Walmart

i tried several times to place an order online for cyber-Monday and picked out between 9 and 11 items original purchase should have cost me 410.00 but your security system continues to flag my purchase as suspicious activity. I called customer service and was told it would be fixed inside of 24 hours so i could still enjoy my cyber-Monday purchases. nothing was fixed on my account so i called back and spoke to a manager named Claudia #[protected] who told me nothing was fixed on my account, and she was going to contact your security team but it would take a Minium of 6 hours before they would contact her back. the sale for cyber-Monday ends in 4 and a half hours and if I don't get my order in on time it will ruin my kids Christmas because I waited and relied on Walmart to make my purchases for cyber-Monday.

On November 23 I ordered online a TCL 65"tv. It was to be delivered Saturday November 25. This was the first time I ordered online. It was delivered to the wrong house. I was on the phone holding for about 3 hours. All they wanted was to give a refund. This tv was a black friday item and no longer in stock. Someone got a free TV. I had nothing. I had to work black friday so I had to order online. Will not order again. Very angry customer.

Walmart driver stole half my grocery order. I was told they could refund but not replace. I'm homebound and this was my Thanksgiving dinner. Being epileptic my phone auto recordsed each interaction including agent suggesting I chase after Walmarts criminal driver, without my oxygen? The conversations with Whitney and A precious and their kids, they were home. Were abusive and bullying. I've received no response from emails sent after paying 19.95mo. of course that's now cancelled as they billed a second membership for Now for some reason.vspeaking to someone from Philippines call center who was aggressive and unable to listen condescending and patronizing but factually incorrect according to the bank it's crazy. Please assist and advise! Fraud and discrimination

https://linksharing.samsungcloud.com/ewilIWEtYgX4

https://linksharing.samsungcloud.com/6ZPfUaMLm0s3

https://linksharing.samsungcloud.com/ewilIWEtYgX4

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i bought a lap top back in 2020 with that purchase they asked me if i wanted the extended warranty for another two years i said yes but they dont tell you its only two years of the day you purchase your electronics . it comes with 1 year warranty i buy 2 more years should make it three years of warranty not two so somewhere some one did not pass his education because he does not no math and they wont help anyone so from here on end wall mart can go broke ill never shop there again and im going to the news with this they are stealing from the customers

I went for shopping at Walmart with my kids . When we were leaving parking lot my car run over a broken glass pieces and destroy one of my front tires. I called the manger and she took pictures and ask me to keep all receipts on all cost incurred . She said she will forward the case to the right department and I should expect a call. A company call me and said they are responsible for Walmart claims .After asking me if I have receipts he said the cleaning company will call me , no body call . I have been going there 7 times a week for the parts one and half months, they are tossing me up and done .

Today i bought these frozen fruit items to make a yogurt based fruit health snap with nuts and fruits.

Upon opening these bags a musky old smell was very dominate. Still frozen i tasted and no tasty flavor except freezer smell & taste. Discouraged i took kiwi out of my mixture and dragonfruit blended in with raspberries.

Both bag expiry was in 2025. I concluded both bags were thawed out in error and still put back in stock for selling. These bags had to thaw a long time to cause such a strong musky smell. Is it safe for consumption?

i strongly urge no consumer buy these great value frozen fruits i know i wont. Disappointed a large chain sold a unsafe musky product.

Order# [protected]

Oct. 17, 2023

Acupressure Massage Slipper Reflexology Sandal Shiatsu Massage for Men Women;

https://www.walmart.ca/en/ip/Acupressure-Massage-Slipper-Reflexology-Sandal-Shiatsu-Massage-for-Men-Women/PRD5UQ8LFLRPVRB

Reference # [protected]

Let me start with this.

Walmart.ca:

1. There is no way to get answers to questions about the products you purchase. First, you need to buy the item to be able to contact the seller.

2. And there is no real, normal customer service.

And I wanted to ask about the quality of these slippers. Because this is my second pair of terrible quality. I bought the same slippers for the first time on Amazon.ca - and I had to return them because the soles were peeling off and my feet were covered in black paint.

