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MyPrepaidCenter.com Customer Service Phone, Email, Contacts

MyPrepaidCenter.com
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MyPrepaidCenter.com Complaints 536

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S
6:23 pm EST

MyPrepaidCenter.com Cannot access refunded money

I purchased an item using MyPrepaidCard. I then returned the item and a credit was issued to the card, but the credit date was after the expiration date. Now I can't use the balance of $14.30 and MyPrepaidCard is now applying a $3.95 fee every month. I tried to call and it is making me enter the card number before I can speak to a person, but when I enter the card number, it tells me it is not valid.

This company is a scam!

Claimed loss: $14.30

Desired outcome: Give me back my $14.30

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Blackhawk Network Holdings
Dec 04, 2023 9:20 pm EST

Hi S Combs,

Thank you for contacting Myprepaidcenter.com regarding your recent order, we apologize if your experience was not 100% positive, and thank you for taking the time to contact us. We appreciate your comments and suggestions, as we always look to improve the Gift-Card experience. Could you please provide us with your email?

For immediate assistance, you can also contact us at [protected].

Regards,

Elena Q

Myprepaidcenter.com

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7:21 pm EST
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MyPrepaidCenter.com Myprepaidcardcenter.com

11/27/2023•

•card good thru 12/23

•I have $25 card of this company, a visa card

•recording says I’m registered and have $25 on card available

•will not let me sign in though I know information is correct

•I get dead response no matter what I do

•call them, no live support

•as it stands, they will keep the $25 and I will not see it

Desired outcome: Give me my $25…interested in class action lawsuit as they must make millions at customers’ expense

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Blackhawk Network Holdings
Nov 30, 2023 9:52 pm EST

Hi Deborah,

Thank you for contacting Myprepaidcenter.com regarding your recent order, we apologize if your experience was not 100% positive, and thank you for taking the time to contact us. We appreciate your comments and suggestions, as we always look to improve the Gift-Card experience. We have contacted you via DM to learn more about your experience. For immediate assistance, you can also contact us at [protected].

Regards,

Elena Q

Myprepaidcenter.com

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4:29 pm EST
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

My plastic cards from MyPrepaidCenter got lost in the post. It took 4 months to receive replacements due to difficulty getting any customer service resulting in the cards expiring before the credit was used. I received Delta credit for giving up my seat on an oversold flight to Mexico on christmas eve. I spent a good portion of the credit purchasing a new...

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10:26 pm EST
Verified customer The reviewer confirmed their account using Facebook. Learn more

MyPrepaidCenter.com Virtual Credit Card for Rebate

This company is a total scam. I received a rebate from a class action settlement for $11.63. However, they make it IMPOSSIBLE to verify the card number or contact anyone at their company. I created a login and password for their website, called several of their phone numbers, verified every code they sent me, and they can’t find my information and won’t allow me to talk to a physical person or get past any of their prompts on the phone numbers they give out.

Claimed loss: $11.63 and hours of my time

Desired outcome: Getting my $11.63

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Blackhawk Network Holdings
Nov 30, 2023 9:51 pm EST

Hi Kara,

Thank you for contacting Myprepaidcenter.com regarding your recent order, we apologize if your experience was not 100% positive, and thank you for taking the time to contact us. We appreciate your comments and suggestions, as we always look to improve the Gift-Card experience. We have contacted you via DM to learn more about your experience. For immediate assistance, you can also contact us at [protected].

Regards,

Elena Q

Myprepaidcenter.com

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4:36 pm EST
Verified customer The reviewer confirmed their account using Google. Learn more

MyPrepaidCenter.com My Prepaid Center

I was given 3 virtual cards from my husband and I followed the instructions to redeem all 3 codes and create an account and add all 3 cards successfully to my profile and my apple wallet. I was only able to use 1 card for 2 purchases. Once the account logged out and I tried logging back in I received an error message: “ there was error signing in. Please try again later.” I reset my password and nothing. I tried using it from my apple wallet at a store and it declined! So this company locked my profile and locked the 3 virtual cards! Unbelievable! And I called their number and all it has is options no live person to speak to. No email to contact for resolution!

