JustAnswer review: Refund 66

I'm so glad to have found this post. This is my third day waiting on my so-called "refund" from them. I have sent them numerous e-mails and have been dying to find a contact number. Luckily, they didn't take that much from me, but they did charge me 3 times. I put $15 in my justanswer account for a question for a veterinarian. After I had accepted the answer, I noticed my account balance had doubled.

If anyone does happen to find a number, please send me an email, as I am EXTREMELY fed up.

kristyawesomeo@gmail.com

Asked a motoring question. it was stated there would not be a charge until iaccepted an answer. I did not get any answers, but was still charged my deposit.

i asked a question about a domestic boiler problem, the so called expert had'nt a clue, and certainly did'nt help in any way, you still took my elevern pounds sterling £11without my concent.i need refunding before i take further action.

not at all happy, require refund immediately.

I asked for help and did not receive it. I did not authorize to be charged and was anyway. I would like my money back, please.

I would like my refund please my problem has not been resolved yet and you have charged my card already.John L Hawthorne
e.mail: john_hawthorne@sbcglobal.net

I would like a refund until my problem is solved.You advertise that you will not charge us until we accept your answer, well I have not accepted because my problem has not been resolved.

I would like the charges on my credit card to stop immediatly. I asked for help and did not receive it to my satisfaction. I asked one question and for the last 2 months I have been billed by your company.

sophia aspromonte email: sphia@aol.com

I Would like REFUND I could not get my answer and i dont have time to deal with this sorry .

you keep charging my visa card $18.00 for nothing. this is the second time you did this .this is bull.i don't even use your service.
walterdiann@directv.net i'll be checking my account for my refund of$36.00.

I would like the second charge to be refunded on my card because I only authorized 1 charge and there was just recently a second charge.
My user name is TreverTaco

Quick refund for me! I called the # on my bank statement: [protected]. No hassle at all.

I give solution for computer, all in one printer, digital camera related problem. My name is Rajdeep Dutta. you can contact me throw below address.
rajdeeplst my skype id
rajdeep81_dutta - yahoo id.
rajdeepdutta82@gmail.com for gtalk.

Voice and Video support in low rate.
mail me for problem rajdeepdutta82@hotmail.com.

Why would you give your credit card number to someone BEFORE you received the service? You guys pretty much deserve this.

there number for customer service is [protected]
the address is:
36 Lincoln Blvd Ste 200
San Francisco, CA,
[protected]

I found it on google when i looked for it for 2 seconds.

I need a refund. jusanswer been taking money from my account every month and there no contact to talk to anyone regarding the matter. I just seek once their service. I spoke to bank they said the only way is to close this account and open new one. it is not serieous.could you help me to have have my money be refund. they took 33 pounds three times from my account. ireneoulai2004@yahoo.co.uk

I am surpri
Sed there are some websides dealing with law matter been stealing poor people when they
Having problem can faced kind of fraud online

I too had $30.00 charges to my account. I called JA at [protected] at they just told me that 7 to 10 business days it would be refunded back into my account. I read the agreement and it stated a 1 time fee of $30.00...

I wish to cancel my subscription

I am disheartened by this page honestly. :(
I recently tried to use this website to get some help with an automotive issue I was having, and they charged me without me ever accepting anything...
This was after advertising a true mechanic expert, which is what I was paying for, and then switching to a completely different so called "Expert" for my question. Which was, of course, never answered.
So, I tried to take them up on the advertised "30 Day Money Back Guarantee", but this proved to be a lie (see attached)
The only thing I got from my "expert" in response to my question was more questions, as of he was learning as he went, and I want my money back!

As stated in previous post here, I did not get answers from these people, all I got were requests for more information, which was not at all helpful for my money. (attachment)

Also, in response to the inevitable Trolls here talking about how it is my fault for giving my account info for help, GO DIE PIG...
I WANT MY MONEY BACK!

To that_guy, and klinggg, what do you to work for ja?
There are always a couple of trolls on every forum trying to lay judgements on the other posts.
As for why I would give my info to someone before getting the service, it is called trust, that_guy, and the service requires it to begin (as all good scams do)
To klinggg, who reads every sentence of a terms and use agreement?
Every online scam in the world uses that thing as an excuse to commit fraud, and steal money, so I certainly hope you got your cut boys!

