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W
12:58 pm EDT
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CCReservations.com - Hotel reservation

I made a hotel reservation thinking I was dealing with the hotel. When I tried to cancel the reservation I realized I made it through reservations.com and had to cancel through them NOT the hotel. I tried 2 different phone numbers multiple times and could not get through. I finally got a live person but the phone would conveniently cut out at crucial time...

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H
10:49 am EDT
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CCI Horel Res - Reservation scam

Beware!!! These guys are crooks Tried to charge my credit card 6 times without my permission that left the charges "pending" using up my cc credit limit. This was after I told agent no I do not wanr to make the reservation thru you, Wish I could meet one of these corporat officers Called their run-a-around phone system and finally got a rep who could not and would not explain the 6 charges saying call card bank

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S
9:54 am EDT
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Getaroom/Holiday Inn - Price for booking and wrong price

Dear sir I did a booking on holiday inn and then was put to getaroom £400. @ 3 days came up as the price the price was £1200 @ 3days with a booking charge added I looked at my bank account and this money was taken out I tried to cancel on 2nd day but could not and was told by hotel that I could not Their was no e-mail confirminati. on for booking and would...

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J
5:56 pm EDT
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Lancaster Inn - Unsafe conditions, holes in walls, covered in graffiti collapsing bathroom ceiling dripping water, cockroahes,

Absolutely horrible conditions, holes in graffiti covered walls, collapsing bathroom ceiling that was dripping water onto floor. Cockroahes everywhere, loud music all night, people screaming and fighting in parking lot on several occasions during my 2 night stay. Groups of people congregating outside of my door for hours. Management was notified of the...

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G
3:12 pm EDT
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Park Inn Bournemouth Dorset - Residents

Dear Radison, it is very nice of you to have completely modernized the old Majestic Hotel in Manor Road Bournemouth It did look very nice up until last week when it was taken over by Afghan refugees. This complaint is not about these poor people but that there is washing hanging out of most of the windows which looks wonderful when you walk down thi...

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C
5:23 pm EDT
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Royal Gulf Travel & Tourism - Cheat offering a fake travel/tourism package

Hi dears, We have noticed that many of the UAE residents & citizens including Emiratis are thr victims of Gulf Royal Travel scam which is organised by one Mr. Darshan from India and his colleagues. And they have shut down their office in Hamdan street and absconded from the country. As per our investigation now they settled nearby GCC country and they have...

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J
9:10 am EDT
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Riu Palace Bahamas, Nassau - Service terrible

The service at the beach bar was terrible, they don't care about customers. The beach was perfect a exception of drugs dealers everywhere, the security of the hotel doesn't care about this issue. Two times almost a fight between security and customers from the hotel. Now, inside the room shower was clogged and the maintenance people can not fixed, well they...

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M
1:31 am EDT
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Classic Holiday - Cancel the membership

My husband and I have been a member since 2016 in this company. And as many complaints on your page, we've also got conned into signing with a 'fake' of winning a holiday at the Easter Show. We've never used the service as I found there are better deals out there. Unfortunately, it was too late as we signed up for 10 years. When I start getting account...

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R
2:51 am EDT
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Hotelera Chicome S.A. de C.V. Krystal Cancun - Timeshare - krystal resorts cancun done on 2017

I cancelled The Timeshare Service Agreement, after a couple of payments and communicating about my decision to cancel due to healthy issues that unable me to travel. I never use the timeshare I was told I will receive a bill for the amenities We received (my Husband and I] dinner at a restaurant and the xcaret with a mexican show. I received a Collection...

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A
2:49 pm EDT
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Stay Exotica - Holiday rental

They have done a cancellation of reservation in short notice. I had a reservation with them for a week stay and it is cancelled now just 15 days before the check-in date. I had planned my travel well in advance and a sudden cancellation is unacceptable. The reservation was done at least two months in advance. I'm travelling with my family and need an apartment with similar configuration arranged.

