MyPrepaidCenter.com’s earns a 1.5-star rating from 7 reviews and 544 complaints, showing that the majority of cardholders are dissatisfied with card management services.
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Prepaid visa card
Received card in October 2023. Have been unable to activate the card which had an expiration date of December 2023. Tried to activate online and through their system. Did not work. Called customer service and they keep telling me that the card is not in my name so they cannot assist. Now the card is expired and they keep telling me to call insurance provider because that is who provided the gift card. Just keep getting the runaround. It's crazy because the envelope and actual card have my name on it. I just want to get the $30 that was issued to me but reps keep saying there is nothing they can do because card is not in my name.
Claimed loss: $30
Desired outcome: $30 gift card
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Myprepaidcenter.com will not renew expired debit visa that has a cash balance
I called them today January 30, 2024. The agent Brenda said that the funds are not available according to the terms and conditions of the card.
This card was originally issued to me because of a General Tire purchase.
The value of the card is $70.
Claimed loss: $70
Desired outcome: I would like to receive a new debit card with the original $70 balance
Confidential Information Hidden: This section contains confidential information visible to verified MyPrepaidCenter.com representatives only. If you are affiliated with MyPrepaidCenter.com, please claim your business to access these details.
Hi LhinNH,
Thank you for contacting Myprepaidcenter.com regarding your recent order, we apologize if your experience was not 100% positive, and thank you for taking the time to contact us. We appreciate your comments and suggestions, as we always look to improve the Gift-Card experience. We have contacted you via DM to learn more about your experience. For immediate assistance, you can also contact us at [protected].
Regards,
Elena Q
Myprepaidcenter.com
A lot people online are having the same problem with this company. I was able to talk to someone only once, after that nothing. No option to speak to a live agent. File a complaint with the FTC and Consumer Financial Protection Bureau. Their behavior is very shady and fraudulent because the cards don't work.
Hi Na4715,
Thank you for contacting Myprepaidcenter.com regarding your recent order, we apologize if your experience was not 100% positive, and thank you for taking the time to contact us. We appreciate your comments and suggestions, as we always look to improve the Gift-Card experience, can you please provide us with your email address to further assist you? For immediate assistance, you can also contact us at [protected].
Regards,
Bryan D.
Myprepaidcenter.com.
Received 2 payments and cannot access card number!!
I have received two separate payments from settlements, created an account, followed the instructions and neither card will show me the card number or add to my wallet! the app is useless and i cannot get through to customer service! the site deducted $3 from the balance of 1 payment because i requested a physical card since online isnt working ! unacceptable
Claimed loss: $18.73 WHICH IS THE AMOUNT FROM 2 SETTLEMENT PAYMENTS ($7.70 & &11.63)
Desired outcome: I WOULD LIKE A PHYSICAL CARD WITH $18.73 LIKE I WAS AWARDED FROM SETTLEMENTS BUT CANNOT ACCESS BECAUSE OF THIS SCAM COMPANY. I AM NOT TRYING TO BE GREEDY BUT I DO WANT WHAT I WAS AWARDED BUT THIS SCAM SITE WILL NOT LET ME ACCESS IT
Confidential Information Hidden: This section contains confidential information visible to verified MyPrepaidCenter.com representatives only. If you are affiliated with MyPrepaidCenter.com, please claim your business to access these details.
Dear Sir/Ma (My Prepaid Center support team),
I have been finding it difficult to successfully claim 2 of my 300USD Reward Cards from MPower Financing. For one of the cards, the card details could not be revealed as I could only see the last four numbers of the card.
When I called for support on 1st May, 2024 I was attended to and new link sent to my email. The problem still persisted as I could only see the last four numbers of the card, the card details could not be revealed. I later created a profile using a username (email) and password on myprepaidcenter.com. After adding the card to my profile, still, I could not view the full card details but was only able to view Transaction History showing the card Balance of 300USD intact. I also saw Proxy Card number, I could not know the full card number, Expiry Date and Security Code as these used to show after clicking View/Show Card Details. Hence, this card still seems useless without the full details.
I then thought of logging in later to see if the card details would be revealed after a while but another login problem has been showing since then: "There was an error signing in. Please try again later."
For the second card, after inputting Redemption Code, web error displayed is "We apologize. We have identified an error on our side. Please contact customer service at [protected]."
