Menu
CB Travel and Vacations Review of Gar Hotel Res
Gar Hotel Res

Gar Hotel Res review: Hotel room booking 1

B
Author of the review
8:02 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Review updated:
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I applied for a hotel room for the Hilton hotel in Belfast. I made the booking for 23/24 of March and got confirmation for the date of the booking which was 21/22 of March. I tried calling but the phone number did not work. I then emailed them but the email didn’t work. I then called the Hilton and got an answering service in the Philippine’s who were useless and concluded, after 45 minutes, that they couldn’t change the booking!

Desired outcome: Refund and ban this company.Hotelvalues.com

1 comments
Add a comment
O
O
Orsi
Budapest, HU
Dec 13, 2022 4:10 pm EST

No invoice for their "services"

I booked and paid a hotel in Rome via the site and was charges 400€ more than the hotel. When I asked for an invoice for my accountancy so I don't have an unclaimable cost, I got an answer that they "cannot offer invoice".