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Home Depot Customer Care Service

The Home Depot, Inc.

2455 Paces Ferry Rd SE, #B #3
United States - 30339-1834

Customer Support Phone Numbers

+1 800 466 3337 89 35
+1 770 384 5038 5 3

Home Depot Complaints & Reviews

Home Depot / no matching #s on smart key kwikset.

Locked out on Oct 21, 2017
I found out day after purchase, by phone call, the rekeying is free only available at time of purchase. "Bring it on in and return it and then buy new ones and we'll rekey, only take about twenty minutes ". It's not like home depot is local, this store (that had the items I want) is 50...

Home Depot / Engineered Floors

Dannyz32 on Oct 21, 2017
Purchased some floors from the dorman center SC location, said they weren't in stock at the store but were in stock at the warehouse. Promised a 7/10 day delivery. Two days after my order I recieve an email stating that the floors are on a backorder for 2 months. I go back into the store...

Home Depot / Completely Lost 1st Order and Delivered Damaged Product

CarolK1861 on Oct 20, 2017
I had ordered a mirror online from Home Depot. After 30 days of no delivery I called to follow up. They saw the order but it was allegedly sent to a bad address (there is no town by that name in my state and somehow they had the correct address to charge my credit card. ) I reordered the...

Home Depot / Counter Top Installation

jdg gonzales on Oct 20, 2017
We bought counter top and trying to get them installed has been nothing but a hassle to say the least. We rarely get return phone calls from home depot to get this fixed. The granite people came took out the old countertops ask us to move and disconnect stove, dishwasher, sink, and...

Home Depot / there was no service, needed help finding bathroom vanity

christinamarie5 on Oct 19, 2017
Hi, I was shopping in your south portland Maine store this morning around 8:30 am. I am in the process of redoing my bathroom so came in to order all of my supplies. I was looking at bathroom vanities for about 15 minutes, with many employees walking by me, not one asking if they could...

Home Depot / cashier

Con.d on Oct 18, 2017
I just left the Staten Island Home Depot store (2501 forest avenue). And would like to put a complaint in about a cashier named ebony, she rang up my order then as I was talking to my dad about his purchase she was literally rushing us saying “you don’t want it” because I’m ready to clock...

Home Depot / store inventory

Juan Carlos De Leon on Oct 18, 2017
I'm remodeling a master bathroom in my home, been a costumer and having a credit card from Home have most of my purchases done there. I did most of the purchases for this project on Sunday October 15, 2017 From the list of items I needed I had to purchase items in two different stores and I...

Home Depot / employees

Tony Acevedo on Oct 18, 2017
They make me feel like a criminal I was trying to pay my stuff at the register and the woman told me that she needs to see my ID I was like oh really and she said yes, so I told her that I left my wallet in my car So than I told her that I will pay at the self register So I when but by...

Home Depot / management

Clark Shumway on Oct 17, 2017
PARK CITY Utah Store #4415 Just so we both have our story straight well my side anyway. I have already seen the flaws in the side of the story and the mangers. I’m fine with the termination, I’m not going to say I deserved it. I can deal with it. I can’t choose my...

Home Depot / carpet install

Roz24 on Oct 17, 2017
Buyer Beware, I ordered master bedroom carpet for my rental property. The carpet was to take 7-10 business days for delivery to store. Then I was to have a carpet installer to call for home install. Well I have not heard from Home Depot. When I called they stated they have the carpet...

Home Depot / quotation for replacing a hot water heater

DLMartin on Oct 13, 2017
I had set up a time from 10 am to noon for technician from ARS to come to quote a price for hot water replacement. I got a call at 11 am that said they would be over shortly. I waited till 12:20 pm after calling ARS an letting them know that no one showed up. I had a doctors appointment...

Home Depot / appliance does not work and hd will not replace or repair

Glen Bro on Oct 12, 2017
Ok, I have been polite and patient but it isn't working so it's just about time to ramp this up on social media and tv consumer affairs. I am getting NO action from Maytag or the store where we just spent thousands of dollars...all I get are false promises. I have literally spent days on...

Home Depot / Avoid this company

Ana Galv on Oct 12, 2017
Soooo sneaky. They use a very shady scheme. You buy an item, pay for it and get an email stating that your items are out of stock and they have no idea when it will be available again. Refund? Forget about it. They will feed you with promises to notify you when the item appears again, but...

Home Depot / price match or delivery extension

DebAronhalt on Oct 12, 2017
Wed 10/11/17 1615-1830 Price Match dispute/Delivery ext. We purchased a 4pc kitchen set and washer/dryer over Labor Sale totally $4500.00 at Ranson, WV store. Our home is under construction and was scheduled to have power 30days ago. However, few issues have delayed the power. Home Depots'...

Home Depot / lack of service

japannet on Oct 11, 2017
I needed to have some keys made 10/11. I asked 2 employees where to go before finding where the machine was. When I got there, no one was there to make the keys. Why couldn't they have called someone when I made the request both times for the location. Why couldn't hey have told me...

Home Depot / compact power truck vehicle accident

On Wednesday, Oct 4, at 11:50 one of your company vehicle drivers hit me from behind at my place of employment, 1820 W. Stassney Austin, Tx. 78745 Austin Community College Campus. I am a teacher/employee there and your driver was in our private faculty parking lot. I was leaving the lot...

Home Depot / corporate policy falls short on stolen store credit. home depot lets the thieves win!

SYardley on Oct 6, 2017
Purse was stolen 10/6. Police notified and are researching footage in local stores in which the thieves have already used several of my credit cards.in my purse were 2 home depot store credits ($641.84) and ($170.57) totaling $812.41. I have both register receipts that verify the date...

Home Depot / tool rental

delam3 on Oct 6, 2017
On Tuesday, September 19th, 2017 about 8:07 pm I went to the Home Depot (HD) at 1032 Research Center Dr. Atlanta, GA 30331 to rent a floor sander, I also purchased several other items to include 10 gallons of polyurethane for my team and I to work on the project that night. When I went to...

Home Depot / appliance

Marta Capitello on Oct 4, 2017
I've bought by home depot website all the appliances for a kitchen of a house that is under remodeling ( order number: W743689078) . The delivery was done at August 24th 2017, I accepted the delivery because I was able to see that all the boxes with the appliances were in good conditions, also...

Home Depot / andersen 400 series frenchwood sliding patio door internet #205165826

Tony Bucciero on Oct 3, 2017
I went to my local HomeDepot Store in Leesburg, Northern Virginia and found these panels at a very competitive price of $407 each. Since I have a summer cottage in KittyHawk, NC, I wanted to order and pickup 2 units at the NC store. After much investigation, your local associate Irma Garcia...

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