MyPrepaidCenter.com
reviews and complaints

3/23/2021
My job uses a service called achievers and they use them to redeem virtual gift cards for employs as a bonus, I HAD redeemed a virtual gift card, and on redeeming gmail on phone closed out and lost all card information, I Had emailed them and never recieved anything but a bot reponse. I have exausted means of contacting them directly and I Have gotten no where. They redirect to master card, master card redirects back to them, and it cycles.

I have two prepaid rebate cards one for 40 and one for 80 from "Belle Tire" that expired 07/20 . It's Very frustrating that a card would expire so soon with all the lock downs going on over the last year there was other thing to think about then my rebate card this seams like a total scam to hand out rebate cards that EXPIRE. It has only been a little over a year gift cards last 5 years hope there is a law that stops this kind of practice I will never buy from Belle tire aging if this is how they are ok with doing business.

Hi, I got a 100$ card . I've spent 78.55$ and 1.88$ in fees. They say I have only 4.03$ of available balance. Does not make sense.

Signed up for Visible and was supposed to get two $200 Mastercard Gift Cards. One each for myself and my husband. Got the emails to "redeem" the cards and promptly did so for both. Received the emails to "retrieve" the card numbers to add to my Apple Wallet. I was able to retrieve the first, but not the second despite trying multiple times on both my phone and on our desktop, over the course of several days. I keep getting a "an error occurred" response. It says in the email that if the button for the link doesn't work, to try copying the text into your browser. Also tried that multiple times to no avail. Called Black Hawk after finding the number online and got a case number. No response. Tried calling My Prepaid Center number. It is not possible to speak to a human. The entire system is automated. I tried every single option. Then I looked to see if other people were having similar issues and stumbled upon this site full of complaints. I'm beyond frustrated. I was planning on using the money for groceries.

My workplace gave all of their employees these cards in thanks for their service yesterday. I was excited to use it but I've been completely unable to activate it because it says the expiration date (02/22) is incorrect, despite this being what's printed on the card. I called the customer service number and it gives you no information and no one to talk to . Beyond frustrating experience.

I received a Visa debit card from a Bobcat awards program in December of 2020, it was for the amount of $2000. I activated the card at the time I received it, I made a small transaction to make sure it worked and have not used it since. I checked by the phone number on the back of the card to see what the balance is, and it said $3.67, so since December somehow the $2000 was used by someone other then me . How can I find where the money went, and how I can get it back as I need it now

I have just activated my card and it shows a zero balance. I have not used this card since it was not activated. I do not know how it's a zero balance when it has not been activated. Also it's impossible to talk to a human being. I guess this is so you don't have to honor the card because you just want to cheat people. I cannot believe that now it seems as if I'm unable to even make a complaint since I'm told I have to make it longer. You're company seems to have extremely crappy customer service.

it appears that the card was already used. was previously used

I activated my card on march 3 and I got a transaction that I never did on march 4 and the amount is the full balance on my card.
Card # [protected]
Fraudulent transaction mar 4 cgb lifestyle inc [protected] us $99, 99
I cant make report this fraud by phone or to customer service
My email is [protected]@hotmail.com

I have attempted many times to contact them to be able to use my prepaid card. They tell me the card isn't tied to my account, then when I try to, it won't proceed and keeps looping back to an email address. There is no way to get to a person on their customer service line, but the directions on their paperwork say to contact customer service. I have tried many times since I received the card and now am past the expiration date and need a new card (apparently) there is no place to request a new card be issued. Basically this is a scam. I have already lost $16. of the money my company gave me because I can't get it resolved and will apparently lose the rest.

I created an account with my prepaidcenter.com a few months ago and for some reason I failed to save my password in my web browser, and I ended up forgetting that password I had made. I have since attempted to use the forgot password option 4 times to send a link to it email to reset my password, and even though it says an email was sent to my email, I have not received any emails I have even tried to create another account y with another email dress and ten cha going it to my email I had used for the initial registration without success. I am just so frustrated because there is no possible way of contacting anyone from myprepaidcenter.com and the phone number they provided is strictly a video recording that offers absolutely no additional help just a recording of basic information that is also on the website. My balances will expire in less than a year and I doubt I will ever be able to use any of the money since I now have no way of accessing my account. it would be wonderful if this company actually provided some sort of basic customer service even if only for a couple hours a few days a week. Or even just an email address.

I cannot get a live person on 877-610-1075, no matter what selection I choose, and I tried them all. They all tell you to go to the website, which also provides no phone number. I returned an item to office max& then I find unethical actions taken. First they charge, then they refund, and then they charge for the refunded amount again, when I have no product at all. This not only completely unacceptable, but you can't even talk to anyone at the number on the back of the card!

I've had it to the top of my head with the nonsense games played by myprepaidcenter.com.

It seems purposely set up this way, so no customer can get anyone live. This is not how it worked in the recent past.

I have received a gift card from discount tires. I activated my card through the website. I have used it three times. I went to check the balance only to find a fraudulent charge on it in another state. I have tried to file the fraudulent claim but the site gives you no information on how to or any numbers to call for it. I called the number on the back of the card and it doesn't give you any options for fraud claims.

I received a virtual mastercard $100 as part of signing up for Visible.com. (Feb 15) I then found out it can only be used at 93 merchants, many of whom I've not heard of, but I can use it at CVS. The website said only instore. I called CVS (Feb 15) and they said I should get a pin with this card and use it as a debit card, and the number of the card could be typed in at the checkout. I did, but when I had $100 of stuff piled up on the desk, (Feb 16) and put the card# in, the system said the account was closed. I called CVS again, they told me to call myprepaidcenter.com. I did, later when I was home (Feb 17) and had looked online for help. Online, it says to contact myprepaidcenter.com by the phone number on the card. As I only have a printout, I used that number. I get into a maze of automated system, but never to a person who could help with the issue.

I just got this card today in the mail and it says pacificly on the paper that I need to activate it online in the website. But when I put my card information on the website. It says "expiration date is invaild" and it won't let me through! I've already made a profile and created a password and everything and it's still saying the same thing! And I'm really upset because I just got this card and I've never had problems activating a card until now! And I really want to use it cause I have plans for Valentine's day!

The Mastercared Debit Card does not work. The support is only useless IVR, no real person support. No email or chat support. Total useless support.

Hello,

I've been trying to use this card forever and it never works. I've called 1-800 numbers and still haven't been able to get this card activated. What can I do to get this thing going? I have attached a photo of the card and I've never once used it. If you could please help me i would appreciate it.

Can you please email me back here

[protected]@gmail.com

Thanks,

Jazmin Henao

I received this debit card in the amount of 24 for purchasing 2 waffle makers. Card will not activate and companies troubleshooting numbers don't ever give you a human.

Purchased new tires at Belle Tire and was given rebate forms. Completed the forms and just received a $60 Belle Tire Visa card. I can't activate the rebate card on line as directed by going to www.MyPrepaidCenter.com or by calling the Visa phone number on back of card [protected].
Can't find any way to call and talk to a person to get this resolved. How do you get the card activated? Who do I call to get assistance? Is this whole rebate thing a scam? I guess I will be going back to Belle Tire and complaining as I see s site that I am not the only one with this problem.

I tried many times on website to activate the card. there was no human to check card and numbers. The automated system did not recognize the numbers. I also tried calling the number listed [877-610-1075] and again the numbers were not recognized.
card no: [protected]/2021 security 430
My email address is [protected]@sbcglobal.net
Ruthanne Macdonald