This time I wore these slippers purchased at Walmart.ca for 2 days: a few hours a day. I have sent the quality of these slippers in the photos I took.

In both cases, it is Chinese production.

Why do both Walmart and Amazon sell such defective products?

Please punish this seller and remove these slippers from sale.

Why is the customer exposed to such trouble and waste of time writing a complaint?

Walmart writes: "the item do not meet your expectations" - what logic!

My expectations: of course it doesn't meet. But does this mean that there are people who are willing to buy the slippers I showed in the photos and wear them?

The photos are clear proof of what you are selling. And this email shows your attitude towards the customer.

I am 73 years old and please respect my age and intelligence.

When I bought exactly the same slippers on Amazon.ca and proved their quality by sending photos - I immediately received a refund.

And other stores treat customers the same way.

I expect the same from Walmart.ca.

Walmart.ca: "we thank you for taking the time to share your concerns to help us improve"

I don't share my fears. I am simply filing a complaint about the terrible quality of the product sold by Walmart.ca. Understood?

Walmart.ca tells me: "we are sending an internal message to the seller and requesting for an immediate refund for the poor-quality item. We request you to wait for 1 business day for the seller's update."

And the discussion has been going on for a month.

Please read again all the correspondence of the Chinese seller to me with his proposals and suggestions.

his proposals - "20% partial refund", then "we offer a 50% partial refund"

and

his suggestions - "if you do not want to save the item, you can resell or give to friends"

And his last message:

"We are sorry for this issue. Please send back the item(s) to the following address:

RMA#WL2023101768747-R01

Zhang Zhen

[protected]

China

We will send exchanged item(s) back to you or issue you a refund as long as your return item has been received. But please note that it could take both of us about one or two months to complete this return issue".

Please forgive me, but I will not waste money on shipping these slippers to China.

I will send him the slippers, he will fix them by gluing them and put them back for sale. I do not consent to defrauding another customer.

This is my second pair of exactly the same Chinese slippers - with the same defects. So they come from one source.

I am asking once again to withdraw these slippers from sale to protect other customers.

The idea of replacing them with a new one is not an option, I will never buy them again.

Will the seller refund my money when he receives the return item? So it will take several months.

Please forget about this solution and blocking my money.

Why should I waste my time on such a discussion, with such an irresponsible seller. Please react and make a decision appropriate to the above situation.

In addition:

Your message left on my answering machine is incomprehensible to me. If you leave someone a message, please record it slowly so that everyone can understand what you are saying.

Please also explain to me the meaning of this email, sent to me 4 times:

heretohelp.[protected]@custhelp.co

Update Contact Information (Incident: [protected])

Your recent incident update was from an email address not associated with the incident. In an effort to maintain the security of information, we cannot update the incident using this email address. If you are the incident owner and your email address has changed, or you want to be able to update the incident using this email account, please update your contact information using the following link, then resubmit your update.

I have not changed my email address and updating my contact details is not possible because:

Error: Access Blocked

This error indicates that you are trying to access Walmart resource on a device not connected to Walmart network. Walmart policy allows this resource to be accessed only from Walmart core network.

Why does Walmart.ca make everything so complicated?

I stand by my decision - I will not send damaged slippers to China. I already explained why.

I am asking again for a refund of the amount paid and not blocking my money.

And I promise you will never hear from me again. I will never shop at Walmart.ca again.

Because this is not my first bad experience dealing with you.

Walmart.ca does not tolerate criticism.

Your review has been rejected: Nov. 2, 2023

Your review cannot be approved because it: contains inappropriate content.

Content like this:

"I bought: Acupressure Massage Slipper Reflexology Sandal Shiatsu Massage for Men Women

This is my second purchased pair of the same slippers of poor quality. I bought the same slippers for the first time on Amazon.ca - and I had to return them because the soles were peeling off and my feet were covered in black paint.

