eBay

Purchased ac delco lifters on ebay the posting said oem ac delco lifters. Paid over $1000 to have them installed. After installation the truck ran worse than before and now there is a loud ticking noise. As it turns out the parts are counterfit parts in ac delco boxes. Both ebay and paypal rejected my claim. Now im out almost $1500 and i can't drive my truck or it will destroy my engine.

eBay has the worst customer service I've ever seen.
If your question doesn't fit into a neat little pre-answered box, you're totally out of luck. As someone who spends thousands of dollars on your site every year, I think I could at least expect a real interaction with a real thinking person, especially when I spend an hour jumping through hoops trying to solve what should be a simple problem. I have been thinking of shopping exclusively at Etsy; this might be a good time to dump eBay,

Order number
26-11829-5788226-11829-57882
Case ID
53422347215342234721

1st:I sold an item.
2nd:I packed the item then weighed and measured it and entered the information into ebay post and purchased the label.
3rd:I took it to the Royal Mail Post Office.
4th:They measured and weighed the item then scanned the label and it was all correct.
5th:They gave me a proof of posting.
6th:The buyer let me know his Royal Mail delivery office would not deliver unless he paid an extra £3.50.
7th:I informed this incorrect and explained all the above to him.
8th: I informed ebay of this.
9th: I informed the Royal Mail.
Finally ebay decided to refund the buyer even though I had done everything correctly and followed (as always) their aprocedure.
They have now taken money from my account to pay the buyer and I have not even had the item returned.
To sum up I am totally discusted with EBAY for their handeling of this situation. It is EBAYS fault not mine OR the buyer.

I have had a real good experience with this website. EBay is really good to use and you can find what you need whether if the items you are looking for are modern or ancient. I would really recommend this to a friend no problem at all.

We have been with Ebay for over years and we use them exclusive to sell our rare, unusual and exotic tropical seeds from our website http://www.tropicalrareseeds.com Very easy to use and easy to customise lisings by inserting photos, paypal has also been good to work with

Great site! I have bought so many useful things there and I have had no problems with payments, delivering or any other services. You can find there almost everything you looking for. If I had something for trade I would sell it there as well. It is very secure way for trading.

You can get massive deals on this site well known for it. But have to be careful and use only the Ebay special star sellers or get conned. I had a bad experience with one of the sellers so most definitely be careful. Received fake items and no refunds possible cuz the seller went off after the quick bargain price sale. One of the best sites for bargains. Recommended.

Great shopping on-line but when i comes to selling be very careful as you can get into debt like i have when things are automatically re-listed if you tick the box. But overall i think they could be a little bit more fair regarding listing fees and also regarding holding funds as a new customer /seller but they still like taking their fees thats what is really frustrating. But as a buyer great site 100% recommend Shane, Manchester uk.

Like all classified sites, ebay has its share of scammers and share of touts. They are not alone though and they do take "Trust & Safety" seriously. Touts put tickets on eBay becasue people want to buy them - that's what a marketplace is.

I have found eBay to be very useful of the years. I'm not a massive user but I've made around 50 purchases and I've never been scammed yet. Just be careful, use your common sense and you'll find eBay is a fantastic place to find what you need.

Used eBay for a while have and have now been conned I sold item buyer signed for item on receipt but 5 days later decided the item was broke? Item was I excellent condition but Took 5 days to say item was broke eBay took his side n refund him I have not received item back the buyer has very bad feedback cancelling orders saying never recieved item or having item for a while then saying its damaged for a refund wish I had read this before selling to him dishonest buyer but eBay still took his side disgusting I've lost out completely no item plus they took his full refund ?82 will never deal with eBay again biggest load of $#*! I've heard in my life from them I feel violated and ripped off so BEWARE using eBay they are not helpful only to ppl who want to rip ppl off it seems will never use eBay again disgusting

An Ebay beginner's, beginners guide to Ebay

Yes, a site to find everything you need, everything you don't need and everything you didn't know you didn't need. I've used it for a little while now but am still on a learning curve; god how I hate that term!

Ebay is a wonderful institution but before we gaze lovingly in awe at its wonders, lets get the grey matter set. I have found exceptional bargains and not just by bidding but also in "buy now"(a phillips 920 shaver for ?40.00, rrp about ?160.00). Bidding for items indiscriminately can lead to disappointment, anger, less money and looking a pratt when your friends and loved ones find out. Do your research, check the cheapest price you can buy an item for. Set your maximum price and stick to it, if you lose that one, there's usually another around the proverbial corner; I've seen a "used" (one careful owner, used by a bread-hating little old lady type) breadmaker sell for a good deal more than the exact same new one would cost. Also, think postage! Sad I know but we must all think postage at sometime in our lives.