I have the 2 Redemption Codes of the cards in case an official will attend to me directly.
I hope there will be a final resolution to these problems.
Thanks.
Best Regards,
Sunday.
Hi KYoung1027,
Thank you for contacting Myprepaidcenter.com regarding your recent order, we apologize if your experience was not 100% positive, and thank you for taking the time to contact us. We appreciate your comments and suggestions, as we always look to improve the Gift-Card experience. We have contacted you via DM to learn more about your experience. For immediate assistance, you can also contact us at [protected].
Regards,
Elena Q
Myprepaidcenter.com
A Take Care $20 Reward from High Mark
Received my Wellness Rewards debit for $20 this summer. I activated it per instructions and later tried to use it at local CVS (approved place). It showed I had a $0 balance ! I had never used it. I tried to call you.. No way to get a human and no instructions how. I tried to email, but your email address does not work. Suspicious ! I wrote a letter to NV address on your site months ago. No phone call or response. I do not understand, unless my money award is not being put on the card or someone is getting it before me...I will be calling my insurance company Highmark to let them know my disappointing situation with your company...Linda Ferrick [protected]
Claimed loss: $20 on my card
Desired outcome: getting my $20
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Hi Fixsoon,
Thank you for contacting Myprepaidcenter.com regarding your recent order, we apologize if your experience was not 100% positive, and thank you for taking the time to contact us. We appreciate your comments and suggestions, as we always look to improve the Gift-Card experience. We have contacted you via Trust Pilot DM to learn more about your experience. For immediate assistance, you can also contact us at [protected].
Regards,
Bryan D.
Customer Specialist.
Blocked
I used the prepaid card for amounts totaling $84.69 I have another $115.31 to spend. I used the $115 and it didn't go through. I called the BHN support line and they are working on it! It is now 1 month since they have contacted me They don't answer the support line . i have tried and tried. I want my $115.31credit back to me. The prepaid card was issued on approximately 2 months ago. I have called the BHN support line , but they do not answer me,
Claimed loss: $115.31
Desired outcome: $115.31
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Hi Lynnsimons,
Thank you for contacting Myprepaidcenter.com regarding your recent order, we apologize if your experience was not 100% positive, and thank you for taking the time to contact us. We appreciate your comments and suggestions, as we always look to improve the Gift-Card experience. We have contacted you via Trust Pilot DM to learn more about your experience. For immediate assistance, you can also contact us at [protected].
Regards,
Bryan D.
Customer Specialist.
Visa Debit Award Card
We received a prepaid visa debit award card with the $602.50, the card states funds do not expire however, the card expired 06/21. We had been trying to contact the company and were unsuccessful. Now it's December 2023, I was finally able to locate a working phone number and website for them. Upon contacting the automated line and entering my card information and a recording states that they do not issue replacement cards once the card expires. If the card says the “funds do not expire” then the funds do not expire, and a new card should be issued. This is a predatory and intentionally deceptive business practice.
Claimed loss: $602.50
Desired outcome: Have a new card re-issued and all fees waived due to the deceptive business practices.
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Elena,
I have received no message anywhere. I am not sure why you would message me on a platform other than the one my complaint originated from. Please contact me via the contact methods provided in my review. Thank you.
Hi Alalna,
Thank you for contacting Myprepaidcenter.com regarding your recent order, we apologize if your experience was not 100% positive, and thank you for taking the time to contact us. We appreciate your comments and suggestions, as we always look to improve the Gift-Card experience. We have contacted you via Trust Pilot DM to learn more about your experience. For immediate assistance, you can also contact us at [protected].
Regards,
Elena Q
Myprepaidcenter.com
Card is being rejected everywhere
My company bought a card for me.
I've activated card a few days ago and I cannot use it anywhere. I've tired adding it to the google wallet, it was rejected. I've tried to shop online on various sites it was rejected. Also, I cannot log in to my MyPrepaidCenter account from the laptop (Chrome browser) it keeps showing "Error on our side", I only managed to log in from my mobile and there I can see my active card with the balance.
My email is snemanja.[protected]@gmail.com
Claimed loss: $500
Desired outcome: I would like card to work or refund.
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Hi Nemanja,
Thank you for contacting Myprepaidcenter.com regarding your recent order, we apologize if your experience was not 100% positive, and thank you for taking the time to contact us. We appreciate your comments and suggestions, as we always look to improve the Gift-Card experience. We have contacted you via DM to learn more about your experience. For immediate assistance, you can also contact us at [protected].