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S
3:45 pm EDT
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Getaways Resorts - Timeshare at Sedona Pines (AZ)

In 2018 I was given a written statement confirming an option to sign my membership over to the company without cost to me. The offer specially says "This option is open.". In 2020 I tried to exercise this option and was told that the company (Sedona Pines LLC) had been bought by another company and that the new owner was not honoring those agreements. On...

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C
1:11 pm EDT
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CircleOne at Bluebay - Membership

I have added all the necessary information on a Google Doc. If you need a PDF, please let me know https://docs.google.com/document/d/1sim45QABURi-RufxQ2Y4CiFWucH6cAxbYBnNnpZCU9g/edit?usp=sharing There phone number is [protected] email of legal team at resort: jcontratos.[protected]@bluebayresorts.com her name is Yeni I have sent many emails and she will...

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J
11:18 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
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On Tour Chile - Joaquín Tous Borrás, et AL. - Timadores, estafadores, engañadores, fraude, denuncia

La titularidad de esta compañía ha cambiada por varias veces. Compramos un paquete turístico full chile para nuestra familia de 5 personas con el valor de 25.000€. Fuimos engañados por joaquín tous a mandar el pago por transferencia bancaria por la razón de que no se acepta pagos por tarjeta para que pueda ofrecer el mejor precio. Tous nos aseguró que todo...

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D
11:22 pm EDT
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Bahamas Paradise Cruise Lines - Cruise

After having cruises cancelled by other cruise lines due to covid, we were assured by Bahamas Paradise Cruise Line that they met all the criteria from the CDC to sail in Dec 2020. They had 2 ships going to 2 different destinations. We booked them back-to-back requiring a 1-night hotel stay between cruises. We booked on 7/23/2020 with sailing dates of 12/14...

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J
11:07 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more
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Viking Ocean Cruises and TripMate - Viking and tripmate insurance refund refusal

Booking Number 6307876 My wife and I planned the Viking Homeland Ocean cruise twice, in August 2020 and June 2021, only to have to cancel each time due to COVID. Both times, we were careful to follow cancellation terms which allowed a full refund up to 120 prior of embarking, and to purchase travel insurance, as recommended by the Viking representative...

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P
4:43 pm EDT
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Vayama/Travix - Travel cancellation refund

Complaint is about travel that was booked with Vayama in 2020 but cancelled due to the COVID-19 pandemic. My file number with Vayama is VUS-[protected]; the dollar amount is $650 USD, this booking was made and paid for January 1, 2020. The travel arrangements were cancelled mid-February and I was notified that a refund would be forthcoming. I have contacted...

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R
3:00 pm EDT
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Maharani Hotel Durban - Restricting times at breakfast to one hour

Restriction of breakfast times to one hour is not acceptable. Booked in 2 rooms with family including grandkids. Was told that this arrangement is as per the Covid laws. Nonsense. No restaurant restricts time. They commit to sanitising, social distancing and wearing of a mask. Lies are not acceptable. Hotel seems to be compromising service by utilising...

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S
5:52 pm EDT
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Gulfgate Tourism - Tourism package fraud

I took a tourism package from Gulfgate Tourism Doha Qatar. The package was for 13500 Qatari Rial where I paid my first installment 3500 QR. On joining date, I was told one of the Europe package will be given soon after the full amount is paid plus their additional benefits were listed. But within a few days they informed me all the packages are stopped...

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C
5:39 pm EST
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Wow Vacations LLC - 3 vacation package

Purchased a 3 Vacation Packages from this company for $500 in October 2020. First trip is a US Domestic trip (4 days, 3 nights) choice from 16 Destinations, Second being a Cruise with Choice of departure ports, and third being Caribbean Getaway (4 day, 3 night w/ airfare). Tried to call and email to book one of the trips and the phone number and email are both shut down.

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P
9:44 am EST
Verified customer This complaint was posted by a verified customer. Learn more
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Reservations Desk - Hotel booking service fee

On January 22, 2021 I was charged $12.99 for a Hotel Booking Fee through the company. I did not make any reservations. I called the number, [protected], that is attached to the charge on my credit card statement. I was given an e-mail address to file my complaint to - [protected]@reservationsdesk.com. This address does not exist. I would like a refund of the fraudulent charge, please

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