And finally, ever wondered what Ebay stands for? Go on you secretly have, haven't you. Anyway originally Echo Bay Technologies but the web name Echo Bay was taken, so second choice Ebay. Go on admit it you really wanted to know that.

EBay is great, I've never had any issues. EBay remains consistent in selling and purchasing and excellent customer service.

I've ordered several items from Ebay, and delivery and service has been good. An item that I returned was refunded as soon as it was mailed.

I have never had a bad experience with this site. If I ever had a problem, it was resolved right away. I have been buying from this site for years, and I don't have a complaint about it.

I've been buying on here for about 10 years. So far I've only run into one nasty seller who wouldn't take responsibility for her inaccurate listing. Other than that, pretty much perfection.

I find the ebay is a fun & useful resource for those things that can be hard to find. The customer service is great & the merchants are helpful. I always recommend to friends the usefulness of ebay.ca.

I have not received this item though I paid. The shipping information on the eBay site indicates not delivered. I complained on March 3rd, much less than 30 days after the February 20th return date. eBay told me it had been over 30 days, false. I have contacted the seller several times though only the March 3rd contact is shown. eBay will not step in. This seller has done this prank many times before. It has now become a basic consumer fraud issue. I am in the process of reporting this to my credit card which will take 90 days. I have called the eBay 9266 number and was taken around in a circle again with automation. Do these people think the public are idiots? I have a Master's and many years of customer service. eBay has me completely blocked out. In no way am I able to contact them about this issue.

Item Not Received case open.
Order date:
Jan 13, 2025
Order total:
US $13.78
Order number:
[protected]
Est. delivery Thu, Jan 16 - Tue, Jan 21
Return Window Closed on Feb 20.
Vacuum Bags for Porter-Cable and Stanley 4 Gallon, Replacement, 6 Pack
US $13.78
Sold by
mohammkh-9user ID
Item not received request opened.

My husband paid for the Grinder as shown in photos.of £24.99
On top of that because we I've on an island we had to pay £6.95 postage and packaging
Only to be told by the post office that we had to pay an extra £4.80 even after we had paid
The item as arrived and yes we have paid the said amount which we would like To be. Rembursed.
We are appauld at being in as we feel cheated

I purchased an album from eBay and the seller didn't even have the album. So I tried a 2nd seller and it said it would arrive on December 5th, which was important to me. On December 4th they had not even shipped it. So I tried to cancel the order. eBay said if it had not shipped they would refund me the money. The seller said it had already shipped on the 5th, and the day they stated that it was December 4th. eBay accepted that and refused to refund my money. I have all of the documentation showing they failed to ship it until I canceled the order. Then it was 2 days later that they even shipped it out. Chase Bank fortunately refunded me the money as the date was important due it being a birthday gift. I went into that sellers feedback and they consistently get the same feedback saying they don't ship until a consumer files a complaint or cancels. eBay, if you are a guest user, refuses to help or give you the option to communicate with eBay or the seller if you are a guest. eBay just keeps getting worse over the years. The once good company has become a horrible shell of its once self. I wrote to their executive team, since you cannot reach anyone as a guest user. This is their way of getting you to sign up, which seems should be illegal.

The same day I ordered from Haus of Shag, I noticed that I ordered the wrong product on eBay and I sent a message within an hour or so of ordering and they totally ignored me again and again and again. Here is the tracking info:

Order # 18-12309-49318 Order Date & Time  Nov 13 at 12:11 PM
Nov 13, 2024 Cancellation Request — > NO
Nov 13, 2024 5:26 PM  MESSAGE “I think I ordered the wrong one. I wanted the one with the most carrageenan”  IGNORED Nov 13, 2024
Thu, Nov 14 10:43am  Tracking number provided
Thu, Nov 14 10:58am  SHIPPING LBL CREATED USPS AWAITS ITEM BROOMFIELD, CO 80020

Thu, Nov 14 6:05pm Accepted at USPS Origin Facility BROOMFIELD, CO 80020
More than 24 hours after I sent the message, they shipped the wrong package. Simple communication would have easily solved the problem. Not a good way to do business. Now I have the wrong stuff neither eBay or hausofshagoutlet will resolve the situation.