This time, a purchase from Walmart.ca - I wore slippers for 2 days: a few hours a day. I showed the quality of these slippers in the photos I sent.

In both cases, it is Chinese production.

Why do both Walmart and Amazon sell such defective products?

Why is the customer exposed to trouble and wasted time by writing a complaint?

- I asked Walmart to withdraw these slippers from sale

- I also asked for a refund of the amount paid.

Note - For such slippers that are not suitable for wearing (detached soles), the seller offers me:

- partial refund of 20%!

- "you can resell it or give it to your friends"!

And such sellers are tolerated by Walmart.ca. Shame."

Walmart Canada has a rating of:

Sitejabber 1.27 stars from 603 reviews

Trustpilot 1.4 2012 reviews

Please take all this into account and change the rules of operation to make your customers more satisfied when purchasing from you.

Hello,

I have ordered online the above mentioned TV on 4th October 2023 and I got delivery on 6th October 2023. I want to let you know that my TV screen is not working properly. I need to plug it off several times and plug it again to make it work. Can you please get back to me . I am attaching the receipts here with for your reference.

Regards,

Ansar Rauf

3315 McDowell drive

Mississauga, ON L5M 6R9

[protected]

[protected]@yahoo.com

I live in Dauphin Manitoba and I think we have the smallest Walmart in Canada. We would like a new big Walmart. Super Walmart would be great. we have been in desperate need for this store for years. This store serves many many communities that that surround Dauphin mb Otherwise people have to drive all the way to Brandon or Yorkton to go shopping which is terrible we don’t have a good selection of anything here and barely any food items. It would be great if we could get a New Store. Thank you so much.

I placed an online order and paid using an evoucher I had in my account from a few moths. I received the item as expected but when I tested it I noticed it was lacking in terms of product quality and sturdiness. It was a shopping cart, as I was trying to assemble it , the wheel snapped off and almost broke. I then decided to return it. The amount refunded to me by Walmart did not include the portion I paid with my evoucher. I called the 1800- customer care and it was like hitting a brick wall. No spirit of customer satisfaction in any of them, no willingness to help customers. It's frustrating and unacceptable.

I asked multiple times about the complaint process and how I could file a complaint, every time I was advised that there is no one else I could reach out to. They hung up on me twice and the click to chat agents avoided my questions and ignored me until the chat got deactivated. Walmart clearly has no regard for customer concerns and are playing by the lowest of all low customer standards I have ever seen or experienced.

I am writing to complain about the rude and abusive behavior of one of your employees at the Walmart store located at 901 Unser Blvd SE, Rio Rancho, NM 87124. The employee's name is Daniel and he said he was the store manager. But since then I have discovered he was lying. He yelled at me, threatened me, and made me feel unsafe when I was shopping at your store on Friday, September 15, 2023.

I arrived at your store around 11:30 p.m. and I was almost done with my shopping when an employee came over the intercom and said to make final selections because the store was closed. I figured that would be OK since I was right next to my last selection, some yogurt for my grandmother who just had surgery. But as I bent down to pick it up, I heard Daniel scream at me at the top of his lungs "DO NOT TOUCH THAT! YOU NEED TO LEAVE THIS STORE IMMEDIATELY!" I was terrified and confused. I did not understand why he was so angry and aggressive. Normally, the store will give warning announcements like 30, 15, then 5 minutes before closing, but that night they never did.

