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Amazon Complaints Page 3 of 104

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12:34 pm EST
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Amazon CC Fraud

A few days ago, my amazon account was hacked and the perp. tried to charge $200 to my credit card. I immediately disputed this charge and Amazon retaliated by locking me out of my account.

I have twice submitted my drivers license and debit card info to prove my identity but- they demand billing statements i have told them repeatedly that I no longer receive paper statements. They are holding $50 in gift card money hostage

Claimed loss: $50

Desired outcome: re open my account

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4:36 am EST
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Amazon, I am very disappointed. I have been lied to repeatedly by you. I ordered a phone on the 27th Nov in a black friday deal. The price was £123.99. I was sitting in my living room watching as the amazon delivery status progress (fulfilled by Amazon) changed from 7 stops to my stop. The status then changed to delivered, despite it not being...

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4:00 pm EST
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On September 25, 2023 I ordered a Queen Nectar Mattress for my daughter's NYC apartment. When she put it on the bed she realized it was a King Mattress. I called Amazon to arrange to return the King and have a Queen sent. The woman I spoke to at their customer service told me that they didn't have a way to pick it up because it was out of the box so it...

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R
2:11 pm EST

Amazon money taken from my account

Mf60k7n64 am jan 2021 £7.99 was taken from my credit card to through to november 2021 when i stopped this payment & had the november sum paid back, which i am still owed £71.91,

have not used any compliance to do with this, i have been unable to chase this up due to operations major heart plus two prostate opps.I now wish to be reimbursed.Thank you.

[protected]@aol.Com

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9:09 am EST

Amazon Change of Your Signing In Method

I Have been with Amazon for a number of years with no problems and found your service very good but since you have changed to this Puzzle Farce I Cannot get back to use your services. This morning I have been on the Phone for more than 40 Minutes talking and being kept waiting so that I may use my own Password as in the Past without success. All I want to do is use my Password as Before. Please Resolve and Reply.

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8:41 am EST
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Amazon Full postage cost cannot be refunded

I am an overseas customer. I bought a brand new Chromebook on Cyber ​​Monday. When I received the shipment I discovered it was a returned damaged laptop that had been opened. I immediately informed the customer service staff and sent them an email to confirm the return postage ($3000 Hong Kong dollars). They promised to refund the full postage, but now after shipping, Amazon customer service said that the company's policy can only refund a maximum of $150. I lost $179 on this online purchase. Amazon customer service lied to me. Amazon's website says it will issue a full refund for damaged items. Amazon deceives customers.

Claimed loss: US$179

Desired outcome: Get the remaining postage refund

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10:28 pm EST
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Amazon Gift card

I went to a store bought a physical gift card for $300 tried to put it on my account and order something and they blocked my account and then refused to refund me. It’s been over a year I’ve called over 47 days in a row and they still refuse to help me I have sent them all the requested documents and proof of purchase. They still refuse to help me a message to CEO of the company did not receive a call back or anything then tried to buy another $200 gift card and make a new account do that golf cart give her an accurate account and they also did the same thing took me for $200. Now it’s $500 total over a year process of trying to get it back and start received anything back from t

Claimed loss: 500$

Desired outcome: Full refund of my 500$

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4:16 pm EST

Amazon delivery driver

I wish to raise complaint about the appalling behaver of a prime amazon driver of your delivery driver how threw litter in to public bin in doing so dropping litter on to the public pavement when telling the prime delivery driver to please dispose of his litter correctly in which he roundly said was going too he then when said the F** word myself and other waiting bus stop by the bin found this shocking to where other spoken up telling him no such need for such foul language and he was wrong in littering as well as how he puts bad rep on prime as company this not actable or professional member of your staff to behave as well as such shock behave toward members of the public the time of the incident was 12.54 first details of number plate 7I1DLG where fist digest I managed to get area of incident Billing Rainsford road.

Claimed loss: N?A

Desired outcome: displinary acction

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Update by Michael Chick
Dec 05, 2023 4:16 pm EST

would like matter adrressed as soonas posible

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5:50 pm EST
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i order a phone while i was in the US since 10th of November i specifically used over night prime shipping so i can get the phone before i leave the United States. day of delivery the agent arrives with the phone asking for a code i had no clue what he was speaking about by the time i left to go check my phone to verify he was already gone . i immediately...

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5:50 pm EST
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I have been using Amazon for years without any problems. Also have been aware of Amazon Prime. Not an Amazon merchant so Amazon Prime is not beneficial to me. Have been avoiding subscribing to Amazon every time placing an order without a problem. Well until today. Place an order with (2) items like normal and have made sure not to click on Amazon Prime...

