MyPrepaidCenter.com’s earns a 1.5-star rating from 7 reviews and 544 complaints, showing that the majority of cardholders are dissatisfied with card management services.
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error with the amount of reward card
We were given a rebate form by Big O Tires in Issaquah for purchasing KYB World Class Shocks & Struts. The rebate form was for $100. We received a $40 card. We did not know that it was only $40 because the dollar amount was covered by the activation sticker. When we activated the card it showed that only $40 was loaded on April 23. We no longer have our copy of the rebate form as we didn't think we needed it anymore. The activation sticker did a great job of hiding the real value of the reward card. We are disappointed that the reward card was $60 less than it was supposed to be. Ripoff.
coopertires reward visa debit card
I purchased four new tires and received two reward Visa Debit Cards. One I used the other I was waiting to use. Tried to use it last night, May 5, 2018, to find out it had expired. Very disappointed that there was a time frame in which I needed to use it and extremely frustrated that I was unable to speak to a person.
The tires were not inexpensive and the rebate was the incentive to purchase. I would appreciate it if a new card could be issued.
customer service
I am very frustrated that there is no way to contact a live person at MyPrepaidCenter.com. Everything is automated.
I received 2 visa debit cards for a rebate and misplaced them before activation. After I found them they had already expired. I had only had them 6 months. I would gladly pay a fee to have them replaced but since they have expired and were not activated there is no way to get to speak with anyone. It feels like a scam to have such a short life on the card.
I am finding myself in the same scenario. I have two visa cards, both got buried in my wallet and now have expired and wont let me activate even though clearly printed on the card is a notation that Funds Do Not Expire! so how in the world does this sound right. no way to access funds, sounds like funds do expire with the card and the company keeps your money
$3.95 per month maintenance fee is a scam!
This is scamming at its finest. Use your rewards card or lose it... literally. After your card expires, you're charged a "maintenance fee" of $3.95/month. What's a better business model than selling rewards cards and then stealing that money back by charging a completely ridiculous, arbitrary monthly fee that deducts from your card balance? I'm sure there's a lot of effort this joke of a company makes in maintaining that plastic card collecting dust in your wallet. Oh, and good luck reaching customer service. If you're ever able to get through, make sure you have an Indian interpreter handy.
Update: MyPrepaidCenter.com is still a scam.
prepaid visa card
Absolutely Ridiculous! The website won't even allow me to activate the prepaid visa card even though all information entered is correct. If it cannot be done easily within 30 seconds to a minute then its not worth activating at all especially since rip off company Thred Up who sent me the card only loaded $1.80 on it. What a joke! All the stipulations that come along with using the card make it that much worse! 1 star!
prepaid rebate card
I received a $20 rebate for a purchase. Was waiting to use it on a particular item once I had saved enough to pay for the rest of the purchase along with the $20 prepaid card. Come to find out it expired after a few months. This is a rebate scam, they know most will not be used within the small time frame given. I was basically robbed of $20 by these people.
i too as ased this is no resolved incounta
is a really scam join
resolvet or reconsidered to mess press
is an juibe of desarrolo
pliz sen me the garabate
retirement gift card
I just pulled my workstride reward card out that I received for my 25 years of service and realized it had expired. I was looking for something special to use it on and finally found that purchase. Is there a way to reactivate this card or do I need to contact the company I retired from to do that? I've only had the car a year, typically gift cards have a longer expiration time frame, this is disappointing to say the least.
gift card
I am so annoyed by this company. I thought they would need to adhere to the minimum 5 year expiration requirement but they don't! Instead there is barely enough time to use it and there are no exceptions (I lost the card and thankfully found it, but a month and a half after the expiration). The kicker is, I had a merchant refund money to that card months ago and now I have no way to access it because it costs more to get a replacement card than the balance on my original card. I advise anyone looking to gift a universal gift card to go elsewhere!
visa prepaid card
I had over 50 dollars on my card, it says the card expires 1/18 but the funds do not expire. there is a maintenance fee of 3.95/month after 1/18, but I can't even check the exact funds on the myprepaidcard.com website anymore when i type in the correct info. I've retried 20 times with the correct info, this is ridiculous I can't see how much is left on my card.
pirelli $60 rebate visa
I want to use my rebate debit card I got from Pirelli Tires that I was told didn't have an expiration date but am now being told when I tried to use it that it has expired. How can a rebate debit card expire when I haven't used any of the cash on it? I can pay a small fee to have the card reissued with a current date. Thank you.
