IHOP
Reviews and Complaints

3/8/13 is the date i walked into IHOP and was not offered any seating by any means. After two of my friend had left from being seated for coffee i intended on staying to finish my own and looked forward to ordering a meal since i was off duty and starving. I was then told to abandon my my table and find place elsewhere. after waiting to be seated for 3 hours i was harassed by the manager twice within twenty minutes of waiting with no line that evening to be told to find elsewhere to be until the company policy read by me obliged the manager to find me seating. i had already finished a meal and ordered another meal with coffee once again. Everyone one else was being offered surveys on there order and mine were tossed in the trash. I can not begin to explain the hostility i felt in a work environment such as IHOP, considering a widely organized establishment would not accept me as a guest let alone a human being.

When we first went in the hostess said let me make sure I have tables set up, there was only 2 of us. She seated us in a corner booth and left. The waiter visited the table next to us 3 times while we waited to be served. We waited almost 10 mins. when we got up to leave, the waiter went out of the restaurant to speak with someone in a car. The hostess did not say anything when we went by her going out the door. She had 2 other people she was showing to a table when I told them good luck on getting served because we did not get served. So we went to Denny's

I suggest no one eat here, the hostess and owner are very rude. In East Brunswick around lunch time my sister and her friend went to IHOP for some free pancakes only to be disrespected when they came up short for a donation. The host was rude as she commented "Why don't you check your coach purses for some change" along with the comment of "I hope you don't end up in the hospital anytime soon" from the host named Tracy. Upon returning hours later and enjoying pancakes my sister and brother were yet assaulted again. This time by the OWNER named Joan. when leaving they left a $7 tip for the kind waitress, more than generous. When handing the donation to Joan the owner she threw, not tossed, THREW the change at my sister's face followed by harassing names. My sister and brother left calmly and called my father who showed up, leveled headed as he was he simply asked what happened the owner, again her name is JOAN, admit to throwing change at my sister's face and then yelled in my father's face "Your daughters a little brat". This is the worst display of a business i have ever seen by an owner. Such disrespect and immaturity should not be exposed to customers. Especially high school students who were the only mature ones in this situation simply there to enjoy a meal and did nothing to be assaulted or harassed.

As I was in this restaurant to eat, I sat fairly close to the kitchen. The whole time I heard the cook complaining about a customer. From what I can only assume, she is a frequent customer. I assume this because he stated he had already cooked for her as if that mattered. then he stated she could find elsewhere to hang out. I personally don't care how many times someone comes into a restaurant or how well you know them. If they are a paying customer then you treat them as such. I myself found the comments rude and can only imagine how the young lady felt.

If you want to work at this store be prepared to kiss butts or you will be able to keep your job. They allow bullying harrasment among employees. If you value your health don't eat there. They are more worried about labor than making it safe for the guest and employees. I have worked in many restaurants but never one like this one, this is THE worst restaurant I've EVER worked in

I am an employee of this Ihop but currently seeking work elsewhere. The Management staff play favorites and allow some staff to hang in the office instead of take care of customers and not to mention choosing who will be wrote up depending if they like that person. Sometimes the rules are enforced but then again it depends on who they are. Most of the staff come into work and are high on drugs like adderall (not prescribed), pot, pills, and xanax (prescribed or not) and the managers know about this and do nothing about it. Some of the serving staff would rather talk about everyone elses business and because they do this they will take a long time to get to their customers to greet them or even to take their coffee to them. When these customers complain to the managers about what they see happening and the long wait they endured while a server is gossiping the managers do nothing but pay for a meal and the staff continues to do these things. I have watched the morning and evening servers pick food off of customers plates as they are preparing to take it to them, servers never wash hands, and some cooks do not either. I have witnessed cat fights among servers and its usually over the fact that someone is spreading gossip or rumors and they usually get away with yelling, cursing, and tormenting others. The kitchen and dish area is so disgusting and stinks. I have seen moldy food in there coolers from where things do not get cleaned and these managers also know this stuff to. This is the worst place I have ever worked for and honestly the way these people conduct themselves is embarrassing especially when they speak like a toddler and also conduct themselves as one. This environment is meant more for teenagers to work in. There must be a health violation going on somewhere in that place with all the nasty spoiled foods, food on the floors for days, especially eggs that are never kept at the proper temps but they lie on their documents saying the temps are all good. The tables are nasty with sticky unwashed syrup bottles that are suppose to be washed every week but only a couple people wash theirs out and no managers check so why do the work? Over the summer there were ants crawling on tables, roaches, water leaking through light fixtures onto tables, and not to mention the fly infestations. This restaurant is poorly managed and also poorly staffed and complaints are not taken serious unless its by a favored person and then other complaints are hidden and lies get told because of the staff and management who fear their district and corporate management. This store needs evaluated and cleaned up and maybe replace those people who are always causing trouble or in the middle of trouble or who torment other employees and maybe the turn over would slow down and the store moral can be picked back up.

