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KIA Motors Customer Care Service

Kia Motors Corporation

111 Peters Canyon Road
United States - 92606

Customer Support Phone Numbers

+1 949 468 4800(Headquarters) 5 1
+1 800 333 4542(Customer Service) 14 0
+1 888 542 6334(Kia Media Line) 1 0
+1 949 468 4515(Headquarters) 0 2
James Bell
Director, Corporate Communications
James Hope
National Manager, Product Communications
Cell: +1 949 943 0826

KIA Motors Complaints & Reviews

Kia Motors / key

rhonda brown on Sep 6, 2017
We had to purchase another key for my Kai optima. I went in on that Thursday morning at 7:30am. The gentleman informed me that he was billing me for everything to replace the key. I asked so when the key come back would I owe anything he replied no. When the key arrive he will call me and...

Kia Motors / file# 10125091 - kia sorento - no substitute vehicle provided while there was a call back on engine and fixing it took more than a month

Topmillwork on Sep 6, 2017
When our car broke down we called Kia Toronto and they said your car is under warranty. We thought we had to get it fixed so we towed it to our mechanic. He said the engine is done and you would have to change it. We called Kia H.O. in Toronto and they said there's a call back on the...

Kia Motors / kia cerato car

bahaanassaj on Aug 24, 2017
I bought my car (Kia Cerato 2017) from Kuwait agency after i saw one of my friends bought the same car and I like it. after I bought that car and went back to my home, i found that there is no salon light (Internal light), then I called the sales man to inform him, but he told me that car...

Kia / poor customer service and lies

Dian Sugar on Aug 23, 2017
After a horrible waste of my time at another location I left on my search for a different car lot to look at cars. I went to Clovis Kia and I had a great time with the sales agent showing us cars even though it was very hot.. I did notice that the cars he showed us were either broken in...

Kia Motors / my car kia 2012 hybrid 2000cc

ramihali on Aug 19, 2017
Hi, I got below error in korean language as my car is imported directly from korea to Jordan, once we translated it gave " check braje system", technician checked and found error "c1237" (hight brake sensor low", he said we have to change the lower ABS which costs in Jordan around 2000...

Kia Motors / delivery

John@bulgaria on Aug 17, 2017
Ordered and paid my deposit for my new Sorento on the 4th April 2017 I am still awaiting confirmation of delivery date Despite numerous emails and messages to the head office in bulgaria and the local showroom in Veliko Turnovo I still don't know when my car will be delivered I am the...

Kia Motors / customer service at lokey kia clearwater fl

tommymoo on Aug 15, 2017
Having purchased numerous cars from Lokey Kia in Clearwater, FL I am extremely unhappy with customer care at this dealership. I brought back a lease in January of 2017 with 17, 000 less miles on it than expected. I spoke with Lance Parrott and asked him if he could waive the $428.00 fee...

Kia Motors / 3 time repair attempts engine knocking sound and nothing changed for kia picanto 1.2 ex at

bellamy 2188 on Aug 10, 2017
First, I bought my Kia Picanto 1.2 EX AT at BALAI Kia Pasay Philippines last June 24 2017, at first I was so proud and happy to receive and use it. It was fine at first week of using. But after 500km, I noticed a squeaking sound and a knock in the engine when you step on the gas. so I...

Kia Motors / gap insurance refund

Kieran Gillingham on Aug 9, 2017
I applied for a refund on my GAP INSURANCE after my car was paid in full evidently they got the check at dealership in Silsbee Texas and have been holding it for going on 3 weeks now and can't tell me why only that they are changing ownership not only that they say they have to send check...

Kia / wrong wheels

GeorgeC. on Aug 7, 2017
I'm Writing On how totally disappointed Im feeling ever since I picked up my Brand New 2017 Kia Cadenza Technology .. Vin# KNALC4J19H5067744.. Last Week .. for what ever reason Kia Has Sent There New Car Dealers My Model and Option Car by deleting 19" Wheels for what ever reason ... My...

Kia Motors / unprofessional after sales service

Robert Skinner on Aug 6, 2017
Warning to all would-be Kia owners. I purchased a new Kia Sportage 2.0 in September 2016. It had 0 km on the clock. So by definition, the first registered user of this car. Over the past weekend, the battery died and I couldn't get the car to start. I contacted Kia roadside assistance, they...

Kia Motors / kia soul ev 2016

Tim Wickramasinghe on Aug 4, 2017
My name is Timothy Wickramasinghe; in December of 2016 I approached your dealership with extreme interest in regards to the 14, 500 rebate upon successful finance of the 2016 Kia SOUL EV (Electric vehicle). I hope of course you remember me, as in-fact I made the purchase and agreement with...

Kia Motors / 2015 kia rio

Ariel W. on Aug 1, 2017
I purchased a 2015 Kia Rio in February of 2015. I purchased the car from Berwyn Kia located 7050 Ogden Ave. Berwyn, Illinois 60402. The motor began to knock in January of 2017. I took the car back to Berwyn Kia, and I had to pay for the service call. Then I was told there was no oil in the...

Kia Motors / I am complaining that your service agency broke my car door handle

Maged el banna on Aug 1, 2017
I brought my car to your agency for changing the A/C system, On receiving the car, I discovered that the right front door handle is broken, I talked to your employee who tried to mask the situation and saying may be from before, but when he got the technician who said that during work they...

Kia Motors / paint or sealer on paint, battery, now I have to replace the motor fan

pat polk on Jul 28, 2017
My battery had to be replaced the first 3 yrs the sealer on the paint of all the car handles and top of side mirrors is peeling off my car is a 2012 kia reo sport hatch back I purchased it 5yrs ago oct 2017 now the fan motor that cools the engine is bad had to replace the motor 159.00 part...

Kia Motors / when I bought the turkey distributor kia niro, the technology in the car did not

KaanTUNC on Jul 28, 2017
Hi; The Turkey distributor does not solve my problem.I want to help and support you. Kia Niro Kia buying the technologies that made the launch on the website www.kia.com.tr are not given to Turkey. In my car (AEB)(SCC)(BSD)(LKAS) and electric memory driver's seat was not given. They say on the...

Kia Motors / 2017 kia sorento from superior kia arkansas

????????-??? on Jul 27, 2017
Still very upset that you have dealers that are allowed to lie about the best offer and install cheap aftermarket parts when I wanted a car remote starter. Then to insult me even more you sent me a $25 gift card to make things better. What is wrong with you people maybe I need to complain...

Kia Motors / customer service

Ali Chaudhry on Jul 27, 2017
hi! i hope i will get a feedback from someone from customer care. i am owning Kia Cadenza from last 3 years it's going perfect with me. i just wanted to inform you that customer care service in Saudi is so pathetic they never respond in emails? i am complaining from since 2 months through...

Kia Motors / paint chipping

trayrob on Jul 21, 2017
Bought are Kia Optima SX Turbo two years ago. Only one other owner before us. Yet in perfect condition. Even bought some extended warranty that was suppose to be "fabulous". Well in last couple weeks the hood started chipping and under the hood as well as rust spots on trunk. Took it to...

Kia Motors / 2014 kia sorento

Nancy Neal on Jul 18, 2017
I purchased my vehicle March 2015 with approximately 280 miles on it. The vehicle currently has 16, 800 miles on it. My vehicle has been towed into the dealership approximately 10 times since I have owned it. Most recent incidents were June 20th and yesterday. Each time it has been towed...

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