KIA Motors

We have less than 400 miles on our Forte GT purchased 3 May, 2024. 20 June it was dead in our garage. Unable to unlock doors, get out of park, put windows up, everything was dead. Was towed (trucked) to local dealer (Yuma, AZ) around 9/930 a.m. Tow truck knew trick to get it out of park, thank goodness. Was told their system was down and could not do anything or even look at car. I called before closing and Julio told me system was up and they would get on it in the morning. He would keep me posted. Today, 21 Jun, I called around 3 p.m. as I had no communication from Julio. He told me system was still down, (was never up) and they could not do anything until system is up (been down since Tuesday 19 Jun). He told me they had tried to check battery but could not as entire car is dead. Also told me they had no idea what problem is as the entire car is dead.

I guess the book they need is in the system which is down with no expectation when it will be up. Asked about a rental and he told me to check next week as rental office is closed for weekend (3p.m. Friday). Help

I have a 2016 Kia Rio with little less than 2000 miles. There is a with the motor the 2nd cylinder. The repair will cost 7000 and l still owe 4000 on the car. I’m beyond pissed! I can’t afford this! A guy that works at dealership stated that this is an issues with Kia and Honda 2016-2019. If that’s the case how come they haven’t don’t recall for the part. There is a recall on other parts.

My 2017 V6 Kia Sorento had its engine seize as I was driving in a dangerous location for a car to be stranded - no warning of any potential for failure. Paid for a tow to have a mechanic tell me the engine burned all but.5 qts of oil, even though I get routine oil canges. Kia cust srvc stated I needed another diagnostics exam by a kia dealership. So after paying for a tow to the Kia Mech and paying for the new diagnostics test to the independent kia dealer, I was quoted $10k for an engine replacement. For a kia engine that seized. Even after I did allll the right things when it came to maintaining the vehicle. After researching, I found several class action lawsuits in regard to my situation. I filed a claim for the lawsuit but my vehicle isn't eligible b/c it's a 6-cylinder. Kia offered me a $1.5k trade-in for my now kia sorento paperweight. Kia will not take any responsibility for knowingly manufacturing and selling a product that burns the entire amount of oil in the engine, regardless of regular maintenance. So I am stuck holding the bag for the original mech's diagnosis, towing fees, the kia dealer's diagnosis, the new car loan I know must get, the remaining $8k due on my existing loan plus an 8% interest rate regardless of my 800 credit score.

KIA IS A BUNCH OF COWARDLY CRIMINALS THAT SELL FAULTY CARDS TO FULL-TIME WORKING MOTHERS WITH 3 KIDS AT HOME

Dear Kia Team,

My experience with your customer support in Korea and Europe was rather disappointing. In short: There was no support, but rather giving me a run-around and no one was willing to help.

I imported a Carnival from Korea to Europe. European officials won´t allow it on roads as they would need some official data from the manufacturer that the vehicle complies with KMVSS( Korean Motor Vehicle Safety Standards) or UN Standards.

Kia Europe cannot give any information as the vehicle was never produced for Europe. Fair enough. But I think it is poor performance that they claim to have no access to Kia Korea, finding a department that would be able to issue the data linked to my vehicle ID. Seriously? Kia in Europe does not talk to HQ in Korea?

Kia Korea even more surprisingly just told me to contact the dealer who sold me the car and this person just did not grasp the ask, and simply sent me marketing material for the latest Carnival (not even mine) model. Utterly useless. They play a blame game and no one takes responsibility or provides needed service.

Good day All,

Hope you are well!

On the 9th of March 2024, I paid for parts which KIA South Africa didn't have in stock. I was only told on Monday; the 11th of March that the stock has been ordered and will be coming directly from Korea and the estimate date in 21 days.

The replacement is out of Warranty, so this was a cash deal and had no alternative mode of transportation. Since and after the 4th of March; I've been using e-halling transport. Which costs me R150-180 (on bad weather; the amount doubles) a day per trip to work. Over the weeks I found myself spending on transport more than I could bargain. I therefore contacted the service provider asking for their assistance with a loan or hired car. I was told that they don't have any vehicles that they assist me with. To even make it worse; the ETA date which was initially the 11th of April; changed to the 16th and now the 19th of April.

I explained to the service provider my financial position after they had the car for a month; and none was taken, i then demand that they give my car back and give me a refund.

The car was driveable when I left it at the service provider; and now it comes back it is not.

