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Dunkin' Brands Customer Care Service

Dunkin' Brands, Inc.

130 Royal Street
Canton
Massachusetts
United States - 02021

Customer Support Phone Numbers

Phone:
+1 800 447 0013(DD Perks & Mobile App Questions) 6 0
+1 800 859 5339(Feedback) 41 22
+1 781 737 5132(Dunkin' Brands) 1 0
+1 781 737 3000(Headquarters) 9 1
Fax:
+1 781 737 6132 1 0
 

Dunkin' Brands Complaints & Reviews

Dunkin Donuts / unprofessional manager

Di
Diana Figueroa on Sep 21, 2017
Store located at 6912 Big Bend Road in Gibsonton FL. Store manager very unprofessional, impolite, we even snell alcohol on her, she discriminated me and my family at the store. This location is very dirty, we found more than 2 cockroaches, they do sandwiches with no gloves and like that...

Dunkin' Brands / didn't serve coffee

Ma
Maan Patel on Sep 18, 2017
i went to 841 N Military Hwy, Norfolk, VA 23502 dunkin donuts on Monday morning about 10.15 am i stop in drive through and try to make order call couple times no body respond so went strait to the pick up window and i request that i dint get response at order window so i came up here may i...

Dunkin' Brands / service

Ch
Charles Washington on Sep 17, 2017
I went thru the Drive-thru @ 684 American legion HWY and ordered a Bacon croissant and a wheat bagel with cream cheese on the side. They failed to put the cream cheese in the bag. I grabbed the most convenient receipt and went inside. It was the wrong receipt. I rude cashier would not let...

Dunkin Donuts / manager at the victory highway west greenwich, ri store

Cr
Crystalalarmservices on Sep 14, 2017
We have had nothing but problems. My employees have to leave work to go back and fix their orders almost daily. My family and I can not get our coffee, latte, or even sandwiches made right. It costs us a lot of time and frustration. We have spoke with the store mgr on numerous occasions and...

Dunkin' Brands / service, abuse,

Lu
luis matos on Sep 10, 2017
Exactly 1 year ago from October 9th and on. Lauren Mcarthy was recently released from prison and we reconnected over coffee at the Dukin donuts. Since then she harassed my wife and I everyday until now she harasses my wife and her friends visiting the Dunkin donuts across from shop rite...

Dunkin' Brands / lack of selection/customer service

Ja
James Williams68 on Sep 9, 2017
I went to duncan donuts near me yesterday. I ordered a dozen donuts. Since you guys have narrowed the selections now, it's increasingly hard to choose what my family will like. I made most of my selections and couldn't choose the last 4. The cashier quickly grew impatient with me. She...

Dunkin' Brands / iced coffee

Sn
snowflake743 on Sep 6, 2017
I bought an iced coffee on 9/6/17 at 1 pm. I sucked up a piece of plastic upon nearing the end of my drink. I wasn't sure if it was glass or plastic so i took it out and after looking closer it was definitely plastic. Besides having no idea where it came from the fact that i nearly...

Dunkin' Brands / Dunkin donuts in Winthrop MA

Se
Sean LaForce on Aug 31, 2017
I had asked for a hot cup for my iced coffee. I know sometimes they have to sell them to you which is fine with me. So this woman who works there, when I asked for one, goes.." no, too expensive" so I offered to pay for one. She's again goes ..." No, too expensive " so I said fine, I'll...

Dunkin Donuts / service from a worker

De
Deelee Smith on Aug 28, 2017
I'm complaining about the rudeness of cashier at Dunkin donuts at Bartow Avenue, Bronx, New York zip code 10475. The cashier is female Caucasian. I asked her was the corn muffin fresh, because I brought a corn muffin out of the same facility last week and when I got home the corn muffin...

Dunkin' Brands / 02601

Sa
Sarah Crowell on Aug 23, 2017
North Street Hyannis Mass 02601 Location... Hot Coffee is always so dark, and tastes old. Longer hot coffee sits it gets stronger. Which is exactly what I think is going on because every time I get a hot coffee from any other location, its normally good but not North Street lately. I get...

Dunkin' Brands / Upset with the service

Ma
marissa on Aug 22, 2017
We were very frustrated because of what happened. I and my son wanted to buy a dozen of donuts and went to the closest store. It was in the morning and the store seemed to be empty inside, I mean there was no one there. As we came into the door it was locked right in front of us. The girl...

Dunkin' Brands / inappropriate touching

Le
Lexas on Aug 20, 2017
My daughter has been working for your company for several months she started around April of 2017 she is 16 yrs old at first I would pick her up from work and she'd tell me how great it is because this is her first job few months further she said that a man that wotked there touched her...

Dunkin' Brands / dunkin donuts pc#343529

Sw
sweetneat101 on Aug 19, 2017
I placed an On the Go on 8/12/17 at about 11:52. Got at store approx. 12 noon. 2 people in the store. They took 2 drive thru orders and filled them. Waited on woman ahead of me. Ok now 9minutes later my turn.. said I had an On the Go order.. girl asked manager about it.. discusses amongst...

Dunkin' Brands / fired at no fault of my own..!!

Cp
CPeele on Aug 17, 2017
Fired due to someone calling them on the phone telling them lies about me. Never talked to them in person or even had any proof of anything. Very disappointed in this company. They work you too death for cheap pay and you never get appreciated for any of your hard work. They believe...

Dunkin' Brands / employee skipping line

5f
5fg on Aug 17, 2017
I was at the dunkin donuts on1573 lakeland ave bohemia this morning 8/17/17, there was a line of around 8 people and this obese woman which seemed to be an employee on her day off, just walked up to the counter and asked for a coffee for her brother, then she proceeded to start chatting...

Dunkin' Brands / cashier

De
Destiny Vega on Aug 16, 2017
135 Main St New Britain CT is the current location I am at. I'm 21 and visit this location at least 2 times a week. Today I asked the cashier just for a cup of ice, I'm pregnant and crave it. The cashier at the front was cleaning with what looked to be bleach and wasn't using gloves. Not...

Dunkin' Brands / manager / employee

Ru
Run123 on Aug 14, 2017
I went to dunkin donuts this pass saturday 8/12/17 located at 1305 W. Cermak in chicago. I decided this time to go thru the drive thru I placed my order and when I get to the window the morning manager and one of the employees are arguing so loud using profanity no one ever came to the...

Dunkin' Brands / no donuts

Ro
Roxanne on Aug 14, 2017
I'm a loyal customer, usually, I buy 10 tasty donuts every week and rarely have issues with the store, sometimes they are out of donuts I prefer, but today was a special day or what... I was told that there are no ten donuts for me. Yes, this is not the first time I get an answer like...

Dunkin' Brands / stale, day old tiny doughnuts with a teaspoon of filling

Ni
nickskeys on Aug 12, 2017
Went to the DD shop on Middlebelt Road, Livonia, MI Thursday, August 10 at 2:30 pm. I wanted a dozen lemon filled doughnuts to go. They only had 10, but threw in a couple of others that I didn't want to make up the 12. These doughnuts had sat in the display for 8 hours or more when I...

Dunkin' Brands / unethical behavior

Ca
Carmen A. Cantalupo on Aug 10, 2017
I love your coffee, That not the problem it is that one of your stores disrespected New York Policeman trying to buy coffee and the people in the store would not serve them. I will no longer be buying your coffee, If you do not reprimand the store and to the police officers themselve...

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