Card # [protected]
$60 ccv 755
visa debit card
I received a LG Debit Visa Award card in the amount of $200 only to find out today that the expiration date was 02/18 when I went to make a purchase. I have never had a card expire that fast. Unfortunately, I have been out of town due to two deaths in my family and have been unable to use the card the past 10 months. The short valid thru dates will make me never make purchases again with any type of rebates attached. I would really like to get another card sent to me with the balance attached.
Lisa Koppes
prepaid visa
I am an owner of our business & we receive prepaid visa cards from ASCO when we purchase parts from them. I have at least 4 that I called about to check the balance & they all say account has been suspended so I stayed on the line to talk to someone who could barely speak English & was told that all the cards were suspended & he said he could not share anymore info with me unless I could tell him the last purchase made on the cards. I explained that I could not remember the last purchase on any of them because it was 2016 when I thought I last used them. I explained that he should verify my identity by either Name of business, SS#, phone #, Fed Id #. Something besides the last purchase. He refused to tell me the balance on any of the cards that I was actually holding in my hand. I told him that I was going to contact the Attorney General because that sounds like a scam to keep people's money. I had to spend money to receive those cards. I would appreciate your help with this matter or I will seek help from our Att. General.
discount tire rebate award debit
I tried activating this over 10 times have yet to be successful I called the Customer service number that's a joke a Representative answered and because I did not want there promotional card he began yelling saying hold on I advised him I only want help with the activation I feel this is a scam and the Customer service is horrible. What happened to actual customer service?
I was told from Discount Tire this was a rebate check they should just give you the adjustment this is more of a hassle.
The complaint has been investigated and resolved to the customer's satisfaction.
I am wondering if I can use my prepaid card to buy groceries?
amount not returned for a cancelled transaction
1. Nov 18th I make a purchase on Costco.com using my gift card. But I decide to cancel it the same day.
2. Funds have already been taken out of my gift card.
3. I call a week later to check why the funds haven't been returned. Customer service it takes 8 days and the transaction was shown as pending.
4. I call on the Dec 5th with both Costco and Prepaid Center on the call. Costco confirmed that it made the reversal and Prepaid Center acknowledged the reversal and said the funds will be back on the 8th.
5. I call again on the Dec 11th since the funds aren't back yet in my account. I am told by the supervisor Rafael that the amount will be back on the Dec 13th since it takes 8 days to get the money back.
6. I call once more on the Dec 15th since the funds aren't back yet. I am told by another supervisor that all the information given earlier were incorrect and the funds would be back on the 5th of January.
An item that I did not even receive has funds taken out for a month. And the customer service keep on lying about when the funds will be back blaming it on the merchant.
prepaid visa card
I received this card but it was lost and just found it after the expiration date. Front of the card states: "FUNDS DO NOT EXPIRE". Back of the card in very fine print states that a maintenance fee of $3.95 per month after the expiration date will be applied. That used up the funds pretty fast.
The company providing the gift card should have just given me a credit on my account.
award prepaid card/unethical
I was awarded 250.00 debit visa card ending in 9393 for 40 years of service at my job. I didn't realize that their was an expiration date. In Ct The law states there are no expiration dates on any gift cards.. So didn't even look at front of card. I was going to use it today and see that it has expired as of 7/2017. Can something be done to reinstate card. If not I will go to my state representative to discuss matter. This is very sad as my employer Key Bank gifted this to me. I will also contact them and tell them to not use your company in the future. They are the 13th largest bank in the US.
