Shopify International Ltd
Ireland - D04XN32
Order #1150 Order was delivered to an address in Johnson City instead of my address. I never got my order. My address was correct on the invoice, but the item was sent to the wrong address. It was delivered to 244 Ford Creek RD, Johnson City, TN 37615; my address is 7910 Vandever Rd, Crossville, TN 38572. The item was an electric scooter, purchased for $109.00.
Shopify acts worst than the mafia. They shake small businesses down for predatory fees after pushing predatory loans onto small business owners with deceptive terms.
When the small business owner falls behind on the loan shopify capital does not negotiate. It threatens the small business owner and locks their store which blocks their ability to see and service their orders. Ultimately destroying the business.
Shopify Capital, owned and operated by Shopify, is attempting to destroy my business. They have blocked me from seeing my own orders and instead of working with me to settle the balance - they have continued to threaten to destroy my fledgling business by forcing me to abandon orders placed.
If you are reading this please let this be a warning to you.
Avoid doing business with Shopify.
They turn real nasty real quick and can destroy your business If you're not careful. They have hijacked my business.
Order #1201 denydesigns facebook ordered on 11/29/2019 payed by credit card to Shopfiy for total of $539.75 USD, Have heard nothing from them Web site will not answer what is the problem? were is my Merchandise Tractor with Multible Attachments / 10 Drawer work Bench / Bold 3.0 series 12 pc set of Cabinets, or return the money I paid to Shopfiy Kenneth Miller [protected]@outlook.com
I ordered and paid for this item on 6 October 2019. Since then the only feedback is an email replying to our queries is na email with tracking number. The product shows driver pickup in China and that is it. Luxomob is a scam and fraudulent. They accept orders and purchases without any intention of fulfilling!
Luxomob operates on the Shopify platform!
I saw an advertisement on Facebook which directed my to a shopify company named opkvpvnipjrr. I activated my account and proceeded to purchase an electric Scooter 2 seat vehicle. I received my confirmation of order number #1032 on the 29th of September 2019. Since then I have received no shipping information despite several emails to [protected]@gmail.com (email provided for queries. In addition to this when I click on the link 'view your order' or Visit our store it says "Oops, something went wrong" and "This shop is unavailable".
So I fear that I have been scammed out of R2700/ 179 USD and would really appreciate Shopify looking into the matter and possibly refunding my money OR confirming that my order is on the way and provide me with the shipping information and how to track my order.
I've ordered some earpods from this site: https://www.blackpablogold.com/
on the 1st of October (ORDER #18856)
It's been 2 weeks and noone is answering my multiple emails as to whether or not I will receive my package.
I dont exactly want a refund just yet, I'd prefer someone contact me ASAP about the status of my order and how soon the situation can be resolved.
I have never received such unprofessional customer service ! When I reached out for help with my order, "Irene" specifically responded with we are now on holidays and won't be able to respond to your enquires till further notice. Which I thought was pathetic as their customer support care CLEARLY signifies its 24/7 ! After 4 emails of trying to get in touch with the "so called 24/7 support care" they responded to me on the 6th day after I put in a complaint to help with the process of my order. Which I then later received after the long weekend. Which is besides the point because they are still in denial as to their 24/7 support which I didn't receive what so ever.
Please turn your attention on Facebook newsfeed and the marketplace as there are multiple scam sites operating using your platform. You will see various buildings for sale at low prices that are written in big numbers. I was scammed by one of them last week. Since then I have been researching these sites and notice things in common
They call it hot or have little fire emblems
The website at top of listing always begins with "by" with a combo of letters and numbers
You always get redirected to another site and there is usually another site mentioned at bottom of the ad
Never a contact number and site looks fishy with a lot of same formats
Attaching a few examples. Mary Spano Cody
Ordered a drone over a month and a half ago, money's gone and no drone! When contacted shopify was told they can't and won't help because thats how they make there money shopify does nothing more than protect con ARTISTS and thieves from the people they screwed shopify IS THE PROBLEM BUYER BEWARE!!!
Shopify self admits it protects the stores from the consumer AVOID SHOPIFY STORES AT ALL COSTS!!!
i make a shop on Shopify, but when i am attach my credit card with shopify suddenly my account is going to Block, even i am telling you i am also run Multiple Shops on Shopify, then i am Complaint on Shopify Live chat support, after that a person with name of Gabe connecting me and said its not open again without telling any reason, then i am telling my stakes to connect with shop, i am going to attach a File to clear see the conversion between us.
I have ordered a NFL jersey for £50 and tried to contact them via e mail (as they have no phone number listed) to change the size. I received no response after three attempts, so...
Dear Sir, I have booked watches from bookmywatchs.com and paid Rs. 1298, but i recieved wrong product and also without needle in one watch. And there was no invoice and bill I...
I hired my son, [removed], to start our shopify store called [removed] two months ago.
He has tried to add me as an admin person so that I could go in and see the site before we launched it to make changes. He was told by your support team that we first had to launch it, which we did. Yet he still couldn't add me as an administrator to the site.
My son has spent countless hours on the phone with your support people who seem to be based in India and are not easy to understand.
