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Buffalo Wild Wings Customer Service Contacts

+1 866 704 0777 (General Information)
+1 800 499 9586 (United States)
+63 26 327 489 (Philippines)
5500 Wayzata Blvd, Ste 1600
Minneapolis, Ohio
United States - 55416-1237

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Buffalo Wild Wings Complaints & Reviews

Feb 10, 2021

Buffalo Wild Wings — My credit card was charged for orders that never came to me.

Hello, On Sunday, February 7, 2021, I ordered online on two separate times for the SuperBowl. I ordered...

Feb 03, 2021

Buffalo Wild Wings — Wrong order etc.

Visited your Monona location Did not get service right away. When we did get served, we were told that our...

Buffalo Wild WingsCovid protocol

It has been brought to my attention that your location in Alexandria Va. is not practicing covid 19 protocol. Managers are making workers work that are sick and threatening them if they call out. There are currently employees that are positive and if reported to the health department will be considered an outbreak. Also there are no separation of tables as required. This will be reported to your local health department. Shame on you for putting your workers and customers at risk as well as their families whom you have no idea their vulnerability to this disease. Hopefully when your business is outed on national tv you will understand the seriousness of your actions

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    Jan 10, 2021

    Buffalo Wild Wings — Bad service!

    I work as a deliver driver and they took 34 minutes to get my food to me to deliver to the customer! I called...

    Dec 26, 2020

    Buffalo Wild Wings — Order #10004 myrtle beach

    I called in the order and they gave me a time? I went to get order checked in and then was told it will be a...

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    Dec 10, 2020

    Buffalo Wild Wings — Food

    Thursday December 10th 2020 6:53 pm I called to place an order at Buffalo Wild Wings 2580 Ne 10th Ct...

    Nov 23, 2020

    Buffalo Wild Wings — Food not ready

    I placed an order through the phone and I arrived 20 min after the time they were supposed to be done. I get...

    Nov 22, 2020

    Buffalo Wild Wings — I am complaining about a very rude manager

    I placed my pick up order online Friday November 20, 2020. It was made to pick up Saturday, November 21, 2020...

    Buffalo Wild WingsManger

    I was at Buffalo Wild Wings in New Philadelphia Ohio. It was the browns v Steelers game. Our bartender had the games set up at 11. At some point the games got mixed up and only 1/3 games were on the tv. We asked our bartender to change them. She said yes I have to have the manger change them. She proceeded to ask the manager 3 times with no games changed. So we asked the manager twice. It was like talking to a brick wall. She never proceeded to change the games on the tv. The managers name was Mercedes. Normally we have great service. Not sure what changed.

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      Oct 17, 2020

      Buffalo Wild Wings — Food

      I just placed an order for pick up at the M St location in Washington, DC. I payed $27.59. I was very...

      Buffalo Wild WingsRewards

      The service was was awful on Sept 24th and then my rewards got hacked into and I lost all my rewards. I waited for 29 minutes for a glass of water. Our waiter didn't give us silverware or napkins or a plate to put our boneless wings on. Not a good night

      Amanda in Flemington was very helpful I called the restaurant to complain. She called me back and provided me a phone number to call.

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        Sep 25, 2020

        Buffalo Wild Wings — Service

        I have ordered on line the last couple of times at the St. George Utah location, and have waited 15 min to 20...

        Sep 23, 2020

        Buffalo Wild Wings — Dinner and sides order with dinner come at different times and 1wrong order

        We went to Buffalo Wild Wings In algonquin Illinois last night for dinner we both ordered wings and a basket...

        Jul 14, 2020

        Buffalo Wild Wings — 20 piece wing

        I literally just placed an order via the buffalo wild wings website for delivery. While I waited 2 hours for...

        May 27, 2020

        Buffalo Wild Wings — The overserve culture

        Each time I visit a B-dubs, I am always over served, and never asked if I want a water. The culture of thi...

        Apr 03, 2020

        Buffalo Wild Wings — Huge disappointment is an understatement

        We ordered Buffalo Wild Wings today 4/3/20. Huge disappointment is an understatement. One of the thing...

        Buffalo Wild WingsNaked Tenders

        I have ordered the naked tenders multiple times and loved them. Recently I ordered them to go and when I got back to my house I opened the box to be extremely disappointed. The tenders were half the size of what they should be, tasted like a piece of rubber and had absolutely no flavor (typically I get the chipotle and they have great flavor). Super upsetting.

        Naked Tenders

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          Buffalo Wild WingsWait times

          I went to the battle creek location on a Thursday night. My order number was 10003 i had to wait an extremely long time to get my food and i wasn't the only one. They seemed understaffed and underprepared for the amount of orders that were coming in. I had to wait while two people cut in front of me and when i got my food the fries were cold and the wings were hard. I was very disappointed

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            Mar 05, 2020

            Buffalo Wild Wings — I ordered a 30 piece wing order, an order of cheese curds, and one order of cheese fries.

            I waited 25:38 minutes for the above to go order at 7:20pm . Order #10073 server Sade Zone:05 This was my...

            Buffalo Wild WingsService, Menu, Rewards

            PLEASE PLEASE Close down this facility so a better restaurant can open.
            Don't get me wrong we love the wings but everytime we go we are always late getting back to work and we are only 5 minutes away. Plus you have changed the menu, changed the rewards, took away the free lunch if not at your table in 15 minutes. What next, charge to enter the restaurant!!
            We have been saving the rewards only to find the lunch was REMOVED!
            The only time we ever got our food in 15 minutes is when they put the
            clock on the table and set it for 15 minutes.


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