I cannot restart my Kindle. I cannot access your response on my cell phone. Please call [protected] or send solution to vinceann@juno.com.

I asked for a refund of I think $18.00 I got the full refund of #18.00 within two days.could not be any happier. I have asked maybe four questions
Dennis in Texas

Copyright 2017 JustAnswer LLC. All rights reserved. JustAnswer is a trademark of JustAnswer LLC. P.O. Box 29045, San Francisco, CA 94129.

Misrepresentation of fees, encouraged phone call (39$), did not express in writing each question was five dollars

you guys deposit did deposit my $5 TO MY credit card when will you deposit the $72 back on my on my credit card.

Shannon

Well I was shocked to read and see how many people have encountered a problem as I thought I had miss read or misunderstood something after noticing on banking statements a REOCCURRING deduction from this site . When I noticed this last deduction had forgotten who the hell they were, then it came to me I had googled a question regarding a covenant term used on a document, on being directed to this site, I was told a ( $5.00 ) fee was required for the definition over the internet and if I needed representation for anything further an hourly rate would apply . On that I got my answer, had no need to acquire them further but now notice ( 2 REOCCURRING direct debits form my bank account over the last months ) of $62.50 and $83.00 on top of the original $5.00 . I'm contacting my banking institution to block any further direct debits from this site. Obviously once my details on the $5.00 banking transaction done via the site before he would JUSTANSWER THE QUESTION has been scammed. Also reporting to Internet websites watchdog about the site take advantage of the procedure use over the phone or internet for payment for goods and services . He's probably a university student studying law, working for the site from his home computer for extra money... that's an understatement ...

Can anyone her spell

eddfffffffffffffffffffffffffffff

Under the 30-DAY FREE TRIAL I asked my questions and paid for those questions. Only to have them deduct $53.00 from my account at the end of the month as a "membership fee".
It was my fault for not reading the fine print and cancelling my membership WITHIN 7 DAYS (according to their manager it's in the fine print). He took a long time to respond and did not reply in a friendly manner, told me I should have read the fine print then he immediately logged off, blocking any attempt for negotiation.
Customer Service is a dying skill!

I was trying to call consumer affairs on a matter and mistakenly got onto a Just Answer web site. As soon as I realized that they were not consumer affairs I told them that I did not want their help and terminated the email. The [censored] are still billing me $66.00 a month for the last 3 months. The only way to stop them was to cancel my bank account.

You would think a company that is trying to help wouldn't have a page like this. But like everyone else here I to ran across these crooks. I am trying to get a $96.00 refund couldn't even talk to a manager. 100% satisfaction guaranteed but it's not ours it's theirs I do.All we can do is hope people check pages like this before doing business with them.

Hi Ya'll,
Just been on the phone to " Just Answer ". I was billed $66-00, for an answer to a software question, that they could NOT answer. The Service was made last month, the charge I copped today the 23rd April - $66-00. They must hope that We do not check our card statements. Now they claim I didn't cancel the Membership within the initial 7 days. So what !, they did not earn it, They couldn't answer the question.
Please steer clear of these shaky persons.

I have asked for a refund repeatedly and they refuse. I think I signed up by accident and it took me 2 months to cancel. I would like those 2 months of payments returned.

I asked one question on this site and within a few hours I was charged $49 Canadian. I called them and got a repeat answer at all levels of no refund available this is a disgusting scam, I am. 69 year old and they had no remorse just a fast run off with my money. I hen it says on the site that you will not be charged and they blatantly charge !

I asked a question and it says the first 24 hours was $1 and then if I didn't cancel before then I would be charged $46. I cancelled within an hour of asking the question just to be charged the $46! I am furious and frustrated. They told me they could not refund my fees and the operator hung up on me.

They are a scam. They keep saying that my connection is disconnected when i try to talk to them when i try to cancel its no such place on their website and their emaol is fake

Crooks. Is this just a place to vent or is it a place to get answers about how you can get your money back!?