Regards,
Elena Q
Myprepaidcenter.com
My Prepaid Center
Hello,
I have money left on my visa card on myprepaidcenter and it recently expired. The card says “Funds do not expire”, and I read on your FAQ: "if the funds remain in the card even after its expiry date, you can request a spare card free of charge by contacting customer service. ” but since I’m international I cannot call the number on your website, and there is no email address... How do I figure this out?
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Hi Nat,
Thank you for contacting Myprepaidcenter.com regarding your recent order, we apologize if your experience was not 100% positive, and thank you for taking the time to contact us. We appreciate your comments and suggestions, as we always look to improve the Gift-Card experience. We have contacted you via DM to learn more about your experience. For immediate assistance, you can also contact us at [protected].
Regards,
Elena Q
Myprepaidcenter.com
Cannot access refunded money
I purchased an item using MyPrepaidCard. I then returned the item and a credit was issued to the card, but the credit date was after the expiration date. Now I can't use the balance of $14.30 and MyPrepaidCard is now applying a $3.95 fee every month. I tried to call and it is making me enter the card number before I can speak to a person, but when I enter the card number, it tells me it is not valid.
This company is a scam!
Claimed loss: $14.30
Desired outcome: Give me back my $14.30
Hi S Combs,
Thank you for contacting Myprepaidcenter.com regarding your recent order, we apologize if your experience was not 100% positive, and thank you for taking the time to contact us. We appreciate your comments and suggestions, as we always look to improve the Gift-Card experience. Could you please provide us with your email?
For immediate assistance, you can also contact us at [protected].
Regards,
Elena Q
Myprepaidcenter.com
Myprepaidcardcenter.com
11/27/2023•
•card good thru 12/23
•I have $25 card of this company, a visa card
•recording says I’m registered and have $25 on card available
•will not let me sign in though I know information is correct
•I get dead response no matter what I do
•call them, no live support
•as it stands, they will keep the $25 and I will not see it
Desired outcome: Give me my $25…interested in class action lawsuit as they must make millions at customers’ expense
Hi Deborah,
Thank you for contacting Myprepaidcenter.com regarding your recent order, we apologize if your experience was not 100% positive, and thank you for taking the time to contact us. We appreciate your comments and suggestions, as we always look to improve the Gift-Card experience. We have contacted you via DM to learn more about your experience. For immediate assistance, you can also contact us at [protected].
Regards,
Elena Q
Myprepaidcenter.com
Cards lost in post, customer service nearly impossible
My plastic cards from MyPrepaidCenter got lost in the post. It took 4 months to receive replacements due to difficulty getting any customer service resulting in the cards expiring before the credit was used.
I received Delta credit for giving up my seat on an oversold flight to Mexico on christmas eve. I spent a good portion of the credit purchasing a new ticket a couple of days later. I transferred the remaining credit into Mastercard's and Visa's and chose to have plastic cards sent to me. After waiting several weeks the cards never showed up at which point I tried getting through to the customer service number many times with no luck. I eventually found an email address for Black Hawk Network, after much back and forth, new cards were sent out 4 months after I requested the plastic cards. By the time the cards arrived I was left with little time before the cards expired losing $882 in unspent credit. This loss of credit could have been avoided had customer service been readily available for their customers. I think it's only fair the credit I was awarded be available for me to spend instead of being absorbed back into BHN proffits. I would also suggest that they have higher credit options on the cards they offer, I had to use 12 $250 cards to rebook the $2500 fare (only seat available last minute) which took 2 hours on the phone with Delta.
Claimed loss: $882
Desired outcome: I only think it is fair the $882 in lost credit be awarded to in consideration of the hard to reach customer service and 4 months the cards were lost.
I don't know why and how come everyone is probably having issues with where their myprepaidcentre.com cards is working, cuz I do know a marketplace platform it works just fine in so far as it's been truly activated and you can see the PAN alongside your activation billing address to use. In the platform the name of the merchant/business accepting the card for payment is IntraTex, they aren't standalone but operate as a merchant of the ecommerce platform, so you may need to be informed by anyone about them so as to get their services.