Claimed loss: $253

Desired outcome: Unlock my account, mail the cards and allow me to use my money!

Read full review of MyPrepaidCenter.com and 1 comment
Update by Natalie Araiza
Nov 26, 2023 12:13 pm EST

Sent me a DM? Where because you have not email me as my profile has that information. That other phone number you sent me doesn’t get me to talk to an agent either and my card number IS correct! These practices are illegal and I’m taking it to the better business bureau if not resolved!

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Blackhawk Network Holdings
Nov 25, 2023 11:15 pm EST

Hi Natalle,

Thank you for contacting Myprepaidcenter.com regarding your recent order, we apologize if your experience was not 100% positive, and thank you for taking the time to contact us. We appreciate your comments and suggestions, as we always look to improve the Gift-Card experience. We have contacted you via DM to learn more about your experience. For immediate assistance, you can also contact us at [protected].

Regards,

Elena Q

Myprepaidcenter.com

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7:55 pm EST
Verified customer The reviewer confirmed their account using Google. Learn more

MyPrepaidCenter.com Unable to redeem card balance

I received two $ 50$ gift cards from my company through email, and I activated both online at https://www.myprepaidcenter.com. I can see two cards in the account, but when I try to use them for online payments, they are not working.

I tried to redeem them on Amazon, but the redemption code I received in the email is not working, nor are the card details working since the amount was charged to my regular card despite having the gift card number entered.

Am I doing it correctly? I followed all the steps they mentioned on the website.

Can someone help me with this, or is the company (MyPrepaidCenter) responsible for providing faulty card details and redemption codes?

Claimed loss: $100

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Blackhawk Network Holdings
Nov 23, 2023 11:28 am EST

Hello Shubham, thank you for contacting Myprepaidcenter.com. We apologize if your experience was not 100% positive. Can you please provide us with your contact email address to assist you further?

You can also contact us at +[protected].

Regards,

Bryan D.

Myprepaidcenter.com

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4:23 am EST
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MyPrepaidCenter.com My prepaid mastercard usa is not working

Yesterday I paid Prepaid Mastercard USA in the amount of $500. I quickly received the code from Bitrefill. By going to the website https://myprepaidcenter.com/ I activated the code and received a letter from My Prepaid Center confirming that the code was activated successfully. By clicking on the link from the letter from My Prepaid Center, I see the details of my Prepaid Mastercard USA, I see that the card balance is $500. When I try to pay for an order at a store (eg Home Depot) the payment fails. This is not the first time I have used such cards (including at Home Depot) and so far there have been no problems. I accurately enter all the data and receive a refusal when completing the transaction. I tried to resolve this issue with My Prepaid Center, but I did not receive a response from them. Please help me solve my problem!

Claimed loss: 500$

Desired outcome: I need a WORKING prepaid card for $500

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Nemanja Simic
US
Dec 11, 2023 2:26 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I have the same issue. Card with the balance of $500 is not working.

My contact is snemanja.simic@gmail.com Please contact me.

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Blackhawk Network Holdings
Nov 23, 2023 11:28 am EST

Hello D_Serdyuk, thank you for contacting Myprepaidcenter.com. We apologize if your experience was not 100% positive. Can you please provide us with your contact email address to assist you further?

You can also contact us at +[protected].

Regards,

Bryan D.

Myprepaidcenter.com

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Author of the review
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D_Serdyuk
Wilmington, US
Nov 23, 2023 11:43 am EST
Verified customer This complaint was posted by a verified customer. Learn more

My contact address is dany.serdyuk@gmail.com. Please contact me.

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4:09 am EST
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Featured review
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I was given $2000 in Delta Gift Cards for volunteering to forgo my seat on a flight which was overbooked and over weight. Myself and 13 other people who were traveling on DL 200 ATL to JHB on Thur 9 Nov were offered $2000 in Visa cards that, according to the Delta team at the gate, could be used anywhere, even in our home country of South Africa, and that...