I just Quit my job at the Logan Ihop, the way they are allowing that place to be ran is so wrong, the new manager in charge is so rude, and has not got a clue about how to manage or lead a staff, she is so worried about the drama that goes on in her own home, and brings it to work with her, drug dealling, drinking, fighting, and her family and their problems, she is the worst manager i have ever had, the company really needs to check who they are letting be in charge of that place, it is a nightmare, bad choice on there part... She told me not to throw something away that the date was expired, just change the date is she trying to kill someone, Karlene is the worst manager in the restaurant buisness, she calls every server in there dumb, worthless, and says that the cooks are stupid mexicans and need to go back to mexico where they belong. Thank goodness I got out of there it was emberasing to say I woorked for Ihop, people call it the cockroach, the only thing is is doing is destoying the buisness complaining about all the hours she is working and not getting paid enough, who cares about her finances, the employees dont, I will never eat in that place again it is disgusting.

I wish to mot be known, I still work at the Logan Ihop I want to keep my job, but I over heard the new manager and two of the servers commenting on how they got the General Manager fired... they were very excited about hurting her reputation, and making her look really bad to the area directer, he didn't want to hear the good things about the manager just the bad, she was black balled. I am now looking for another job, but wanted to say that there is something wrong with the way things work in this restaurant. The new manager is evil, cold hearted and knew just what she was doing to make the general manager look bad, go behind her back and talk to all of us, and at the same time no do her own job... she is evil and calculated

I'm a employee at Ihop in Bloomfield ct and I've been working there for almost six years the manager and owner of the store have absolutley no idea how to operate the store as a restaraunt we are always out of everything from food products codements not to mention that as employees we get treated like crap we get called peaces of trash theives also over worked and underpaid and this needs to stop the waitresses get desrespected by management the habits of this manager named Nazir Cheema takes food from the outside of the restaraunt and tries to make us re sell it to costumets inside I've him tell cooks to wash food that fell on the ground and reuse it we need help fast.

Why in these hard times and especially times when corporations/businesses are making great profits do they continue to give the consumer less and increase pricing.

I was at a IHOP on spring street in san diego and ordered a nine dollar breakast and a small mlk.
When the super small milk came I asked how much for a small and large milk!
A small milk is $2.40 and a large is $3.00!
What is the cost per gallon of milk for this corporation/businesss?
What does the average person eating breakfast in IHOP pay for a gallon of milk?
I know that I pay an average of $3.00/gallon and corporation/business which buys milk in large bulk containers has to pay alot less than $3.00/gallon!
I refused my milk and lost my appetite after relizing what a fool I had become to spend my money like this!
There are sixteen cups in one gallon, do the math(16X$2.40=$38.40)
You could buy almost thirteen gallons @ $3.00/gallon!

STOP PATRONIZING GREEDY AMERICAN BUSINESS THAT DONT TREAT LIKE AMERICANS SHOULD TREAT EACH OTHER!

I know it was Christmas and virtually everyone else was closed. That isn't my complaint, there was only 3 waitresses on staff and a Manager way over her head. She complained about each customer coming through the door, yelled at the waitresses for not doing their side work(with a room full of customers she wanted them to fill salt shakers, wipe counters, clean coffee pots...) All the while we're all waiting for our orders to be taken and delivered. Many tables got up and left, the manager actually thanked them. I have worked the past 30+ years in the restaurant field and was appaled that she never lifted a finger once to help anywhere. Complained that people were coming in and complained to us as we were leaving that she was low on quarters and dimes. I payed with a credit card, I didn't need any change and didn't need to hear that she was low. She belittled the waitresses in front of customers and made my eating expreience a poor time out. My LAST visit to IHOP. By the way our waitress was FANTASTIC and was working her butt off. Tipped well by us...