MyPrepaidCenter.com
reviews and complaints

Absolutely ridiculous experience!

Got those cards as a company incentive and ever since I have issues with it.

I tried to make a purchase in the store and it got declined because my total exceed daily spending limit! I did not go over the amount I have on my card. No. I called the prepaid center and they told me to try a small amount. I did and again it got declined.

I tried online purchases for amount that is 3 times less than my daily limit and it gets declined again. I called the prepaid centre and again I was told, that it is not their fault. The card gets declined because the stores are not charging it properly. They see it as a cash back transaction and that is why it getting declined. How ridiculous this is!? Stores, that all they do on the daily bases, is charging different kind of credit cards, don't do it properly with this one!

My suspicion is that this is a fraud company, that relies on declining their card so after they expire they just keep the unused balance.

I can even use the card this is a scam no wonder it got 2 starts

Whenever i try using its it gets rejected

I tried Spotify/Netflix... and didnt even work

It says that the card doesnt have international enabled

Now i cant even see the card in my profile :/

This company needs to be shut down and their cardholders should be compensated for what they've done to us with our payments. At least 2 years of fraud problems throughout our company! Everyone I work with has waited for their money and new cards and most have multiple times. We are pushing the company to switch providers. Never have we experienced these problems and now people like me counting on bonuses from headquarters are stranded without there money and fall behind on bills etc. My money is there for me but myprepaidcenter.com IS NOT! They say a new card helps, ok just wait 3 plus weeks (as if anyone can nowadays), but guess what you will have a wallet full of these cards because it wont stop. Save yourself from this awful experience that put me further in the rut that this money was taking me out of.

Just another scumbag company stealing money. None of the virtual cards ever worked

Haven’t been able to use the card since I purchased it, it has now disappeared from my profile. As I am in the UK I am unable to contact the customer service team via phone. I think this company is appearing to be a scam and I have found people in the UK are unable to use the card anywhere so the only option this company has before I take things further is to refund me my money asap.

This was a gift card from my insurance company for taking their yearly evaluation. The card would not work and I finally was able to contact a representative and he told me that a computer mistake had been made and they would correct the error. About a month later they sent me a notice in the mail that they were still working on the mistake and would correct the error. I have had no more help from them. Thank you, let me know if you need more information.

Hello, we are DigitalPay, the payment service provider for the BoughtMilk settlement case. Please be assured payments are legitimate, not a scam.

We understand some payees experienced difficulty in activating and using their virtual Mastercard. We deeply apologize for any inconvenience.

>

For all other inquiries, please contact customer service at [protected]@payments.boughtmilk.com.

I received an email from Boughtmilk Settlement with a link to activate a digital prepaid card. I activated and it does not show up on their website. I have tried several different websites to use this card and each time it was either NOT RECOGNIZED or unable to use. Google Pay does not accept, MoneyGram does not accept. It is absolutely USELESS and a SCAM - the company charges $5.95 a month from balance if you don't use it each month - as it is a USELESS UNUSABLE card they will be getting all the money.

There are no customer service representatives at the numbers provided - it just places you back in a loop and never connects you to a person.

I have spent hours on this - beyond frustrating and so tired of EVERYTHING being a scam that only benefits the wealthy.

What a scam. I was sent a code to active, activated my account but now it won't let me access the card anymore with the code and it doesn't appear when I sign in with my email address? So this was a code where I could LOOK AT a theoretical $50 ONCE?

Also, you can only use the code for less than it's worth or the EXACT amount less - you can't use it up fully basically UNLESS, and this is obviously my recommendation, you buy a gift card to another store for the exact amount this is worth. That's what I was planning to do but looks like I'll never get this $50 anyway.

Companies that use these for rebates - TOTALLY SCAMMY. This is a breakage model. They're selling you something telling you you'll get "money" back but either you never actually get the money, or they know you won't be able to use all of it so they keep the difference. What [censored] - not to mention a waste. This doesn't exist to solve a problem or help anyone, just to create a worthless company that profits off lying and stealing.

I received a virtual MasterCard on my email. I activated it and everything. Why can't I add it to my Google pay or use it on online games to purchase play coins?