MAKE SURE TO READ UNTIL THE END AS IN THE END MAY LIE YOUR SOLUTION, AND THIS ISN'T FOR PROMOTIONAL SAKE BUT FOR EDUCATIONAL & CLARIFICATION PURPOSES
The issues I've personally found out with these gift cards is that they're not designed to work in/for strict security intensed platforms (mostly platforms that enforces alot of risk management & payment assessment rules alongside having forced 3ds authentication too), where some of these platforms for reality have actually banned/ruled/flagged the BIN of most of these Gift/Reward card issuers (BIN/IIN is the 1st 6 or 8 numbers of the card - majorly it's usually 6) either directly from their paymemt gateway/processor account (eg: 2checkout, Square, Stripe, etc) or through their own software security system for reasons best known to them.
So let's say as myprepaidcentre.com cards begin with probably "5447 68" for MasterCard or "4204 95" for Visa, either or both of the 2 may not support 3ds and so the platforms that mandate 2FA on all/any transactions goig through their system or payment processors will never be able to authenticate the card to agree that it's really you who is the card administrator, so therefore it will continually decline the card or instead record it as being of potential "high risk" thereby rejecting it ultimately. Now some of these reward cards do support 3ds though, but another declined scenario occurs when a marketplace/platform would've added the reward cards IIN to their list of "always decline" no matter what, as some major platforms don't like people using Gift Cards to transact in their website.
I can maybe walk you through the way you will be able to get your money out of the card for good and go about your day as every other usual days without bothering about if/whether you can ever be able to get your money out and maybe avoid card expiration fears/concerns. All gift card payments I've ever tried worked there on most/all of the trials/purchases because the platform uses Stripe Payments configurations that have lesser stringently enforced 3ds/2fa and maybe any other blocking rules or securities protocols that always rejects alot of gift cards issuers. IntraTex partnered/signed-up with the platform as their only exclusive seller merchant allowed to handle such forms of trades/purchases transactions using their e-commerce marketplace. The platform is owned by the U.S company Talos Inc. (Reach their commerce department at enquiries@commerce.taloscorporation or visit appointment.taloscorporation.com to view their e-commerce marketplace just incase you may later need their services) and IntraTex leverages their compatibility to deliver this service through their commercials arm known as Talos Commerce.
I've used my cards there and I always use my cards there, it always works just fine and easily with only 1 swipe/payment. They offer gift cards redemption products/services, and so you can redeem your any truly activated gift cards (Amex, Visa, MasterCard, etc) for items & commodities, or atimes (but hardly) even cash payment (only if they deem it fit and after some reviews & examinations), all at 50% fee (it is negotiable to lesser though, depending on ypur card issuer and the amount involved). Cash payouts/transfer by them though can be available for specific amounts, but it's worth it tor me though since it will get my money into my acceessible position rather than it expiring and getting wasted in the card.
I don't know if you can get in contact with me or something so I can walk you through but there may be no need if I put all the informations needed out here for you all, it's not my 1st time though as I've redeemed with them a whole lot of my surveys rewards cards and also those of my friends, you will see my receipt of payment email screenshot from Stripe sent once you've successfully paid added to this review and also some of my reward cards I used through them. I've given the help I can, I don't know if it's allowed to post contact infos here cuz I hope they don't tag me as a fraudster or something else bad.
There's high successful transaction rate there, and I always redeem my cards there regardless of whatever issuer owns the card, so far as it's a Gift Card you can work with them (as they only accept Gift cards they can identify for security purposes and monetary compliance regulations). They majorly accept/process survey sourced gift cards, but you can give whatever else gift cards you've got (have the proof of source) and they'd let you know if/whether they can process for you into Amazon orders, Walmart, Target, etc you name it, cash transfer in currencies they support (ACH or Wire for USD), etc.
Just tell them and they'd ensure you get excellently value for your money, I guarantee you this 200% as I've been transacting with them for like over a year now for all of my rewards gift cards, and I'm not lying about it.
Contact them with email via intratexservices@gmail.com or intratex.business_admin@taloscommerce.com or intratexdigital@commerce.taloscorporation.com, or contact them on phone number via WhatsApp on +[protected] or through their survey bio link in the last paragraph below.
There's also their bio landing page too that you can use just incase you want to go through as someone interested in their survey products (remember I said it's paid surveys things/stuffs that I use their services for, but it's not limited to that only). The website is https://bit.ly/m/intratexsurveys, select non-survey services such as card redemption, and you're good to go as you'd be taken to their WhatsApp account automatically.
