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CB Car Dealers KIA Motors Transmission 2019 Kia Sorento
KIA Motors

KIA Motors review: Transmission 2019 Kia Sorento

S
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3:27 pm EDT
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purchased car new in oct 2019 and never had an issue until march 2025. check engine light came on but didn't stay on - only shows up on ECU - P0741 for the transmission / torque converter - dealership and warranty co state that it needs a new transmission -ordered on March 11/2025 - as of today, MAY 7, no one has any idea where this transmission is. we were told that 126 were ordered directly from South Korea as not available in NA - have spoken to Kia Canada customer support many many times dealership many times - no one can find where the shipment is other than we were told it is on a ship - this is totally ridiculous and we cannot drive our car until it is fixed. Why doesn't anyone know where these are? We want our car repaired. Dealer offered to take it as a trade in on a new car but who wants another KIA after all of this bull crap they have been dishing out.

Desired outcome: I Want to know where this order is and when my car is going to be repaired.

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