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I was just fraudulently charged $60 for something that was advertised as a $5 refundable fee. I never authorized this payment! It was not written ANYWHERE. I immediately cancelled my "membership" as this is a total scam. I contacted customer support who said they couldn't do anything or refund my money as this was on the billing page when I signed up. Nowhere did it state that I would be charged $60 on top of the $5 REFUNDABLE fee. I formally request a refund of the $65 taken from me as this was unauthorized and fraudulent.
Claimed loss: 65
Desired outcome: Refund of $65
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This complaint has been resolved automatically due to user's inactivity.
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Maria in Bethesda MD
I ha e been scammed as well. Charged $55 for 18 months and when I try to cancel I end up being offered their $5.00 sign up scam again.
Can anyone tell me how to get rid of this fraud and get my money back?