MyPrepaidCenter.com
reviews and complaints

Got this prepaid card as a part of rebate from Kohls. Unable to activate the card online & also over the phone with the number provided on the back of the card. No live person to help. This is a scam. It says visa credit card & issued by meta bank. Keeps saying -
"We were unable to process your information. Please try again."
Tried every possible way but no luck. I will be returning the product to kohls.

I received a rebate of $100 after purchasing new glasses on a MyPrepaidCenter.com debit MasterCard. The card will not activate on the website or via the telephone number on the back. Tel system does not recognize card number no matter how many times I enter it. No way of finding an email or a person to speak to. The whole thing is a scam.

This is a scam I called the number listed on the back of the card because when I try to register my car to get a few groceries the automated voice said that I had the wrong expiration date on my card. Visa gift card. But then they started asking me personal questions about my account and my email addresses. Why would they need that info just to give me the correct expiration date Ion my gift card. Well like a dummy I gave them too much information before I hung up the phone. I think either they are linked into the number of the company and they are scamming the customer's calling in to activate their cards and then stealing the money on the cards or the whole company is a scam and they're calling people ttgrn o get their private information and stealing from the consumers. Like they did to me twice And now I have a hacked device. By the way When you try to click on their link it goes gray and black you can't copy it. Not only did they steal the lousy $25 on my Visa gift card they also hacked it to my Amazon and my bank debit card.

On Dec 2, 2020 Walmart sent 2 refunds for items I bought using MyPrepaidCenter MasterCard. The amounts are $25.49 and $24.63. I see the 2 transactions hit my account but that the balance is not reflecting those amounts. I tried contacting over phone but there is no option to speak to anybody at customer service.
I also sent a written request by USPS mail to the address on their website. But the mail came back with "No Such Number". Apparently their address is not showing any Door Number.

Request for resolution.

Thanks
Narmadha Muthukumar

keeps saying expiration date is unvalid

$100 Visa debit card as rebate for Goodyear tires from Chevrolet zeroed out today, Jan. 16, 2021, even though there were only $77.04 in recorded purchases on the card per MyPrepaidCenter.com website. Visa or Goodyear or Chevrolet owes me $22.96. The cards customer service phone # has no access to a live problem solver; it just has computer options, none of which were helpful in this instance.

Today I received a card, which is supposed to have $24 (mail-in-rebate from Macys purchases).
Attempted to activate a card online - error "our records do not match"
Attempted to activate by telephone - error "our records do not match"

Called and talk to customer service, they were able to activate it- but unable to see balance online or add the card to my profile.

Inshort, the card send to us is not a working card or has no balance.

Need to issue a working card or load the fund to this card and make it working. So we can use it.

Thanks
Thomas John
[protected]@aol.com
[protected]
1407 Kirby Place Ln
Seabrook, TX 77586

I have two Visa gift cards from my employer, both of which expired on 7/20 and I am trying to get a new cards issued. Per their website + cards it says you can do this online or by contacting customer service. I've tried both options but there are no options to replace an expired card. The phone # provided on the card itself and on the website [protected]) only provides an automated attended with no option/ information provided for expired cards, nor does it provide the opportunity to speak to a live person.

As the cards state "Funds Do Not Expire" I'm seeking resolution.

I received a prepaid Mastercard as a reward from Florida Blue. I followed the instructions on how to activate my card on Myprepaidcenter.com and everything seemed fine. It showed a correct balance of $400. I noticed a link to register for online shopping and that's where I've been stuck for two weeks. I fill out the information and it tells me to try again later. I have been trying for two weeks and have also called, only to hear everything but what I need to hear. And with no option to speak with a live person, I have $400 that I can't use to order and pay for online medical supplies.

Please be advised that I have attempted to activate my card, 3 times and each time I was under the impression that the card was activated! However, when attempting to use the card at CVS pharmacy, I was told that the card is not activated. To say that this is annoying is an understatement, please advise!

Received card and activated. However when I tried to make a purchase on 12/29/2020 card was declined. Have called customer service several times to get resolved but nothing. Was told to file complaint forms and submit.
I was not able to make any purchases with this card. I was out of town through all holidays. I would appreciate a new card for tires at Discount Tire.

I received one of these as an award for completing an online survey. Because there is no physical address associated with the card (mine or theirs) I am unable to use it as online payment for anything!

There is no way to speak to a rep by phone or email, and voice prompts do not address my issue. This company really sucks!

Online it says I Have $50 the automated system says that I have $50 and can't use the card anywhere. It expires in a few days, will inform BMW NOT TO WORK WITH THIS COMPANY. Next stop the BBB. Can't get a live person. The automated system states to to go to the website for participating merchants and there is no such page. Insurers do their part but aren't doing theirs. I hope the BBB can help.

I just received my Visa Debit Card. I have spent 30 minutes trying to activate it! When I put in the expiration date online it says it is invalid. When I try to activate it by phone the card won't let me. Card Number #[protected] Good Thru 06/21 Number on the Back: 006. If you are not going to refund a person's money that is fine but you should not make promises you do not keep!

Website does not work and there are no humans to contact. My guess is they trick big companies to fund these cards as reward cards and then make sure a percentage of them fail and then pocket the money. Very frustrating.

12/27/2020
Have a VISA debit card that was issued to us but became misplaced. We have now found it but the 'Valid Thru' date of 08/20 has passed. Tried calling the number on the back of the card but can only talk to a machine, not a real person. We need help in getting the funds that are due us activated.

We received a gift card for$40 last year for tires we bought at Fountain Tire. After we purchased the tires we waited 2 months before contacting the tire company about not receiving the card. It took another month to get it and then Covid happened. We put the card away for later use thinking gift cards never expire. Went to use it last week and it has expired. Is there any way we can get this card reloaded? It is my understanding that gift cards never expire. We received it as a gift from Fountain Tire for purchasing 4 of their tires.

I purchased a full set of tires from Goodyear and I cannot activate my $75 rebate card I waited 8 weeks for. The website rejects the "Valid Thru" date, and the phone system rejects my 16 digit card number. I cannot reach a real person at the number on the card or via the website. In addition to posting my complaint here, I have reached out to the Goodyear Tires Corporate office for assistance, and have referenced this page.

I have been trying to activate my debit visa card at MyPrepaidCenter.com and after proving not to be a robot numerous times, I continue to get a message that the card activation failed. I called the Visa Card support at MyPrepaidCenter.com and they could not find my information and could not activate my card. This was a debit card with a value of $50.00 that I received from Goodyear for purchasing tires.

I purchased 6 gallons of paint from Home Depot. I was to receive a 10.00 reward for each gallon purchased. I did receive the card but it was issued to a name I am not familiar with. It is now expired without any use. I have written everybody included on the enclosed paperwork numerous times and have received to response.

The card number is issued to Christopher Ross (?). The number is [protected]. Number on the back of the card is 342. The amount is for $60.00. Card has never been used.

My name is Stephen Ross - [protected].