Menu
Write a review
File a complaint
McDonald's Profile

McDonald's

www.mcdonalds.com

Learn how the rating is calculated

1.6 44 Reviews 2895 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

McDonald's Complaints Page 14 of 145

ComplaintsBoard
R
1:19 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

McDonald's others bill sent to me. which milead my wife that i was dining with someone else. caused family dispute and caused me huge loss.

Yesterday one sms was sent to my dad's number [protected]. a link was there which lead to bill. i stay for work at mumbai whereas my family in pune. once they clicked on the link bill opened which shows i dined at kalamboli mumbai. I denied but they shown bill as proof. this lead to dispute and ultimately it caused me financial loss because i need to go to pune by taxi and come back to mubai today for work. i tried to explain them but they are not agreeing with me. pay me atleast for taxi fare to and from pune to mumbai and send and appology sms on same number [protected]. order number was 389. crew id: [protected] shashikant kumawat . date and time: yesterday: 22:02:20

Desired outcome: I would like an apology and compensation for loss due to family dispute because of you.

Read full complaint
Hide full review
ComplaintsBoard
O
12:41 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

On 6/14 at 4:15pm I had brought my daughter to McDonalds to get a water due to high glucose levels. I had gotten a run around that we could not purchase water in the drive through unless we bought something else. So I went inside to get a water when I was laughed at, very rude and unprofessional. The lady hollered to another co worker and said she really...

Read full complaint
ComplaintsBoard
C
7:55 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

My name is Carrie Haynes my daughter Phyllis Barner is 17 years old still in high school and has been working for McDonald at 1540 Broadway Street Toledo Ohio for over a year now And as with any job has had ups and downs of course some her fault which she openly admits to But I am in shock and at utter despair that on 06/11/23 a customer in lobby that...

Read full complaint
ComplaintsBoard
L
Verified customer This complaint was posted by a verified customer. Learn more

McDonald's Kind of a trash

Works fine, but not being able to use more than 1 reward at a time is a load of garbage. Just makes me want to delete the app and not even bother with it anymore.

Read full complaint
Hide full review
ComplaintsBoard
J
Verified customer This complaint was posted by a verified customer. Learn more

McDonald's Don’t bother!

Whatever they did to change it isn’t working. Can’t select country. Can’t X out of screen. Lost my deals/rewards. Won’t let you see any other screen. Pop ups won’t clear off!

Read full complaint
Hide full review
ComplaintsBoard
E
Verified customer This complaint was posted by a verified customer. Learn more

McDonald's Crap

My country is not even listed in the app so anything else I click on I cannot even read it. The QR scanner thing does not even pick up what I am scanning it’s just all around junk.

Read full complaint
Hide full review
ComplaintsBoard
A
Verified customer This complaint was posted by a verified customer. Learn more

McDonald's The app doesn’t let me order pickup on my local McDonald!

This is very disappointing and I would expect more for a fast food restaurant like McDonalds.

It only lets me order SOMETIMES and not even in my local McDonalds, one 42 miles away!

Read full complaint
Hide full review
ComplaintsBoard
J
Verified customer This complaint was posted by a verified customer. Learn more

McDonald's Una pena

Para que una App que te lleva a un navegador tradicional para hacer el pedido, que pide de nuevo autenticación y que no hace nada diferente a ir al website normal. Mala experiencia de usuario

Read full complaint
Hide full review
ComplaintsBoard
E
Verified customer This complaint was posted by a verified customer. Learn more

McDonald's Desgraça

Pensa numa desgraça de APP feito por umjumento incopentente ,
Corno desgraçado desenvolva um lixo de App onde se possa fazer a desgraça de um pedido lixo desgraçado burro , vá estudar BURRO .

Read full complaint
Hide full review
ComplaintsBoard
G
Verified customer This complaint was posted by a verified customer. Learn more

McDonald's Pésimo

Dos horas esperando el pedido y no llegó estamos intentando llamar al numero que sale en la app y nadie contesta cero recomiendo que compren por aqui no sabemos que onda con la comida o la plata

Read full complaint
Hide full review
ComplaintsBoard
K
Verified customer This complaint was posted by a verified customer. Learn more

McDonald's Keep it simple, put the checkout bag back

The newest update eliminated the bag to check out, if you would stop changing options, and keep it as simple as possible. It would eliminate the need for future updates. Keeping it simple, Stupid!