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7:51 am EST
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MyPrepaidCenter.com prepaid Master Card

I won a prepaid master card for this company.

I have had major issues firstly activating it. When I finally activated it and it showed me the card there are no numbers on the card to use just ****

When I try to add it to the digital wallet it says it has errors retrieving my card details. Is this all a scam?

Also when I try to sign in to the account I created it tells me there was an error signing in.

Date: 14th November 2023

Desired outcome: To access the funds on my card of US$120.00

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Blackhawk Network Holdings
Nov 20, 2023 5:32 pm EST

Hello there, thank you for contacting Myprepaidcenter.com. We apologize if your experience was not 100% positive. Can you please provide us with your contact email address to assist you further?

You can also contact us at +[protected].

Regards,

Bryan D.

Myprepaidcenter.com

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Author of the review
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K Still
St. George, BB
Nov 20, 2023 8:25 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Hi I’ve sent a DM with my email.

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Q
1:15 am EST

MyPrepaidCenter.com expired credit card never used

i have 2 prepaid credit card complaints. the first card used was never finished and expired.. when i tried to finish using the balance it was declined stating i had no funds due to expiration date, the second card was never activated thus never used.. when trying to activate it stated it was also expired and no funds exist.. when contacting the phone number on the back was told that there was nothing they can due there where no funds in that account ... please explain that to me when issued it supposedly had fund and since i didn't use it it vanished..

Claimed loss: total amount on 2 cards approx $85.00

Desired outcome: credit for $85.00

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Blackhawk Network Holdings
Nov 13, 2023 10:07 pm EST

Hi quikinen,

Thank you for contacting myprepaidcenter.com regarding your recent order, we apologize if your experience was not 100% positive, and thank you for taking the time to contact us. We appreciate your comments and suggestions, as we always look to improve the gift card experience. We have contacted you via DM to learn more about your experience. F

Regards,

Elena Q

Myprepaidcenter.com

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12:38 pm EST
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MyPrepaidCenter.com Prepaid Cards

Hi, I issued a 250$ card on November 8, first of all, the card numbers were not showing, so I changed the browser and it was showing. The card is working literally nowhere, is it blocked from the bank for some reason. For information, I have tried the service a few days back with another card and it worked, so there is no issue about the websites etc, the issue from the card that is blocked.

I've tried calling the support but no answer, tried around 10 times since the incident, no answer.

Claimed loss: 250$

Desired outcome: I want them to issue a new card with the same amount that is actually working

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Blackhawk Network Holdings
Nov 13, 2023 10:06 pm EST

Hi Alta,

Thank you for contacting myprepaidcenter.com regarding your recent order, we apologize if your experience was not 100% positive, and thank you for taking the time to contact us. We appreciate your comments and suggestions, as we always look to improve the gift card experience. We have contacted you via DM to learn more about your experience.

Regards,

Elena Q

Myprepaidcenter.com

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Author of the review
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Alta Ben
US
Nov 16, 2023 12:49 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Hi,

I can't send you a DM for some reason, the website gets blocked. My email is the following : Hi,

alfagi0@proton.me

Please reach out to me there.

Thank you

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3:47 pm EST
Verified customer The reviewer confirmed their account using Google. Learn more

MyPrepaidCenter.com Not able to speak to any support personal, in regards to the prepaid card

I have received a Prepaid Gift Card from my Company, and this is a Master card. I have activated the card, the balance on the card does show 100$ when I go to MyPrepaidCenter.com. I have tried using this card at the Merchant they have listed, but the card get decline every time. I am swapping the card as a Credit card and I don't have any Pin configured on this card.

Tried calling the support number and it has no way to speak to any one as the support number is a bot and does not provide any option to speak to any one in person.

This card is expiring on Jan/1st, I have tried calling the support number couple of times.

