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Dunkin' Brands Customer Care Service

Dunkin' Brands, Inc.

130 Royal Street
United States - 02021

Customer Support Phone Numbers

+1 800 447 0013(DD Perks & Mobile App Questions) 0 0
+1 800 859 5339(Feedback) 34 17
+1 781 737 5132(Dunkin' Brands) 0 0
+1 781 737 3000(Headquarters) 4 0
+1 781 737 6132 0 0

Dunkin' Brands Complaints & Reviews

Dunkin' Brands / harassment from the owner of the store

Nicholas florio on May 19, 2017
When I was leaving the dunking donuts store... He followed to the back of the store where theres no cameras and sexual touch my buttocks.. Im a married man I told him and if you ever touch me again I will "# you up"the manager said all I want to do is suck your # no one will know than I...

Dunkin' Brands / store at 300 monroe ave rochester new york

Trina Evans on May 18, 2017
I self work in the food service industry and understand that equipment malfunctions. However, I believe there is a professional way of handling this. While, in drive thru at this location on Thursday May 18th, 2017, I witnessed bags of ice be brought to the list action on a dirty pick up...

Dunkin' Brands / franchise owner/manager huntersville, nc

Nader Mityas on May 17, 2017
The worst dd and the worst owner/management ever. I never leave reviews good or bad. But huntersville deserves a better dd for sure. Arrogance, disrespect, hard headed owner/manager. Worst customer service. Unbelievable. I have been a regular customer for over two years, for six months I...

Dunkin' Brands / Wrong order and customer service

On May 11 the my order was taken through the drive thru, once I got to the window and paid, the cashier instructed me to pull up front and wait for my order, needless to say I waited well over 10 minutes for my order to be brought out, only to find out, while en route to work, that the...

Dunkin' Brands / Pay

Kawasakivision on May 10, 2017
Hello my name is franklin Martinez. I worked at Dunkin' Donuts 443 Paterson ave Wallington NJ, I quit without notice for personal reasons and still have not received my paycheck. I want to know what do I have to do to get my paycheck. I gave my direct deposit information already, I can...

Dunkin' Brands / not providing ingredients at a food store

Renray19 on May 9, 2017
Store number #344504 is a daily visit for me and my family. For the past few months, they seem to be out of everything. Yesterday, I ordered a banana smoothy, to be told they had no bananas. Then I ordered a mocha iced coffee to be told they were out of mocha. At least 2-3 times a week...

Dunkin' Brands / Product and service

BelindaMakins on May 6, 2017
Good day, I bought Dunkin donuts from ur N1 city store in cape town, when I got there I asked them for the mothers day special. After the cash took my payment. She then told me they had limited stock as well as they had no coffee​ to give me with the donuts. I then asked well cant you...

Dunkin' Brands / no wi-fi service - 2 yrs of complaints - just had it!

Colin Cope on May 5, 2017
Ref dd store: 3455 baltimore national pike, Ellicott city, md — For the past 2 years I have been and other have been complaining to management that the wi-fi service is not operational, but all we get is 'really?' type response... so I am asking for the owner of the store to step up and...

Dunkin' Brands / multiple complaints

jmcgee8032 on May 2, 2017
This has happened within the last 3 weeks. First, week one I stand in a long line get to the counter and I am told I cannot get a large iced coffee because they are out of cups. Next time, I go there I am told they have no iced coffee. Then I want a breakfast sandwich and a coffee, I am...

Dunkin' Brands / The manager

Lawuinna R. on Apr 30, 2017
I worked for several months at the Dunkin' Donuts on East Mcnab in Pompano Beach Florida . The manager Ana screams and yells at the employees like it's nobody's business. She embarrasses customers by calling them fat. I don't understand how someone like that could be a manager ans the...

Dunkin' Brands / employee

Jimwood1234 on Apr 29, 2017
I went to the dunks on Portland avenue in Dover, NH. To get a coffee and a bagel, the girl hat help me was wonderful. But the young man working drive thru was using vulgar language and swearing a lot said the F word multiple times and used the C word. When I asked the girl who waited on me...

Dunkin Donuts / food service in louisville dunkin donuts on jeffersonville

ruhlec on Apr 29, 2017
I came to the Dunkin Donuts on Jeffersonville in Louisville before heading to the Louisville marathon. When I ordered a sandwich on a bagel, the cashier rudely told me they were no longer making sandwiches because they didn't have anymore gloves. She continued to text on her phone before I...

Dunkin' Brands / Customer service

BrenLen on Apr 28, 2017
4/28/17 - Im writing to say that I have had my last visit to Dunkin Donuts today. I have been frequenting Dunkin Donuts in Canton, NY since it opened several years ago. As of lately, the same managers are still there, unfortunately. The customer service continues to worsen and today wa...

Dunkin' Brands / Unethical customer service

kemosabe8 on Apr 23, 2017
The dunkin donuts open 24 hours at 579 atwells ave #3, providence ri, 02909 is by far the rudest and unprofessional. The african american female who works the night shift should be fired, she doesn't have any etiquette skills or customer service skills, she burns the food and doesn't make...

Dunkin' Brands / Rude and unprofessional manager

RandomCustomer on Apr 23, 2017
I visited Store 350901 at 7512 S. Dixie Hwy, West Palm Bch, FL on 4/18/17 and ordered medium Cold Brew with cream and sugar at the drivethu. Store manager was cashier. The coffee was too dark and I asked for a creamer to go. The manager asked me to give her the coffee back. She looked at...

Dunkin' Brands / shift manager

isaiah27 on Apr 21, 2017
Your Shift Manager Adrienne Locklear from Dunklin Donuts in Hyannis, Massachusetts on Main Street is/was rude and refused to resolve my issue with being over charged for dozen of donuts she is obviously on drugs of some kind. Adrienne is from Memphis, Tennessee and has a felony record...

Dunkin' Brands / I had the wrong drink and wrong donut

Kimberly Damian on Apr 20, 2017
So my father had went to dunkin donuts to get a vanilla bean colada and when i looked at it was a large with wipped cream. I had ordered a small with no wipped cream and when i tasted it, it tasted like coffee. I went there many times and never had this problem and i had ordered a...

Dunkin' Brands / no plates, no forks

Gail55 on Apr 19, 2017
I went to the Dunkin Donuts, in Derby, Vermont, today, April 19th, 2017. We ordered 2 coffee rolls, asked for them to be warmed up, which was no problem, but when given the order, it was given in a paper bag. We assumed it was because the server thought that we wanted takeout. So we went...

Dunkin' Brands / Customer service/hours

SaraEL on Apr 14, 2017
I was in to the Chambersburg Dunkin location yesterday around 11am and asked for an iced vanilla coffee with extra cream and sugar. When I received my product it was darker than blacktop. I spoke to a blue shirt, Asian girl, I believe her name tag said Sara and she stated that I was wrong...

Dunkin' Brands / Chocolate frosted donuts with sprinkles

Brandi Persinger on Apr 14, 2017
Hello, For about 4 months now, I have visited the Dunkin near me every so often. The address of the location is 16055 FL-52, Land O Lakes, FL 34638. I always get the same thing & it has only been correct a handful of times. My main issue is I order 2 chocolate frosted donuts with sprinkle...

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