I left a negative review because of their trouble handling of the order and eBay removed it. eBay should put it back. They deserve a negative review.

I have been buying on eBay since 1998 and mostly it has been great. Recently things are getting more and more undesirable. Prices are going up too high, service is going down and eBay customer service is terrible

I found this website on ebay money making how earn litle bit of income since I am on ssi/ssa that would be great he mailed by us mail first class 5-7days until now I havent received the item I emailed him twice he said check the ebay box but its not there I dont why ebay allow this type of scam. I oder this item on july 8 until I havent received the item.

I bought a ring set from them. They sent it late and I was already out of the country when was delivered. When I returned, one month later - I realized that the product was not as described. The lab certificate was missing and tested moissanite by my jeweler.

I asked for a return and refund.

After a lot of struggle they sent me a return label. I returned the item but they will not refund me.

Picture shows

Ring that was represented by buyer in eBay and bought by me - (with a http lab made diamond.

I asked seller for the certificate as advertised because the diamond tested Moissanite.

The seller changed then the listing. see pic

eBay doesn’t refund because it looks that the item that I got is what the seller represented. eBay did not took in consideration the difference in the item represented

There is a substantial value difference between a lab created diamond and a moissanite. I don’t care for moissonaite.

See the return label in picture with tracking number.

Until today I still did not received my money back although the item is not in my possession.

I believe that the seller takes advantage of eBay and its customers and that is fraudulent.

I think that is the responsibility of eBay to look into this sort of situations and to commit to integrity of its operations

I contacted my police station and the issue is under investigation but I am very disappointed of eBay customer service care and support

I received the following email on May 2,2024.

We wanted to let you know that your eBay account has been permanently suspended because of activity that we believe was putting the eBay community at risk. We understand that this must be frustrating, but this decision was not made lightly and it’s important that we keep our marketplace safe for everyone. For more information, see our article on how and why accounts can be suspended or review our User Agreement.

Here’s what you need to know

You will no longer be able to use your account to buy or sell items and any new accounts you set up may also be suspended. 

Any listings have been removed and they can be viewed below. 

We’ve credited any associated fees for your listings, except for the transaction fees for your sold items. 

Any outstanding selling fees are due and will be charged to your payment method on file. If you’ve already opened any dispute claims for these fees, they won’t be charged until the claims have been resolved.. 

Any store subscriptions have been canceled.

If you have any questions or concerns, please get in touch. We’re here to help. 

We removed the following listings:

[protected] - NETGEAR R8000P Nighthawk 1000 Mbps 4 Port Tri-Band WiFi Router (R8000P100NAS).

The email does not give any specific reason for suspension or tell me what to do to get reinstated. when I try to communicate with ebay, they tell me to review the email for the specific reason for suspension and the steps for getting reinstated.

BEWARE of OM-WIRELESS the store sells cell phones on Ebay. Most their phones: Iphones and Samsung, listed as brand new phones but in reality they are second hand used phones, some even are defective phones. Ebay customers from Ebay community forum call OM-WIRELESS owners the career con men. I order a brand new Samsung note 20 Ultra phone from this store but the phone I receive is not a brand new phone, it's a garbage phone, the phone 108MP camera is defective. A phone technician let me know the camera on my phone is not original, it was swapped or switched. When I try to return this phone, seller says 30 day return window is already passed, they don't accept the return. I had a long argument with them on the 12 month warranty that they promised me when I order this phone. At the end they say they will charge me 20% for restocking fee. That's what they did to you when you want to return a phone to them. Their 12 month warranty is a lie. I try to get help from Ebay but no way eBay can let me get to them. OM-WIRELESS also goes by the other names OM ELECTRONICS and O&M-ELECTRONICS Before you order any brand new phones on OM-WIRELESS, check and read all the complaints posted on BBB, Trustpilot and other social media regarding the brand new phones sold on these stores OM ELECTRONICS or O&M-ELECTRONICS. Buyers accused these stores run a deceptive business. The phones they sold are not brand new, they are pre-owned , refurbished, defectives and according the some buyers the phones are fake. The reason OM-WIRELESS lasts so long on Ebay because the collaboration of Ebay and Paypal. So BEWARE.

