Cold food incomplete order
I ordered 3 double cheeseburgers only got one it was cold the apple pie was cold as well as the large fries it was way overpriced considering what I received I'm a loyal long-term consumer at McDonald's I usually go to Tifton to order the exact same order but now I won't I want a refund my receipt number I don't see it but will definitely post a negative Google review it's unfortunate [protected]
Desired outcome: Refund
Employee
I went to McDonald’s today and the person who was taking my order was very rude. She kept interrupting me every time I tried to order by saying anything else, anything else over and over again. When they handed me my kids happy meal it had the word [censored] written on the happy meal box. Store #: 22592 Address 1901 Coors Blvd SW Albuquerque Nm 87121 Order #: 72
Read full complaintService
On July 7 at 6:30 we couldn’t get anyone to take order through drive thru. Waited 20 mins and no ever would answer. People were pulling off left and right. For 10 cars that left they might would take one. This is not the first time this has happened. Also when we could get service through the drive thru they would tell us cash only and this always seems to...
Read full complaintManger
Every time I walk into this McDonald’s this manager gives me a hard time and I know that she’s a manager because she has all the broken T-shirt. I just left all the deer I went to go use the machine because she said they’re not taking orders at the register I was told not to place my order in the machine because they’re only doing Door Dash. It is 6 o’clock...
Read full complaintUnprofessional customer service /refusing to giving back my refund
McDonalds location 1808 S Beltline Rd, Dallas Tx 75253 On Tuesday 8;00pm i went to McDonalds to try the Grimace meal , i ordered 4 Grimaces meals, by drive thru , so i made my order , then proceed to pay , i handed my debit card to the cashier , he slide my card on the their little scanner to charge me for what i ordered ,but then after he finished sliding...
Read full complaintThe store
McDonald's on 9470 Greenwellsprings Rd is so unprofessional if it's not the customers coming there on a daily night and day always receiving free food from managers and employees taking whatever they want to take home also eating food while on shift the boys smoke weed and cigarettes in the bathroom they also smoke outside across from McDonald's and the...
Read full complaintIncorrect order and overcharged
Today 5/7/2023 at 15.48.30 I visited 0601 store, Heads of the Valley road, SkewenSA10 7DR.
I ordered chicken mayo burger amongst other items totalling £22.15p
When I picked my order up after paying I then discovered after pulling away from take away going home, I discovered I had a Chicken Sandwich instead of Chicken Burger. And much more expensive.
I am a disabled pensioner and am very cross with this. Sadly not the 1st time they made an error and if I`m correct not the 1st time I have complained to no avail. Not acceptable.
Please reply with reason
Desired outcome: Refund and an apology please and know staff be trained.
bad customer service, wait time, and cold food no napkins nor condiments
good morning, i received horrible customer service at the McDonalds in Clinton Mississippi store#5832. I came to McDonalds around 6:15am and ordered a mcgriddle combo. I was asked to pull up and someone would bring my food out to me which never happened. After waiting on my food for 15 minutes i decided to go inside and wait, finally a representative came...
Read full complaintAwful food and service
My meal was horrible, I ordered 1 big Mac which the bottom bun was as hard as a rock, and 4 regular cheese burgers, the cheese burgers had some kind of processed cheese food, when did you start using that garbage? I don't think it's even classified as a food, then the restaurant had 6 screens to order from so I made my selections and paid, other patrons came in and ordered after I did and I waited for my order and waited and waited 10...15 minutes later the manager asked me my number and it wasn't even being filled..so awful food, poor service equals an f, and I will never eat at a MD's as long as you use that God awful processed orange stuff, I would however like a full refund
Desired outcome: Refund
Wait time for meals.
Twice now, my wife and I have gone to the McDonalds in Palmer, AK. and have literally waited between 25 - 30 minutes for our simple order. They were running at full staff both times. We also came in at non-peek hours. When we finally received our orders, it looked like they threw the meat on the buns because half the meat and cheese was in the wrapper. Thi...
