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McDonald's

www.mcdonalds.com

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1.6 43 Reviews 2890 Complaints
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McDonald's Complaints Page 12 of 145

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L
12:42 am EDT
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On July 1st a friend of mine and myself were having breakfast the receipts clearly states 7:37 a.m. the order was completely wrong and we did not get everything we ordered at all it was very sloppy job we have been faithful customers for years cuz it's McDonald's if someone could please give me a call back 399-9375 my name is Vanessa Paine. Thank you.

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G
8:40 pm EDT
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I placed a delivery order to McDonalds and th wrong food was delivered. My order was a triple cheese burger with extra onions, shredded lettuce and well done, along with a McChicken, but they sent me a McChicken with bacon on it ( I do not eat pork). No triple cheese. I would like to be refunded fir the sandwich I did not receive. Store located at 2529 Good...

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R
9:46 am EDT
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Hi I want to make a complaint and find out some information about 1707 McDonald's on Butler boulevard Rome New York I was in there establishment yesterday I'm on crutches I'm an amputee and senior citizen I was standing in front of the food and the employees walk in and out and it was covered and oily Grease the floor and I slipped I landed on the floor I...

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K
2:26 am EDT
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I feel that the charging for sauce is ridiculous! I went through and got fry’s and a drink and I asked for sauce at the window for my fry’s. I only asked for one ranch and the worker said that it would be 42 cents! This is ridiculous! You only get sauce if you order nuggets which is crazy to me because plenty of people enjoy dipping their fry’s in sauce! I will not be returning!

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T
2:48 pm EDT
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I went to McDonald's drive thru on 6/28/2023 at 2851 Sheridan Street Hollywood FL 33020 at 3:33 p.m. I placed my order for small fry and medium diet coke. I went to the first window and told them what I ordered and handed them my card. The person at the window was taking an order while charging my card. My card was returned and I went to the next window...

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D
7:58 pm EDT
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On 6/26/2023 at 2:36 PM, I visited your location at 3433 Avenue of the Cities, Moline, IL. One of the maintenance persons was in the process of cleaning the floors in the rest room. The floor was "extremely" wet. She did have the sign up. But, being a senior, it was urgent. I fell in the stall and could not get up because it was so slippery with so much...

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F
Verified customer This complaint was posted by a verified customer. Learn more

McDonald's The app is not working!

Ooops ! Something went wrong ! If you have done a factory reset or transferred over to a new device recently , please try again the first day in the upcoming month or later

It's not you - it's us!
We are sorry but we seem to be experiencing
technical difficulties
DCH-NET-VAL-403-NON

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B
Verified customer This complaint was posted by a verified customer. Learn more

McDonald's Very Lag and Not Working

This is very bad app I download so I can order online but it won’t let me do that it keep saying error and that is not ok. Please please please please please fix this app so I can order online in Lebanon because I am from Lebanon. I am not from Kuwait. Thank You and Please reply or I’ll delete the app!

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Verified customer This complaint was posted by a verified customer. Learn more

McDonald's bonus coins

always making bonus coins higher. big mac was 15000 coins and now it got 18000. the same
goes to every product as well. also the prices got higher. 2 pcs fries with discount was: 6.5 Lari and now it got 6.9 Lari. everything getting expensive. every time the staff lacks the product i order. _———————————- Zz

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McDonald's No point

To be honest this app losses it value after the first week or so. All the deals go away, and your just left with deals like “Buy 70 riyals worth of food and save 1 riyal”. They put “deals” that aren’t even deals. They are the same price with or without the app. I don’t know what the point of this application even is.

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A
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McDonald's I have a problem with the application

(Ooops! Something went wrong!) this message always appears in the application and can’t access it for the last two days. It was working but After I transferred most of my applications from the old iPhone it stopped working. please tell me how to fix it as I removed it many times and re-installed it but with no changes.

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McDonald's Never works

I've been trying to use the app for 2 years and it's always says “it’s not you-it’s us!” with the error code “ DCH-NET-VAL-400-DIF-400.4”, McDonald's was always my best restaurant growing up and it makes me sad to see this app not working on my iPhone 7, I hope the developers of this app see this and finally fix this issue.

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F
7:37 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

McDonald's Sales, tax sales, tax sales, tax sales, tax sales, tax, going up 8% at mcdonald’s when the sales tax is only at 6% for the

can businesses charge any amount of sales tax a want even though it’s said at 6% in Kentucky if not how are they getting by with is very aggravating I’m not very happy this just happened in the past few weeks and they’ve already gone up 20% on their food so a workmen doesn’t have a chance pay in taxes I expected to go up a little bit but not 20% or I didn’t expect sales tax go up at all

Desired outcome: contact me Faron Glover at 502 594-1498or email [protected]@gmail.com

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G
10:43 pm EDT
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I ordered six drinks and as I went to get a refill on one of my six drinks they refuse to honor the refill with my receipt and it really irritated me because the little kids who work at the customer service front register are so immature so gossiping so horrible at representing McDonald's as an employee because they were cussing inappropriate not respectful...

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S
12:25 pm EDT
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I walked in like I always do and this has happened on multiple occasions and I needed someone to ring me up and do my order but no one came to me and I was talking to them and they totally acted like I wasn’t there totally.. They were on their cell phones looking at them and no other customers to wait on but me.. So an older lady came to wait on me and she...

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C
9:59 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more
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The two of us sit down we ordered food and two caramel macchiato’s we wanted them hot. They brought them to us cold. We waited over 20 minutes. They did not bring them to us. This is the second time it has happened. They were very rude. They were very disrespectful to my partner and I. The employees name was Leann Thomas. This happened at the Marion...

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J
9:53 pm EDT
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I ordered two frappe mochas and a large fry got to the window paid for the frappe of mochas in the fries got to the second window continue to sit there waiting to get two frappes and a large fry 20 minutes later still only got two frappe mochas which weren't even the correct mochas and then proceeded to get told I was already handed to Fry's when never...

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R
9:24 pm EDT

McDonald's Macdonalds Severn md

Came to macdonalds for a back of fries and no one was in the speaker . I been trying to make an order from the first window and they said you have to go around the line . I was in the line but no one was on the speaker to take my order. This happen at macdonalds Severn maryland on 6/22/2022.

After parking my car , it took another 15 minutes to see a manager . They took the points from the app and I told the manager . She said I can’t do anything for you

Desired outcome: Paid for another frrise after waiting 30 minutes

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D
7:07 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more

McDonald's Service

I waited at the speaker for 10 minutes before I left the person taking orders kept telling us to hold on and no one was at the window when we left. They refuse to do their job because it's almost shift change for them and that's not fair to the customers that are on our way to work and just trying to get coffee.the problem gets taking care of for a week and they go back to doing the same thing.

Desired outcome: These managers for the night crew never want to come to the window they need to be on the workers to do the job.

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J
6:00 pm EDT
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Location: The McDonald's at Bordeaux Area. Owen Drive, Fayetteville NC There was a big guy with glasses. His head was bleeding and he kept playing with his scratch or pimple on the back of his head. He was yelling, saying " I got something for they [censored]"The other employees were visibly afraid of him. One older woman tried to joke with him to calm him down...

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