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Honda Motor Customer Care Service


Honda Motor Co., Inc.

2-1-1, Minami-Aoyama, Minato-ku
Japan - 107-8556

Customer Support Phone Numbers

1800 999 1009(USA and Canada) 6 3
1888 946 6329(Canada) 1 2
1800 804 954(Australia) 1 0
8800 555 7711(Russia) 0 0
1800 368 8500(Mexico) 0 1
+81 334 231 111(Head Office, Japan) 5 1
+64 800 246 632(New Zealand) 0 0
+44 845 200 8000(United Kingdom) 0 0
+43 22 366 900(Austria) 1 0
+32 26 201 000(Belgium) 0 0
+45 76 305 530(Denmark) 0 0
+49 69 830 060(Germany) 0 0
+353 14 381 900(Ireland) 0 0
+39 800 889 977(Italy) 0 0
+31 207 070 000(Netherlands) 0 0
+47 32 254 800(Norway) 0 0
+351 808 918 281(Portugal) 0 0
+34 902 424 646(Spain) 0 0
+46 771 180 410(Sweden) 0 0
+90 850 733 2220(Turkey) 0 0
+966 122 638 200(Saudi Arabia) 0 0
+86 400 830 8999(China) 0 0
+91 120 234 1313(India) 1 4
+82 803 600 505(South Korea) 0 0
+65 63 399 002(Singapore) 1 0
+54 800 122 146 632(Argentina) 0 0
+55 800 017 1213(Brazil) 0 0
+1 310 783 3023(United States and Canada) 0 0

United States
500 - 2N - 7A, Torrance, CA 90501 - 2746 

Locked Bag 95, Tullamarine VIC 3043, Australia

United Kingdom
Cain Road, Bracknell, Berkshire, RG12 1HL

Hondastraße 1 , 2351 Wiener Neudorf 

Doornveld 180-184, Sphere Business park, Zoning 3, B-1731 Zellik

Kokholm 13, 6000 Kolding

Postfach 10 32 33, D-60102 Frankfurt am Main

Via della Cecchignola, 13, 00143 - Roma, Italia

Postbus 75100,n1117 ZR  Schiphol - RIJK

Pb 1534, 3007 Drammen

Box 31002, 200 49 Malmö

Saudi Arabia
P.O.Box 44, Jeddah 21411
409, Tower B, DLF Commercial Complex,nJasola, New Delhi-110025

370 Ubi Road 3 (Level 2), Singapore 408651

Honda Motor Complaints & Reviews

Honda / crv 2013 hatch does not open during rainy or icy weather

It is so frustrating to have to wait sometimes up to 5 minutes for the mechanism to respond to the key signal to open the hatch. This is not a battery issue as i've replaced the battery. Its something in the wiring. Of course this happens most often during foul weather. Not only is it a...

Honda Motor / honda fit 2014

yanti2810 on Nov 1, 2018

I have a Honda Fit 2014 VIN Number GE61718808, I have a problem with this car, the car engine often dies suddenly while being driven. I have tried checking to the nearest Honda workshop but the mechanics does not know exactly what the problem is. I read about Honda Recall and my car is one...

Honda Motor / honda ruting croatia rijeka service

Bob Bos on Oct 3, 2018

Honda Ruting Service station, Rijeka, Croatia working deep below Honda standard. Service not reliable, ordered spares fitted on other one car then spares requested for correct one, jobs finished partially, staff not reliable, rough and with very poor communitatio standard especially...

Honda Motor / honda vezel z 2014

muhammad hamza on Oct 2, 2018

Sir i have honda vezel 2014 z model, i am facing a problem after some long drive hill area or any traffic jam my car has been stopped and does not pick acceleration then stopped engine for half an hour then goes... Please tell me whats the problem in pakistan all mechanics does not know...

Honda Motor / warranty issue

Ahmed Al Zain on Sep 29, 2018

Dear sir / Madam I have Honda Accord 2014. I was regular in maintenance until I got an issue in the paint I took it to the agent in Bahrain while the car under warranty but they refused to do it. I paid for it after some time I got to take it for major maintenance and I have told them will...

Honda Corporations / 2013 honda accord power steering failure

Phyllis Buycks on Sep 20, 2018

On September 12, 2013 I had my vehicle towed to Jay Wolfe Honda Kansas City Missouri, due the Power Steering failure. The service department diagnosis the problem and contacted me couple days later stating that the power steering was defective and quoted a price of $2, 700.00 to be...

Honda Motor / front brakes

IB09 on Jul 21, 2018

Vehicle: 2009 Honda Pilot VIN :5FNYF38219B007143 Mileage : 73000 Miles Plate # :6FRA626 Vehicle location : San leandro, California, USA Problem: Front brakes become bumpy & noisy & not working well when applied while going down from a higher elevation (down slope), even if the speed i...