Thank you,
Sharyn Acampora
64 Kaye Rd
West Haven, Ct 06516
[protected]-my cell
prepaid card activation
I'm unable to activate my prepaid card on 8/11/17. I'm unable to activate my prepaid card. This $20 prepaid card was given as a rebate for purchasing eyeglasses from a local optician.
The message received when I attempted to activate indicates that you are aware of the problem. When do you expect to correct the problem?
Why is activating card impossible?
I spent good money for bad results I cannot activate my prepaid playcard
I had all the problems everyone was complaining about. One thing I did find is that when you go to the website, give it LOTS of time to open. Like a minute or two. You may not see it running but it's just very slow. I think it might intentionally be designed this way to try and trick you into not activating your card and keep the funds themselves.
Next, I also could not activate my card. I entered the correct information multiple times and it would not activate and did not give a reason. Just that it would not. So I called the 877 number they showed because my card is a Visa. It asked me for all the info, card #, exp, and security code. I entered it all in and was told by the automated system that it was not activated (duh...). So it either asked if I would like to activate it or it activated it on its own. It confirmed that my card was activated and gave me my balance so I hung up. I will try to use this up asap because I'm very skeptical with all these bad reviews. My balance might diminish on its own.
I hope this helps you. Best of luck!
i did not know that cards had an expire date. why cant they be re issued jcpenny rewards
Why can't I activate my card?
Got my card today 5/15/21 for a Pharmaceutical settlement with the makers of Suboxone. Cannot activate the card at all. Balance Im owed is $1281! Website doesn't even come up, and the phone number states they are having technical difficulties. This is the Federal Trade Commission for Gods sake.. you're going to scam thousands of people who were already scammed by a Pharmaceutical company out of their Class Action settlements?! Please reach me at hermanupmann1 at gmail or call 7/8/6/3/2/6/6/6/7/5. ASAP - I will be calling the Federal Trade Commission first thing Monday morning, enough scams!
I received a check from this settlement. Unsure how you received a prepaid debit card.
i tried to claim a $20 rebate for a Panasonic product. the website MyPrepaidCenter.com is not working. when i got to the site, it goes blank. i have tried several times. then i called the 888 number on the back of the card, but it just sends me back to the website. it sends the customer in circles. i would like my money please.
what can i do?
Have 9 budweiser debit cards that wont activate bummer
My two card have expired, 06/20. Card says above expiration date “funds do not expire”! I have small balance I Card # [protected]. Also I have second card with $50.00 balance . Card number [protected]. Please refund me my money. My name is. Bruceene Norton phone number is [protected]. My address is 9377 Santa Maria St. Ventura, Ca. 93004. E-mail. Dbgone@hotmail.com Thank you, Bruceene
I used the card and was accepted. Now I find out it was not. I was never advised it was declined. Now the card has expired and I can't use my 30.00 dollars.
ditto! worthless!
exclusively yours discover card
On June the 28 2017 I contacted the phone line for the EY card to order a replacement card. Because of a move I was not able to locate the current card. The agent confirmed the balance of the card at 60 plus points. The points had been transferred from Interactive Health for my Doctors and Dental visit. On July 3 2017 when I received my card the balance on the card I received was 6.42 points. My points have vanished. I contacted the phone number online and the agents were not receptive. The kept reading the last date of a charge which was in December 2016. That is not in dispute since the 60 points were added in 2017.
visa award card
I bought a set of Mastercraft tires around March 2017, which were to include a $60 Visa prepaid card as a rebate through myprepaidcenter.com.
I can't even get the website to come up to activate the card.
After doing an online search, I see many, MANY people complaining about this.
I tried contacting what seems to be the parent company, which is Hawk Incentives, on their Facebook page (https://www.facebook.com/pg/HawkIncentives/posts/?ref=page_internal) but haven't yet got any reply.
I an hoping that eventually I'll be able to activate the card, but it seems I better not hold my breath and expect any favorable results.