Is this a Legit Compony or a Fraud?

Can you please provide a support number where I can speak to some one?

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Blackhawk Network Holdings
Nov 13, 2023 9:53 pm EST

Hi Agnelo,

Thank you for contacting myprepaidcenter.com regarding your recent order, we apologize if your experience was not 100% positive, and thank you for taking the time to contact us. We appreciate your comments and suggestions, as we always look to improve the gift card experience. We have contacted you via DM to learn more about your experience. F

Regards,

Elena Q

Myprepaidcenter.com

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Alta Ben
US
Nov 14, 2023 12:54 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Hi can't send you a DM for some reason. Here is my email : alfagi0@proton.me

Thank you.

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10:14 pm EDT
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MyPrepaidCenter.com Expired card

I already got a new card issued to me. My problem is with a refund that went to the expired card. I talked to a person earlier and he told me to talk to the company that gave me the refund and they told me that the refund was already processed on their end so I had to talk to the card company. I've been trying to get this figured out the last few hours

Desired outcome: To get the $9.63 that was refunded to the expired card transferred to the new card.

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Blackhawk Network Holdings
Oct 27, 2023 10:33 pm EDT

Hi Olliver,

Thank you for contacting myprepaidcenter.com regarding your recent order, we apologize if your experience was not 100% positive, and thank you for taking the time to contact us. We appreciate your comments and suggestions, as we always look to improve the gift card experience. We have contacted you via DM to learn more about your experience. F

Regards,

Elena Q

Myprepaidcenter.com

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Author of the review
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Oliver Hutchings
Terre Haute, US
Oct 30, 2023 4:16 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I cannot find a direct message

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5:11 pm EDT

MyPrepaidCenter.com Visa prepaid card

Hello

I received Visa Debit Prepaid Card with 250$ balance. I bought three things on Amazon.pl website and my card balance ramiained at +- 188$. Now I am unable to buy any things on Amazon.pl nor other websites. All my transactions are rejected. I have even tried to make shoping on US websites using US VPN server, and still, all my transactions are declined. Please, allow me to use my card, or exchange remaining balance to google pay code.

Desired outcome: Ability to pay by my card or exchange of remaining balance to google pay code.

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Blackhawk Network Holdings
Oct 26, 2023 6:31 pm EDT

Hello Tomasz92, thank you for contacting Myprepaidcenter.com. We apologize if your experience was not 100% positive. Can you please provide us with your contact email address to assist you further?

You can also contact us at [protected].

Regards,

Elena Q.

Myprepaidcenter.com

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12:09 pm EDT
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MyPrepaidCenter.com Prepaid card redemption doesn't work

Hello,

We received an award from Delta airlines for volunteering to give up our seats on an overbook flight. We selected prepaid visa cards as our reward and have been unsuccessful in our attempts to redeem them through https://www.myprepaidcenter.com. Something different is always broken on their website, and I am advised to try back later. For example the most recent problem is the pull down menu for selecting the country does not work. This is very frustating. I then go to https://www.myprepaidcenter.com/contactus and there are only phone #'s for Argentina, Costa Rica, Israel, and Mexico.

Desired outcome: I need to get our reward cards awarded.

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Blackhawk Network Holdings
Oct 23, 2023 6:57 pm EDT

Hello WJSmith, thank you for contacting Myprepaidcenter.com. We apologize if your experience was not 100% positive. Can you please provide us with your contact email address to assist you further?

You can also contact us at [protected].

Regards,

Bryan D.

Myprepaidcenter.com

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10:39 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more

MyPrepaidCenter.com Declined credit card

Purchased two cards on different times that I redeemed on myprepaidcenter.com, I'm able to see the balance and all but the cards are being rejected everywhere. I already called support and they told me that the cards where blocked for being used on spoofed sites and replaced the cards. New ones are in the same situation and I tried the retail stores from myprepaidcenter.com (so I think those aren't spoofed websites).This is stressing me out. Thank you.