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6:00 pm EST
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Amazon Delivery done by intelcom courrier canada inc

Worst delivery ever, days late with unfullfilled e amail item will be delivered within 3 hours and even drivers name.

I still did not received product. Once I put a bad review to the seller, amazon posted the lie that it was fullfilled. It was not fullfilled and it shows amazon itself is in the bad service;

I am a prime member on top of that,

I would never recommend amazon in alberta canada

I lost hours of emjoyment of my life

Desired outcome: i asked Amazon to stop saying day after day that they are sorry and to deliver item

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6:10 am EST
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I ordered flowers from amazon, from flower shops network who are selling from amazon for the cost in £49.98 total and in full via my account with you. and same day delivery. I was contacted back via flowers net work to say they could not find a florist to fill my order and therefor were unable to deliver my order and that I could either wait till they found...

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4:39 pm EST
Verified customer The reviewer confirmed their account using Google. Learn more

Amazon Ribbon candy arrived broken

I think Amazon should be more active in customer complaints and look into repeated complaints about a company. Ribbon candy was purchased and a ribbed in a box that sounded like shattered glass was inside. Their response was to contact the seller. Checking the bad reviews, most had to do with receiving damaged candy and I think Amazon should take more interest in resolving customer complaints.

Desired outcome: Replacement or refund

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Update by Larry D’
Nov 22, 2023 4:40 pm EST

Agreey

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12:24 pm EST
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This complaint involves two orders of Visa Gift Cards for my family. Each order was for 2 Visa Gift Cards, totaling $413.90. 1) Ordered on July 4, 2023 Order# [protected] Order Details 655 YAMA ST YREKA, CA [protected] United States Payment method Visaending in 4168 Order Summary Item(s) Subtotal:$413.90 Shipping & Handling:$0.00 Total...

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B
8:46 pm EST

Amazon Handwash, kitchen towel, enchol paper cups

I ordered the above products from Amazon with a view to taking them with me to abroad on my flight to Nigeria on 14/11/2023. Amazon promised to deliver on 12/11/2023. The goods were never delivered.

I want the refund of my money.

Claimed loss: Compensation of £100

Desired outcome: Refund my money with compensation.

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Update by Bishop Joseph Aluko
Nov 19, 2023 2:47 pm EST

My last 3 Orders meant to be delivered to me on Monday 13/11/2023. I left the UK on Tuesday 14/11/2023

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3:15 pm EST
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Hi I would like to make a complaint regarding your driver/drivers. Our properties which consist of numbers 3,5 and 7 Poppy Way Daventry NN11 4GS are three houses located on a narrow PRIVATE shared access driveway, we do not have a road or pavement outside our houses and there is a sign at the mouth of the driveway warning drivers not to enter.  Yet Amazon...

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5:17 pm EST
Verified customer The reviewer confirmed their account using Google. Learn more

Amazon All canned goods in one package from Order # [protected]

The olives and pasta sauce from one package was delivered with no packing material. All the cans were dented. Nearly all cans sent come dented or a great deal of them. Dented cans reduce the life of the product. Even case lots of cans come dented. Please do something about it, as I love shopping with Amazon.

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10:00 am EST
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Last summer I ordered an item, but when I received it, I realized I had ordered the wrong item, so I arranged for a return. While arranging for the return, I saw several different choices as to how to do so. I chose to take my item to a nearby "Amazon drop off" location at a Staples store in town. I stood in line to hand my item to a store employee, who...

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11:02 am EST
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I have been a prime member for over 5 years and when i first signed on i was am i am now a resident of the us virgin islands and i would receive free shipping and then they started charging me ,i would call and complain and i would get a refund but for the last few years they have escalated shipping fees even though i am still a prime member who is entitled...

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ComplaintsBoard
C
10:19 pm EST
Verified customer The reviewer confirmed their account using Google. Learn more

Amazon Failure to follow delivery instructions

Over the past three months I have placed 22 separate orders with Amazon. On 19 of those 22 orders, my very simple, clear delivery instructions were not followed. My deliveries are to be placed on the back porch.

Over the past 3 weeks, I've decided to speak with customer service to complain, rather than just note that the driver failed to follow direction. I have done this 6 different times. Each time, they apologize, and assure me they will take the necessary action to insure it does not happen again. Yet, it continues to happen, and all I've been offered a miniscule account credits.

Desired outcome: I have asked for a free year subscription to Prime and Prime unlimited music and been rejected.

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