I had the same problem with the website. Thank you NancyM, the number you supplied worked well.
I had the same problem as well with the website. However, in tiny print on the back of the card is a phone number... [protected]. I was able to easily register my card and activate it there. Good luck!
prepaid visa debit card
Card was a prize my daughter won at a school event. Tried to use it at Wal-mart but didn't work (this was before the expiration date). Card clearly says the funds don't expire so didn't think too much about trying to use after expiration date. Unable to use and now the funds are expiring because a service fee of $3.95 is deducted periodically. When I finally got around to finding the paperwork that came with the card and called them they were unable/unwilling to help. A replacement card would incur a $15 fee but because they take out $3.95 periodically there is not even $15 on the card. They were unhelpful and it took a good deal of badgering on my part to get the "customer service" guy to even tell me the name of the company so I could call them directly. That turned out to be useless as the company doesn't seem to have any humans working there!
Yes, MyPrepaidCenter is a legitimate prepaid card provider that offers prepaid cards for various brands and purposes.
No, MyPrepaidCenter is not a scam. The company is a legitimate prepaid card provider that has been in business since 2004.
Yes, you can trust MyPrepaidCenter. The company has a good reputation and has received positive reviews from customers.
MyPrepaidCenter allows customers to purchase and manage prepaid cards online. The company also offers customer support and account management services.
Yes, MyPrepaidCenter charges a small fee for each prepaid card transaction. The fee varies based on the type and amount of the prepaid card.
No, there are no hidden fees when using MyPrepaidCenter. The company is upfront about its pricing and fees.
MyPrepaidCenter guarantees the authenticity of all prepaid cards purchased through its website. The company also provides a refund policy for any issues with prepaid cards.
Like any company, MyPrepaidCenter has received some complaints from customers. However, the company has a good track record and has resolved most complaints satisfactorily.
MyPrepaidCenter is an independent prepaid card provider and is not affiliated with any other companies.
You can determine if MyPrepaidCenter is the right prepaid card provider for you by researching the company, reading customer reviews, and comparing its fees and features to those of other prepaid card providers.
Yes, MyPrepaidCenter offers prepaid cards for a variety of brands.
No, MyPrepaidCenter does not offer international prepaid cards. The company only offers prepaid cards for use within the United States.
No, MyPrepaidCenter prepaid cards cannot be personalized. The company provides cards with predetermined designs and denominations.
MyPrepaidCenter does not handle returns or exchanges for prepaid cards. Customers should follow the specific return policy of the merchant from which they made their purchase.
No, MyPrepaidCenter only offers prepaid cards.
MyPrepaidCenter provides customer support through email and a toll-free phone number.
Yes, MyPrepaidCenter updates its prepaid card selection regularly to ensure they are current and valid.
Yes, MyPrepaidCenter has a mobile app that allows customers to easily manage their prepaid cards on-the-go.
No, MyPrepaidCenter does not offer a loyalty program.
MyPrepaidCenter makes money by earning a commission from the brands whose prepaid cards are featured on the website. The company charges a small fee for each prepaid card transaction, which helps cover its operational costs.
