Walmart

I understand that receipt checking this time of year is necessary at times but have to the door person (not sure how they identify) mouth off because I commented on the purchase in question does not fit in a bag... I understand it was doing its job but to keep "mouthing: at me as I walking away was totally unnecessary! I'm not so sure I wasn't called an impolite term on my way out. I get too tired on being checked every freaking time I haved a purchase that does not fit in a bag being door checked. I use an actual cashier for this express reason.

I ordered groceries online at the Red Wing, MN store. I was missing items ordered and paid for, plus a tip. The items were in stock. I contacted the delivery person, and she said that she had the items in her car, and if I wanted them, I would need to drive to another customer’s address to pick them up. One

of the items was for my families’ supper that night. When I expressed my disappointment over not getting the items, the response I received was, oof, that’s a bummer. What? I would have appreciated being told the next steps that would be taken to make my issue right. Very unprofessional.

com Customer Care Associates nor their Supervisors because this order was placed on 11/29/2019 and all orders prior to 2020 are no longer accessible to pull up and be viewed online or on the app.

Fourth, in view of the following information I have shared with you, I need help with a resolution where one of the following options can take place. (1.) Walmart needs to communicate with Allstate in my behalf to provide them with a reasonable price point of $1,500 for the tv that I purchased and (bought the Allstate 4 year Warranty) for so that Allstate can complete my warranty claim process for the claim I already started with them on 11/26/2023. You can reference this claim number: [protected] with Allstate under my husband’s name Christian Barton. Or (2.) Provide me with an in store credit for the $1,500 that I can use on a replacement tv for the one that I have that is malfunctioning under the total replacement warranty that I fairly purchased from you Walmart with my original order purchase on 11/29/2019.

It is not my fault that I have misplaced my original order confirmation email and that Walmart makes a technological system upgrade to it’s website/ordering system app now customers like myself are no longer able to access their orders from 2019. It clearly states at the top of my warranty confirmation email from Walmart Protection Plans powered by Allstate, that I do not have to register my order with my Allstate Protection Plan nor does it say that if I lose my order confirmation email from Walmart that my warranty is no longer valid because Walmart could possibly update or upgrade their website/online ordering system app and lose my purchase history. So now that Walmart did update their online ordering system and lose access to my Order Number and all of my purchases from 2019 back, this should not make my Allstate Protection Plan invalid should it? Especially when I have the Allstate Protection Plan confirmation email, Plan Number, my Walmart Order Number from the representatives I spoke to at Allstate, and I have a copy of my bank draft for full payment of my purchase on 12/07/2019 in the amount of $1,755.80 payable to Walmart.com? So not being able to find my original order confirmation email from Walmart should not invalidate my bought and fully paid for warranty should it? Please let me know how you can peacefully resolve this matter for me that doesn’t involve me taking Walmart to Small Claims Court to advocate for something I paid for to protect myself from normal usage malfunction of the tv that I clearly bought from Walmart and paid for.

Sincerely,

Naomi Barton

Incident: Nov, 19, 2023.

Purchased a store credit - walmart.

Intent: online shopping

Problem: Walmart/US does not ship to Canada, the desired good is not sold by walmart.ca. Walmart employee didn't indicate that US could not be purchased from.

So he never clarified online purchasing, I thought any Walmart could be used.

Went to return STore Credit (card) and get money back, or purchase a credit card to buy from the supplier directly in the US.

Went to return it and they stated the policy of Walmart doesn't allow the return of Store credit. I said I have the receipt I paid cash (debit card). I want it back the service you stated to me when purchasing this doesn't work. I would of gotten a credit card and ordered it elsewhere. You failed to indicate this. The person that pointed at all the signs stating it was my fault (no return policy). I was like well if I can read, you are assuming a lot of things and what about blind people? Don't you think you would indicate that to person purchasing and ensure its intended use, I mean he double checked the value on the card.

Store denied my return of monies with with receipt. There reason is its policy. I indicated that you failed to provide a service you indicated you could and a policy doesn't make the laws that govern finances.

