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Continental Finance
reviews & complaints

Continental Finance
reviews & complaints

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56 complaints
19 resolved 37 unresolved
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W
12:04 pm

Continental Finance - Fees charged incorrect

I recently received a surge credit card in January 2022. I went online to make payments was being charged $35 for making a payment online so I went to my bank and set up a payment automaticaly again charged $35 disputed the charge to my bank and now the Continential wants the entire amount paid which is $600. I have no problem ending the relationship, but why did your representative give me a fictious acct number to make the payment to and why did they demand it to be paid by Western Union. This whole operation you are running seems very corrupt how have you been able to not be in trouble by the Federal trade Commission by your practices.

Please tell me how I can pay off my card and cancel my card from any additional services. Your representatives need to learn how to speak English I can not decifer the broken English all of your reps seem to be challenged with. Hire supervisors at the very least that can speak English so they can be understod.

Desired outcome: Would like to pay entire amount off give me someone that is related to the finance company and has the authority to close the acct. I want my acct closed and all membership fees refunded since your company has shown DTP style practices.

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S
9:52 am
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Continental Finance - Credit card payments

I have a surge card and I had to set up an app for my "fit" m/c. Paid $89.00 to begin on 7/16-received card. Made a payment to FIT (first time card) $50 7/17 towards annual fee of $99, it was debited from my bank acct. Then paid $49.00 on on $7/23 towards annual fee & rcvd a transaction number 246539517174. (this should be $0.00 balance). Then charged...

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M
2:16 pm

Continental Finance - customer service

Theyve dont nothing fraudulent, however, if you call them and they out you on hold for 45 minutes and then disconnect you, and you call back to ask why, they will hang up on you again. Nothing like it, I have ever experienced before, three years as a customer, not so much as one late payment, and im closing the account, because they would rather hang up on you then explain their horrible service when you need assistance.

Unreal.

See ya.

Desired outcome: none, want everyone to mknow how shitty they trewat paying customers

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D
9:23 pm

Continental Finance - Bogus Account In Collections

I just looked at a credit report for myself and I find an account from Continental Finance in collections. Now that would be acceptable IF I have ever had a account/credit card with them but I never have. I did not even know who this company was until I looked at my credit report and then used Google to find them on the net.

Says the Account was opened on 3/15/2013 and closed on 11/26/2013. However it does say payments were made on the account. I have a suspicion I might know what is going on. Either way, I never signed up for no credit card.

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W
5:55 pm

Continental Finance - bill collector

My husband keep getting calls from Continental Fiance they say I owe 1000 I got the card back in 2010 I dont remember also she said I put his number as a contact person not true at all any credit card u will put your own phone number then said they going to take our taxes idk what's going on. They said they have send me letters in the mail first of all if you sending me letters in the mail with my name on it then why you have not contacted me about the credit card..Really fustrated cause my husband is thinking I put a card in his name

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C
5:12 pm
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Continental Finance - a debt i'm not even aware of

So I have "legal services" from California calling me about this unknown bill that was charged off in 2006. They said they're going to sue me for this debt in which I never had credit. These legal services said for me to get access to a printer before the end of tonight and print out whatever it is they were going to send me and told me what I had to pay...

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E
3:50 pm
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Continental Finance - fraudulent charges to credit card

Continental Finance Company tried charging $500.00 to my credit card with the hope of my credit card company accepting this charge. No luck for this company who tried to issue fraudulent charges to my credit card. Please stop these crooks from victimizing individuals and stealing personal information. This business is located in Delaware and I am sure that...

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M
4:29 pm
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Continental Finance - credit card

I closed my card about 13 months ago due to extremely high yearly fee. Since then I have been focused on paying the balance off at 30% interest. They have been charging me a $5 monthly maintenance fee ever since I closed the card. I asked that they remove the $5 monthly fee because card is not active and they refused. I want the $5 monthly fee removed foe the past 13 months.

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Continental Finance - fees

To rebuild my credit I allied for a MartiX Discover card finance by Continential Finance. I understood the set up fees and annual fee and paid them. They gave me a credit limit of $350.00, paltry, but understood. I keep the account at least $100.00 below the credit limit and paid $62.50 by-weekly keeping the account more than current. At the end of a 12...

