpaid time and wrongful treatment.

I have 2 Complaints. I was employed for over a week with AMAZON. at address 1200 Westport Road. Imperial, Pennsylvania. I started on Monday. 3/28/2022 My Start time was 6pm. And my end time was 430am. That was the only day that I worked. I found out by email that I was terminated on 4/11/22. I had several discussions with the HR TEAM on the phone and in...

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M
4:06 pm

Amazon - Their commercials

Amazon had a commercial that is circulating that has Medusa (a mythological creature) stealing a victim's phone and ordering sun glasses from the deceased Amazon account so she has a choice to kill or not. Then Medusa is at a bar with female friends. The bar tender looks at them like he interested in them. After a very subtle flip of the middle finger from one girl, Medusa chooses to pull her stolen sunglasses down and murder the man just for looking at them. Bars and clubs are supposed to be social places where people express interest in other people. Amazon is advocating for assault and murder with this commercial. This Marxist, idealist narrative is disgusting and as a hetero sexual white man, I am done being put on the cross for things I never did. Amazon's Marxist asses can go to hell. I will not buy anything through them ever again.

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