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IHOP Customer Service Phone, Email, Contacts

IHOP
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IHOP Complaints 902

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12:00 am EST
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This review was chosen algorithmically as the most valued customer feedback.

In the beginning of Jan 7 I have found a bunch of coupons for IHOP restaurant “Buy One Breakfast get one free” in our local newspaper. On 1/13/07, my husband and I decided to go to IHOP for a breakfast since we had the coupons and it seemed like a good deal. It is clearly stated in the coupon, to show it before ordering, and we did it. In response server...

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12:00 am EST

IHOP Hair in food, rude manager!

I visited Ihop on 11/17/2006. Im not a big fast food eater. I probably dine out a good 10-15 times a year. The problem began when I found a piece of hair in my food. The waitress notified the manager of this incident. He told her to tell me that he could only take 10% off my bill. I personally think that that was insulting . i asked if i could speak w/the manager. The manger came to my table and told me that he was willing to bet that the hair did not belong to any of his employee's and that he was quit sure that it had come from either myself or my daughters hair. I was totally offended. I asked for my check so that I could leave. As I was leaving one of the other customers in the restaurant stopped me and told me that she could not believe his response. She gave me her contact information just in case I would need a witness. As I was leaving the store I decided to call and friend for legal advise regarding leaving and refusing to pay. The manager called the police on me and told me that I needed hurry up and leave his store. So i decided to wait on the police in my car. In the end the officer suggested that i pay the bill and file a complaint. In the presence of the officer the rudeness continued. For some reason the manager did not want to give me my receipt. After asking for it a second time he finally gave it to me and told me to get out of his store and to never come back because I was not welcome. I could not believe the humiliation that id gone through because I found hair in my food.

This incident took place at the Ihop 10910 New Halls Ferry Road in Ferguson, Mo 63136

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Aaron Stepto
Coquitlam, CA
May 25, 2024 5:23 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Terrible service in the evening! Walking in there before the kitchen closes, seems to be inconveniencing one of the evening servers. Who knows what's keeping her employed there but it's bad for business.

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Nicole swick
Valley Mills, US
May 12, 2024 4:04 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

They charged us a full meal price for each waffle at 13.00 a waffle and I got 2 so it was almost 25.00 for them and I come here all the time and have never had this problem

Check # [protected] and it happened on Friday may 3rd 2024 at 4:24 am

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Nicole swick
Valley Mills, US
May 03, 2024 5:54 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

The manager who went by nia wasn't willing to help either and was very rude as well . I have never had to encounter this before so I'm shocked to be treated this way and couldn't believe they didn't acknowledge the fact 2 waffles were 25.00 but I couldn't explain my problem because they didn't care to hear me so I wrote to the complaint line and I hope you can help me fix this issue ! Thank you !

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McGeeT
Millstadt, US
Nov 25, 2023 3:30 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Andy Patel's IHOP in Marion, IL has not paid an open invoice for kitchen trap cleaning on Apr 12, 2023. Ace Grease Service has repeatedly contact the location for payment without success.

Ace Grease has reached out to the owner multiple times. We stopped by and handed a manager the invoice in Oct'23.

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About IHOP

Screenshot IHOP
IHOP, also known as the International House of Pancakes, is a popular American restaurant chain that specializes in breakfast foods. Founded in 1958, IHOP has grown to become one of the largest pancake houses in the world, with over 1,600 locations in the United States and around the globe.

The restaurant chain is known for its extensive menu of breakfast items, including pancakes, waffles, French toast, omelets, and breakfast sandwiches. In addition to breakfast, IHOP also offers a variety of lunch and dinner options, such as burgers, sandwiches, salads, and entrees.

One of the unique features of IHOP is its commitment to providing a family-friendly atmosphere. The restaurant chain is known for its bright and cheerful decor, as well as its friendly and attentive staff. Many IHOP locations also offer a kids' menu, making it a popular destination for families with young children.

In recent years, IHOP has expanded its menu to include a variety of international flavors and dishes. For example, the restaurant chain now offers Mexican-inspired breakfast items, such as churro pancakes and breakfast burritos, as well as Middle Eastern-inspired dishes like shakshuka.

Overall, IHOP is a beloved American institution that has been serving up delicious breakfast foods for over 60 years. With its extensive menu, family-friendly atmosphere, and commitment to quality, it's no wonder that IHOP remains a popular destination for breakfast lovers of all ages.

Overview of IHOP complaint handling

IHOP reviews first appeared on Complaints Board on Nov 20, 2006. The latest review Customer service and guest relations was posted on Jul 12, 2024. The latest complaint manager karen ellyson unethical behavior was resolved on Dec 02, 2019. IHOP has an average consumer rating of 1 stars from 914 reviews. IHOP has resolved 58 complaints.
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  1. IHOP Contacts

  2. IHOP phone numbers
    +1 (866) 444-5144
    +1 (866) 444-5144
    Click up if you have successfully reached IHOP by calling +1 (866) 444-5144 phone number 1 1 users reported that they have successfully reached IHOP by calling +1 (866) 444-5144 phone number Click down if you have unsuccessfully reached IHOP by calling +1 (866) 444-5144 phone number 1 1 users reported that they have UNsuccessfully reached IHOP by calling +1 (866) 444-5144 phone number
    +1 (818) 637-3079
    +1 (818) 637-3079
    Click up if you have successfully reached IHOP by calling +1 (818) 637-3079 phone number 1 1 users reported that they have successfully reached IHOP by calling +1 (818) 637-3079 phone number Click down if you have unsuccessfully reached IHOP by calling +1 (818) 637-3079 phone number 0 0 users reported that they have UNsuccessfully reached IHOP by calling +1 (818) 637-3079 phone number
    100%
    Confidence score
    Vice President
    +1 (818) 240-6055
    +1 (818) 240-6055
    Click up if you have successfully reached IHOP by calling +1 (818) 240-6055 phone number 0 0 users reported that they have successfully reached IHOP by calling +1 (818) 240-6055 phone number Click down if you have unsuccessfully reached IHOP by calling +1 (818) 240-6055 phone number 0 0 users reported that they have UNsuccessfully reached IHOP by calling +1 (818) 240-6055 phone number
    Senior Associate
    +1 (561) 881-4683
    +1 (561) 881-4683
    Click up if you have successfully reached IHOP by calling +1 (561) 881-4683 phone number 0 0 users reported that they have successfully reached IHOP by calling +1 (561) 881-4683 phone number Click down if you have unsuccessfully reached IHOP by calling +1 (561) 881-4683 phone number 0 0 users reported that they have UNsuccessfully reached IHOP by calling +1 (561) 881-4683 phone number
    Media Contact
    More phone numbers
  3. IHOP emails
  4. IHOP address
    450 North Brand Boulevard, Glendale, Pennsylvania, 91203, United States
  5. IHOP social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 15, 2024

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