Desired outcome: I just want to use the money on whatever to no lose it or a refund.

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Update by José Luis Escobar Gámez
Oct 21, 2023 5:04 pm EDT

Around a month ago I redeemed one 50 dollars card from them that ended up in the same situation but after receiving a replacement added it to Google Pay and it worked, this time tried to add them from the beginning and doesn't work, and silly me I tried two different cards, at least we're relatively small amounts (50 each) but I still consider this unprofessional and unrespectful.

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Blackhawk Network Holdings
Oct 21, 2023 8:41 pm EDT

Hello Jose, thank you for contacting Myprepaidcenter.com. We apologize if your experience was not 100% positive. Can you please provide us with your contact email address to assist you further?

You can also contact us at [protected].

Regards,

Elena Q.

Myprepaidcenter.com

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Author of the review
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José Luis Escobar Gámez
US
Oct 22, 2023 7:46 pm EDT
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I received an email from you telling me to reply with information but the email is a noreply one, please you provide an email for assistance (I'm not sharing my email on comments section)

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Author of the review
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José Luis Escobar Gámez
US
Oct 30, 2023 11:07 pm EDT
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I refuse to put my contact information in a public thread, I received donotreply emails from you so you have my email, please contact me.

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Soldaat
2610, US
Oct 21, 2023 4:39 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Can we take legal action against the company because it seems like they are engaging in deceptive practices? I've contacted them four times. The first time, I believed it was a card issue, so I asked them to issue a new one, thinking this would solve the problem. I've purchased many of their prepaid credit cards, and they've always worked fine in the past, so I was confident that the new card would work as well. However, after trying more than 50 different websites, including ones I had successfully used before, I realized that the issue wasn't limited to a few specific sites.

The second time I contacted them, they claimed it was a merchant problem and that some merchants in certain areas might not accept their cards due to restrictions. I accepted their explanation, but when I discovered that their prepaid credit cards were not working on any website, while cards from other companies were functioning as expected, I grew suspicious. My confidence in their explanation started to wane.

The third time I reached out, they assured me that the card was in perfect working condition, but the problem persisted. They advised me to keep buying and trying on websites, but after spending over six hours on this futile endeavor, my patience was wearing thin. I decided to contact them for the last time.

Each call took at least 30 minutes, and it felt like they were deliberately wasting my time. It's frustrating to deal with a company that doesn't seem to care about the issues you're facing. I believe there is a genuine problem with their prepaid credit cards, and their behavior has left me feeling scammed.

I am now certain that I should avoid doing business with this company as they have been disrespectful and unresponsive to my concerns.

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Blackhawk Network Holdings
Oct 23, 2023 7:06 pm EDT
Replying to comment of Soldaat

Hello Soldat, thank you for contacting Myprepaidcenter.com. We apologize if your experience was not 100% positive. Can you please provide us with your contact email address to assist you further?

You can also contact us at [protected].

Regards,

Bryan D.

Myprepaidcenter.com

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Soldaat
2610, US
Oct 24, 2023 4:07 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

mrdamon.kaza@gmail.com

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Blackhawk Network Holdings
Oct 24, 2023 5:53 pm EDT
Replying to comment of Soldaat

Hello Soldaat, thank you for contacting BlackhawkNetwork.com. We have contacted you through your email requesting further information please keep an eye on your email the the email might be routed to the Spam/Junk folder due to email filter settings.

You can also contact us at [protected].

Regards,

Bryan D.

https://t.co/npxkOTD5CA

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Soldaat
2610, US
Oct 21, 2023 4:32 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I had the same problem and I've called them 10 times already I hate my life, I cant buy anything or nothing with an 500 dollar credit card and they dont even want to refund it what the fck.

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10:32 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more

MyPrepaidCenter.com Customer support

MyPrepaidCard directs customers to a phone number that offers NO WAY to reach a human. Moreover, the one option that purports to do so - speak to someone in order to contest a charge - does NOT give one an opportunity speak to someone. It is MADDENNING!

