Buffalo Wild Wings
Reviews and Complaints

About 6:30PM on June 12th a manager{Diamond} came over to me after I ordered & asked 2 see the pictures I took w/ my cell phone, confusingly I showed him the 2 Pics of a Gift Card my mother gave me be4 she died last year leaning up against a water&beer. He said I was upsetting customers, so I asked him that I would be glad to move to another table & he just stood over me, so I asked him does this mean I should leave, he said Yes, so I got up and walked to the front and told the 2girls that seated me "I'm getting thrown out' I turned around & Diamond was right behind me like a escort, without raising my voice I leaned over to him & asked him 'you ever served in the Military, & he said No, I told him I'm a Veteran - before I could finish telling him that I go to Buffalo Wild Wings every year on Veterans Day and I get treated like a Hero, A big guy got in my face and said, you've worn out your welcome its time for you to leave, very rude and very loud then pointed to the door, I asked him for his name-'Justin Smith the GM' and while I was leaving he told the people entering. sorry about the incident, its all taking care of. I sat in my vehicle shaking like I committed a Crime or a Sin, almost in tears thinking I miss my Mom, that she was always there when I needed a helping hand. I want nothing from this except the leftover balance of my B-Day gift card from my dying mother{couldn't be over $5} because I'll Never step foot in another BDubs again. I tell this Story and will continue to tell this story for the Rest of My Life to shine a light on how I was Treated buy this establishment. Thank You : Douglas Schovanec

OK well the points program sucks and is a joke. Last year they didn't give me my points twice on two visits, so I didn't go back there all summer.

Well it happened again twice. once on 4-4-24 i never got mt 300 points and yesterday I only went there because they offered me 3x points on $20 or more. I guess the $36 wasn't enough... If it wasn't for my server I wouldn't have went back. I feel bad for people that work there and depend on tips to live. Because I'm gone for good.

I've tried to really like this restaurant, as my friends want to go there whenever we are in Peoria. Even had a first date there, but I just can't find any wings that I like. They put WAY to much sauce on them and no matter what flavor you order, it seems like everything taste like Tabasco. I usually have a burning tummy and not feeling well the next day. I'm sure for a lot of people it's great and they love it. I just can't handle their sauce. I think I was ever forced to go back, I'd ask for plain no sauce or sauce on the side.

Yes the service was excellent and Brandon was great also didn't take long at all I was excited. I was very impressed about Brandon he did a great job

Everything is okay, food tastes great. The food is delicious, the wings are great! Loud place full of energy and different kind of people. Large variety of alcoholic beverages and food.

I was contacted by a manager from BWW in Bloomington, Ill. I applied for the job and we agreed to meet on Friday at 2pm. I showed up at 1:30pm and asked the staff to meet with the manager about my interview. The staff were happy to see me there for an interview because he stated that they needed to hire workers.and were shorthanded He also said it was crazy but glad I'm there. Somehow, he said the manager wont be there at 5pm.. I was like huh, I never got a call or any message that he wont be there at 2. I was really desperate to get a job and then a "no cal and no show".. I'm quite furious waste of my time effort. To me, is disrespectful and make your company look bad. I was really disappointed and before I left, the two workers were really upset.. I couldn't come back at 5pm because I'm a single dad and with two kids. Few days later, still no call from the manager or anything. It shows he doesn't care. I've worked for BWW for at lease 10 years in another state and this one just left me speechless.

They have blocked me from using my rewards. Starting in 2024 they want to "protect me" by sending a code to my cell phone. The only problem is that I don't have a cell phone. The phone number on the account is my home number.

I don't need a cell phone to access my bank, my credit card, my amazon prime or my eBay account through my desktop PC. Sending a code to an email has worked just fine for every other company I deal with.

It's been over a week and they haven't answered my many messages through their web site OR the voice mails I've left (they never answer the phone).

As senior citizens, we can't afford to go to BWW without the rewards program. I guess they just don't care to have us as customers anymore.

My name larry o'neal [protected] my email was [protected]@yahoo.com was hacked they were sending nude pics to all my friends, had to shut it down. Had to change it to [protected]@gmail.com. I cant get someone to move my reward points to my new email address. I have 3690 points a cant use till the points are move to my new email address. Every body I seem to help me says sorry. If I cant got my points I will start going to wing stop

