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CB Restaurants and Dining IHOP 2819 B Wilma Rudolph Blvd, Clarksville, TN, 37040, US
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IHOP
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IHOP

2819 B Wilma Rudolph Blvd, Clarksville, TN, 37040, US
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11:30 pm EDT
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IHOP - Service

This location needs a lot of help ! The wait was very long because all of the staff was out back doing who knows what . The restaurant is not clean and not a manager on duty . The location has the potential to make a lot of money if some one cared . I will not waste my time her again because clearly they don’t care about time . 5/3/24 date I was in restaurant at 8:00 pm

Claimed loss: Time I will never get back !!!

Desired outcome: Retrain this location to better serve the public

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10:45 am EDT
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IHOP - Worker

My daughter mikayla cox worked at the IHOP on Wilma Rudolph blvd in Clarksville tn. My daughter was always on time to work. The manager Jen never trained her properly by showing her how to clock in or clock out when she had her work an extra 3 hours then did not pay her and would not talk to her about this. I had to reach out thru this and finally got it straightened out. Well the manager Jen also did not tell my daughter about the portal, so Jen would put her name to work yet my daughter did not know. My daughter also told Jen over a month in advance that we had a family vacation planned and Jen tried to schedule her for that time. My daughter is very responsible and would call Jen, if Jen even answered the phone. The last was my daughter was not feeling good, still went to work and Jen sent her home. My daughter took a covid test and tested positive, my daughter called Jen and told her she was positive what did she want me to do, my wife and I were right there during the call as it was on speaker phone, Jen got angry in a non professional voice and then hung up. My daughters tested negative and tried to call and call and log into portal and found out she was fired with no call. My daughter showed up for work for her normal shift this morning and they said you were fired. If you care about your company and your retention of employees, then you need to retrain this woman or fire her and get someone who knows how to handle and manage the employees in a right manner. Extremely non professional!

Desired outcome: Retrain manager Jen

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