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IHOP Customer Service Contacts

450 North Brand Boulevard
Glendale, Pennsylvania
United States - 91203
Mon7:00 AM - 7:00 PM
Tue7:00 AM - 7:00 PM
Wed7:00 AM - 7:00 PM
Thu7:00 AM - 7:00 PM
Fri7:00 AM - 7:00 PM
SatClosed
SunClosed

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IHOP Complaints & Reviews

Jan 30, 2021

IHOP — Burnt steak tips

Today 01/30/2021 my family and I went to IHOP on 6450S US Hwy85 Fountain, CO 80817. We got there at 3:30pm...

IHOPComplaint about not honoring coupon

I recently had a coupon for a free stack of pancakes at the East Brunswick NJ IHOP. It was emailed to me, and said Happy Anniversary. IT was delicious. A few days later I received another email for another free stack of pancakes, this one said Happy Birthday, My birthday was 12/16. My wife and I went to the East Brunswick, and were told the coupon was used already, The server tried to validate it, and then the manager tried and said it was already used. It was not. ! They would not honor it. I do not feel that this situation was handled appropriately . We would also have ordered more food than the coupon was worth., so they would have made a profit on us. We have been going to IHOP restaurants since the 1970's. I do not think that was right. Charles Manfre 18 Cosgrove Court East Brunswick NJ [protected]

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    Dec 26, 2020

    IHOP — Service

    I only go to IHOP maybe 2 or 3 times a year. Normally get decent service & get my meal in a timely...

    Dec 08, 2020

    IHOP — Experience

    Where do I start. Our waitress did not introduce herself so frankly I do not know her name. All we got for an...

    Oct 15, 2020

    IHOP — Food and service

    We were seated okay. I ordered coffee and could only get two cups, he ordered sweet tea and even though he...

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    IHOPHash browns and missing belgian waffle

    This is the second time this happened. I ordered a 55 old lady special. My hash browns are black. My requested waffle was a big pancake. My daughter ordered a side hash brown also black. We try to support local businesses. This area is pretty remote but it's never really busy except on sunday. My order was online for pick up, so, we didn't have a chance to examine it. I know it's a small matter but, you know when you're hungry and you can't wait to eat your delicious meal and get a pile of burnt potatoes? It's my last straw.

    Hash browns and missing belgian waffle
    Hash browns and missing belgian waffle

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      Sep 18, 2020

      IHOP — Service

      So this early afternoon around 11 we went to ihop in dalton GA. When we walked in there were two other...

      Jun 25, 2020

      IHOP — Service

      I visited the ihop in Austell Georgia for the first time and was not satisfied at all! When I walked in a...

      Jun 23, 2020

      IHOP — Restaurant environment

      I love IHOP, perhaps due to conorvirus concern outbreak the store is not open fully. This complaint is the...

      May 10, 2020

      IHOP — Was charged for online order and never received the order

      I made an online order to be picked up on 5/10/2020 at 11:15am thru the ihop app. I got to the restaurant and...

      Feb 26, 2020

      IHOP — All you can eat pancakes

      I was at IHOP last night me my wife and my daughter and it was the sight says any combo breakfast I was going...

      Feb 16, 2020

      IHOP — service

      What happened to this restaurant? This was a new build for IHOP! It would appear that they have let the...

      Feb 13, 2020

      IHOP — food safety

      To Whom It May Concern: Good day! I'm a food lover, a regular & avid customer of Al Shaya chain of...

      Jan 02, 2020

      IHOP — food & wait time

      We went to eat at your IHOP restaurant located in Midvale in Tucson, AZ on Wednesday, December 25, 2019...

      Dec 31, 2019

      IHOP — charging for a fruit bowl

      I'm unable to tolerate foods that contain flour or potatoes (toast, muffins or biscuits). Our waitre...

      Dec 02, 2019

      The complaint has been investigated and
      resolved to the customer's satisfaction
      Resolved
      IHOP — manager karen ellyson unethical behavior

      I will give you 3 accounts of Karen Ellyson's behavior, that is real, and I have experience within thi...

      Nov 27, 2019

      IHOP — manager

      Not near enough people working day before thanksgiving not very busy and still took almost 1 hour before we...

      Nov 23, 2019

      IHOP — philly cheesesteak

      Ordered my Philly with no onions and no bread with bell peppers. After 30+ minutes I was given cold dry meat...

      Nov 01, 2019

      IHOP — service in general

      Walked in seen it was busy, that was fine, but then people started coming in after us and walking through...

      Oct 24, 2019

      IHOP — unprofessional and too much pressure

      I was visiting the ihop in orlando... First I will say that our service was great. Lindsey was the server...

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