I indicated that its not fraud I can wait weeks for the money to return if that's your worry as I ahve worked younger and policy is to stop fraud.

It is possible to return moneys' I have worked in many storehouses, that returned store credit before. It works like this. You use teh default item blank, and input any denomination, you zero off teh balance on the debit card, if its answer machine your item custom price can be named. (store credit return). The card is zero'd (store credit). Then a separate transaction returns the money to the persons way of purchase. Cash, Debit, visa, etc. Just like any good. Then you staple the receipts together and put it in a separate pile to be transacted differently. That is how ever corporation I have worked at returned a store credit, that was purchased with money and then had to be returned for some reason.

My friend works at another Walmart and said thats kind of bogus. They can return it and clearly you not committing fraud. That intended policy is a deterrent and wouldn't hold up legally. You paid for something nad unfortunately that something doesn't/ isn't working out and wasn't indicated and should be rendered back to you. Its not like you waited a long time, and the money is on the card still.

Failure to refund monies of a failed service transaction of a business. Then continually marginalized me and insulted me by stating teh same thing until I went away. THis would in turn force me to lawyer up or file a lawsuit at a Walmart. A gift card purchased taht can't be used... I am not into a charity.. in the last decades, I ahve only spent around 1000 dollars in Walmart. I don't like the entire human trafficking of Walmart and that is a separate issue.

I purchased this online with one of your third party companies. The item did not work from the moment it arrived. The display screen did not come on, no matter what I tried, even with plugging it into my TV. I contacted the seller, who first wanted a video of the issue, which I thought was weird, but sent one anyway, here is their response

""" Shenzhen Hangewei Technology Co., Ltd.-[protected]-MP



Wed, Oct 25, 12:14 AM



to me

Dear customer,

Sorry to keep you waiting so long.We've received your request,and I've reported this to the relevant department.We will try our best to address your problem,if any update I'll keep you informed ASAP,please kindly wait.

I never heard back from them.

so I filed a complaint through Paypal

Over a month of the seller not responding to Papal I was finally told a few days ago I have to return the item at my expense with tracking. Cost of postage is ridiculous and it will be over $50 to ship the item back, and even then it didn't sound like I was going to for sure get a refund.

You have a third rate horrible company selling under your brand name, and I want a resolution. I can bring the item to a store. But I will not spend MORE money on postage to lose again.

I do not deserve to have a non working sub standard item sent to me when I paid good money for it.

Nov.24 I had been online looking/shopping for specials and was on the Walmart website when I saw an offer for 2 free 4X6 photo magnets, and I placed an order (Order #7605395)

On Nov. 25 or 26 I received an email alerting me that both magnets were “ready for pick-up”.

This afternoon, Friday, Dec.1, I drove over to Walmart in Kirkland, store #3044 specifically to pick up these items from the photo center.

I went to the back of the store when I arrived and was very upset when I learned from Victoria, the employee working in the photo centre that I am just one of 200- 300 people who have received an email stating that my magnets are ready for pick up when in fact they are not.

I learned that only my pictures are available for pick up. I kindly explained to her that I didn’t want/need the pictures but that I needed/wanted the magnets I had ordered as they were being given as a gift. I was told there was nothing that could be done.

I cannot understand how hundreds of us receive emails from Kodak stating that we should go pick up our magnets as they are ready for pick up. Is it not just as easy to send emails to all of us that state unfortunately your order could not be completed at this time? How is this OK?

To offer free items and then send messages that they’re ready and have people take time out of their day, drive over in traffic… it’s not okay. Not from a huge corporation like Walmart and another like Kodak.

Your employee, Victoria, was very kind.

On October 27, 2023, I placed an order# 2000115-[protected] for &588.00. I received everything except KingChil 456 sq in wood Pellet Smoker & Grill BBQ with Auto Temperature Controls, Folding Legs Outdoor Patio RV (Rain cover). Also, I didn't receive a make-up set which was $10.35.

