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Home Depot Customer Care Service

The Home Depot, Inc.

2455 Paces Ferry Rd SE, #B #3
United States - 30339-1834

Customer Support Phone Numbers

+1 800 466 3337 81 30
+1 770 384 5038 4 3

Home Depot Complaints & Reviews

Home Depot / Rug

Tammy Freilich on Sep 19, 2017
In February of 2017 we purchased 2 10 X 12 tan woven rugs. Over the past few months we noticed them fading and getting some mold. I took them back to the Lady Lake Florida store yesterday. Upon arrival I was met by a very unfriendly customer service lady. She asked for a receipt as expected. I...

Home Depot / warranty repairs

Sha 123 on Sep 18, 2017
I have purchased dish washer and a refrigerator with extended warranty from Home Depot in July of 2015. Recently, I filed a repair complaint for both appliances on 8/17/17. The claim numbers are 104852105 and 104852141. Home depot warranty department assigned the Carolina Appliance...

Home Depot / washer/dryer

Tammy Driscoll on Sep 18, 2017
Last Wednesday they delivered my new washer and dryer. And my dryer takes 2 and 1/2 hours o dry a normal load. After MANY calls being told to call here call there I contacted the manager. He said they( Amana) is going to send me a kit through the mail for ME to test my dryer to see what i...

Home Depot / log splitter unavailable and awful customer service.

tcp2133 on Sep 17, 2017
Hello, I am a former home depot employee and current customer. Today around noon I went to store 1085 in Placerville Ca to look at and ultimately purchase a log splitter advertised on the website. There was only one $1500 log splitter on display yet the website showed 6 or 7 model...

Home Depot / Garden Vegetable Plants

Monterey60 on Sep 13, 2017
To Whom it may concern, I am a serious gardener. Every year, for quite some time, I have purchased my vegetables plants from Home Depot. Every year, without failure, the plants are mislabeled as to what the vegetable will be when the plant yields it final product. For example, the plant...

Home Depot / customer service, cashier desk

hrotero on Sep 13, 2017
9/13/17 while I was standing at the self checkout register, I scanned a few small things on my cart but needed assistance to scan a toilet. The young attendant ignored me completely. She was playing with her phone hunched over her desk/stand and finally after a while she gave me a nasty...

Home Depot / Customer service

Beth Lovell on Sep 12, 2017
Husband went to self-checkout register. Realized that he scanned one item twice. Pressed the help button. No one came. Other checkout clerks looked at him but did nothing. There were three young employees standing near him doing nothing. He said to them, "Could I get some help here?" They...

Home Depot / Home Depot account. Late fee assessed on balance paid in full posted two days before closing date on statement

Aimee Valdes on Sep 12, 2017
A late fee with interest for a total of $29.00 has been assessed on my account #6035 3207 9262 9592 on payment with a balance of $102.00 which was paid in full.. Your closing date indicated on the statement is 08/30/17 the payment was posted 08/28/17 why did you assess a late fee? My...

Home Depot / customer service/online order/delivery

Zoraida Correa on Sep 9, 2017
I ordered a washer and dryer on 8/29/2017 and it was supposed to be delivered on 9/2/2017. It wasn't delivered because it was damaged. They have repeatedly given me the run around about when the appliances will be delivered. I called the store in desplaines on dempster st and have been...

Home Depot / your vigoro potting mix contaminated with squash borer eggs that killed my squash plants

Lawrence01 on Sep 7, 2017
Beginning of the summer I purchased 4 large bags of Vigoro mix and used them in my "grow boxes" which held squash plants. The squash vines were infested with squash borer insect which killed the plants (6) of them. A careful examination of the reaming potting mix in the Vigoro bag showed...

Home Depot / ryobi lawn mower, battery operated

Marge Caswell on Sep 6, 2017
I bought a new lawn mower at home depot, Middletown, RI on 6/30/17. It took iver 2 weeks to get it. I used it twice and it no longer worked so i called the company that is shown on the Ryobi website . I brought it up there on August 19th and finally talked to them today. Apparently it...

Home Depot / customer service

Chealsea52 on Sep 4, 2017
Terrible customer service Never helped and had a private conseversation with the lady Told us he didn't work in the area and he was only in charge of flooring Both of the people started screaming at us when someone told us he was supposed to help us He send us looking for people in the back...

Home Depot / ice maker installation

RskHeffner on Sep 4, 2017
Purchased Maytag refrigerator Model # MRT118FFFZ01 from Home Depot #4110, 1731 Crossing Drive, Reading, Pa 19610. Was delivered by Home Depot #4110 on July 31, 2017. The ice maker that was to be installed upon delivery was the wrong ice maker. So, they had the correct ice maker shipped to...

Home Depot / customer service in the plumbing department on 7/31/17

J Eyton on Sep 2, 2017
I was in the Meridian Idaho store on Meridian road at 6 am. I needed to find a part to fix a leak in my master bathroom shower. I had a picture of a part similar to the one I was replacing. I need a shower valve and was not aware I would need to buy a whole shower kit with knob and all the...

Home Depot / customer service

Relisha Dawson on Sep 1, 2017
I've been a customer for years at the location on Portwashington Rd., I've never been so disgusted by such unprofessionalism ever. A cashier doing returns had the worst attitude, ever! Her name is Kanika. It's associates like that that give me reasons to shop elsewhere. Worst customer service ever. I've made the decision to shop at another retailer.

Home Depot / weed trimmer

Dale Lewis on Sep 1, 2017
Purchased "new" EGO 56V weed trimmer yesterday (8/31/17) at Home Depot in Mentor, OH. Got home and started to assembly it and found the guard covered with grass. Obviously this unit had been used and returned and put back on the shelf. I returned it and asked to speak with a manager. The...

Home Depot / Stove purchased July 4,2017

Wanda729 on Aug 31, 2017
Hello I purchased a Whirlpool Refrigerator, Stove, and Microwave on July 4th, 2017. Model and serial numbers of all products purchased. WFE540H0ESO R71166097 WMH73521CS-6 TR 7 07 12529 WRT519SZDM02 VS72153818 Product was delivered on July 8th, 2017. Yesterday I woke up and my whole stove...

Home Depot / h0632-66798 store: foster city, dept: doors and windows

Shanu Rao on Aug 30, 2017
Dear Sir/Madam My wife and I visited Home Depot in Foster City several times in the month of July 2017. After several visits, we purchased a glass patio door and the labor services for installation via order # H0632-66798 on Aug 10 th, 2017. We compared several quotes from other vendor...

Home Depot / I had enough

kelly shallwani on Aug 30, 2017
I went there 4 times trying to buy a fridge. Nobody helped me at all. On the 5th time, I bought it finally and needed to wait for their call within 24h regarding delivery. Nobody phoned me. So I did it. I was said that everything is under control and I had to wait for their call in the...

Home Depot / consumer credit card dept

Damn Dan on Aug 28, 2017
I was at Home Depot about 3 weeks ago and purchased several items totaling roughly $500.00. An employee suggested I apply for a Home Depot credit card and get 10 percent off. Biggest mistake! Seeing that the employee that I handed my licence to, is still on the phone 1 hour later, and...

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