Amazon review: Victorinox, belt pendant, age verification also doesn't work re this item. Experian say that amazon are using data incorrectly.

https://www.amazon.co.uk/Victorinox-pendant-Pocket-Accessories-Folding/dp/B000MLUNHM/ref=pd_bxgy_thbs_d_sccl_1/523-0133179-7703261?psc=1

False description. No blade. Check Amazon A.I. Even Rufus says that there is no blade. Amazon screwed up age verification re this item. Reference agency says Amazon at fault.

Hours wasted at customer complaint pages. Even emails sent direct to Amazon company directors ignored. Amazon insisted that my first name is "M" and that my surname is "J ADAMS". Even a [censored] can see that my debit card is "M J ADAMS". Amazon refuse to accept that they have broken something.
EVERY check before this incident went through without problem. Eventually a phone call from Amazon, where the person speaking said that Experian would not verify age. Complaint issued to Experian, who via phone call said that Amazon were provided report (that was OK) but misused the data, or are incompetent regarding my data. Recorded phone calls are available..

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