With this following online address,http://workonline58.vip, there was an offer to work online. Earlier told that 2000 is enough and as there is no time limit to complete the task it is possible to continue the task. I didn't pay further. Then as they want to renovate the web platform, they push us to finish the task with in 3 days. Finally, after I have paid the money to different, different bank accounts. Now the tutor is not responding. I'll attach the telegram Qr code of the tutor and the bank details where I have deposited the money. Please be kind enough to take action to recover my hard earned money.

UPDATE:
Even when 'stiffed', I hardly EVER left bad Feedback for the Sellers, HOWEVER, on the last purchase (the phone which was financially locked), I did. Well, the bad feedback was REMOVED!

Upon checking as to why - I swear, I kid you NOT - I was advised that eBay now has a "Special Seller Program" which sellers can PAY to be opted into which (ready?) "allows sellers to have up to TEN BAD FEEDBACKS removed from their history"!

This is the last thing I will say on this matter: HOW can you trust a company that sells the option to remove REAL people's opinions on their purchases?

EBay and their practices = Grossly immoral and ethically remiss.

-------------------------------------------------------

There was a time where everywhere you went, the biggest buzz you could hear, was all about "eBay". Even when all the fervor died down, eBay still stood among one of the biggest consumer-to-consumer and business-to-consumer sales companies in the US. And rightfully so. They were doing a helluva LOT of business. Or more so, people were doing a helluva lot of business on it, with eBay reaping the profits from facilitating the transactions between "seller" and "buyer".

Not soon after, you began to hear rumblings and came across news stories about privacy issues, and how eBay seemed to operate with a blatant disregard and disrespect for their user's privacy concerns. MORE so, through their purchase of, and association with PayPal way back in 2003, they became a behemoth who began overstepping if not legal (well, that too), at least ethical and moral boundaries with respect to their customer's accounts and MONEY. To this day the company's attitude remains pretty cavalier about their business practices.

Now, as if privacy and MONEY concerns were not enough, eBay's biggest, cardinal, unforgivable sin (which seems to have not changed in all their years of operation) is a monopolistic and autocratic mentality, or, what THEY deem and decide is "right", is always right, even if it is WRONG; and what THEY say GOES, and damned be the consumer/buyer and damned be the customer/seller - as long as they can watch buyer and seller fight about certain transactions, while, again, eBay retains all the power and say-so... and can walk away with some of the profit.

In July of 2015 (IMO to revamp their fledgling profits by disassociating with the "bad guy" - each other) eBay and PayPal finally split into separate public companies. Laughably, this disassociation, was on paper only! Kind of like a husband and wife divorcing, but still continuing to live with each other as husband and wife. You see, at the time of said split, they signed a five-year operating agreement to maintain a 'close relationship'. Translation: pretty much the exact same relationship. "Honey, who gets to tell the kids we're taking a vacation with their after-school-job money?"

Anyway, while this company (eBay/PayPal at that time) continued to handle itself in disconcerting ways in regards to privacy issues, and within its relationship to its user's money, and crowned itself both "King/Queen Totalitarianism", sellers became disillusioned, and in turn, buyers became disillusioned, and a change began to occur in terms of all these disillusioned buyers and sellers.

Old BUYERS left and new buyers began to try out eBay. Worse of all, old SELLERS left, and new sellers arrived. The problem with these new arriving sellers? MOST are Chinese-based companies that sell..._JUNK_...! And, with the overwhelming popularity in wireless and communication devices that happened to occur around the same time, eBay was practically INVADED by a ginormous influx of cell phone, etc. "re-sellers". NOT good things to happen, and all the garbage I have purchased (and/or had to return) through eBay, is precisely what my review is about.

I joined eBay despite having had a bad experience with PayPal (see my old reviews); despite all the bad reviews I had read about doing business through them; and despite my Spidey-senses telling me not to. You see, I just HAD to have some new colored contact lenses I had found on a random link, and which I could not find elsewhere. I mean the ways in which youtube had shown me that these things changed green eyes to a subtle, ocean-like aqua-green paradise of sparkle, was just to die for! I HAD to have them. And a seller across the world, although they were not an item which could be sold on eBay, was selling them!

Although the order was flagged by eBay, the seller, had already shipped them, and I'd be lying if I said I was not thrilled with the purchase. I had some glorious contacts which I could not find in the US and I had them at a cost of a little less than what others who had purchased them wrote/said that they had paid for them. I was hooked.