I have a camera on my front door, and you can see a box was delivered. Yes, a box to my home but it was a dresser not a grill. I called customer service to inform them that I UPS delivered the wrong order. I was transferred to an associate where grills are sold. I begin telling her about the mistake with the delivery order. The associate said I was a liar because she can see a box was delivered to home. She was very unprofessional for someone in a manager's position to speak to a customer in that way. The tone changed very fast. My children or grandchildren have never spoken to me in that manner. Because they know what the consequences. Instead, I received a Memory Dresser, Size 120x39. 5x82. cm which should have been delivered to: Parcham Tamkin, 2505 Evans Dr., Plano, Texas 75075.

I began calling customer service on November 9th. to explain this situation. After being called a liar on November 10, 2023, my account was deactivated. I purchased this grill through Affirm.

Also, I received an email that the grill must be returned by December 10, 2023, to receive a refund. Speaking with customer service I was told to return the grill to UPS. I am 73 years old, and I can't pick up the dresser. Also, I return something I never received. I was informed UPS will pick up the dresser it has been three weeks, and the dresser is in my foyer.

I called customer service on Thursday November 30, 2023. I spoke to Shaney associated with Account Review she informed me my account was deactivated and it was nothing she could do. I asked her what to do with the dresser. She said, "keep it, throw it away or give it to someone. My recommendation is to offer training to your associates.

My cell phone doesn't accept 1-800 telephone numbers. My email address is [protected]@yahoo.com

... I am thoroughly disappointed by the reduction of organic produce that has been happening in the peace river, alberta store... The section is getting more and more reduced weekly and will force me to find alternative suppliers if this situation is not corrected... Whatever the reason I don't care just fix it... Thank you, marcie g. Lafontaine, [protected]...

Recently our pharmacy had to cut back hours due to lack of available people to work. Unfortunately when the gates are pulled across the pharmacy it also cuts off access to products that are not under prescription. For example I cannot get my contact solution or my eye drops about 12 noon when the pharmacy opens. I can only get my contact solution at one other store and it is $4.00 more than Walmart. Isn't there some way that these non-prescription items be moved out of that area and put on a shelf so people can access them?

yes on 11/12/2023 my husband purchased a Evercross H5 Scooter online from your store. we were told it would arrive on 11/15/2023, however it was 4 days late. So i open box took it out and was happy. but then i needed to tighten the brakes headlight throttle horn n put the seat on only for these items not able to tighten up. so i went out for a ride on the 21st everything was going good until all the sudden i looked down and noticed that the folding bar was coming down like the scooter was folding in half n i could not stop, with in a split second i was having the worst accident i have ever been in , wrecked hard n it hurt n hurt bad. i knew right away that my wrist had broken n i looked at my tore pants on my right knee n blood was flowing out of a hole that ocvured from this wreck.

I went to er and was told my left wrist broke straight across but the bone compressed against each other n had to get stitches in n out on my knee.

so when i examined the scooter a couple days later i noticed that the pin that holds the scooter together is broken. it does not stay in the hole n that is what caused mev to get hurt as i did. i am having surgery next week to have a plate n pins put in my wrist.

evercross n walmaert are responsible for my injuries. Evercross is producing defecftive scooters, so what is going to be done about this. I am missing work and the pain n suffering has been horrible,

i tried several times to place an order online for cyber-Monday and picked out between 9 and 11 items original purchase should have cost me 410.00 but your security system continues to flag my purchase as suspicious activity. I called customer service and was told it would be fixed inside of 24 hours so i could still enjoy my cyber-Monday purchases. nothing was fixed on my account so i called back and spoke to a manager named Claudia #[protected] who told me nothing was fixed on my account, and she was going to contact your security team but it would take a Minium of 6 hours before they would contact her back. the sale for cyber-Monday ends in 4 and a half hours and if I don't get my order in on time it will ruin my kids Christmas because I waited and relied on Walmart to make my purchases for cyber-Monday.

On November 23 I ordered online a TCL 65"tv. It was to be delivered Saturday November 25. This was the first time I ordered online. It was delivered to the wrong house. I was on the phone holding for about 3 hours. All they wanted was to give a refund. This tv was a black friday item and no longer in stock. Someone got a free TV. I had nothing. I had to work black friday so I had to order online. Will not order again. Very angry customer.