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Customer Service

+1 866 449 4514 (Customer Service (24/7)
+1 800 518 6142 (Payments)
+1 800 556 5678 (Lost / Stolen Card)
+1 866 665 7967 (Continental Credit Protection)
121 Continental Drive, Suite 108
Newark, Delaware
United States - 19713
Inquiries and Security Deposits
P.O. Box 8099, Newark, DE 19714-8099

P.O. Box 31292, Tampa, FL 33631-3292

Complaints & Reviews

Bogus Account In Collections

I just looked at a credit report for myself and I find an account from Continental Finance in collections. Now that would be acceptable IF I have ever had a account/credit card with them but I never have. I did not even know who this company was until I looked at my credit report and then used Google to find them on the net.

Says the Account was opened on 3/15/2013 and closed on 11/26/2013. However it does say payments were made on the account. I have a suspicion I might know what is going on. Either way, I never signed up for no credit card.

bill collector

My husband keep getting calls from Continental Fiance they say I owe 1000 I got the card back in 2010 I dont remember also she said I put his number as a contact person not true at all any credit card u will put your own phone number then said they going to take our taxes idk what's going on. They said they have send me letters in the mail first of all if you sending me letters in the mail with my name on it then why you have not contacted me about the credit card..Really fustrated cause my husband is thinking I put a card in his name

a debt i'm not even aware of

So I have "legal services" from California calling me about this unknown bill that was charged off in 2006. They said they're going to sue me for this debt in which I never had credit. These legal services said for me to get access to a printer before the end of tonight and print out whatever it is they were going to send me and told me what I had to pay today and thereafter to resolve this debt. The legal services that are handling this are extremely unprofessional if that's even what they are. They said they're going to garnish mine an my husband's wages, so on and so forth.

fraudulent charges to credit card

Continental Finance Company tried charging $500.00 to my credit card with the hope of my credit card company...

credit card

I closed my card about 13 months ago due to extremely high yearly fee. Since then I have been focused on paying the balance off at 30% interest. They have been charging me a $5 monthly maintenance fee ever since I closed the card. I asked that they remove the $5 monthly fee because card is not active and they refused. I want the $5 monthly fee removed foe the past 13 months.

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To rebuild my credit I allied for a MartiX Discover card finance by Continential Finance. I understood the set up fees and annual fee and paid them. They gave me a credit limit of $350.00, paltry, but understood. I keep the account at least $100.00 below the credit limit and paid $62.50 by-weekly keeping the account more than current. At the end of a 12 month period, they increased my credit limit to $400.00, then turned right around and charged the $75.00 annual fee, (was prepared for that), and a $12.00 monthly maintnance fee, (WHOA, had not seen that fee the 1st 12 months)). In short, they wanted to charge me $219.00 annually for an account with a $400.00 limit. That is twice what I paid to open the account! So by keeping my account current, and being responsible with my card, I was to be penalized an additional $144.00 a year! (BS) I called them, requested some of these fees be waived. Got it reduced to a $65.00 AF, and $10.00 MMF, (BS) I closed my account, and my pre-scheduled bi-weekly payment will have this BS account paid off by 11/01. If you are looking to rebuild, use Capital One. I have 3 of their cards and will use them to continue to rebuild. No annual fee after the 1st year, no "monthly maintenance costs", and higher credit limits. This card was a true rip off .

  • Re
    rebekah Aug 07, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I received a statement in the mail about owing this company $250.00 DOLLARS and didn't even order a card. I don't have any credit cards and don't want any for that matter my question how can you owe something for something you didn't receive much less order. Please beware of this company.

    0 Votes
  • Th
    The Truth Sep 15, 2008

    Credit cards are not sent to people without asking for them. Either you, or someone with your information applied. Stop lying.

    0 Votes
  • Sn
    s.newsome Jun 03, 2009

    I never applied for a credit card, and believe that someone has used my information to get a line of credit. I told them that I would like to dispute it, and they demanded that I pay. Instead of trying to help resolve the matter, they just told what I was gonna do and that was that. I would lust like to receive some sort of assistance to resolve this matter.

    0 Votes
  • Ps
    Pston908 Aug 17, 2010

    This company is threatening to take me to court to collect money owed.I would like to know if this is legal or is this a way to make you pay the money.

    0 Votes
  • Cw
    Cwat Mar 21, 2012

    I recieved a call from Continental Finance at my work to get me to make a payment of a credit card they said was mine.. I dispute it and they told me to go to the police and get a police report and fax it in.. My sitiuation is a little different I found out who opened that account using my info.. Cops arrested him, I faxed the police report to Continental and told them to get back to me when they figured something out.. I never got a call back from them except only every other day to pay the credit card off.. I told them repeatedly that is was under fraud investigation why are you calling me?? Their response was "Oh!! I dont see it in the notes.. Did you send a police report?" Well that went on for 6 MONTHS!! I finally spoke with a "supervisor" and he tells me that the police report I sent in was incomplete and had to go back to the police department and get it fixed.. I call the officer and he assures me that, that police report is not incomplete.. So, I called Continental and told them what the officer said and they said they"ll make a note of it and review the account again.. I didnt hear from them again until 2 months later when a collection agency called me and said this account needs to be resolved.. I explained to him what was going on and I wanted to know why he had it.. He seemed confused as all hell why they would do that.. He sent the case back to them and Continental gave it to a different agency.. Its been 4 years its on my credit report still.. I get harrassed only once in a blue moon now.. I believe the guy is still in jail.. And Im still in proverty because our goverment wont lift a fingure to help you unless ur someone important or make enough money for them to benefit you.. A lawyer told me I was better off paying it myself or paying to go to court to try and take care of it myself.. Because!! He says no one steps in to prosecute unless $40, 000 or more has been stolen, used however you wanna put it.. Thats pretty sad.. Makes me wonder what the hell are we really fighting for.. I thought it was land of the home the free and the brave? Not the home of the wicked the twisted and the rich!!!