We're given all sorts of options to "go to the web site" or go back to start. Why are they so averse to speaking to their customers and providing real customer service?

Desired outcome: Have someone there call me at [protected]

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Blackhawk Network Holdings
Oct 18, 2023 8:16 pm EDT

Hello Mr. James, thank you for contacting Myprepaidcenter.com. We apologize if your experience was not 100% positive. Can you please provide us with your contact email address to assist you further?

You can also contact us at [protected].

Regards,

Bryan D.

Myprepaidcenter.com

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5:23 pm EDT
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

October 13, 2023 we received a gift card of $25 for participating in our energy company's conservation program. We activated the card online per instructions and downloaded the required app, which sent the card to my iPhone's Wallet where I can view the card's number, date, security code, and my name. Next day I placed an order on Amazon.com and it wa...

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11:47 am EDT

MyPrepaidCenter.com Card expired

Hello,

I have 200$ left on my visa card on « myprepaidcenter » and it recently expired. The card says “Funds do not expire”, and I read on your FAQ: "if the funds remain in the card even after its expiry date, you can request a spare card free of charge by contacting customer service. ” but since I’m not foreigner I cannot call the number on your website… I can’t seem to figure out how solve this problem.

I really hope you can help me solve this problem because the money I have left on this card is very important to me to help me finance my student life.

Desired outcome: I would like to renew my card.

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Blackhawk Network Holdings
Oct 09, 2023 8:29 pm EDT

Thank you for contacting myprepaidcenter.com. We apologize if your experience was not 100% positive.

Thank you for taking the time to contact us. We appreciate your comments and suggestions, as we are always looking to improve upon the gift card experience, we have contacted you via DM to learn more about the experience.

You can also contact us at [protected]

Regards

Elena Q.

myprepaidcenter.com

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8:17 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

This company sent me a small $20 debit card for a Battery class action Settlement. I attempted to access the card online today, but to my surprise, there was only 19 cents available. Lo and behold, when I looked in the purchase history, turns out someone had made 3 charges to an anonymous Burbank, CA company called https://dngmbstt.com or PENDERSHALL INC. I...

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1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, please register by following the prompts to create a new one.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button, which you can find at the top right corner of the website, and click on it to begin the process.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with MyPrepaidCenter.com. Make it specific and clear, such as "Unauthorized Charges by MyPrepaidCenter.com" or "Difficulty Accessing Funds on MyPrepaidCenter Card".

4. Detailing the experience: Provide a detailed account of your experience with MyPrepaidCenter.com. Include key areas such as:

  • The nature of the problem you faced, whether it was with account access, card activation, balance discrepancies, or customer service issues.
  • Describe any transactions that are relevant to your complaint, including dates, amounts, and what the transaction was supposed to be for.
  • Detail the steps you have taken to resolve the issue, including any communication with MyPrepaidCenter.com's customer service.
  • Explain how this issue has personally affected you, such as financial loss, inconvenience, or stress.

5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as receipts, emails, or screenshots. Do not include sensitive personal information like social security numbers or full credit card details.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have incurred due to the issue. In the 'Desired Outcome' field, specify what resolution you are seeking from MyPrepaidCenter.com, whether it is a refund, card replacement, or other solutions.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your desired outcome is reasonable and clearly stated.

8. Submission process: Once you are satisfied with your complaint, click the 'Submit' button to officially file your complaint on ComplaintsBoard.com.

9. Post-Submission Actions: After submitting your complaint, regularly check your account on ComplaintsBoard.com for any responses or updates. Engage with any replies from MyPrepaidCenter.com or other users to further your case.

Frequently asked questions (FAQ) about MyPrepaidCenter.com customer service
Expand Collapse all
Is MyPrepaidCenter a legitimate prepaid card provider?

Yes, MyPrepaidCenter is a legitimate prepaid card provider that offers prepaid cards for various brands and purposes.

Is MyPrepaidCenter a scam?