I looked at him dumbfounded and asked politely "This is the last thing I needed to get. Can I please take it?" Just then, he raised his hand to his hip as if to reach for a weapon and said "NO! YOU CANNOT! TAKE YOUR [censored] TO THE FRONT, CHECK OUT, AND GET OUT!" He was very large and scared me to the point I could not move. He looked like he was going to shoot me or taze me or hurt me with a weapon of some kind. When he screamed at me again, I just left my basket and ran out of there as quickly as I could. I have stewed about this for days even to the point of blaming myself for it. But I have shared my story with a few friends and family members and to my surprise every single person that shops at that Walmart has had the same type of experience with this man. It has gotten so bad at least 4 of the 10 people I have talked to will not shop at that store or any walmart for that matter. So I could not in good consciousness let this go without saying something. I am very upset and traumatized by this incident. I have shopped at this location for over six years now, spending at least $500 a week there. At the time of the incident, I had at least $300 worth of items in my basket. As a matter if fact it might have come out to more because I ended up going to smiths the next day and spending over $300 there. Had it not been for this man verbally attacking me that money would have been yours. This man scared me very much & I will never go back to that store as long as he is working there during hours that customers are n the store nor will my children family or friends. &if necessary I will get a petition with however many signatures required to force him to qt minimum change departments so he is no longer around customers. I know this man has rage issues and will hurt someone if something is not done. I have even been told several stories about times that he almost got into a physical altercation. So it's only a matter of time b4 it goes too far. I'm not sure if you know this area of town or not but it is an extremely dangerous place and should not be tested. Not to memtion no one deserves to be treated like some heathen from off the streets. Or even to be threatened for absolutely no reason I am a loyal member of my community as well as a proud law-abiding citizen and a Avid shopper with you for years including having a Walmart's Plus account as well as getting my prescriptions, car service, eye glasses and all the other services that you offer but all these combined are not worth my safety or the safety of my friends and family.

Then to make matters worse. I contacted customer service through my Walmart plus account and was treated very rudely. I would start to tell the rep what the situation was and they would disconnect the convercation totally after one minute sometimes even less. Not only did they not give me reasonable time to respond to their questions before disconnecting the conversation. But each time they disconnected the conversation it would send me back to the begining or the call Forcing me to start the entire conversation over again with someone else. Showing me that not only did they have zero respect for me as a person/customer but they also did not care at all about this employee that truly holds enough rage inside him to physically harm if not kill another person over absolutely NOTHING.

Then to add insult to injury I tell them that this incident has costed me over $300 as well as forcing me to go to another store that is completely on the other side of town if I want to continue to go to Walmart. Reminding them that I have spent well over a thousand dollars a month there for over 6 years. They want to offer me $15:dollar promo code that does not even work? Really? Is this the impression that u want to give to someone who is genuinely concerned with the safety of her community. I realize that in this day and age you probably recieve a lot of false claims and overreacting people to simple situations. It's one thing to be a KAREN, but it's A COMPLETELY DIFFERENT SITUATION when someone who does not have any history whatsoever complaining about anything. And it's even more unsettling that I Was never taken seriously from the begining. Before I could even let them know the full story they were being extremely rude and condescending towards me. I did not deserve that. I did not even want to contact you about the 1st person that had an anger problem let alone your customer supprt department. This entire situation has left me feeling tormented and filled with anxiety.

Over the last 6 years I have spent $15,000.00 to $26,000.00 A YEAR AT YOUR STORE! ( I have the receipts to prove it plus u can look on my Walmart + app to confirm this) But even though I have been a loyal customer to you. You guys can not even show me the common curiosity of listening to what I have to say in its entirety. Or showing me any respect on this matter at all. It's just amazing to me that I can get 3 emails a month that offer $500/$1000 gift cards ( with paid participation) along with many other offers that all come in saying they are to show me what a valued customer I am. & how you guys are aware of how much I spend at your store and u want to show ur appreciation by offering me this that & the other but the moment I try & come to u with a VERY REAL & POTENTIALLY FATAL SITUATION YOU DO EVERYTHING IN YOUR POWER TO MAKE IT AS DIFFICULT AS POSSIBLE TO EVEN HEAR MY SITUATION AS WELL AS MOCK MY CONCERNS, AND TOP IT ALL OFF BY INSALTING ME WITH A $15 PROMOCODE THAT DOES NOT EVEN WORK.