Overview of MyPrepaidCenter.com complaint handling
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MyPrepaidCenter.com Contacts
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MyPrepaidCenter.com phone numbers+1 (888) 900-2347+1 (888) 900-2347Click up if you have successfully reached MyPrepaidCenter.com by calling +1 (888) 900-2347 phone number 48 48 users reported that they have successfully reached MyPrepaidCenter.com by calling +1 (888) 900-2347 phone number Click down if you have unsuccessfully reached MyPrepaidCenter.com by calling +1 (888) 900-2347 phone number 31 31 users reported that they have UNsuccessfully reached MyPrepaidCenter.com by calling +1 (888) 900-2347 phone number22%Confidence scoreAmerican Express Cardholders+1 (877) 227-0956+1 (877) 227-0956Click up if you have successfully reached MyPrepaidCenter.com by calling +1 (877) 227-0956 phone number 0 0 users reported that they have successfully reached MyPrepaidCenter.com by calling +1 (877) 227-0956 phone number Click down if you have unsuccessfully reached MyPrepaidCenter.com by calling +1 (877) 227-0956 phone number 0 0 users reported that they have UNsuccessfully reached MyPrepaidCenter.com by calling +1 (877) 227-0956 phone numberLost & Stolen+1 (888) 842-0336+1 (888) 842-0336Click up if you have successfully reached MyPrepaidCenter.com by calling +1 (888) 842-0336 phone number 0 0 users reported that they have successfully reached MyPrepaidCenter.com by calling +1 (888) 842-0336 phone number Click down if you have unsuccessfully reached MyPrepaidCenter.com by calling +1 (888) 842-0336 phone number 0 0 users reported that they have UNsuccessfully reached MyPrepaidCenter.com by calling +1 (888) 842-0336 phone numberDiscover® Cardholders (US & Canada+1 (801) 744-9918+1 (801) 744-9918Click up if you have successfully reached MyPrepaidCenter.com by calling +1 (801) 744-9918 phone number 0 0 users reported that they have successfully reached MyPrepaidCenter.com by calling +1 (801) 744-9918 phone number Click down if you have unsuccessfully reached MyPrepaidCenter.com by calling +1 (801) 744-9918 phone number 1 1 users reported that they have UNsuccessfully reached MyPrepaidCenter.com by calling +1 (801) 744-9918 phone numberDiscover® Cardholders (International+1 (888) 371-2109+1 (888) 371-2109Click up if you have successfully reached MyPrepaidCenter.com by calling +1 (888) 371-2109 phone number 0 0 users reported that they have successfully reached MyPrepaidCenter.com by calling +1 (888) 371-2109 phone number Click down if you have unsuccessfully reached MyPrepaidCenter.com by calling +1 (888) 371-2109 phone number 0 0 users reported that they have UNsuccessfully reached MyPrepaidCenter.com by calling +1 (888) 371-2109 phone numberMasterCard Cardholders (US & Canada+1 (339) 234-6415+1 (339) 234-6415Click up if you have successfully reached MyPrepaidCenter.com by calling +1 (339) 234-6415 phone number 0 0 users reported that they have successfully reached MyPrepaidCenter.com by calling +1 (339) 234-6415 phone number Click down if you have unsuccessfully reached MyPrepaidCenter.com by calling +1 (339) 234-6415 phone number 0 0 users reported that they have UNsuccessfully reached MyPrepaidCenter.com by calling +1 (339) 234-6415 phone numberMasterCard Cardholders (International+1 (877) 610-1075+1 (877) 610-1075Click up if you have successfully reached MyPrepaidCenter.com by calling +1 (877) 610-1075 phone number 2 2 users reported that they have successfully reached MyPrepaidCenter.com by calling +1 (877) 610-1075 phone number Click down if you have unsuccessfully reached MyPrepaidCenter.com by calling +1 (877) 610-1075 phone number 13 13 users reported that they have UNsuccessfully reached MyPrepaidCenter.com by calling +1 (877) 610-1075 phone numberVisa Cardholders (US & Canada+1 (801) 214-8892+1 (801) 214-8892Click up if you have successfully reached MyPrepaidCenter.com by calling +1 (801) 214-8892 phone number 0 0 users reported that they have successfully reached MyPrepaidCenter.com by calling +1 (801) 214-8892 phone number Click down if you have unsuccessfully reached MyPrepaidCenter.com by calling +1 (801) 214-8892 phone number 0 0 users reported that they have UNsuccessfully reached MyPrepaidCenter.com by calling +1 (801) 214-8892 phone numberVisa Cardholders (International
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MyPrepaidCenter.com emailsKent.Patterson@bhnetwork.com100%Confidence score: 100%Support
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MyPrepaidCenter.com addressState Highway 121 BYP, Suite 20, Lewisville, Texas, 75067, United States
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MyPrepaidCenter.com social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 30, 2025
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