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CB Restaurants and Dining IHOP 1661 S Atherton St, State College, PA, 16801, US
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1661 S Atherton St, State College, PA, 16801, US
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1 complaint
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Working hours
7:00 am - 10:00 pm
7:00 am - 10:00 pm
7:00 am - 10:00 pm
7:00 am - 10:00 pm
7:00 am - 12:00 am
7:00 am - 12:00 am
7:00 am - 10:00 pm
8:47 pm EST

IHOP - Terrible service

I flew in to State College, PA from Colorado Springs, CO on 3-5-24. Took a Lyft, maybe Uber, to the Super 8 hotel. In the same paking lot is I-Hop# 3404. Got there about 9:45 pm and was told they wouldn't serve me because they had already shut things down. I don't have a car to get around so I opted to give them another chance. Went there for dinner and was warned by an outgoing customer the service was terrible and they had been there almost 2 hours. I chose to get to go, figuring it may be faster. Got a cup of coffee but no regular creamer, only flavored, and nobody to to get any from. Waited about an hour for a single to go meal. Requested they remove the coffee from the bill and they did. Another customer at a table near mine has complained they had been there over an hour and a half, never offered refills on drinks and food took forever to get there. I heard the manager tell the waiter that she was going to sit 2 customers and then take a break. Multiple customers observed, wait times unbelievable, and she's going on break? I have multiple pictures to show they were not anywhere near busy. Virtually empty so no excuse for this

Claimed loss: Over an hour of wait for a 1/ 2 warm meal, no creamer for the coffee, terrible service 2 nights in a row. Check # <span class="replace-code" title="This information is only accessible to verified representatives of company">[protected]</span>.

Desired outcome: I don't know what's fair for terrible service like this so I don't know what to type here. My email is [protected], phone [protected]. I'm Frank

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