Honda Motor
Reviews and Complaints

Dear Sir/Madam,
I am writing to express my serious concern regarding a significant design flaw in the Honda ADV160 motorcycle that I recently purchased. Specifically, the lack of an engine cut-off warning system poses a serious risk of battery drain and potential damage to the motorcycle.
In my experience, there is no signal or alarm to indicate that the engine has not been properly switched off. This oversight can easily lead to unintentional battery drain, particularly for riders who may momentarily forget to turn off the ignition.
This lack of a basic safety feature is unacceptable in a modern motorcycle and presents a significant inconvenience and potential for damage to the vehicle.
I urge Honda to address this issue promptly. I recommend the following:
* Implement an engine cut-off warning system: This could include a visual indicator (e.g., a warning light on the instrument cluster), an audible alarm, or a combination of both.
* Issue a recall or service bulletin: To address this issue for existing ADV160 owners.
I believe this issue needs to be addressed to ensure the safety and satisfaction of all ADV160 owners. I trust that Honda will take the necessary steps to rectify this design flaw.
Sincerely,
Ng Eng Lai
[protected]

Dear Honda Team,

I am regular customer of Honda and used many Honda cars. I purchased Honda civic in 2019/20 and maintained by Honda centers ( hand avenue and Margalla). Mostly I have many complaints from Honda Center ( avenue Honda) but I always ignored as per request of staff. Couple of days ago ( like 1 week ago dated 04-04-2024) I had done my routine visit to Honda avenue Islamabad for oil & filters changed but Honda center staff was guiding me some more work is urgently needed, details are mentioned below:-

1- Engine Oil

2- Oring7.45X3.61

3- Honda CVTF HCF-2 3.5L

4- Washer Drain Bolt 14mm

5- CVTF Change

6- Engine Oil Change

7- Throttle Body Clean with Computer C/UP

8- Valve Clearance Adjustment

9- Brake Services

10- General Checkup

11- Wheel Alignment Wheel Balancing 4 Wheel

12- Catalytic Clean

13- Fuel Injector Services

14- Computer Checkup

15- Electrical Check up

I agreed and paid Rs.53,490/- against for all above mentioned services and Parts. Evidence is also attached for consideration. after completion of require job , I received Gate Pass from Honda Avenue and come back my home and parked my car in parking.

After two to three days during using car , I observed abnormal sound from front of my car near wheels but due to not using long drive I did not clarified what is actual issue. So finally, I decide for again visit to Honda for solution and satisfaction but due to EID holidays Honda Center was closed. Right now, I observed abnormal sound increased and car condition is not useable. So right now, I checked my Car left wheel Brake Caliper is loos and nut bolt is missing due to this my car is giving abnormal sound and creating problems. I know and also informing you during Car servicing from Honda many junior Helper was working on my car and that time I complained concern officer.

Due to Poor and unjustified services from Honda Avenue Center ISLAMABAD , I and my family stuck and not enjoyed our Islami Day of EID and also our life was on Risk from 04-04-2024 to till now.

I want to ask you ? if due to Poor Services of Honda Avenue Islamabad me or my family faced any major accident/loss ( like death etc) than who was responsible ? ? and who is responsible for this all?

As you know we always pay heavy cost to Honda Center instead of Local Market only for Good Quality Parts and Services, but I am disappointed from your Honda Center Services.

So please take serious Action against my complaint and dismissed your non-technical and careless staff including inspection Manager Mr. Zain and all involved staff. Secondly, I am also going to court and Police station for Legal proceedings because due to this me and my family member are scared.

Note :- all relevant documents and pictures are attached for your consideration and further processing/action.

Date: 14 Jan 2024

The incident happened in Sep 2023 (4 months ago)

Location: Malaysia

We approached the service center and there was no response till I re-attempt Dec 2024 (after 3 months) I am surprised that on the Honda Malaysia website, there is no area for the customer to file a complaint besides the feedback form.

I have filed my complaints via the feedback form, a total of 3 complaints within 4 weeks. Yet Honda Malaysia has not responded, the service center informed us that Honda Malaysia is not responsible for the damage.

We are seeking Honda Malaysia's official response after several attempts, with our facts on hand, we submit it to Honda Japan for more attention.

My wife and I purchased a new CRV hybrid touring 2023 at Motor World in Wilkes-Barre, Pennsyvania. When we purchased the automobile we were told we would receive 3 free oil changes. We owned the vehicle for over 6 months now and have over 6000 miles on it. I called Motor World service for one of my 3 prommised oil changes. I specifically stated this is one of my 3 free changes. If we have any issues please call. This was approximaely 2 weeks ago, the day before my appointement I recieve a call that the oil change is not covered. You need to let your car run down to 15% for coverage? I stated this was never discussed when we purchased the CRV? The customer rep at Motor World was pleasent but she could not do anything about it. I decided not to have the CRV done at Motor World and would pay for it at another facility. We have owned 4 accords and one CRV and have been a Honda for over 30 years. My father also loved and owned Hondas. This situation leaves a real bad feeling and working in customer service I learned it is very hard to get a customer to return after you loose them. My wife and I will think twice and keep in mind this when we are in the market for a new automobile.

