Customer Service
On Feb. 23, 2020 I went to the CVS in Palm Bay and came upon the same machine still out of order. It had been 3 weeks since my last call regarding coupons I could not get. I purchased my products and then received all of the coupons. I should not have to make a purchase in order to receive coupons. I might have purchased more items if I had received the...
Read full complaintRude cashier
February 22, 2020 at 11:44 AM Cashier named Kerri Ann. I have only been into a CVS a few times. I was on my wat to the hospital to see a very sick family memeber and decided to go to CVS to pick her up a few thigs. I seen the reduced Valentine candy so I picked up a few bags. While I was at the checkout I asked her if I could get a price. She said "that...
Read full complaintGold Emblem Pistachios
I purchased these pistachios from cvs. My daughter was eating them and came across a worm. Gross! Hopefully cvs will resolve this issue I had with this product. I stopped shopping at CVS for probably about 6 months. Just recently started again. My first visit back and finding a worm in a bag of pistachios. Definitely won't be buying this brand anymore!
Harassment, unethical behaviour
This Saturday morning at approximately 7:59am, I went into the CVS Pharmacy located at Dupont Circle Washington, DC to obtain change from a twenty dollar bill. I was minding my own business purchasing two packs of Reese peanut butter cups when a sales associate walks up to me and says " you got a lot stuff in your pockets don't you" ? I tried to show that...
Read full complaintPharmacy
There is a major issue going in with the pharmacy at this location that has been going on for months. It is taking multiple days and even weeks in some cases to fill prescriptions that people need much more quickly. I had a prescription called in on a Friday morning, called to check on it and it was still "processing" on Monday afternoon. I went in to the...
Read full complaintEmployees and service
My prescriptions are never ready on time. There aren't enough employees. No one answers the phone. EVER. Unfortunately my mom's prescription plan is only CVS. She gets 12 prescriptions a month. Next year we are changing prescription plans. Your pharmacy is awful!!! I get an email to call the manager but no one answers the phone. Why are my prescriptions never ready when I get a text that says they are ready?????!!!
Read full complaintPharmacy
Pharmacy NEVER filled my prescription or communicated with minute clinic doctor. Every refill was an issue. The manager was rude, impolite, and unprofessional. She refused to let me finish speaking and did not talk with the doctor on-site to confirm information. Today, I was refused to be helped after the doctor requested prescriptions for me. The pharmacy...
Read full complaintnight manager employee
My husband and I went into greenbrae ca store early morning Wednesday February 19th to pick up a few items we needed for a trip out of town later that same day. When we entered the store the alarm immediately went off for whatever reason. We stopped to make sure that the manager (Robert) standing only feet away at a register could clearly see we had nothing...
Read full complaintSilver script care card
For about six months I've been complaining about my Silver script card. The Flyers I get in the mail for 30% off or 20% off are not usable so every time I call and think it's resolved, it's not resolved! The flyer must not have the correct number on it because it's always declined after shopping for 20 minutes I spend 20 to 30 minutes in line wondering why...
Read full complaintprescriptions
I have only been to this pharmacy a couple times. My wife's company has their script service hooked up with them. I had JUST had oral surgery and had a script of narcotic & antibiotic to fill. Was told by the pharmacist it was LAW that I had to fill both (I didn't want to fill the antibiotic). When I pressed that less than a month before I had another...
Read full complaintextremely poor service from the pharmacy department
I live at 11200 Jefferson Trace Blvd Louisville KY and am vacationing in FT Myers Beach for 3 months. Recently I needed to visit a dermatolgist in FT Myers for dermatits on my nose and checks. I visited Advanced Dermatolgy on Friday February 14th at 8:30 am and the Doctor prescribed Triamcinolone 0.1% cream and the prescription was called in to CVS at...
Read full complaintdeeming / embarrassed / humiliating experience
I awaken to hurry to get a birthday cards and a token for my partner. It was around 4:45am. I entered the store and was approached by the cashier (Scott/white male) he reached for my hand CVS basket and stated. "You steal —you can not come in here. ". He stood in front of me blocking the entrance to the store. I was taken back. A customer was standing at...
Read full complaintpharmacy
I am a regular customer at this pharmacy. I am enrolled in the automatic refill program. My prescriptions ran out yesterday. I reordered them and asked they be ready at 3pm. I waited until 4pm to pick them up only to be told to come back in an hour. I waited until this !morning to go back. The technician proceeded to tell me there was a 2week backlog. I...
Read full complaintimpossible to contact
1. This store is not on the CVS website. 2. Any call to CVS takes you into an interminable voice mail hell. So I tried their www. 3. From the website I got the telephone number of another close by store. 4. Then you go thru their voice mail hell to reach a human who cannot identify another CVS only about 1 mile down the road, and has seen it on her way to...
Read full complaintmy card
I left my discount card at cvs one day and never got it back. I have tried 5 times to order a new one with no luck at all. Most of the time the coupon machine is out of order so I receive no coupons ahead of my purchases. That is why I shop there because I spend a lot and like the savings I use to get with my card. Why is it so difficult getting another...
Read full complaintjazzy the cashier
CVS Natick RTE 135 store Saturday 2/8/2020 Cashier Jazzy Challenging me on white coupon staring it didn't meet the requirements $3/12 shampoo Jon Re mngr came to help and offered to give coupon back Cashier cont to challenge me stating I didn't meet the requirements stating she coupons too and knows the Then cont to inform manager as he was ringing me up...
Read full complaintMistreatment from the employee in the foot brace/cast ridiculous
Hello I only always go into this CVS for my medication ONLY. Sometimes for the 99 cent jewelry. Yesterday February 9, 2020 me and my son were in the store in order to get Laundry detergent, fabulosa which was way too expensive by the way. I purchased twenty one pieces of jewelry. The woman in the leg brace followed me and my son to this isle so I asked her...
Read full complaintpharmacy
I put 3 prescription in on Friday February 7th at 5:00am and came to put them up on Friday afternoon at 4:00 pm and they said it would be 15 min. I informed the clerk I would pick up early Saturday morning. I called and no one ever answers the phone. I went there at 6:00 am and they still not ready. I informed the clerk I must have them before surgery...
Read full complaintrefills never filled on time.
How am supposed to live when I can't get my medication when it's time to be refilled? It's ridiculous to have to wait a week on a medication that is helping keep you living. It is so rediculos. It's a wonder CVS. Doesn't have many lawsuits for family members dying because of piss poor service. This store will probably be a Arby's soon. I bet they will do...
Read full complaintclosing pharmacy early
I went to pick up meds at my CVS. the lady said they closed at 8pm I was there at 755pm, she stated they closed 5 minutes early. are they allowed to do that? short blonde hair, wears glasses.
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