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Home Depot Customer Service

The Home Depot, Inc.

2455 Paces Ferry Rd SE, #B #3
United States - 30339-1834

Customer Support Phone Numbers

8 7
1800 759 2070(Pro Xtra Customer Service, Canada)
4 4
1800 747 3787(Credit Card Accounts, Canada)
1 2
0 3
+1 800 466 3337(USA, Sales)
135 63
+1 800 430 3376(USA, Customer Service)
23 24
+1 877 946 9843(USA, Major Appliances)
7 3
+1 866 875 5488(USA, Consumer Account)
1 3
+1 770 384 5038(United States)
9 8

Home Depot Complaints & Reviews

Home Depot / Delivery and Installation of Patio Door

DorisNG on Dec 18, 2018

Order # 1-6D42WEB On August 7, 2018, I placed an order for Patio Door Order # 1-6D42WEB with Home Depot in Toms River, NJ. The patio door was a special order with specific color for indoor and outdoor along with blinds between glass. The door was not delivered and installed till Oct 8, 2018...

Home Depot / carpet installation

EricSharine on Dec 15, 2018

I recently had my carpet installed last week and there is a small hard spot that hurts when you step on it. I have tried calling the store several times with no one answering the phone and just being put on hold for over an hour at a time. When asked to speak to a manger the person...

Home Depot / homedepot credit card problem

Roadtar on Dec 14, 2018

Homedepot credit card sent me a coupon for $30 back after spending $300 before 11/30 2018, Well on black Friday I spent over $350.00 and the coupon doesn't work and the manager never seen a coupon like this, So I call home depot Citibank the rep says he sees a lot of this but hi...

Home Depot / carpet installation and bathroom remodel

Hawaii7 on Dec 13, 2018

From the Coldwater MI Store: 1. CFI, carpet installers came to install new padding and carpet. They did not remove any of the staples (some with old padding attached) prior to laying the new padding and carper. A project inspector came and said "wait to see if the come threw". 2. SIR, home...

Home Depot @ the 163rd. St. Mall in North Miami Beach / loud speaker going off all day and night into the morning.

Manporrero on Dec 12, 2018

This Home Depot was forced to built a wall to keep noise out of the mostly older people in the non commercial neighborhood across the street which is N.E. 12 Ave. They constantly have a load speaker making noise ignoring the noise ordinance laws. We will have to get the police involved in...

Home Depot / counter top / customer service

Mjeee on Dec 9, 2018

On August 27th 2018 I spoke with David Brand in Middletown ct Home Depot regarding a quarts counter top I purchased 18 months earlier. A chunk fell out of counter top . David told me he would contact the counter top company and get back to me to get the matter resolved. Between August and...

Home Depot / service provider dispute

door installer on Dec 2, 2018

I am a service provider for the home depot 881277 mvendor # 50809403 I recently received a notification from home depot saying I was missing a form for a permit on an installation. Install # 09432096 store # 3409 key rec date 11-19-18 they are looking for a permit or permit waiver...

Home Depot / gas grill lost - 5 calls to get it delivered by on-trac - online order wa44091606

Christiane Beland on Dec 2, 2018

Ordered a gas grill on-line November 23rd which was scheduled to be delivered November 26th. After more than 5 calls to your customer service, it appeared the shipment was lost and I never got any new schedule of tracking which still indicates "will deliver on the next day - in transit" by...

Home Depot / danvers in back of the mall

Lisa Griffin on Dec 2, 2018

The store manager is the most dis respectful person I have ever met .she makes fun if her lot associates .I have heard her say there special breed if people and and laugh she also makes fun her cashiers I've heard her say when there cold sux it up butter cup it going to be a long...

Home Depot Delivery / delivery & installation

Cheryl Taylor on Dec 1, 2018

My name is Cheryl Taylor, 110 Enchanted Trail, White Bluff, Tn. 37187. Telephone is 615-319-6704. I placed an order for the installation of a LG Microwave Oven on 11/23/2018 and order and delivery was confirmed to be delivered on 11/30/2018. I first received confirmation that it would be...

Home Depot / customer service

Tamara Reed on Nov 30, 2018

I went to the home depot in southaven ms. I was exchanging a slow cooker. It was a gift. I wanted a more expensive one with locks on the top. The cashier wouldn't exchange it because i didn't have the receipt. She looked it up and it was online and it was their product. I didn't want any...

Home Depot / appliance pick up

Sstockslager on Nov 27, 2018

My new refrigerator was delivered when promised and very pleased with it. My old refrigerator was not removed although I requested it. It was dirty but it had no roaches. I was dismayed that the drivers told the store that. Home depot would not send anyone so my old unit is sitting in my...

Home Depot / employee service

dhatch on Nov 23, 2018

I was in the Danville Va store on 11-23-2018 I wanted to buy the $169.00 Storm Door Series 2000. I was told that " Its too late at night to buy a Storm Door. I said thank you Lowes in down the street. I left store. I recently spent over 1, 000.00 dollars in this store. Open a credit...

Home Depot / I am complaining about appliance delivery

Elzein on Nov 21, 2018

My name is Elzein, I placed an order through Home Depot for a Samsung Washer, order# H6679-150292. The delivery was scheduled for Wednesday, 21Nov18. The delivery guy showed this morning with a dirty shows, I asked him politely to remove his show as our house rule is no shows allowed inside the...

Home Depot / order and delivery services - this is my second complaint

S. Franco on Nov 21, 2018

November 15, 2018 I'm waiting 1 hour already to speak with somebody and they disconnected me twice. Today will snow here in NY and the Home Depot delivery service placed my heavy items outside (tiles and cement), because they do not copy and paste the instruction for delivery. I called to...

Home Depot / lg refrigerator

kitia07 on Nov 21, 2018

my issue with a 3 month old LG refrigerator that I bought ordered new this year, my freezer went out needing a new evaporator ( I was able to use the refrigerator portion of it but I had to wait for a service person to come out, then wait for a the part to be delivered, wait for the...

Home Depot / carpet install

Blee72 on Nov 20, 2018

I need someone to contact me asap regarding a pretty screwed up deal ok no a carpet install. This had been going on for three months and I am fed up. They were going to charge me $100 to move each piece of furniture even an empty shelf Soni had to have people come and do all of it a...

Home Depot / facebook post

Sandra Franco on Nov 15, 2018

I'm waiting 1 hour already to speak with somebody and they disconnected me twice. Today will snow here in NY and the Home Depot delivery service placed my heavy items outside (tiles and cement), because they do not copy and paste the instruction for delivery. I called to place the order...

Home Depot / lg refrigerator / asurion protection plan

D. Guido on Nov 13, 2018

Purchased an LG refrigerator 11/2015. 3 years later the refrigerator has a sealed system, cooling issue. 3 weeks now with no refrigerator. The store says they cannot help I must call the protection plan. Asurion the company handling claims for Home Depot does little to nothing to help...

Home Depot / hot water heater

Chili Pepper on Nov 6, 2018

We bought a house in 2014 and the inspector said we needed a new hot water heater so the sellers had it replaced and installed by Home Depot. It was warranted for 5 years. It just recently starts leaking so we call the manufacturer and he told us it was still under warranty and to call...