I purchased this new car with 13 miles on it on April 1,2025. The week of April 7-12th brakes started with a heavy pulsating when applying brakes after driven several miles. During heavy traffic stop and go conditions made issue much worse making it hard to stop. I called and made appt to be seen. Received appt for April 22. On April 17th I went to pull out of church parking lots and when I tried to accelerate the car loss all power and would only barely move causing me to almost get hit. I continue to get on the main highway of New Circle, Road and the car would not pick up enough speed for me to reach the speed limit. Gradually accelerate to slowly sustain the speed I needed at 55. The car would not let you accelerate to pass you would lose the power. I called Kia immediately and told him I was bringing the car to them. I have not had my car. Alex Orr called me on April 28th my car was ready. I ask what the problem was and he said they really didn’t find anything wrong. I told him to take the car and drive it. he called me back in about 20 minutes and agreed. Yes, the brakes were pulsating. He took it back in the shop to supposedly take all the wheels off work on the rotors, but as far as the engine, nothing was done other than they said, they tweaked the transmission. At this point, I am very upset at buying a new car for the price I paid for it not even making the first car payment and only driving it for a couple of weeks and they seem to not spend the time to find the problems. Can I check out the reviews on these vehicles? One of the main complaint was the engine power was being lost. There’s an issue going on here I would like to see this fixed or give me another vehicle.
Confidential Information Hidden: This section contains confidential information visible to verified KIA Motors representatives only. If you are affiliated with KIA Motors, please claim your business to access these details.