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Home Depot Customer Service

933 Reviews

The Home Depot, Inc.

2455 Paces Ferry Rd SE, #B #3
United States - 30339-1834

Customer Support Phone Numbers

5 4
1800 759 2070(Pro Xtra Customer Service, Canada)
3 2
1800 747 3787(Credit Card Accounts, Canada)
1 1
0 1
+1 800 466 3337(USA, Sales)
130 57
+1 800 430 3376(USA, Customer Service)
19 16
+1 877 946 9843(USA, Major Appliances)
4 0
+1 866 875 5488(USA, Consumer Account)
1 1
+1 770 384 5038(United States)
9 5

Home Depot Complaints & Reviews

Home Depot / Cabinets/ Horrible Customer Service

Chad4344 on Aug 20, 2018

The Home Depot in Crestwood (Birmingham), AL at 7001 Crestwood Blvd #1300, Birmingham, AL 35210 is a complete joke. We flip houses and spend $100, 000's per year on products and materials at either Home Depot or Lowes. This was my first time buying from this location and rest assured, it...

Home Depot / hampton bay outside furniture

Neil Catapano on Aug 19, 2018

I purchased a Hampton Bay outside furniture about 4 weeks ago. One of the rocking chairs stained my pavers on my outside deck. I already sent pictures to Hampton Bay, but got no response. I just purchased this house and had my outside pavers pressured cleaned. And this rocking chair made...

The Home Depot / service from store manager

BenjiC on Aug 18, 2018

Was at store #357 in Baton Rouge La to purchase a generator. Had to get assistance from associate in lawn and garden to help. Which that took 30 minutes. Once associate arrived to help she went and found the generator on the shelf but needed a forklift to get it down. She couldn't get...

Home Depot / ge washer

Harvie Phillips on Aug 16, 2018

I purchased a GE washer in 2015. I bought a 5 year extended warranty on this washer. I scheduled an appointment to have it serviced. The young man came out and could not read the model number and said he was not allowed to service the machine. He said if he called about would void...

Home Depot / paint

Shopping5 on Aug 15, 2018

I bought 2 gallons of pain in the same exact color. My painter worked long hours to paint the living room and I paid him $300. I waited till next day for paint to dry and to my shock the wall had 2 different shades of grey. I checked the cans and it had the exact same color name yet looked...

Home Depot / paint department

cheryl mintz on Aug 15, 2018

I arrived at my local Home Depot approximately at 9 am this morning, August 15th. I had with me a gallon of cement floor paint that I had purchased from this Home Depot about a month ago and had not used yet because I am in a boot from a fall. I was there to get another gallon of matching...

Home Depot / store appearance.

Roy Gene on Aug 14, 2018

I have for many years enjoyed my Home Depot in Pontiac MI due to great employees and quick service. I don't know what has happened to all the employees but this store is struggling big time. I am a contractor who is in the stores with my crew some times more then once daily. The store...

Home Depot / rebates

ZeusC on Aug 11, 2018

Two issues. First one. Shopping in Home Depot. Saw Husky shelving. Made comment I can get 11% rebate from Menards. Store rep says they match Menards rebates. So I order online and pick up at HD. I find out later that you need to order in store for rebate. Sales person never mentioned thi...

Home Depot / my windows are leaking

AndieyB on Aug 11, 2018

My name is Andrea Bonds and I bought 6 windows for 3600. from home depot a few years ago. They were improperly installed and rain has been coming in. First one window leaked. I called a carpenter to fix. he told me call home depot as they did a poor job on bending the metal around the...

Home Depot / washer and dryer

Allan Soldouz on Aug 10, 2018

PRODUCT: WASHER AND DRYER (STAKABLE) ORDER : 128146350 DATED: JULY 17-2018 MSN & HD PO: ELUX MS: 0086501536 I have purchased the washer and dryer including DELIVERY, HAULING OUT OLD UNITS, INSTALLATION OF NEW UNTS AND 4 YEARS INSURANCE. but Since July 17-2018, Home depot has failed to deliver...

The Home Depot / delivery, installation, follow-up

Nicole Toledano on Aug 9, 2018

Never order an appliance from HOME DEPOT. I ordered a dishwasher over a month ago. Received it 3 days after order. Had their installer put it in - 1 1/2 weeks after delivery as this was the only time he could come. Machine was defective and not working - but there was nothing the installer...

Home Depot / lg refrigerator

Danann01 on Aug 9, 2018

Purchased a new LG refrigerator for approx $2200, which was delivered on 7/28/18. Since delivery the ice dispenser has not worked. LG sent someone from Sears out, who could not fix the problem. Now Home Depot is giving me the run around and each person at HD that I spoke with has done a...

Home Depot / fridge received

Michel Zerey on Aug 8, 2018

Hello, my name is Michel Zerey phone 647 286-6196 We ordered and received an LG fridge, for our condo in Hallandale Florida, from the Hollywood Home Depot. It was received in The fridge came with a bump on the side which was hidden under a masking tape. I did not notice the bump but my...

Home Depot / home depot protection plan

pmdwyer on Aug 6, 2018

Bought a 3 year protection plan for refrigerator. Protection plan marked as Internet # 207045202 and Store SKU# 1001811992. Called and was refused repair to this Refrigerator by Sarah(Supervisor). The temperature controller for the freezer is broke. I paid $55 for this 3 year protection...

Home Depot / home depot 11% menards rebate match

Rob Huffman on Aug 6, 2018

In May 2018 I purchased a garage door from Home Depot. I was given a 11% rebate form by the sales clerk and was told I could get a rebate if I completed the form with a copy of the receipt. I applied online at Home Depot's rebate website in May 2018 and found out the rebate was later...

Home Depot / ge washing machine model gtw680bsws

doug ch on Aug 2, 2018

Paid over $500 for a GE washer. Unit will not wash or rinse clothes. Clothes don't move, they just form a wet wad with no agitation. Clothes come out soapy. This is a bad design from start to finish. Must wash clothes twice because there is no "Rinse" cycle available to get the soap out...

Home Depot / online order

Mike B 4 on Aug 1, 2018

Dear Home Depot I realize things can not always be solved instantaneous and that sending the package to an address I have not lived in since 2012 was a honest mistake. Thank you for cancelling this order. All in all you had the best product and price but unfortunately after nearly 3 hours of...

Home Depot / pressure washer - tool rental

janice darling on Aug 1, 2018

CONTRACT #: 336838 from the Midtown home depot in Atlanta GA I rented a pressure washer for 24 hours. 1) after paying, I was told that I would not be getting the detergent hoses because that was the policy. Instead the associate recommended that I purchase an industrial sprayer and just spray...

Home Depot / customer service

Reem Zaghdoudi on Jul 31, 2018

Horrible customer service !! I spend 45 minutes back and forth to the shades window isle and customer service desk. Asking for someone can help me there. They have been calling for someone no body show up. Four times asking politely to help me. Obviously nobody wants to do his job. Imagine...

Home Depot / the home depot, home services exteriors

wlnverg on Jul 31, 2018

The Home Depot, Home Services Exteriors 1500 CATON CENTER DRIVE SUITE N, HALETHORPE, MD, USA 21227 1-855-726-4612 Business Job Reference: Roofing Job # 10742229 Business Points Of Contact: 1. SALES CONSULTANT BRICE K DUVALL (540) 974-9665 2. INSTALLATION MANAGER Arlin Messersmith (301...