No, MyPrepaidCenter is not a scam. The company is a legitimate prepaid card provider that has been in business since 2004.

Can I trust MyPrepaidCenter?

Yes, you can trust MyPrepaidCenter. The company has a good reputation and has received positive reviews from customers.

How does MyPrepaidCenter work?

MyPrepaidCenter allows customers to purchase and manage prepaid cards online. The company also offers customer support and account management services.

Does MyPrepaidCenter charge fees?

Yes, MyPrepaidCenter charges a small fee for each prepaid card transaction. The fee varies based on the type and amount of the prepaid card.

Are there any hidden fees when using MyPrepaidCenter?

No, there are no hidden fees when using MyPrepaidCenter. The company is upfront about its pricing and fees.

How can I be sure that my MyPrepaidCenter prepaid card is legitimate?

MyPrepaidCenter guarantees the authenticity of all prepaid cards purchased through its website. The company also provides a refund policy for any issues with prepaid cards.

Are there any complaints about MyPrepaidCenter?

Like any company, MyPrepaidCenter has received some complaints from customers. However, the company has a good track record and has resolved most complaints satisfactorily.

Is MyPrepaidCenter affiliated with any other companies?

MyPrepaidCenter is an independent prepaid card provider and is not affiliated with any other companies.

How do I know if MyPrepaidCenter is the right prepaid card provider for me?

You can determine if MyPrepaidCenter is the right prepaid card provider for you by researching the company, reading customer reviews, and comparing its fees and features to those of other prepaid card providers.

Does MyPrepaidCenter offer prepaid cards for a variety of brands?

Yes, MyPrepaidCenter offers prepaid cards for a variety of brands.

Does MyPrepaidCenter offer international prepaid cards?

No, MyPrepaidCenter does not offer international prepaid cards. The company only offers prepaid cards for use within the United States.

Can I personalize my MyPrepaidCenter prepaid card?

No, MyPrepaidCenter prepaid cards cannot be personalized. The company provides cards with predetermined designs and denominations.

How does MyPrepaidCenter handle returns or exchanges?

MyPrepaidCenter does not handle returns or exchanges for prepaid cards. Customers should follow the specific return policy of the merchant from which they made their purchase.

Does MyPrepaidCenter offer any additional services besides prepaid cards?

No, MyPrepaidCenter only offers prepaid cards.

How do I contact MyPrepaidCenter's customer support team?

MyPrepaidCenter provides customer support through email and a toll-free phone number.

Are the prepaid cards on MyPrepaidCenter updated regularly?

Yes, MyPrepaidCenter updates its prepaid card selection regularly to ensure they are current and valid.

Does MyPrepaidCenter have a mobile app?

Yes, MyPrepaidCenter has a mobile app that allows customers to easily manage their prepaid cards on-the-go.

Does MyPrepaidCenter offer any loyalty programs?

No, MyPrepaidCenter does not offer a loyalty program.

How does MyPrepaidCenter make money?

MyPrepaidCenter makes money by earning a commission from the brands whose prepaid cards are featured on the website. The company charges a small fee for each prepaid card transaction, which helps cover its operational costs.

Overview of MyPrepaidCenter.com complaint handling

MyPrepaidCenter.com reviews first appeared on Complaints Board on Jul 31, 2013. The latest review Card expired was posted on Jul 28, 2024. The latest complaint Discover prepaid card was resolved on May 30, 2023. MyPrepaidCenter.com has an average consumer rating of 2 stars from 541 reviews. MyPrepaidCenter.com has resolved 70 complaints.
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  1. MyPrepaidCenter.com Contacts

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  3. MyPrepaidCenter.com emails
  4. MyPrepaidCenter.com address
    State Highway 121 BYP, Suite 20, Lewisville, Texas, 75067, United States
  5. MyPrepaidCenter.com social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Sep 27, 2024
MyPrepaidCenter.com Category
MyPrepaidCenter.com is ranked 12 among 104 companies in the Credit Cards category

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