Read full complaint
Hide full review
ComplaintsBoard
B
Verified customer This complaint was posted by a verified customer. Learn more

McDonald's Unable to use

This app works occasionally. The tutorial for the rewards keeps popping up and there is no way to exit. Several times now I’ve been able to use a deal because I can’t get out of the stupid tutorial

Read full complaint
Hide full review
ComplaintsBoard
S
Verified customer This complaint was posted by a verified customer. Learn more

McDonald's Complaint about McDonald in toa baja / levittown Puerto Rico

McDonald de toa baja / levittown the worst ! This is not the first time that this restaurant runouts of products and the manager in charge refuse to exchange the product that they don’t have for another

Read full complaint
Hide full review
ComplaintsBoard
R
Verified customer This complaint was posted by a verified customer. Learn more

McDonald's WHY

So this app works on my phone but why not on my grandmas phone it’s really wierd so please fix this for iPhone 7 and make a USA language for iPhone 6 if you don’t do it I will give this a 1 star so you better fix it

Read full complaint
Hide full review
ComplaintsBoard
E
Verified customer This complaint was posted by a verified customer. Learn more

McDonald's Terrible app. Tells me I’ve used deals I haven’t used

Won’t allow me to use daily deals I’ve used yesterday. Also using deals at window sometimes tells me I have to wait 15 minutes before using the deal as if I just used a deal when I haven’t. Terrible app, should get fixed…

Read full complaint
Hide full review
ComplaintsBoard
H
Verified customer This complaint was posted by a verified customer. Learn more

McDonald's Ridiculous

What a waste of time. They don’t allow you to use a password. You have to verify through email every time you want to use. Why aggravate your customers? It should be easy to spend money at McDonald’s with their app. Not so here.

Read full complaint
Hide full review
ComplaintsBoard
N
Verified customer This complaint was posted by a verified customer. Learn more

McDonald's Notificación que no se va

Me sale en el app que tengo una notificación que no se va. Ha pasado más de un año y sigue ahí. He hasta borrado el app y bajarlo otra vez y sigue apareciendo. Primero fue por los whatsapp stickers y ahora verifico todo y sigue ahí.

Read full complaint
Hide full review
ComplaintsBoard
B
Verified customer This complaint was posted by a verified customer. Learn more

McDonald's Cannot Sign-in To Existing Account

I’ve been using the app for years without issues. Then stopped showing Deals. Decided to remove and reinstall app. Now it won’t allow me to sign-in and register my device. I’m tech savvy, but this is ridiculous. Great app when works and signed in.

Read full complaint
Hide full review
ComplaintsBoard
R
Verified customer This complaint was posted by a verified customer. Learn more

McDonald's NO CUMPLEN LO QUE PROMETEN

Tenía dos cupones que recibí por compras en el Auto Mac que demoraron más de 60 segundos en entregar y los vine a redimir, me dicen que no son válidos los cupones para la hamburguesa cuarto de libra. No hay respeto por el consumidor y hacen falsas promesas

Read full complaint
Hide full review
ComplaintsBoard
E
Verified customer This complaint was posted by a verified customer. Learn more

McDonald's One star for deals, -4 for everything else

This app is consistently failing. Now there is no cart to check out. I assume this is since the last update. Do you not realize that orders cannot be placed through the app? Or perhaps this is another ploy as with the menu pricing that is anything but consistent!

Read full complaint and 1 comment
Hide full review
1 comment
Add a comment
S
S
Sarah paton
Mont Vernon, US
Send a message
Aug 13, 2023 12:25 pm EDT

On Aug 7 at about 530pm I went to mcdonalds my husband and daughter the staff was in the back literally screaming to the point I couldn't hear my daughter talking to me . I waited a 25 min for my food before was even served it to listen to staff screaming at one another I will never eat there again!

Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
McDonald's Category
McDonald's is ranked 1 among 59 companies in the Fast Food Chains category