    0 Votes

fraudulent company

My ex-girlfriend was able to open up an account in my name with a 300.00 credit limit. After receiving the...


That phone number is for process servers out of California who claim that I owe this stupid credit card over $1600. If I did have this card, which I cannot recall that I ever did for sure, my limit would not have been that amount due to my poor credit. This "finance" company that the bill has been referred to is also threatening to serve me with papers to sue me! I have no idea what is going on. ###. They don't even talk to me like I'm human.

  • Yd
    YDH Sep 18, 2011

    If they haven't served you with the papers yet, write a letter asking them to validate the debt. It will buy you some time at the very least if you can get it to them in time. Look up "Debt Validation" in google

    0 Votes
  • Ca
    carolsweet Sep 19, 2011

    well i got the same call, my friends told me it might be a scam. Now Im being garnished and on top of that, I already had a garnishment. My call was about some HSBC card I didnt even remember I really remember it !!! sux

    0 Votes

recent credit report

I applied and received a credit card through Continental Finance earlier this year, and since I was starting...

fraudulent practices

This financial institution has fraudulent, unfair practices. I was one day late on making my monthly payment...

settlement and no luck with csc

After falling behind in my payments and after closing my account back in March I have been getting charged...

the password question was changed... I do not have a father and he died and he did not have a middle name


has me in tears

Got this card to rebuild my credit after a bankruptcy. Have had it for at least a year. How sad that thi...

Resolved a terrible company!!

Where do I start? First of all, by the time you receive the card in the mail they have already tacked on...

Resolved theft, fraud, scam, dishonest

I am a single mom with 3 kids who is owed $ by a dead beat father over 100K. My credit was ruined by him as all bills & credit cards were in my name. I received an offer in the mail for a small secured credit card that insisted it would help me establish better credit & they would report to all 3 bureaus. I'm very skeptical over things like this so I called 1st to make sure it was a legit company & it was after doing extensive research with the BBB. They convinced me my credit rating would increase after 3 consecutive payments. I understood the 50.00 processing fee so I agreed to pay it. I needed to start somewhere to repair my credit. After paying the 50.00 that I didn't even really have to spend I received a bill in the mail that i found a bit odd. I hadn't even used the card yet & had given them $50.00. I had a bill saying I owed $247.00 yet I had not even used my card yet. I called & they told me which they failed to tell me from the beginning that since it was secured this would have to be paid in order for me to have a $350.00 limit. After reviewing the bill I also noticed all kinds of $35.00 late fee charges, $19.00 monthly charge and serveral other taxes & fee charges. A week later I ended up in the hospital having 3 major surgeries. I missed 7 weeks of work & had medical documents stating this that I faxed them to show why I couldn't make a payment. (I had already said with the monthly fees I wanted to cancel my card but they said I couldn't do that until my balance was paid off!) Not to mention I'm on the do NOT call list & they call my house starting at 7:30 am and don't quit until 9pm daily. After i returned to work & recieved a small check i sent in a $95.00 payment. (It was all I could afford) Last week I received a bill in the mail & it now shows that my balance is over $900.00, I paid 50.00, spent only $13.00 & it's over $900.00! I paid $50.00 to get a credit card, I made one charge of $13.00 for my daughters school pictures and now my credit is way worse & I'm over $900.00 in debt with this company. Isn't this usery? How is this legal? I have saved & recorded messages & voice clips from them threatening me saying they are going to garnish my hard earned wages & I can barely even afford to feed my children on my fixed income. When I try and work something out with them which I don't even feel like I should have to they disrespect & degrade me. They are inconsiderate & are extremely rude & hurtful. This company has seriously ruined everything for me. I was in way better shape before they came along and now it looks like i'm going to be involved in a law suit as they keep threatening me with one. If anyone has dealt with anything similiar please post a message. They need to be put out of business. It's unfair, dishonest & pathetic they'd take advantage of innocent people who are truly trying to repair their credit. Someone please help me. I'm begging anyone to speak up and tell their experience. There has to be a way that we can put them away and not be taken advantage of. Thank you to anyone who will respond to me or help. I truly appreciate the good & honest people in this world.

Resolved returned payments

Like others, I've made an online payment ($40.00) and had it returned without any record of it ever...

Resolved fraud

I have been a cardholder since 2006. I have always paid at least the minimum due and my payments have alway...

Resolved high fees

I received an offer to apply for this card. Once I received it, I was told that there was a 150.00 processing...

Resolved unauthorized charges

A few months ago I applied for this credit card in hopes of rebuilding my credit. Although I knew about the...

Resolved no card ever received and I got a bill before it was activated

This is truly some b.s., I applied for a MC with Continental Finance in the beginning of December 08 and still have not received a da** card, however...guess what I did receive, a DA** BILL. I've tried to call all contact numbers but have not been able to get through to anyone. To top it all off the credit limit is $300 and like $250 in upfront fees...this truly got to be a joke. I will never deal with these people ever again and wait until I get done with this company, they are going to wish they never played games with me or anyone else for that matter.