Hi Samuel,
Thank you for contacting Myprepaidcenter.com regarding your recent order, we apologize if your experience was not 100% positive, and thank you for taking the time to contact us. We appreciate your comments and suggestions, as we always look to improve the Gift-Card experience. We have contacted you via DM to learn more about your experience. For immediate assistance, you can also contact us at [protected].
Regards,
Elena Q
Myprepaidcenter.com
Hi Elena, thank you for being in touch. I received your direct message but this website is not allowing me to reply, there is an error message coming instead. I will keep trying! I hope to get through soon.
Virtual Credit Card for Rebate
This company is a total scam. I received a rebate from a class action settlement for $11.63. However, they make it IMPOSSIBLE to verify the card number or contact anyone at their company. I created a login and password for their website, called several of their phone numbers, verified every code they sent me, and they can’t find my information and won’t allow me to talk to a physical person or get past any of their prompts on the phone numbers they give out.
Claimed loss: $11.63 and hours of my time
Desired outcome: Getting my $11.63
Hi Kara,
Thank you for contacting Myprepaidcenter.com regarding your recent order, we apologize if your experience was not 100% positive, and thank you for taking the time to contact us. We appreciate your comments and suggestions, as we always look to improve the Gift-Card experience. We have contacted you via DM to learn more about your experience. For immediate assistance, you can also contact us at [protected].
Regards,
Elena Q
Myprepaidcenter.com
My Prepaid Center
I was given 3 virtual cards from my husband and I followed the instructions to redeem all 3 codes and create an account and add all 3 cards successfully to my profile and my apple wallet. I was only able to use 1 card for 2 purchases. Once the account logged out and I tried logging back in I received an error message: “ there was error signing in. Please try again later.” I reset my password and nothing. I tried using it from my apple wallet at a store and it declined! So this company locked my profile and locked the 3 virtual cards! Unbelievable! And I called their number and all it has is options no live person to speak to. No email to contact for resolution!
Claimed loss: $253
Desired outcome: Unlock my account, mail the cards and allow me to use my money!
Sent me a DM? Where because you have not email me as my profile has that information. That other phone number you sent me doesn’t get me to talk to an agent either and my card number IS correct! These practices are illegal and I’m taking it to the better business bureau if not resolved!
Hi Natalle,
Thank you for contacting Myprepaidcenter.com regarding your recent order, we apologize if your experience was not 100% positive, and thank you for taking the time to contact us. We appreciate your comments and suggestions, as we always look to improve the Gift-Card experience. We have contacted you via DM to learn more about your experience. For immediate assistance, you can also contact us at [protected].
Regards,
Elena Q
Myprepaidcenter.com
Unable to redeem card balance
I received two $ 50$ gift cards from my company through email, and I activated both online at https://www.myprepaidcenter.com. I can see two cards in the account, but when I try to use them for online payments, they are not working.
I tried to redeem them on Amazon, but the redemption code I received in the email is not working, nor are the card details working since the amount was charged to my regular card despite having the gift card number entered.
Am I doing it correctly? I followed all the steps they mentioned on the website.
Can someone help me with this, or is the company (MyPrepaidCenter) responsible for providing faulty card details and redemption codes?
Claimed loss: $100
Hello Shubham, thank you for contacting Myprepaidcenter.com. We apologize if your experience was not 100% positive. Can you please provide us with your contact email address to assist you further?
You can also contact us at +[protected].
Regards,
Bryan D.
Myprepaidcenter.com
My prepaid mastercard usa is not working
Yesterday I paid Prepaid Mastercard USA in the amount of $500. I quickly received the code from Bitrefill. By going to the website https://myprepaidcenter.com/ I activated the code and received a letter from My Prepaid Center confirming that the code was activated successfully. By clicking on the link from the letter from My Prepaid Center, I see the details of my Prepaid Mastercard USA, I see that the card balance is $500. When I try to pay for an order at a store (eg Home Depot) the payment fails. This is not the first time I have used such cards (including at Home Depot) and so far there have been no problems. I accurately enter all the data and receive a refusal when completing the transaction. I tried to resolve this issue with My Prepaid Center, but I did not receive a response from them. Please help me solve my problem!
