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eBay Customer Care Service

eBay Inc

2211 North First Street
San Jose
California
United States - 95131

Customer Support Phone Numbers

Toll-free:
+1 800 322 9266 0 0
+1 408 376 7400 0 0
Fax:
+1 408 376 7517 0 0
Work days:
Mon8:00 AM - 10:00 PM
Tue8:00 AM - 10:00 PM
Wed8:00 AM - 10:00 PM
Thu8:00 AM - 10:00 PM
Fri8:00 AM - 10:00 PM
Sat9:00 AM - 6:00 PM
Sun9:00 AM - 6:00 PM
 

eBay Complaints & Reviews

Ebay - Tomtop_Auction / ebay - they do not send items they say they will

Gr
grace1410 on May 21, 2017
Do not buy anything from this vendor. Myself and a number of other people have purchased items from this entity on ebay. They keep promising to send it and tell you it is on the way and even pretend that it got lost in the mail and then they say they are going to send it again but then 6...

Ebay.com / Very bad and dishonest seller

Va
Valentine on May 17, 2017
I have returned a wig to the seller and was promised a replacement. I waited patiently for over a month and never received a replacement. I contacted seller many times and every time got nothing but promises. He said he needs some time to ship another item and wasn't able to tell the exact...

eBay Anthony holland / Stollen box

Tr
Troll slayer on May 16, 2017
onritenow505@gmail.com is guy who sold me stollen item sky q box I'm not still fighting to get my money back and from PayPal and sky viewing card to was paid for only find out that both items r not belong to Mr Holland and all sky Q boxes on eBay being sold are stollen and sellers and...

eBay / Ebay shopping

Cl
Clare on May 8, 2017
I would not recommend Ebay to anyone, pretty unsafe place for buyers. Ordered many stuff from a seller on Ebay and never received anything. Seller took my money very fast and since then I never heard anything back. I tried to contact him myself but failed, then I asked Ebay support for...

eBay / Cosmetic

Sh
shereen phulpoto on Apr 30, 2017
New message from: emcc5338 (213Turquoise Star) You can see Ebay took my side, by only giving you £2 back. I've reported you and will report your untrue comments on feedback and that will be removed. You left abusive messages that Ebay has seen so I have written on your feedback sheet.. which...

eBay / Automatic sensor switch

Pr
Protondeals on Apr 23, 2017
Bought 10units and all came with foreign language (Chinese or Japanese) i am not sure. When i asked seller for return, they are charging my account for return shipment. Talked to customer support rep and their supervisor, they were getting political and mocked me saying "if I buy item...

eBay - Jeff Rumbold / Fraud, liar, con artist, cyber stalker/bully, unethical ripoff

Ho
Honesty13 on Apr 13, 2017
Beware of doing business with Jeff Rumbold. He is either extremely ignorant/mentally impaired or intentionally vindictive. He uses his eBay account "colnagomanwa" to victimize dozens of innocent sellers. In my case, he bid on an item and refused to pay. Once I had to get ebay...

Ebay.com / I was scammed and eBay never helped me

Sh
Shanon on Apr 11, 2017
I bought some cosmetics from www.ebay.com and my order arrived completely damaged. It was obvious that package was opened and then closed with the use of tape. I contacted the seller and provided pictures. He claimed that when he shipped the package it was in a good condition. I mentioned...

eBay / Ebay customer service

Ci
cinamon74 on Apr 10, 2017
Had an ebay account I chose to delete that had over 2000 100% positve feedback on it with no penaties etc Signed up for a new account everything sorted payment linked to paypal have registered my card with them cofirmed my address bank account and everything with paypal have never had an...

eBay / eBay uk

Tr
Troll slayer on Apr 9, 2017
I brought so much from eBay sellers some been good some haven't I been through abuse threats harrasment threats to my life by nasty sellers on eBay some scam you over dodge phones say they are me new or mint condition when they arrive they are faulty goods eBay don't do nothing about...

eBay / Seller protection

Ch
ChieSue on Mar 31, 2017
Hello. I am a seller on eBay and recently I sold something to a user and later I received a message from the same user saying that he was not satisfied with his purchase. I decided to refund him his money and asked him to ship the item back to me. Later I received a shipping notification and...

Bijouterie-De-Amelie (on Ebay) / Warning! Bijouterie-de-amelie on ebay!

So
Sorcy on Mar 30, 2017
Hi, Got 4 items from bijouterie-de-Amelie on Ebay. Out of 4 items 2 had a problem contacted them more than 20 times, what ever I say or ask them, same automated message to answer you. No Service what so ever, No Refunds and No Replacement items saying no more in stock and updating or...

eBay / Refund

Ra
Ralph Resta on Mar 27, 2017
I have had an ongoing case with ebay in regards to a refund which has been ongoing for over a month now. The seller was uncooperative so I had ebay step in. They're 'Buyer Protection' guarantee is useless. I have had multiple conversations with them and each time told they will help and...

eBay / San francisco giants 2014 replica rings

Pa
pacman25 on Mar 12, 2017
I'm sending this complaint of eBay ID that is Sherry6915 she has ripped me of recently I paid for a San Francisco Giants 2014 Replica Ring bought by from her on eBay on recently of the date which is Feb.24, 2017 I was supposed to get this replica, San Francisco Giants Replica World Serie...

eBay / Horrible

An
Ann on Mar 1, 2017
I bought a dress from Ebay and received nothing! My order actually arrived but there was nothing in the box, it was empty. I contacted the seller and he told me that was impossible and that dress was supposed to be there. I don't know what really happened. Maybe that seller scammed me, or...

eBay / Gift card.

Ge
George Robison on Feb 17, 2017
Dealt with the worst customer service ever today. Was given a gift card several months ago. Went to use it and checkout said it was registered to another user? Contacted customer service associate (poor use of English language), was asked to send them proof of purchase and they may or may...

Bidallies over eBay / Misleading the customers

Su
suslu on Feb 14, 2017
I bought an iPhone from them. They are selling them as "Manufacturer Refurbished" but actually those are phones that are returned to Apple and Apple does not provide warranty for those phones. I check the IMEI and serial numbers, and I saw that this item was returned to Apple and not...

eBay - Pamela Herlihy / 2001 toyota tacoma trd 4 door red

Ra
Rachelle Grabowskii on Feb 4, 2017
I emailed Pamelaherlihy1@gmail.com about this truck and she clammed to be going through eBay and she scammed me out of 1500$ she needs to be reported everything seemed legit but I do not want anyone else giving this person any more money! She also said that she was giving it away because...

eBay / Customer service

Cl
Closet of Free Samples on Jan 29, 2017
Ebay has the absolute worst customer service ever for both buyers and sellers. Any time there is any issue they give you the run around and won't do anything to help. As a seller, I had an instance where an empty package was returned, ebay still credited back the buyer and I had to make a...

eBay / eBay scmmer

Da
David on Jan 23, 2017
I contacted eBay and reported a fraudulent seller which is a real thieve and he stole my money. And I'm not the only victim, a lot of users were scammed and robbed my that scam artists! I sent them all the information I had and I was expecting eBay to help, but they did nothing and they...

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