Dear Sir,

My car is Honda FRV type MJH1506V4458, since year 2008.

It is running well since this time. The mechanical part of the Neman steering wheel locking system has been defectuous and we had to change it with original Honda spare parts.

Since November 7th 2023, I have left my Honda car by Toyota-Honda dealer's mechanical workshop in Noumea, New-Caledonia and they do not manage to program the new key for the Neman. They said to me, that they have to contact Honda Japan for further information.

I cannot use my car because of this Neman problem since 1 and half month and I have no recent information from Honda dealer, about what could be the solution.

Could you please help for this ?

My name is Benoit Lhote and e-mail address : eb.[protected]@gmail.com.

Best regards,

Benoit Lhote

I had complaints about my break issue 4 times and each time I complain Honda UsJ Malaysia service centre will skim my break disc without changing break pad. The form where I sign before collecting car indicates that’s my break pad has 9mm and recommended to change if 4mm or below. Now my break disc is spoiled and they refused to claim via warranty. The disc was damaged completely by reluctant of Honda USJ Malaysia.

I'm writing to complain about the terrible service my partner has been suffering from Honda New Zealand since she brought the car new in 2021 it has been back to Honda many many times because of the dashboard having a horrible rattle and each time we got the car back is was worse than it was and one time when we got the car back it had lots of old rags stuck down the front of the dash by the windscreen we were shocked at such a terrible service and after so many times of them removing the dash they scratched the steering wheel so bad it looked disgusting so we complained and got them to replace it and now after still taking the car back the new steering wheel is getting scratched again and still the dashboard is rattling my partner and I are absolutely sick and tired of the stress it has caused my partner who owns the car and she is also be going through cancer treatment and this disgusting service has not helped her it might of even contributed to her sickness and we want something done about it or I will go to the media and spread the word about HONDA and the disgusting service my partner and I have gone through since buying this car and the pain she has gone through.

A critical parts order has not been activated as suggested by Honda customer service after an order for parking brake cable replacements was cancelled due to lack of availability.

My email request went to the local dealership this week and the request is being ignored.

My Honda Pilot cannot pass inspection due to this lack of replacement parts and is rendered useless.

My cancelled order was placed online number [protected] from Bedard Bothers Honda and I have not heard back from the their parts dept regarding the request to place this order on "critcal status".

I filed a claim for my AC compressor because I received a letter in the mail that it was under warranty and I would be eligible for an reimbursement.

I paid over $1800 in fees and finance charges when I originally paid for my repairs.

Now I am only getting reimbursed $1091 and when I called the [protected] a lady named Jessica was super rude and condescending.

Very bad customer service experience.

Brenda Torres

Bought Honda Civic. So many defects. One after another. Long waiting time to claim warranty.

First was the dashboard defects. Took ling time to claim and fixed.

Now USB defects due to Radio failure. Replaced and drove the car back. Then discovered no connection to radio station. Was requested to drive back the car to service center for checking.

Gear rack also defective. Found out it's a defect for quite many Honda cars. Was told no stock and waiting period up to Jan 24 and beyond. Was advised not to drove far for safety reasons?!

Been using various Honda cars for years and this is the first time I have experienced the low quality Honda Civic RS. This will be my last Honda car.

The 2018 Honda Odyssey has a design flaugh. The control module for the back hatch is not sealed well and allows condensate to bulid upinside and short it out.

This module should be redesigned to avoid this problem.

This problem is common with this model. The module is hard to get because of the numerous failures.

Jeff Wyler Honda in Louisville, Kentucky charged me $2,600.00 and did not fix the problem.

My Brother-In-Law replaced the module in 15 minutes.

I have dsent many emails to honda in california , i cant even get them to call back and when they do there are not very nice.

See technical bullentin tsb20-[protected] code poae1

this is excatly what my repair shop found

honda in califormia says not covered but bulletin say all 2012 civic hybreds are honda wanted $5500 to repair my bill attached was $3218.33..Orgina ome honda part

i have been a walking ad poster for hona all my life

i have puchased 18 vehichles for myself daughters mother and grand child

ck for yourself here are the phone numers [protected], [protected], [protected] ,[protected]

this has really dissaponited me to no end its not right and honda ik doesnt treat customers like this i appreciate anything you can do for a retired honda advicate

I just seen your carbon free by 2050 commercial.

I will NEVER buy a HONDA EVER!

This Climate Change BS has got to stop!

You cannot make a battery operated vehicle at this time that endure being stranded a snow locked traffic for hours and until you can, Pushing it on the public is severely annoying!