I had received a virtual gift card that required I create an account on their site. I called the Mastercard phone number under contact information weeks ago as it was Mastercard. I had asked for the representative delete my entire account as the gift card was then spent and I don't need the account. The rep assured me my account would be deleted but it is not. They will apparently lie to you and keep your information on their servers even after privacy requests.

Man I dealt with these people is the worst and they take your money last time I was ordering something off at Amazon they denied Amazon the payment and took $422 and said it was on hold and being my account on the 10th and never showed up back into my account

I received a digital Mastercard debit card in the amount of $18.90 as payment from a class action lawsuit. I tried using it to purchase something on Amazon, thinking Amazon would apply the funds from the Mastercard, and then use my backup card for the balance.

I learned that the Mastercard DECLINES if the item costs more than the balance on the card, so my item was paid in full by my backup card.

In order to use the funds on this Mastercard, I have to find an item that costs exactly $18.90. I settled for a less expensive item, as I'm sure most recipients do, and I am wondering who gets the balance from all of those debit cards? The company, I imagine.

I called this number [protected] from the original email about the Mastercard and asked for a check for the balance, and for an address where I can send a complaint. I was told my case would have to be "escalated" and that someone would have to get back to me. I had to provide name, address, phone, and email, which I regret, as they will probably just see my data.

This is the worst financial company that I have ever dealt with, so much so that I think this is a scam. They give you a choice to receive a digital card quickly or a check slowly so I chose the digital, what they do not tell you is that the digital has many limitations and can only be used for certain items and is not accepted at all locations. This card did not work at a popular supermarket and I was embarrassed when the card did not work. I received this prepaid card about a week ago and have made 5 calls and spent 5 hours on the phone with their incompetent support staff who just say I am sorry with absolutely no solutions. What a joke! this company was hired by the state of NY to distribute funds. They make you jump through hoops that are lit on fire just to use these funds. close they [censored]ers down!

trying to get in touch with a live person. my card expired and I've never used it. can I get another?

Well I got the email stating that I got money from the milk lawsuit so I got a second one and it was $18 and something cents try to use it or try to do something with it it wasn't working so I called customer service and they did this this I swear THEY LITERALLY ONLY HAVE TWO EMPLOYEES THAT WORK THERE TOO EVERY TIME I CALL I GOT ONE OF THE TWO OF THEM I SWEAR THAT'S ALL THEY HAVE IS TOO OF THE SAME ONE SO I'M STILL WAITING FOR THE NEW CARD TO GET VIRTUALLY ON MY ACCOUNT WHAT IS IT WITH THESE PEOPLE

I was having the same problems others are having trying to access the funds. Short answer: You can only use the e-card in the EXACT amount.

SOLUTION: I used the card to order a Target gift card for exact amount of the balance of $18.90 and it FINALLY went through!

Good luck!

Received a settlement notice from BoughtMilk on Jan. 7, 2022 for $18.90.
"Redeem" link in the email took me to MyPrepaidCenter. I tried to redeem it several times on Jan. 7 and 8.

I went through all the steps — registration (twice), entering a code sent to me by email (three times), and when the site would not take my username (?) and password, I reset my password. It still would not work. On the registration page, it asks me to create a password but not a username. When I tried to sign in at least one of the many times, it said to sign in with my email, which I had been doing.

When it asked for a credit card, since I don't have any on file with the site, I tried entering one of my own but it didn't accept it.

I called MyPrepaidCenter on Jan. 8, but the options did no match my problem and when I tried one that apparently would take me to a person, I was sent back to the menu. There is no email address on the site.

I tried to email BoughtMilk, but the email bounced.

MyPrepaidCenter recognizes my computer (my name comes up), but does not recognize any of my information.

MyPrepaidCenter phone: Card Holder Services at [protected]
MyPrepaidCenter CARDHOLDER SERVICES MAILING ADDRESS: 700 State Highway 121 BYP, Suite 200, Lewisville, TX 75067

Unable to use my card, unable to speak to anybody in customer services. The whole company is a joke and should be done for fraud as it does appear all they do is take your money and then ignore you. No contact details for those living in the UK I think it's horrendous a company like this is still allowed to trade.

Cannot log into my account to access funds. Just an endless loop of it not being able to register my card when it fact it is already registered. Not a human on the 800 number stated on the virtual card email.

Lyn Sims
lyn.[protected]@yahoo.com