Honda Motor / honda city car in pakistan. late delivery. wrong commitment

Naveed757 on Jul 11, 2018

Dear sir my name is naveed aslam. I am from pakistan. I bookef my honda city from honda faisalabad. Before booking I asked to mr mushtaq that when will u deliver car he comitt me that he will deliver car in june. I said ok. Remember it was december 2017. I booked my car but honda send me...

Honda Motor / manager

Dhineshkumar N on Jul 4, 2018

Hi I m dhineshkumar from somanur (8610500770). I bought activa 4g on 25.05.2018 at karumathampatti branch. I have issue with the manager. The manager deals a customers as like a cheap people's. He saying stupid things as a excuse for the delay and also if we ask anything he doesn't respond...

Honda Motor / damaging the interior of my car after being sent for repair

Somaia Mostafa on Jul 2, 2018

I have purchased a honda civic 2017 last November from your shuwaikh showroom branch in Kuwait, and as you know honda is a trusted name for most of people as well as the name of your local agent, so its totally unacceptable for me as customer whose family had been a honda user for almost...

Honda Motor / quality of service provided by viva honda (vcm agencies ltd, mumbai. india) for our honda city.

Pari Sawhney on Jun 24, 2018

The car was sent in for a regular service and the following unprofessional responses were received - 1. Service Advisor attending to us was rude and unprofessional. 2. Rates quoted changed "thrice" for the same part during the day. 3. Multiple calls had to be made by Customer a Service...

Honda Motor / 2015 honda fit - pre-owned

Victoria Gardner on May 23, 2018

May 23, 2018 at 8:04pm Customer Number: 238254 Honda-West Las Vegas, Nevada Hello, I am writing this letter today as I thought I would never have to! Being a long time Honda Owner with several makes and models both in my 26 years of marriage and in the last six years through a...

Honda Motor / to japan general manager of honda locomotives

Yuen Sin Hang on May 11, 2018

Hong Kong's agent is Chanki Motorcycle Co., Ltd. Explain that you did not provide model NC750X (blue) to Hong Kong in June 2018 I hope that you can deliver the car to the general agent in Hong Kong as scheduled I have set a car on April 28, 2018 and received a notice at noon on May 11, 2018...

Honda Motor / knocking noises in gear conversion

Raguvaran Thillai Nathan on Apr 5, 2018

Referring to my case. I bought new honda city hybrid BPK 8427 on 3/2/2018. When you put your car in gear, there should be minimal noise. The transmission should engage easily, and you should be able to drive without any effort. 1. I am hearing knocking noises when the car is put in gear...

Honda Motor / general services

gigo pappachan on Apr 3, 2018

Sir, I am a honda civic customer since 2015. Two years your service was good...but now it os going below average. Service should be same for all the customers regarless of nationality. Even the minute fault in delivering a service is quite annoying. I hope service in kuwait will improve. Cost...

Honda Motor / honda saudi arabia's dealer rejected my car.

Aous Mohammed on Feb 28, 2018

I'm Saudi citizen and I bought Honda Accord model 2017 from Emirates and currently, I have window issue on the right rear one, once there is rain the window will open till half and does not close up again. The second issue is that there is a cut on the first part of the protection steel...

Honda Motor / engine oil over consumption and safety issue

Jacelynn on Feb 16, 2018

Model: Honda Hybrid Insight Chasis#: JHMZK2850DS201866 Engine#: LDA34008234 Registration: 30/11/2013 Mileage: 113242km The car had pulled over by the road side for 3 times while I was driving, it jerks for a few times before total stopage, riskings my life of road accidents. The car had...

Honda Motor / service and spare parts

Kamalalinasrallah on Feb 9, 2018

I have Honda Accord 2011. V4 There is oil leak from steering box I went to Honda service to fix it. They said it will cost 4900QR I said ok start but when I received my car they said steering bump and steering gearbox not available but we stop the leak after a day test my car still there i...

Honda Motor / service and quality of 2014 honda accord

Jack Dufour on Feb 3, 2018

To: Honda Customer Service and Executive Branch. I am writing this letter to express my disappointment with the decreasing quality of Honda cars and poor customer service at the dealer level! I have been a loyal customer to Honda for over 40 years and records will indicate how many new Honda...

Honda Japan / honda insight hybrid 2011 - cvt auto transmission chain belt snapped

Rgie on Jan 23, 2018

Purchased: 13 July 2011 Honda Dealer: Angkasa Motor Sdn Bhd (Honda Malaysia) Date Incident: 10 Jan 2014 Damage: CVT Auto Transmission How: Driving through building ramp at 5 - 20 km per hour to the building parking. Mileage: 96, 000 km Age of Car: 2 years +++ Warranty: 3 years or 100, 000...