Walmart

Had an appointment scheduled for January 19, 10:15 AM. Took my lunch time to be on time. Arrived, area closed down (even though my appointment was made more than a day in advance and confirmed). REALLY?!? Two other customers waiting there, one had an appointment scheduled for 9:45 AM. She told me the same thing has happened to her in the past, she was informed when she spoke with someone "At times, they just do not show up". REALLY? That is how your employees treat customers? I went to Customer Service desk and complained. I was informed they have had complains before, REALLY? It is still allowed to continue? Marilyn Gruber

I am in a wheelchair! I am incontinent! Upon arriving at my favorite (sic sic) Wal-Mart in appleton, Wi, and needing to do business at the service desk I was greeted (sic sic) by an employee who had treated me poorly in the past. I asked that I might be helped by another employee, and she refused. I was cordial and quiet until she continually refused to find other help! She called the manager instead who also refused to get another employee to help. He too got belligerent and stubborn, refusing me help also. They instead asked me to leave. Which, yes, incited me as well! The manager might have slide on behind the desk and helped himself! The manager continued to demand that I leave. When I told him I could not just 'leave' because I arrived in a MediVan in my wheelchair and had to wait the required hour and one half before pick-up. He called police instead! He insisted they escort me outside. They did! I sat in 12-degree weather with a dangerous windchill of -3 degrees! My uncovered head froze. I had no gloves. My fingers were numbed! My face was numbed! There was ice accumulated on my nose and mustache! I was in uncontrolled shakes when my medical van finally arrived! I'm so thankful for the kindhearted woman who bought me a stocking cap to wear. Another woman customer offered gloves. I was so cold by that time I refused them because I'd have had to pull my hands from my pockets to accept! I was MUCH TOO COLD! After my ride home, unable to use the restroom, I barely made my bathroom to pee and keep from wetting my pants! It took considerable time to recover from all! Having frequented Wal-Mart all my life I was very upset to receive this incredibly bad care! The store is located on mutual way in appleton Wisconsin, and the incident happened on January 11th, 2022, at about 10:30 am. I should hope such uncaring employees could be eliminated! Especially with so many people willing and looking to work! Please fire these employees before they put someone out who freezes to death! One very important point I need to add about my ordeal with a bad Wal-Mart employee and her even worst uncaring manager is this. I was put out in the very cold while they were quite aware I had a heart condition. Originally fourth stage heart failure and ungraded only slightly since that diagnosis!

I am in a wheelchair! I am incontinent! Upon arriving at my favorite (sic, sic) wal-mart in appleton, wi, and needing to do business at the service desk I was greeted (sic) by an employee who had treated me poorly in the past. I asked that I might be helped by another employee, and she refused. I was cordial and quiet until she continuely refused to find other help! She called the manager instead who also refused to get another employee to help. He too got belligerent and stubborn, refusing me help also. They instead asked me to leave. Even though the manager might have slide on behind the desk and helped himself! So, the manager demanded I leave. When I said no, because I arrived in a medivan in my wheelchair, and had to wait the required hour and one half before pick-up. He called police instead! He insisted they escort me outside. They did! I sat in 12-degree weather with a dangerous windchill of -3 degrees! My uncovered head froze. I had no gloves. My fingers were numbed! My face was numbed! There was ice accumulated on my nose and mustache! I was in uncontrolled shakes when my medical van finally arrived! I barely made my bathroom to pee and keep from wetting my pants! It took considerable time to recover from all! Having frequented wal-mart all my life I was very upset to receive this incredibly bad care! The store is located on mutual way in appleton wisconsion and the incident happened on january 11th, 2022, at about 10:30 am. I should hope such uncaring employees could be eliminated! Especially with so many people willing and looking to work! Please fire these employees before they put someone out who freezes to death!