I realize that u might not take me seriously but here are a few of the most recent police reports regarding walmart store from this YEAR ALONE

(1)July 7, a Walmart worker, allegedly punched a 70-year-old woman in the head and face several times after she asked her to wear a mask. The worker was arrested and charged with battery and disorderly conduct³

(2)May 3, a Walmart employee, fatally shot a customer who tried to help a female colleague that he was fighting with. The employee was also arrested and charged with murder⁴.

(3) Walmart worker knocks out shopper who apparently spat on him.

Sure, I can give you a couple more examples of crimes that happened at a Walmart store. Here are some more:

- In November 2023, a man was arrested for impersonating a police officer and trying to arrest a Walmart employee. The suspect, identified as Johnathan Smith, wore a fake badge and handcuffs and claimed he was an undercover officer. He accused the employee of stealing and tried to take him into custody. He was stopped by a real officer who happened to be at the store.

- In December 2023, a woman was arrested for driving her car into a Walmart entrance and hitting several shoppers. The suspect, identified as June Simpson, was allegedly under the influence of drugs and alcohol. She drove her car through the glass doors and into the store, injuring six people. She then got out of the car and started laughing.

Source: Conversation with Bing, 10/7/2023

(1) As stores close over theft, how shoplifting, retail crime has changed ... https://www.washingtonpost.com/business/2023/10/03/shoplifting-organized-retail-crime-theft/.

(2) Organized Retail Crime: How It Happens, What Stores Do to Stop It. https://www.businessinsider.com/organized-retail-crime-theft-walmart-target-2022-12.

(3) Why criminals flock to Walmart | The Week. https://theweek.com/articles/644320/why-criminals-flock-walmart.

(4) Crime at Walmart: When Can You Sue? - FindLaw. https://www.findlaw.com/legalblogs/personal-injury/crime-at-walmart-when-can-you-sue/.

(5) Most Bizarre Crimes At Walmarts Across America | Crime News. https://www.oxygen.com/crime-time/walmart-weird-bizarre-crimes-violent-incidents.

- In June 2023, a SWAT team killed a hostage taker at a Walmart. The suspect, identified as Mohammad Moghaddam, was a disgruntled employee who took two co-workers hostage after a dispute over a promotion. He was shot by police after he threatened to kill one of the hostages⁴.

- In July 2023, three Walmart employees were charged with manslaughter after a shoplifter they chased and pinned down died of asphyxia. The victim, Kenneth E. Wisham, was accused of stealing $380 worth of DVDs. He tried to flee the store but was tackled by the employees, who held him down until he stopped breathing⁴.

- In August 2023, a woman was arrested for trying to steal $144 worth of eye shadow from a Walmart. She was caught by a security guard who noticed her unusually large and colorful purse. The woman, identified as Alyssa Emery, had 54 containers of eye shadow stuffed in her bag⁵.

- In September 2023, a man was arrested for shooting and killing his wife in a Walmart parking lot. The suspect, identified as Rodney Hill, had an argument with his wife, Tami Hill, over their divorce. He shot her multiple times in front of their three children and then fled the scene. He was later captured by police after a chase⁵.

- In October 2023, a couple was arrested for running a meth lab under a Walmart parking lot. The suspects, identified as Martin Reed and Tiffany Strother, had dug a 6-foot drainage pipe under the asphalt and used it as a makeshift laboratory to cook methamphetamine. They were discovered by police after a tip from a Walmart employee who noticed suspicious activity⁵.

Source: Conversation with Bing, 10/7/2023

(1) Crime at Walmart: When Can You Sue? - FindLaw. https://www.findlaw.com/legalblogs/personal-injury/crime-at-walmart-when-can-you-sue/.

(2) Most Bizarre Crimes At Walmarts Across America | Crime News. https://www.oxygen.com/crime-time/walmart-weird-bizarre-crimes-violent-incidents.

(3) As stores close over theft, how shoplifting, retail crime has changed ... https://www.washingtonpost.com/business/2023/10/03/shoplifting-organized-retail-crime-theft/.

