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KIA Motors Customer Care Service

Kia Motors Corporation

111 Peters Canyon Road
United States - 92606

Customer Support Phone Numbers

+1 949 468 4800(Headquarters) 10 7
+1 800 333 4542(Customer Service) 17 2
+1 888 542 6334(Kia Media Line) 1 1
+1 949 468 4515(Headquarters) 0 3
James Bell
Director, Corporate Communications
James Hope
National Manager, Product Communications
Cell: +1 949 943 0826

KIA Motors Complaints & Reviews

Kia Motors / a/c compressor kia rio 2015

Mary Zaki on Oct 20, 2017
Good Afternoon, Hope my e-mail finds you well. I am Mary Zaki from Cairo, Egypt. On August 24th, 2017, I went to Kia Motors Egypt Kattamya branch. On checking my car, it has been noticed that the compressor needs to be changed due to manufacturer deficiency. The Engineer, Ahmed, has reported it...

Kia Motors / my 2012 kia sedona van

BJ!.? on Oct 14, 2017
In 2011 I purchased my first new vehicle, a 2012 Kia Sedona. I have really enjoyed my van but about 3 months ago it began to leak in the very back. When it rains I have puddles. I have had it in the shop to get it fixed 3 times and it still leaks. Is there anything you can do to help me...

Kia Motors / 2013 kia sorento

Jennifer Cheeseman on Oct 12, 2017
I bought my 2013 Sorento in January of 2014. Only having this car 3 years with 40, 000 miles on it, my engine blew and I had to get it towed to the Generation Kia dealership in Bohemia, NY on July 3rd, 2017. They then left me without a loaner or rental car for a whole week until they...

Kia Motors / 2017 brand new kia forte

Brittany Beaudry on Oct 11, 2017
I purchased my brand new 2017 kia forte in april of this year... its now oct 11th. for the past month I have been having major break issues, screeching while I break softly, squeaking, odd banging sounds while I break and the vehicle doesnt even have 6k miles on it. Its 5 months old. There...

Kia Motors / brakes and rotors

Chris.Clark on Oct 9, 2017
Hello i purchased a 2016 KIA. The car has been flawless until i heard a grinding noise in my brakes. Took it to a dealer and my thinking a caliper was hung up and my STELLAR warranty would cover it. Well not only did it not cover the front left brake i was told i need brakes and rotors all...

Kia Motors / service

Hazel and Matt on Oct 9, 2017
Dear KIA, I've been a KIA owner since 2012 (own 2 KIA optimas now) and I couldn't be happier with the service I receive from Kearny Pearson Ford and Kia location in Clairmont, San Diego California. My family and I recently relocated to League City, Texas and need service for our cars. My...

Kia Motors / service performed not covered by warranty and should be covered

Susan Ann Coonradt on Oct 4, 2017
Large amount of water coming from dash on passenger floor. Took my Kia Optima in for service. They replaced an evaporator drain hose that was clogged causing water to enter vehicle interior. They advised me that this is a problem with KIA vehicles and that they have approximately 8 KIA...

Kia Motors / finance manager

MariaGRodriguez on Sep 28, 2017
1 / 3 Evergreen KIA 9205 S Western Ave. Chicago, IL 60643 RE: Customer Service Dear Sirs; On Thursday, 9/14/2017 I received a call from a sales representative from Evergreen Kia, located at 9205 S. Western Ave., Chicago, IL 60643, the dealership where I had purchased my 2016 KIA Soul. The...

Kia Motors / having burned smudged mark after bird dropping and kia representative informed me its owner negligence.

Janicewww on Sep 25, 2017
Greeting! KIA Sportage 2.0 AWD bought in November 2015. 1. Met an accident on 16th June 2017, the vehicle was sent to KIA authorized service center on 17th June 2017. After 1 mth that is 17th July 2017, there has not been any progress of repair due to parts not available. I have proceeded to...

Kia Motors / service

Mad Widow on Sep 21, 2017
I this is my 2nd purchase at University KIA. The first sale was fine. I came in the end of August to trade in my Soul and purchase a Optima/ 2017. I told my my sales man that I had my own financing through my Credit union, but instead of hearing what I asked them to, they ran my...

KIA / kia question

clivebillowes on Sep 20, 2017
I was searching the web for an answer to an issue I am having with my KIA motor vehicle, suddenly a pop-up appeared inviting me to get expert answers. Another pop-up appeared stating I need to pay a $5 refundable deposit, this I did but about $20 was taker (ZAR270). This already annoyed me...

Kia Motors / key

rhonda brown on Sep 6, 2017
We had to purchase another key for my Kai optima. I went in on that Thursday morning at 7:30am. The gentleman informed me that he was billing me for everything to replace the key. I asked so when the key come back would I owe anything he replied no. When the key arrive he will call me and...

Kia Motors / file# 10125091 - kia sorento - no substitute vehicle provided while there was a call back on engine and fixing it took more than a month

Topmillwork on Sep 6, 2017
When our car broke down we called Kia Toronto and they said your car is under warranty. We thought we had to get it fixed so we towed it to our mechanic. He said the engine is done and you would have to change it. We called Kia H.O. in Toronto and they said there's a call back on the...

Kia Motors / kia cerato car

bahaanassaj on Aug 24, 2017
I bought my car (Kia Cerato 2017) from Kuwait agency after i saw one of my friends bought the same car and I like it. after I bought that car and went back to my home, i found that there is no salon light (Internal light), then I called the sales man to inform him, but he told me that car...

KIA / poor customer service and lies

Dian Sugar on Aug 23, 2017
After a horrible waste of my time at another location I left on my search for a different car lot to look at cars. I went to Clovis Kia and I had a great time with the sales agent showing us cars even though it was very hot.. I did notice that the cars he showed us were either broken in...

Kia Motors / my car kia 2012 hybrid 2000cc

ramihali on Aug 19, 2017
Hi, I got below error in korean language as my car is imported directly from korea to Jordan, once we translated it gave " check braje system", technician checked and found error "c1237" (hight brake sensor low", he said we have to change the lower ABS which costs in Jordan around 2000...

Kia Motors / delivery

John@bulgaria on Aug 17, 2017
Ordered and paid my deposit for my new Sorento on the 4th April 2017 I am still awaiting confirmation of delivery date Despite numerous emails and messages to the head office in bulgaria and the local showroom in Veliko Turnovo I still don't know when my car will be delivered I am the...

Kia Motors / customer service at lokey kia clearwater fl

tommymoo on Aug 15, 2017
Having purchased numerous cars from Lokey Kia in Clearwater, FL I am extremely unhappy with customer care at this dealership. I brought back a lease in January of 2017 with 17, 000 less miles on it than expected. I spoke with Lance Parrott and asked him if he could waive the $428.00 fee...

Kia Motors / 3 time repair attempts engine knocking sound and nothing changed for kia picanto 1.2 ex at

bellamy 2188 on Aug 10, 2017
First, I bought my Kia Picanto 1.2 EX AT at BALAI Kia Pasay Philippines last June 24 2017, at first I was so proud and happy to receive and use it. It was fine at first week of using. But after 500km, I noticed a squeaking sound and a knock in the engine when you step on the gas. so I...

Kia Motors / gap insurance refund

Kieran Gillingham on Aug 9, 2017
I applied for a refund on my GAP INSURANCE after my car was paid in full evidently they got the check at dealership in Silsbee Texas and have been holding it for going on 3 weeks now and can't tell me why only that they are changing ownership not only that they say they have to send check...

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