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eBay Customer Care Service

eBay Inc

2211 North First Street
San Jose
California
United States - 95131

Customer Support Phone Numbers

Toll-free:
+1 800 322 9266 0 0
+1 408 376 7400 0 0
Fax:
+1 408 376 7517 0 0
Work days:
Mon8:00 AM - 10:00 PM
Tue8:00 AM - 10:00 PM
Wed8:00 AM - 10:00 PM
Thu8:00 AM - 10:00 PM
Fri8:00 AM - 10:00 PM
Sat9:00 AM - 6:00 PM
Sun9:00 AM - 6:00 PM
 

eBay Complaints & Reviews

eBay / Gift card.

Ge
George Robison on Feb 17, 2017
Dealt with the worst customer service ever today. Was given a gift card several months ago. Went to use it and checkout said it was registered to another user? Contacted customer service associate (poor use of English language), was asked to send them proof of purchase and they may or may...

Bidallies over eBay / Misleading the customers

Su
suslu on Feb 14, 2017
I bought an iPhone from them. They are selling them as "Manufacturer Refurbished" but actually those are phones that are returned to Apple and Apple does not provide warranty for those phones. I check the IMEI and serial numbers, and I saw that this item was returned to Apple and not...

eBay - Pamela Herlihy / 2001 toyota tacoma trd 4 door red

Ra
Rachelle Grabowskii on Feb 4, 2017
I emailed Pamelaherlihy1@gmail.com about this truck and she clammed to be going through eBay and she scammed me out of 1500$ she needs to be reported everything seemed legit but I do not want anyone else giving this person any more money! She also said that she was giving it away because...

eBay / Customer service

Cl
Closet of Free Samples on Jan 29, 2017
Ebay has the absolute worst customer service ever for both buyers and sellers. Any time there is any issue they give you the run around and won't do anything to help. As a seller, I had an instance where an empty package was returned, ebay still credited back the buyer and I had to make a...

eBay / eBay scmmer

Da
David on Jan 23, 2017
I contacted eBay and reported a fraudulent seller which is a real thieve and he stole my money. And I'm not the only victim, a lot of users were scammed and robbed my that scam artists! I sent them all the information I had and I was expecting eBay to help, but they did nothing and they...

Ebay Customer Service / Trying to return an item to china that did not fit.

Bc
B. Crawford on Jan 22, 2017
On Sunday 1/22/2017, I contacted ebay needing help to return an item I purchased that was too small for me. I ordered it from China and the seller wanted me to pay to have it sent back. The first two ladies were very nice and walked me through what they wanted to try to do to get the item...

eBay / Not getting my refund.

Di
dick gibson on Jan 22, 2017
Dear sir: My name is tony bobet. I am open this complaint of my brother behalf, his name is raul bobet. My brother residence with me, the address is 1710 seward avenue, bronx, new york city, 10473, apt#5-g. I am filing complaint to ebay.com. They located at: ebay headquarters, 2025 hamilton...

eBay / Re:refund

Du
DueGee Mack on Dec 29, 2016
Dwight jimerson Aka duegee mack 916 balzar ave apt 1 Las vegas nv 89106 Re: refund 12/28/2016 Dr. Devin wenig ceo Ebay corporate office & headquarters 2145 hamilton ave San jose ca 95125 (408) 376-7400 This is a complaint about the customer service I received after trying to rectify a...

eBay / Backpack lunch box

Sh
Sherry Zelesnak on Dec 8, 2016
New message: #371210332217 I ordered a monogramme... eBay New message to: scootertrashridingear #371210332217 I ordered a monogrammed book bag and lunch box for my 5th grade granddaughter. It is falling apart and hasn't even made it through have the school. Very discounted with my buy. What...

eBay / Ebay service

Jo
Jose Carlos Garcia Tapia on Nov 24, 2016
Ebay should instruct Pitney Bowes Co. to verify correctly the import duties… because as I mentioned already this is legal robbery! I would be very pleased to be refunded the $25.- which Pitney Bowes extracted from my PayPal account. I did not mention the charge of $40.90 charges by Pitney...

eBay / Blacklisted, icloud, locked stolen iphone - jianwang777

Je
Jeo Pif on Nov 20, 2016
Jian wang aka Ebay user id jianwang777 is selling stolen, icloud, blacklisted, unpaid balance iphones under for parts/ broken however in his description says they will activate an carriers and even assures you in private messages before the purchase. When you open a case all they care...

eBay / Resolution center of ebay

Ma
Malti Lemnouar on Nov 16, 2016
I have opened a dispute for the payment I made to Paulius Civilka, this scammer sell nothing he pretend that he will register your domain name but actually just steal your money and pretend he delivered the product since he has just to say so to ebay and ebay will beleive it . I contacted ebay...

E-bay / Management service

Jo
Jose0919 on Nov 12, 2016
My family and i sit down the manager the name of Zane and the host was very disrespectful to one of the service told the young lady that he hate her and that she is a fat b**** when I observed the server she was pregnant. I felt so bad that I had to walk out because I lost my appetite. The...

eBay / Sell

Dm
Dmitri Medvedev on Nov 6, 2016
1. Tried to fill a new item sell page in Google Chrome and it stuck on thinking forever! 2. Switched to MS edge, no freezing, but numerous errors when tried to upload various image (a stupid mandatory requirement): "Some of your photos do not comply with our policy"! 3. Bug in UX -...

eBay / Horrible attitude!

Va
Vavn on Nov 4, 2016
I'm extremely disappointed with Ebay! I was their loyal customer for a long time and recently got scammed! Ordered something from a seller on Ebay and never received my order! No matter how hard I've tried to reach the seller he ignored all my messages. But the worst part here is Ebay...

Fu Ting / New slim padded sequin women gown long sleeves evening prom party formal dress

Sa
sayedmohdd5e on Oct 11, 2016
I wanted to order a sequim from ebay but it was not available. I contacted the seller to make it available but they said it will not be available there and I have to buy from them directly. They sent me a paypal link through which I paid. The dress value was $60 and then addition they...

eBay / Price guarantee

Da
dann09 on Oct 8, 2016
I listed an iPhone 6 on eBay that was in nearly flawless condition as an "excellent" condition used phone and describing every mark on the phone and describing the phone as accurately as possible. eBay guaranteed my phone would sell for at least $352 and if not they would provide a store...

eBay / Bad experience

Su
Susanne on Sep 28, 2016
Hello! I've purchased a Halloween costume from a seller on eBay over a month ago and after I paid he stopped replying to my messages. I never received any confirmations or tracking number, and I have no idea where my order is. I was supposed to receive it already. I sent over 10 messages, but...

eBay / Disrespectful seller

Ro
ROBIN66 on Jul 31, 2016
dear sir/madam: i am writing this complaint about the disrespect for eBay.com/seller, Adam Pace. he live at 1019 Riverbend Club Cir SE, Atlanta, GA, 30339, or 4236 cannington ct, Douglasville, Ga, 30135. My brother, Raul Bobet, order an item from eBay.com/seller, Adam Pace. the item is #...

Ebay.com / Ebay's own scams

Bi
bilguana on Jul 18, 2016
EBAY sends me deals on selling items with a reduced selling fee rate often and I have used some of them. The latest one they sent me said a $1 selling fee. I sold an item and they charged me their usual 10% selling fee. I disputed it with my credit card company, which they arrogantly...

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