IHOP

I flew in to State College, PA from Colorado Springs, CO on 3-5-24. Took a Lyft, maybe Uber, to the Super 8 hotel. In the same paking lot is I-Hop# 3404. Got there about 9:45 pm and was told they wouldn't serve me because they had already shut things down. I don't have a car to get around so I opted to give them another chance. Went there for dinner and was warned by an outgoing customer the service was terrible and they had been there almost 2 hours. I chose to get to go, figuring it may be faster. Got a cup of coffee but no regular creamer, only flavored, and nobody to to get any from. Waited about an hour for a single to go meal. Requested they remove the coffee from the bill and they did. Another customer at a table near mine has complained they had been there over an hour and a half, never offered refills on drinks and food took forever to get there. I heard the manager tell the waiter that she was going to sit 2 customers and then take a break. Multiple customers observed, wait times unbelievable, and she's going on break? I have multiple pictures to show they were not anywhere near busy. Virtually empty so no excuse for this