Read full complaintApp order
I was heading to an event in Apopka FL (3141 state rd 436) & I placed an app order to pick up when I arrived. I changed the location in the app & when I arrived the app told me I was at the wrong location & my order was waiting for me at my home location 20 miles away. This is highly inconvenient as the drive thru queue is extremely long (which I was trying to avoid by using the app) due to the event I am attending. I cannot be late & I do not have time to wait in the queue. Now I will not get to eat. Thank you McDonalds & your useless app. Never use it again. It sucks.
Desired outcome: Refund & fix the app that wants to choose your location
My breakfast orders
On July 1st a friend of mine and myself were having breakfast the receipts clearly states 7:37 a.m. the order was completely wrong and we did not get everything we ordered at all it was very sloppy job we have been faithful customers for years cuz it's McDonald's if someone could please give me a call back 399-9375 my name is Vanessa Paine. Thank you.
Read full complaintWrong food delivered
I placed a delivery order to McDonalds and th wrong food was delivered. My order was a triple cheese burger with extra onions, shredded lettuce and well done, along with a McChicken, but they sent me a McChicken with bacon on it ( I do not eat pork). No triple cheese. I would like to be refunded fir the sandwich I did not receive. Store located at 2529 Good...
Read full complaintThe floors in the establishment was greasy and I slipped and fell on my crutches
Hi I want to make a complaint and find out some information about 1707 McDonald's on Butler boulevard Rome New York I was in there establishment yesterday I'm on crutches I'm an amputee and senior citizen I was standing in front of the food and the employees walk in and out and it was covered and oily Grease the floor and I slipped I landed on the floor I...
Read full complaintNew sauce rule
I feel that the charging for sauce is ridiculous! I went through and got fry’s and a drink and I asked for sauce at the window for my fry’s. I only asked for one ranch and the worker said that it would be 42 cents! This is ridiculous! You only get sauce if you order nuggets which is crazy to me because plenty of people enjoy dipping their fry’s in sauce! I will not be returning!
Read full complaintCharged for someone else's order
I went to McDonald's drive thru on 6/28/2023 at 2851 Sheridan Street Hollywood FL 33020 at 3:33 p.m. I placed my order for small fry and medium diet coke. I went to the first window and told them what I ordered and handed them my card. The person at the window was taking an order while charging my card. My card was returned and I went to the next window...
Manager at Moline, Il location
On 6/26/2023 at 2:36 PM, I visited your location at 3433 Avenue of the Cities, Moline, IL. One of the maintenance persons was in the process of cleaning the floors in the rest room. The floor was "extremely" wet. She did have the sign up. But, being a senior, it was urgent. I fell in the stall and could not get up because it was so slippery with so much...
Read full complaintThe app is not working!
Ooops ! Something went wrong ! If you have done a factory reset or transferred over to a new device recently , please try again the first day in the upcoming month or later
It's not you - it's us!
We are sorry but we seem to be experiencing
technical difficulties
DCH-NET-VAL-403-NON
Very Lag and Not Working
This is very bad app I download so I can order online but it won’t let me do that it keep saying error and that is not ok. Please please please please please fix this app so I can order online in Lebanon because I am from Lebanon. I am not from Kuwait. Thank You and Please reply or I’ll delete the app!
bonus coins
always making bonus coins higher. big mac was 15000 coins and now it got 18000. the same
goes to every product as well. also the prices got higher. 2 pcs fries with discount was: 6.5 Lari and now it got 6.9 Lari. everything getting expensive. every time the staff lacks the product i order. _———————————- Zz
Most discussed McDonald's complaints
Workers couldn't understand englishRecent comments about McDonald's company
Pies
Boston Market
209 reviews
Steers
432 reviews
Church's Chicken
470 reviews
KFC
3472 reviews
Pizza Hut
2959 reviews
We have received your comment. Thank you!