The Manager refuses to give me a refund; saying that they can't cancel the order of parts since they're ordered for me. What is my recourse?

No parts; the car is not driveable and no refund?!

My name is Dr. Louay Labban, I am a proud owner of Kia Forte 2016 and I have been an owner of many Kia vehicles. Last month the traction and service lights appeared on my dash board and I was concerned about the vehicle so I towed the car to Hendricks Kia in Concord, NC. Since that time which has been around a month, they have been guessing about the issue and how to fix it. One time they had said that crankshaft sensor had been faulty and they had replaced it, then they said the CPM was not reading. This confusion have been costing me time and money. I have been renting a car on my personal cost and they cost of repair they have been asking is too high. The car has only 60K miles and it's too early for a Kia to have such a serious mechanical issue. I am not sure if there are any warranty that cover this vehicle and I am not sure when they are going to pinpoint the real issue and to fix it. I am really disappointed of the vehicle and of the service. It would be really appreciated if you can do something about this issue and try to settle it for a customer satisfaction and your company reputation. Thanks

Engine burns through oil. I have to add oil all the time - 2 quarts a week. There is no leak. The exterior rear of the car will not stay clean, it’s burning so much oil. Our mechanic suggests that we “hang in there” in hopes that Kia will recall the engine. We are trying to hang on but we will not likely buy another Kia in the future. This is a big expense for me!

I purchased a brand new Kia Sportage at Uptown Kia in Cornwall, Ontario in 2020. First off, I want to say what a beautiful showroom this is and how amazing all the staff are at this location. Very friendly, helpful and it's always easy to make appointments in a timely manner. The job at hand gets done, but there are obviously serious issues beyond their scope that need to be further investigated and resolved.

I have three main, recurring complaints.

#1 - The DLR light keeps burning out on the right passenger's side and so far it's been replaced 6 (six) times that I have record of - possibly more. At the moment, it STILL does not work, and unless I get stopped by the police, there seems little point in getting it fixed again at the Cornwall dealership. There is obviously an underlying issue here that needs to be investigated and addressed because I am tired of going back to Kia and wasting my time. I am having similar problems with the right back up light. I am requesting that the entire units be replaced at no charge.

#2 - The external temperature gauge is inaccurate - always has been. Investigated at least twice but has never been resolved. I am requesting further investigation and resolution at no charge.

#3 - The outside door handles break off with regular force. This has occurred at least twice to the passenger rear door (that I have record of) and a couple of times with the other handles. I am requesting that this be investigated and resolved.

Dear Sir/Madam,

We got delivery of seltos from your dealer/Distributor network Dhigra Motors on dated 3rd March 2024 with certain defect highlighted at the time of delivery as well to Mr Ankul Vashishth (Sales person) . as detail below:

1. Engine check light on

2. Adas cruze control not working.

Above Vehicle was return back to them to get this rectify on immediate basis.

Now till date above issues still not rectified inspite of several request and reminder.

We are struggling to get the vehicle in good condition but no rectification done till today.

I am hereby attaching the documents for your intervention & prompt action .

You are requested to replace the vehicle with new one as its not as per our satisfaction.

Thanks & Regards

Abhishek Garg

[protected]

I purchased a vehicle from kia west coquitlam. Had it approximately a week, the more time went on then more I realized I don't like anything about the vehicle. They have a 30 day return policy supposedly. So I contacted them and told them I was unhappy with the vehicle and didn't like it. That's when I was told I can't return it, I'd have to trade it in which would give me double negative equity. So he basically said just keep the vehicle that you paid over 30 grand for and hate. Keep it for a year then bring it in and get what I want. Gee thanks buddy. What a crock. Don't advertise 30 day returns if you don't intend on honoring it. I also feel like there is something wrong with the vehicle.its shifts very hard and I can feel that sometimgnis not right underneath. I wish I had just stayed with the original dealer I was going to. I will never purchase from these guys again!

I have been trying to get the recall on my vehicle checked and/or repaired. The dealership has said there isn't a fix. Also, I can't get them to call me back or speak to me directly. I am retired and this is my only vehicle. The VIN is KNDCB3LCXL5400184. I have called Burt Ogden Kia in Harlingen, TX and Mike Shaw Kia in Corpus Christi, TX due to that is where I purchased the vehicle.

It has been months since I first began trying to rectify the recall.

I am at a loss as to what to do next.