Claimed loss: 500$
Desired outcome: I need a WORKING prepaid card for $500
I have the same issue. Card with the balance of $500 is not working.
My contact is snemanja.simic@gmail.com Please contact me.
Hello D_Serdyuk, thank you for contacting Myprepaidcenter.com. We apologize if your experience was not 100% positive. Can you please provide us with your contact email address to assist you further?
You can also contact us at +[protected].
Regards,
Bryan D.
Myprepaidcenter.com
My contact address is dany.serdyuk@gmail.com. Please contact me.
Cant log into website or access delta gift card visa card
I was given $2000 in Delta Gift Cards for volunteering to forgo my seat on a flight which was overbooked and over weight. Myself and 13 other people who were traveling on DL 200 ATL to JHB on Thur 9 Nov were offered $2000 in Visa cards that, according to the Delta team at the gate, could be used anywhere, even in our home country of South Africa, and that the money could be withdrawn into cash or transferred.
After claiming the Delta cards and converting them to Visa cards - which was advised by the Delta team as they were 'the most widely accepted' - the process diverted to the MyPrepaids Center site where I was able to claim one gift card ($500) but not the other three.
Ive tried for days now to log into the site, where I'm met with error messages, even though I have a profile. When I try and redeem the other 3 codes for cards, they don't work.
These cards do not work in South Africa. None of the online retailers accept them as there's no bank authorization, and none of our local merchants accept them either.
Please can someone do something? I'm sitting with $2000 worth of funds I can't access
Claimed loss: $2000
Desired outcome: Help me get the $2000 in some workable form to claim the money.
Hello Liss, thank you for contacting Myprepaidcenter.com. We apologize if your experience was not 100% positive. Can you please provide us with your contact email address to assist you further?
You can also contact us at +[protected].
Regards,
Bryan D.
Myprepaidcenter.com
prepaid Master Card
I won a prepaid master card for this company.
I have had major issues firstly activating it. When I finally activated it and it showed me the card there are no numbers on the card to use just ****
When I try to add it to the digital wallet it says it has errors retrieving my card details. Is this all a scam?
Also when I try to sign in to the account I created it tells me there was an error signing in.
Date: 14th November 2023
Desired outcome: To access the funds on my card of US$120.00
Hello there, thank you for contacting Myprepaidcenter.com. We apologize if your experience was not 100% positive. Can you please provide us with your contact email address to assist you further?
You can also contact us at +[protected].
Regards,
Bryan D.
Myprepaidcenter.com
Hi I’ve sent a DM with my email.
expired credit card never used
i have 2 prepaid credit card complaints. the first card used was never finished and expired.. when i tried to finish using the balance it was declined stating i had no funds due to expiration date, the second card was never activated thus never used.. when trying to activate it stated it was also expired and no funds exist.. when contacting the phone number on the back was told that there was nothing they can due there where no funds in that account ... please explain that to me when issued it supposedly had fund and since i didn't use it it vanished..
Claimed loss: total amount on 2 cards approx $85.00
Desired outcome: credit for $85.00
Hi quikinen,
Thank you for contacting myprepaidcenter.com regarding your recent order, we apologize if your experience was not 100% positive, and thank you for taking the time to contact us. We appreciate your comments and suggestions, as we always look to improve the gift card experience. We have contacted you via DM to learn more about your experience. F
Regards,
Elena Q
Myprepaidcenter.com
Prepaid Cards
Hi, I issued a 250$ card on November 8, first of all, the card numbers were not showing, so I changed the browser and it was showing. The card is working literally nowhere, is it blocked from the bank for some reason. For information, I have tried the service a few days back with another card and it worked, so there is no issue about the websites etc, the issue from the card that is blocked.
I've tried calling the support but no answer, tried around 10 times since the incident, no answer.
Claimed loss: 250$
Desired outcome: I want them to issue a new card with the same amount that is actually working
Hi Alta,
Thank you for contacting myprepaidcenter.com regarding your recent order, we apologize if your experience was not 100% positive, and thank you for taking the time to contact us. We appreciate your comments and suggestions, as we always look to improve the gift card experience. We have contacted you via DM to learn more about your experience.
Regards,
Elena Q
Myprepaidcenter.com
Hi,
I can't send you a DM for some reason, the website gets blocked. My email is the following : Hi,
alfagi0@proton.me
Please reach out to me there.