He even signed up for a private IT support person for our account. That person promised to email me a login page on 13 July, to my email [removed], yet that has still not happened.
We have wasted so much time and now we can't even launch the site to the public as I am the person who paid for the site and cannot have access to it. Now it seems we have to abandon everything at Shopify and start from scratch with another company which I find completely unacceptable. This has been two months of wasted time and effort, not to mention money, when all it would take is for someone to send me a link so that my son and I can both make changes to the site.
In addition, I have a business partner who gave me a deadline and is ready to abandon our entire project since I haven't been able to produce results on time. Using Shopify has turned into a disaster from every perspective. Can't someone help us once and for all?
Please advise urgently the way forward. None of the categories apply on your "Select Category" section. They don't have anything to do with Shopify!!!
No order, no refund. Made an order, haven't received it. Emails and dms completely unanswered by the seller. Approached shopify to help, they pretended to be bothered in the first email, but washed their hands, in short told me it's not their problem. They make shopping on ebay look like harrods. I have never had a good shopify experience. Will never do it again. Avoid your money is at risk.
On Friday 5th of October I purchased 3 x Green Planted Printed Cushion Covers from MintandVintage.myshipify.com for $59.97.
The payment was taken from my Visa at 6.58pm on this day and went to sp * ALL THINGS NICE.
I am yet to receive the 3 cushions.
The site says its currently unavailable and will be back soon.
I have not received any email from them confirming my purchase.
I have no way following this up and would like a refund or the goods as soon as possible.
Can you please pass my details on the necessary shop as soon as possible.
I'm trying to reach a shop but they have refused to respond to me after an order I made on September 10. I have received no confirmation no nothing for them. I have asked for a refund twice and still no reply. It's from a shop run off your platform and I'm not sure where else to get help, or at least get assistance with this store! Free spirited shop is the name
I placed an order with Imperishable Clothing Co on July 4, 2018 in the amount of $70 USD. I contacted the store by email on July 23 to follow up on my order, which was not received. I then texted the owner of the store on Instagram on Tuesday August 6 after discovering that the website was disabled (she is a Young Living member and puts her text on her profile to recruit more members @_nicholeriley). I have screenshots of my receipt, canadian transaction amount of $94.14, my text messages to her and have not received a response. I requested to know the status of my order or a refund. The website is down and I would like to dispute the charge given that I have not received the item.
The product is totally different from what they advertised! I was charged US$29.99 for what was delivered, an item which can be bought off the shelves for US$5.
This item is meant to be a gift and after a long wait, the product is a totally different one! I have attached pictures of what was delivered and what was actually advertised.
Please advise the next course of actions.
I purchased some clothing on 18/03/2018 from FOMO (Its the fear of missing out) and they have taken my payment but I haven't received any correspondence back from them or my actual items. The company operate on instagram and it seems like they are legit but now I am worried they aren't due to a lack of items and replies from the email. Their email is [protected]@thefearofmissingout.com and my order number is 16952
Please could you help me gain contact or a refund? Don't mark this as a complaint to yourselves but as a complaint about the company.
Thanks J Wardley
I got my online shop registered with shopify and paid for their fee for 2 months. Along with that i paid them and got one domain in the name of my registered business in UK. Spent more than 600 GBP to gain traffic for my online shop and after getting my first order; shopify closed my store. I contacted shopify support and they keep on replying with system generated email, claiming that my shop was presenting 'THREAT'. when i asked for the elaboration the support again replied with a default email that they can't disclose for security reason.
I had the worst consumer service with Michael L.from Shopify!
It was so bad that I spent time writing a complaint to the BBB. He did not help me even after I asked three times to escalate my issue to a manager/CFO/billing department so I can make an adjustment to billing card to another card. He would not help and started to blame me several times saying I was negligence and should have taken care of it months ago. He came off as a sexist and unprofessional customer service representative.
I have worked in customer service and I have dealt with customer service departments and billings departments but his unprofessional attitude and lack of help even after I repeatedly asked for someone else to help me is just unbelievable!
I highly do not recommend them due to unprofessional service!I don't know if it is some kind of blaming tactic to discourage customers from seeking help but this is by far the worst customer service experience I have ever had.
Can not get a reply from seller or tracking # for my order from Just Ship Me. Order for Christmas gift. E-mail seller several times after payment was made. Seller has made no...
I have a complaint about a scam business represented on Shopify. The company at premium-gadgets-deals.myshopify.com/ has proven to be a scam. They take orders, take your money, and then do not ship your merchandise. There is no contact information on their website and if your are lucky enough to receive an email from them that you can respond to, they do not reply to your emails. I ordered premium cake decorating tips on October 18 (order number 5398). They say the order was fulfilled on October 25 but I never received them. In researching them I have found many, many people who have the same problem. There is even a facebook page dedicated to stopping them and helping those who have been ripped off. I am complaining to you because I feel it has a deleterious effect on your reputation. Though I previously thought of you as a trusted shopping source, I will certainly be wary of companies represented on Shopify from now on . . . If I even use it at all . . . and I believe others will feel the same way. I have ordered tips now from Amazon so I would like a refund.
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