(4) Organized Retail Crime: How It Happens, What Stores Do to Stop It. https://www.businessinsider.com/organized-retail-crime-theft-walmart-target-2022-12.

(5) Why criminals flock to Walmart | The Week. https://theweek.com/articles/644320/why-criminals-flock-walmart.

I request that you take immediate action against Daniel and remove him from his current position. And give him one that does not allow him to be around people or customers. He is unfit to work in a customer service environment and he poses a danger to your customers and staff. He needs to be held accountable for his actions before he face legal consequences by going even further with another person.

I also request that you apologize to me for the distress and humiliation that I suffered because of Daniel's unwarranted behavior. I expect you to find away to show me that you are going to take this seriously. As well as show me that u value my business and will provide me with a safe place to do my shopping. Where I will not be insulted harassed or made out to be a joke for trying to protect my community from obvious monsters.

I hope that you will take this matter seriously and resolve it promptly. If I do not hear from you or receive my compensation by December 1, 2023, I will file a complaint with the Better Business Bureau and pursue legal action.as well as contact the press and social media with my story. Making sure to add EVERY SINGLE CRIMINAL COMPLAINT THAT HAS OCCURED AT EVERY SINGLE WALMART IN THE UNITED STATES. Maybe it is best to show just how low a Walmart can be. Because in my research when layed side by side with target or smiths the Walmart will out weigh them in the thousands. So please do something while you still can. The good people are depending on you.

I placed an on-line order for a number of items with instructions that I wanted delivery to my residence. All my items were summarized including a delivery charge of $14.99 which I was prepared to accept due to the number and weight of my items. Subsequent to placing my order I received a separate invoice for a $13.64 item with a $14.99 delivery charge which was originally part of my original order. The next notice advised me my items would be ready for pick-up at a store, not delivered. I tried twice to speak to their on-line customer service and spoke to different reps and was enquiring about this order being to my home or not, I was cut-off twice and sent to the end of the line (3,3 and then 7) I obviously got fed up with that service and gave up. This morning I tried to call the local store with no luck. It would seem to me "customer service" does not exist at Wal-Mart in any form, I will not be shopping there in the future.

I spent on a pickup order today 11/5/2023 at the Walmart in Centralia IL, two items were out of stock but the female I called to ask if she would combine my two orders and pick the bag of apples and box of breath mints, which were the replacement items I ordered for the outdated items refused to do so and wanted me to sit and wait another 3 hours for them after just waiting 4 hours for my order! The workers there are so LAZY! She said “Well I can’t get them and they won’t be picking it until 8pm”, it was 6pm when she said this! So I cancelled the items. Then three products sent home with me were nothing like the advertised pictures and item! I received the rotten celery, tomatoes that were white and as hard as an apple and a cantaloupe that was not much bigger than a grapefruit! I spend k a year at Walmart and this is how they treat me! I am SICK and TIRED of the hassle of doing returns and horrible customer service! The guy tgat brought all out was skanky with messy hair, he did not smile once, he threw my eggs in the trunk with all and never even said thank you! Now Walmart is charging fees for tips for these lazy [censored] who make more than I did while working my [censored] off for the government and in factories too years ago! All they do is shop then bring it to your car. They used to do this years ago for free! They are LAZY! I will never shop with Walmart again and am reporting all with pictures to the regulators!

Hello

I'm not happy with my experience at our Canton Texas Walmart which cost me time and money

I turned in a contact prescription to the eye center at Walmart . When I picked up the contacts they said that if there was a problem with the lenses that I would have to go back to my eye doctor . I had blurry vision with the new contracts they made so I made another appointment with my eve doctor . He verified that the contacts that Walmart made were not made correct to the prescription I gave them . The Walmart employment at the vision center told me that the lab was responsible for the mistake . I ask the employee if they check the prescription when the come in to verified its correct she said no . My eye doctor is 65 miles away from me so I has to drive 120 miles round trip on my day off to verified this Please contact me with your response

Thank You

Steve Cook

[protected]