Thank you
Not able to speak to any support personal, in regards to the prepaid card
I have received a Prepaid Gift Card from my Company, and this is a Master card. I have activated the card, the balance on the card does show 100$ when I go to MyPrepaidCenter.com. I have tried using this card at the Merchant they have listed, but the card get decline every time. I am swapping the card as a Credit card and I don't have any Pin configured on this card.
Tried calling the support number and it has no way to speak to any one as the support number is a bot and does not provide any option to speak to any one in person.
This card is expiring on Jan/1st, I have tried calling the support number couple of times.
Is this a Legit Compony or a Fraud?
Can you please provide a support number where I can speak to some one?
Hi Agnelo,
Thank you for contacting myprepaidcenter.com regarding your recent order, we apologize if your experience was not 100% positive, and thank you for taking the time to contact us. We appreciate your comments and suggestions, as we always look to improve the gift card experience. We have contacted you via DM to learn more about your experience. F
Regards,
Elena Q
Myprepaidcenter.com
Hi can't send you a DM for some reason. Here is my email : alfagi0@proton.me
Thank you.
Yes, MyPrepaidCenter is a legitimate prepaid card provider that offers prepaid cards for various brands and purposes.
No, MyPrepaidCenter is not a scam. The company is a legitimate prepaid card provider that has been in business since 2004.
Yes, you can trust MyPrepaidCenter. The company has a good reputation and has received positive reviews from customers.
MyPrepaidCenter allows customers to purchase and manage prepaid cards online. The company also offers customer support and account management services.
Yes, MyPrepaidCenter charges a small fee for each prepaid card transaction. The fee varies based on the type and amount of the prepaid card.
No, there are no hidden fees when using MyPrepaidCenter. The company is upfront about its pricing and fees.
MyPrepaidCenter guarantees the authenticity of all prepaid cards purchased through its website. The company also provides a refund policy for any issues with prepaid cards.
Like any company, MyPrepaidCenter has received some complaints from customers. However, the company has a good track record and has resolved most complaints satisfactorily.
MyPrepaidCenter is an independent prepaid card provider and is not affiliated with any other companies.
You can determine if MyPrepaidCenter is the right prepaid card provider for you by researching the company, reading customer reviews, and comparing its fees and features to those of other prepaid card providers.
Yes, MyPrepaidCenter offers prepaid cards for a variety of brands.
No, MyPrepaidCenter does not offer international prepaid cards. The company only offers prepaid cards for use within the United States.
No, MyPrepaidCenter prepaid cards cannot be personalized. The company provides cards with predetermined designs and denominations.
MyPrepaidCenter does not handle returns or exchanges for prepaid cards. Customers should follow the specific return policy of the merchant from which they made their purchase.
No, MyPrepaidCenter only offers prepaid cards.
MyPrepaidCenter provides customer support through email and a toll-free phone number.
Yes, MyPrepaidCenter updates its prepaid card selection regularly to ensure they are current and valid.
Yes, MyPrepaidCenter has a mobile app that allows customers to easily manage their prepaid cards on-the-go.
No, MyPrepaidCenter does not offer a loyalty program.
MyPrepaidCenter makes money by earning a commission from the brands whose prepaid cards are featured on the website. The company charges a small fee for each prepaid card transaction, which helps cover its operational costs.