i went to the buffalo wild wins store on carruthers road in newport ky on sat october 21 around 12:30 in the afternoon. walked in the door and there were 3 gentleman standing at the seating station,they ask me if i was from around here and i said yes. they ask me if it always took a long time to get seated here? i told them the few times i had been there it usually didn"t take to long. they said that they had been standing there about twenty-five minutes and hadn"t seen a hostess. well what really caught my attention when i walked in that the left side of the restraunt was almost full and the right side had at least seven empty tables and booths. well the young man finally made it up to the seating station and talked withe the three gentlemen in front of me. much to my disbelief he sat them on the left side making it more crowded? the one gentleman look at me and just scrugged his shoulders and laughted and sat down. well the young man finally got back to me after he bussed the table he had just seated and i told him i had 3 in my party and i would like to sit on the right side of the restraunt. he told me they only had one server on that side and i would have to wait at least ten minutes on her to serve me. i told him i was waiting on my wife and son to join me and time was not a big deal i didn"t mind waiting on the server to wait on me. so he reaches under the counter and pulls out a tablet and starts asking me for my name and phone number and says he willseat me in twenty minutes? i had just told him i didn"t mind sitting and waiting at a table, now its going to be twenty minutes to get seated on a side that has a bunch of empty tables? i"m sorry i don"t do silly very well so i asked to see the manager and he said she wasn"t to be disturbed. you know i would really expect the manger of a restraunt to be out on the floor if they were under staffed helping her crew expediting things not hiding in an office! so i told him that he didn"t have to worry about the manager or me and my family ever coming back to this restraunt again but i did want to let you all know what kind of incompatance your stores are being run with!

Yo, so me and my crew decided to hit up Buffalo Wild Wings for some grub. We called ahead and they said we gotta wait an hour, which was kinda whack since it didn't seem that packed. But whatever, we waited and finally got seated at two separate tables for 8 people each. Like, why couldn't they just push the tables together? That's just common sense, right?

Anyway, we ordered our food and drinks, but the servers kept messing up our orders. One of my homies even had his food dropped on the floor and it came out cold. Not cool, man. And to top it off, we didn't leave until like 8:30pm. That's a long time to be waiting for food, especially when it's not even that busy.

I don't know about the rest of my squad, but I don't think we'll be coming back to Buffalo Wild Wings anytime soon. It's a shame, 'cause I used to love their wings and sauces. But if they can't even get the basics right, then what's the point?

to that place.

Buffalo Wild Wings, or B dubs as some people call it, is a restaurant chain that specializes in wings and sports. I recently visited one of their locations in Westerville and unfortunately, my experience was not a good one. I have been to this location multiple times in the past, hoping for a better experience, but it seems like nothing has changed.

One of the biggest issues I had was with the service. We were constantly chasing after our waiter or waitress, trying to get their attention. It was frustrating to have to wait so long just to order our food or drinks. And to make matters worse, our server looked at us and laughed in our faces. I don't know if it was because we were a mixed-race couple or if she was just having a bad day, but it was extremely unprofessional and disrespectful.

Despite the poor service, the food at B dubs is usually pretty good. They have a wide variety of wings and sauces to choose from, as well as other menu items like burgers and salads. However, I don't think the food is good enough to make up for the terrible service we received.

Overall, I would not recommend this particular location of Buffalo Wild Wings. The service was terrible and the disrespectful behavior of our server was unacceptable. If you're looking for a good place to watch sports and enjoy some wings, there are plenty of other options out there.

I went to Buffalo Wild Wings in Valley Stream on March 13th, 2022 and I gotta say, I was pretty bummed out. I asked for my sauces on the side, but when I got home, there were no sauces and no fries! What's the point of getting fried chicken if you don't have the sauces to go with it? It's like eating a sandwich without the bread. It just doesn't make sense.

I mean, we paid good money for our food and we didn't even get what we asked for. That's just not right. It's like paying for a movie ticket and then finding out the theater is closed. It's a total bummer.

Honestly, I'm not sure if I'll be going back to Buffalo Wild Wings anytime soon. There are just too many other food choices out there. Why settle for disappointment when you can have something that actually meets your expectations? It's like choosing to watch a bad movie when you could be watching something awesome.

Overall, I was pretty disappointed with my experience at Buffalo Wild Wings. Hopefully, they can step up their game and make sure their customers get what they pay for. Otherwise, they might start losing business to other restaurants that actually care about their customers.

Went to Buffalo Wild Wing on Sep 16 2022 in Starkville MS. Waited for more than 30 minutes for our order inside the place. Drove back home for 30 minutes only to find out that the wings were the worst I've ever had! They were overcooked, very hard, and tough to chew. I feel like I've been ripped off for the money I spent at this place. I don't think I'll be coming back to this place again!

The service was slow and the food was not worth the wait. The wings were dry and lacked flavor. The sauce was not evenly distributed and the wings were not crispy. The fries were also overcooked and tasted stale. The drinks were not cold and the ice had melted. The atmosphere was noisy and the music was too loud. The tables were dirty and the chairs were uncomfortable.

Overall, my experience at Buffalo Wild Wing was disappointing. The wait time was too long and the food was not worth the price. The service was poor and the atmosphere was not enjoyable. I would not recommend this place to anyone.

I went to Buffalo Wild Wings and had to wait for 15 minutes before someone finally asked if I needed help. I ordered 10 bone-in wings, six of them with lemon pepper and four with habanero mango. However, when I received my order, I only got five of each flavor. It wasn't a big deal, but when I tried to eat them, they were so dry that it was really disappointing. The lemon pepper wings were especially dry, and I couldn't even finish them. I ended up throwing out the habanero mango wings because they were just as dry.