And because of it. This man and many, many others will NEVER BUY!

You are going to go backrupt.

I had a civic 1.6 diesel 120 hp. and for 10 years I had no problems.

now i bought crv 2018 1.6 diesel auto.

and suddenly my air throttle valve broke, they told me that it costs 3000 euros to make a new one. I opened it and I was surprised, it had plastic gears, and if I buy a new one in 5 years it will break again. This is Honda's fault, and they should recall this particular one

spare parts.

PNP 1101, service at Kah Motor,88, Jln Semabuk, Malacca, Malaysia. Complained about brake pedal noise on 30/3/22, 5/9/22,7/2/23 during servicing of my car but not resolved. My last service was on 9/9/23 and l Complained again on brake pedal noise. I was told the problem is due to electric brake set & master cylinder set, but my warranty has expired on 7/8/23! Why did they replace the parts for me during the warranty period since the brake problem had been highlighted since 30//3/22! I appealed to Honda customer service but was told that my brake problem started after my warranty period! This is ridiculous!

On Friday, Sept. 1 (Labor Day Weekend), I began my 9+ hour drive for vacation and approximately 4 hours into my drive, my 2016 Civic began having A/C issues. I had received a letter from Honda a month or so prior to this issue stating that they were extending the warranty for [protected] Civic for an A/C compressor shaft seal leak, with no mileage limitation. On Tuesday, Sept. 5, the day before my 9+ hour trip back home I had freon added so I could make it home in the 90+ degree weather. I took it to an auto shop and they said there were leaks. I paid $302.16 for the service and once I returned home I called Honda regarding reimbursement. I was told Honda will not reimburse me for this expense. The A/C is currently working due to the added freon. I will take to my local Honda dealership to have the repair made. It's not just about the expense, but also the inconvenience and discomfort during my vacation. I believe Honda should reimburse me for this expense as it is a result of the faulty/defective shaft seal.

Towed to honda repair facility in 21st june 2023

2nd week in july the warrenty company approve the repairs

1.) transmission assembly was replaced. Axle, brakes, sway bar links.

Recomendation: leaky steering fluid (rack)

10 august got vehicle (was not performing properly)

2.) observed fluid leak and returned vehicle on august 11, replace timing belt and tensioner and water pump.

Collect vehicle on 28 august 2023. Observed that engine oil was very low.

On friday 1st september i felt steering squeaks and observe that power steering reservoir was almost empty.

Steering recomendation was not done.

I got the vehicle towed to the honda repair facility on the 6th september

other observation that i notice

a) a chassis bolt at front under carriage was protuding about 3 inches (not bolted properly)

transfer case bolt was not bolted in properly, about quarter of an inch incomplete.

They says that the repairs that is to be made i will have to pay for them (warrenty company don't cover those.

I have already paid a deductible plus $1500

my vehicle is still at the repair facility.

I would like to make a complaint. My Honda bought in Japan and shipped to Cayman Islands. Had its air bag recalled.

Since July 26, 2023 I have had no remedy from the Honda dealer, Car City.

I cannot renew my car license and this vehicle is used as a delivery for business. My business is at a loss with no deliveries from July 26, 2023.

Dealer has no remedy except to wait for the replacement part. I cannot renew my car license without it.

Why are recalls being enforced by this dealer if they do not have parts for indefinate periods of time. no loaners or refunds. To date no replacement part has been install or remedy given.

Please investigate and advise.

[protected]

Julie Range

The TSB above explains that the issue is covered when the car is under 80,000 or 8 years. Our car is a 2016, so under 8 years and it was under 80,000 miles when I made the appointment. I called and scheduled an appointment with Roush Honda in Westerville Ohio on 8/28/23. They did not have any earlier appointments, and so they put me on the schedule for 9/2/23.

Now they won't cover the issue under warranty because my car has 80,133 miles. This is absolutely ridiculous. I've driven Honda's my whole life. I've had 2 Civics, a Prelude, and HR-V, and now the Pilot. Can they show some common decency and cover this, even I'm over by 133 miles when I was under 80,000 when I made the appointment?

Dear Sir/Madam

i have bought an HRV from the official dealer of HONDA here in Cyprus in June 2019. (DEMSTAR automotive). Now the dealer is GALATARIOTIS. i took it there and they said probably the decision will be against me.

Anyway, my car paint started to peel for no particular reason and i cannot accept that a bird poop did the damage as they have told me. My family owned several hondas since 1989, civic 1989, accord 198-, integra 1996, accord 2004, crv 2009, and none of them had such problem from a bird poop.

so what i will have to take precautions for all the birds they are flying in the sky? isn't the paint suppose to be durable for this stuff? older cars are left with bird poops for months and the paint remains intact. the color of my car is white pearl and under the paint the sheet metal is visible. There is no other layer of paint beneath it.

my car most of the day time is in a basement parking because of my work.

i take good care of it