My next purchase on eBay was an Android cell phone. (And no, dear reader, I will not bore you with every purchase I made. In fact, it actually pains me to look back and see how much junk I bought - so 'not gonna do it'). :) I was really pleased with it and the seller was lovely, and to be honest I had it for a couple of years and would have kept it forever if possible. It was a keeper and a fighter, as it had survived having green avocado-like salsa spilled all over it. Unfortunately, it was doomed when it fell into the bowl of chicken soup a few weeks later. DAMN YOU CELL PHONE REAPER! This phone however, was pretty much the last thing I bought off of eBay that I really loved, that lasted, or that did not arrive much differently than had been advertised.

Some of my other purchases included around EIGHT more phones (I kid you not), always trying to replicate that first glorious phone purchase - and falling short. EACH of them, (again, I kid you not) had defects - from minor to major. The very second phone I bought, was listed to the wrong carrier so I had to CHANGE carriers AND the microphone did not work which I did not know until after it was registered with the new carrier. (I was such an eBay newbie)! One, which had been listed as a *mintphone, had the image of what I can only construe to be the battery having burned through a little on the back cover. I will skip over all the others because I still have a lot to say, and not sure what the maximum number of characters is here. Lol. Who knows if you're even still with me. :) I hope you are. Let me just add that the very last one (and what prompted me to write THIS review) which I purchased a few days ago and received the day before last, was "Financially Locked." /facedesk

Now, a month before buying this 'last phone' which was "financially locked", I had used my coupons (more on these below) for the phone that seemed to have the battery burned into the back cover. Upon receipt of it, KNOWING that one of the coupons was about to expire, I PHONED eBay and asked them what to do. This phone was advertised as *mint*, yet was obviously far from it, but what would happen to my coupon? The eBay CSR guy was super sweet and said not to worry, to return it, and if needed, the expiration date on the coupon would be extended. In short, it wasn't.

Enter the series of nightmare calls which made me want to bang my head against the wall at the futility of dealing with some of the frozen few among a sea of vapid, clueless, eBay "representatives". You see, having purchased SUCH crap phones through them in the past, I had been granted some eBay coupons and PayPal bucks INSTEAD of refunds - one of which they had no record of, except for the fact that I used it twice (bought, returned item, used again). One of the people who 'granted' said coupons apparently picked up the price of the other phone I had already been "couponed" for and made the coupon for that, but by the time I saw it there was NO WAY I was going to call and complain, especially since the difference was only about $30. Well, I should have, because toward the end of all this (we'll get there) I think eBay thought I must have hacked my way into their system and awarded myself a $120 coupon. ROLLS EYES.

Finally, having given up on these calls after one representative said they WOULD indeed return the coupon and to give it a couple of days, yet a week later still not seeing it, I decided to look for the CEO of EBay and send him an email. I was NOT fishing for the coupon any longer and I wasn't even looking for an apology. I told him I was going to post my experience with eBay to my over 10k+ followers (hint, hint, hit me up ;)) across social media sites and that no amount of money (or a coupon) was worth the headaches and frustration. Not too long after, I received a call from a lady at eBay's executive office in regard to the email. I told her that I was not interested in any recompense and that we'd leave it at that. (That morning I had been looking to make a purchase with my last eBay bucks and to close out my account in order to add the image of my closed account to my reviews and posts). She insisted however, I explained, and she ultimately returned the coupon. Which brings me back to the financially locked phone - my last phone ever from eBay.

As the eBay bucks/coupons were to expire in the following two days I purchased the above-mentioned "last phone". Now, you MUST note that having had such an experience with these phones and other crappy items before, I WAS ARMED TO THE TEETH with supposed knowledge and a plan! I looked for Top Sellers with a rating of 99.5% and above, grade A or mint phones, no negatives in the last six months, etc. BEYOND that, when I found the phone I was interested in, I asked the seller for the IMEI number and I SPECIFIED the carrier I would be using it on (GenMobile which is a Sprint network). I thought I did everything right.

Obviously, I didn't. As stated above, when received and I attempted to activate it, I was advised that it was financially locked. THEN, almost as if to rub salt in the wound and twist the knife, I could not get my coupons back, because as I was told: "They had expired, and had only been granted as a courtesy." Sorry, but in what world is making good on a bad buy YOU are responsible for, a courtesy? Besides, did I ask for a 'courtesy' the countless times I bought other JUNK and had to keep it?

In the end, (as I did say I would include "pros"), I think eBay has the potential for being the dreamed-about company which people first wished it was when first instituted. They have all the tools. The problem is that in their blatant greed, they are their own worst enemy.

I DO love my contact lenses, though...