Overview of MyPrepaidCenter.com complaint handling
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MyPrepaidCenter.com Contacts
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MyPrepaidCenter.com phone numbers+1 (888) 900-2347+1 (888) 900-2347Click up if you have successfully reached MyPrepaidCenter.com by calling +1 (888) 900-2347 phone number 48 48 users reported that they have successfully reached MyPrepaidCenter.com by calling +1 (888) 900-2347 phone number Click down if you have unsuccessfully reached MyPrepaidCenter.com by calling +1 (888) 900-2347 phone number 31 31 users reported that they have UNsuccessfully reached MyPrepaidCenter.com by calling +1 (888) 900-2347 phone number22%Confidence scoreAmerican Express Cardholders+1 (877) 227-0956+1 (877) 227-0956Click up if you have successfully reached MyPrepaidCenter.com by calling +1 (877) 227-0956 phone number 0 0 users reported that they have successfully reached MyPrepaidCenter.com by calling +1 (877) 227-0956 phone number Click down if you have unsuccessfully reached MyPrepaidCenter.com by calling +1 (877) 227-0956 phone number 0 0 users reported that they have UNsuccessfully reached MyPrepaidCenter.com by calling +1 (877) 227-0956 phone numberLost & Stolen+1 (888) 842-0336+1 (888) 842-0336Click up if you have successfully reached MyPrepaidCenter.com by calling +1 (888) 842-0336 phone number 0 0 users reported that they have successfully reached MyPrepaidCenter.com by calling +1 (888) 842-0336 phone number Click down if you have unsuccessfully reached MyPrepaidCenter.com by calling +1 (888) 842-0336 phone number 0 0 users reported that they have UNsuccessfully reached MyPrepaidCenter.com by calling +1 (888) 842-0336 phone numberDiscover® Cardholders (US & Canada+1 (801) 744-9918+1 (801) 744-9918Click up if you have successfully reached MyPrepaidCenter.com by calling +1 (801) 744-9918 phone number 0 0 users reported that they have successfully reached MyPrepaidCenter.com by calling +1 (801) 744-9918 phone number Click down if you have unsuccessfully reached MyPrepaidCenter.com by calling +1 (801) 744-9918 phone number 1 1 users reported that they have UNsuccessfully reached MyPrepaidCenter.com by calling +1 (801) 744-9918 phone numberDiscover® Cardholders (International+1 (888) 371-2109+1 (888) 371-2109Click up if you have successfully reached MyPrepaidCenter.com by calling +1 (888) 371-2109 phone number 0 0 users reported that they have successfully reached MyPrepaidCenter.com by calling +1 (888) 371-2109 phone number Click down if you have unsuccessfully reached MyPrepaidCenter.com by calling +1 (888) 371-2109 phone number 0 0 users reported that they have UNsuccessfully reached MyPrepaidCenter.com by calling +1 (888) 371-2109 phone numberMasterCard Cardholders (US & Canada+1 (339) 234-6415+1 (339) 234-6415Click up if you have successfully reached MyPrepaidCenter.com by calling +1 (339) 234-6415 phone number 0 0 users reported that they have successfully reached MyPrepaidCenter.com by calling +1 (339) 234-6415 phone number Click down if you have unsuccessfully reached MyPrepaidCenter.com by calling +1 (339) 234-6415 phone number 0 0 users reported that they have UNsuccessfully reached MyPrepaidCenter.com by calling +1 (339) 234-6415 phone numberMasterCard Cardholders (International+1 (877) 610-1075+1 (877) 610-1075Click up if you have successfully reached MyPrepaidCenter.com by calling +1 (877) 610-1075 phone number 2 2 users reported that they have successfully reached MyPrepaidCenter.com by calling +1 (877) 610-1075 phone number Click down if you have unsuccessfully reached MyPrepaidCenter.com by calling +1 (877) 610-1075 phone number 13 13 users reported that they have UNsuccessfully reached MyPrepaidCenter.com by calling +1 (877) 610-1075 phone numberVisa Cardholders (US & Canada+1 (801) 214-8892+1 (801) 214-8892Click up if you have successfully reached MyPrepaidCenter.com by calling +1 (801) 214-8892 phone number 0 0 users reported that they have successfully reached MyPrepaidCenter.com by calling +1 (801) 214-8892 phone number Click down if you have unsuccessfully reached MyPrepaidCenter.com by calling +1 (801) 214-8892 phone number 0 0 users reported that they have UNsuccessfully reached MyPrepaidCenter.com by calling +1 (801) 214-8892 phone numberVisa Cardholders (International
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MyPrepaidCenter.com emailsKent.Patterson@bhnetwork.com100%Confidence score: 100%Support
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MyPrepaidCenter.com addressState Highway 121 BYP, Suite 20, Lewisville, Texas, 75067, United States
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MyPrepaidCenter.com social media
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Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 30, 2025 - View all MyPrepaidCenter.com contacts
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Hi Dgrant,
Thank you for contacting Myprepaidcenter.com regarding your recent order, we apologize if your experience was not 100% positive, and thank you for taking the time to contact us. We appreciate your comments and suggestions, as we always look to improve the Gift-Card experience. We have contacted you via DM to learn more about your experience. For immediate assistance, you can also contact us at [protected].
Regards,
Bryan D.
Myprepaidcenter.com.