Despite the disappointing food, the lady who eventually served me was really nice and apologetic. However, I don't think I'll be going back to Buffalo Wild Wings anytime soon. The dry wings were just too much of a letdown.

Buffalo Wild Wings in Aberdeen, SD ain't the best place to go for some good grub. We've tried to order from there a few times during the busy hours and weekends, but the customer service is just plain bad. The folks at the pick up side are always acting like they don't care and don't know what they're doing. We've had to send our orders back three times because of all sorts of problems. The food was cold, too spicy, overcooked, or just plain wrong. It's like they don't even care about getting it right. We ain't going back to that store, that's for sure. They need to step up their game and get it together.

Buffalo Wild Wings is a place that's supposed to be all about wings, but honestly, I'm not impressed. I've been to a few different locations with my buddies, and every time we go, we're disappointed by the small, dry wings they serve up. It's like they're trying to save money by using tiny little wings with barely any meat on them. And because they deep fry them, they end up even drier than they already were. I mean, sure, you can drown them in sauce and make them edible, but what's the point?

Don't get me wrong, the sauces are pretty good. They've got a decent selection, from mild to super spicy, and they're all pretty tasty. But when the wings themselves are so disappointing, it's hard to really enjoy them. And the sides aren't anything special either. The fries are just okay, and the onion rings are pretty greasy.

Honestly, I don't think I'll be going back to Buffalo Wild Wings anytime soon. There are plenty of other places to get wings that are actually worth eating. Maybe they should focus on making their wings bigger and juicier instead of just drowning them in sauce.

This place needs some serious work or just turn it into a carwash. Everything about this restaurant is bad. No one greets you when you come in and the service is slow and unfriendly. The food is just plain terrible. It's a shame that this place is even considered a wing establishment. COVID is over, so why not hire some staff and get a real manager to fix this mess of a food joint. It's a disgrace to the company culture and the community. If you're a white collar executive, you should visit this dump sometime. You'll be amazed at how bad it really is.

I been to Buffalo Wild Wings a few times now, and I gotta say, I'm still not sold on it. My buddies always wanna hit it up when we're in Peoria, so I keep giving it a shot, but I just can't seem to find any wings that I really like. They always slather on way too much sauce, and no matter what flavor I order, it all just tastes like Tabasco to me. And let me tell ya, my tummy is usually burnin' up after I eat there, and I'm feelin' pretty rough the next day.

Now, I know there are plenty of folks out there who swear by B-Dubs, and that's cool. I'm not tryin' to hate on anyone's favorite spot. But for me, I just can't handle all that sauce. If I ever get dragged back there again, I'm definitely gonna ask for my wings plain, or maybe with the sauce on the side so I can control how much I'm gettin'.

All that said, I will give B-Dubs props for their atmosphere. It's definitely a fun place to hang out with friends, catch a game, and knock back a few cold ones. And they've got a pretty decent selection of other stuff on the menu too, if wings aren't your thing. But for me, it's just not my go-to spot for wings.

I tried to order some food from Buffalo Wild Wings online, but when I went to pick it up an hour later, they told me that my order never went through. So, I had to wait another hour for my food. It was pretty frustrating, to say the least.

When I finally got my order, I noticed that some of the traditional wings had too much sauce on them, while others had no sauce at all. It was a bit of a mixed bag, and I wasn't too impressed.

To make matters worse, the website doesn't seem to be working properly anymore. So, when we tried to call in our order instead, they just hung up on us. It was really frustrating, and it made me wonder if they even care about their customers anymore.

And if that wasn't bad enough, the traditional wings are now about half the size they used to be, and the prices just keep going up. It's pretty disgusting, to be honest.

To top it all off, the restaurant itself is not very clean. The carpet is dirty, and the tables smell like mold. It's not a very pleasant place to eat, and it's definitely not worth the money.

Overall, I have to say that Buffalo Wild Wings has really gone downhill. I used to love this place, but now I'm not so sure. If they don't start improving soon, I don't think I'll be coming back anytime soon.

Arrive about 3:30 pm on Sunday 4/2/23 four people table 222/1, Server Jalesa.

Got our food on time, she checked with us, all was well. I asked for more ranch dressing for my wings, Jalesa stated I be with you... Then I waited five or more minutes for the wings will my food got cold. She was doing something on the order register, located near the table. So I said again can I get some ranch dressing.

Jalesa turns and says to me I will get your ranch when I finish putting this order in the register in a real nasty. Then turned and continued to work on the register. The manager was requested by me she came and move the server to another table. I would like a refund.

Server - Jalesa

Table 222/1

Guest 4

#30072

Customer - Roger Norrell, 124 Fairmont Drive Staunton, VA 24401 / [protected]