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Continental Finance - fraudulent company

My ex-girlfriend was able to open up an account in my name with a 300.00 credit limit. After receiving the card, the 300.00 credit limit was reduced to approximately 80.00 due to fees associated to the card. Payments to this card had a 7-12 day holding, which in turn only realistically gave me 1/2 a month to use the card. At one point they denied receiving...

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L
1:09 pm
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Continental Finance - harassment

That phone number is for process servers out of California who claim that I owe this stupid credit card over $1600. If I did have this card, which I cannot recall that I ever did for sure, my limit would not have been that amount due to my poor credit. This "finance" company that the bill has been referred to is also threatening to serve me with papers to...

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M
2:37 pm
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Continental Finance - recent credit report

I applied and received a credit card through Continental Finance earlier this year, and since I was starting school, I decided to pay my student fees with the card. Since the fees were only $48.00, and I remember this because when I initially recieved the card, I was told by a customer service representative that my limit for my first purchase was of $50.00...

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R
3:50 am
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Continental Finance - fraudulent practices

This financial institution has fraudulent, unfair practices. I was one day late on making my monthly payment when a phone call was received by a representative of The First Bank of Delaware Continental Finance. They informed me that I was "seriously past due." i stated, it was only one day late and that I would go online to pay the bill. They informed me...

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J
12:29 am
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Continental Finance - settlement and no luck with csc

After falling behind in my payments and after closing my account back in March I have been getting charged late fees and when I stated numerous times to there customer service reps they informed me that they could not offer me a pay off amount and that I need to continue making my payments as normal. They only thing that matters to me right now is getting...

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Continental Finance - the password question was changed... I do not have a father and he died and he did not have a middle name

I ONLY REQUESTED AN INCREASE IN THE LINE OF CREDIT...AND I KEEP PAYING OVER THE AMOUNT REQUESTED IN FULL...FOR MORE THAN A COUPLE OF YEARS...AND I AM AN EDUCATED WOMAN...AND I WILL BE NEEDING ANOTHER MASTERCARD...WITH A LINE OF CREDIT OF 5, 000.00USD...please...i am researching my fica score and my credit report after being a working medical...

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S
8:41 pm
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Continental Finance - has me in tears

Got this card to rebuild my credit after a bankruptcy. Have had it for at least a year. How sad that this means I can be constantly harrassed by email and phone, regardless of IF I HAVE PAID ON TIME. Payment due in a week? Here's an email. Already paid 2 days ago? Their absolutely RUDE representatives will yell and and tell you you are late. I live on the...

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R
11:49 am
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Continental Finance - a terrible company!!

Where do I start? First of all, by the time you receive the card in the mail they have already tacked on almost $225 worth of senseless fees. Then when you make your monthly payment only 50% goes towards the principal balance because they have more monthly senseless fees and this is what really pissed me off- when you pay your bill they hold your payment...

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L
9:17 pm
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Continental Finance - theft, fraud, scam, dishonest

I am a single mom with 3 kids who is owed $ by a dead beat father over 100K. My credit was ruined by him as all bills & credit cards were in my name. I received an offer in the mail for a small secured credit card that insisted it would help me establish better credit & they would report to all 3 bureaus. I'm very skeptical over things like this so I called...

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N
9:21 am
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The complaint has been investigated and resolved to the customer’s satisfaction.
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Continental Finance - returned payments

Like others, I've made an online payment ($40.00) and had it returned without any record of it ever being submitted to the bank - I was also charged the $35 returned payment fee. After lengthy conversations with the Continental Finance customer service and the EZ Card Info technical support (who is the third-party hired to process online payments), nobody...

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O
9:50 am
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Continental Finance - fraud

I have been a cardholder since 2006. I have always paid at least the minimum due and my payments have always been early. Imagine my surprise when receiving my Feb. 2009 statement and seeing that not only was I overlimit, but that many other charges were applied to my account. I had a "late fee", "overlimit fee", and a "cli" fee which was explained as a...

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Continental Finance contacts

Phone numbers

+1 866 449 4514 +1 800 518 6142 More phone numbers
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Most discussed complaints

scam!!!
1 (opinions to this review)
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