CVS
reviews and complaints

On 2/29 I went to the CVS store # 4290 to purchase several things that were on sale so the 30% off did not apply but I was not asked if I wanted to redeem my 10$ reward bucks. I am disabled with dystonia which makes my head shake like Parkinson's and the cashier kept giving me negative looks and appeared more attention to my disability than doing what he should have which was to ask if I wanted to use my rewards bucks. I have the receipt and coupon if you would like me to send it in. I do not know how to take a picture of it to attach.

By the way, I tried 4x to call customer service and each time I was transferred by the robo phone and the call was dropped. Clean up your service.

The companies you promote are a scam. STOP THIS IMMEDIATELY.

KETO BLAZE. They suck you into paying only $5 shipping thru a CVS promo then send you 2 bottles, one you never ordered. Then bill you 2 shipping charges and bill you $8& & $84 for them the week you receive them. When I called to return them unused, I had to pay another $12.20 in UPS charges. Once they received the tracking number they only refunded me $84 and not the $88 or any of the bogus shipping charges. So I am out $88, $22 in shipping cost and no products. It's a SCAM and CVS should stop promoting this immediately.

I am Contacting the executive office of CVS and advise the BBB and every review venue I can about this travesty. How dare CVS be involved with a scam like this.

I called in 3 perscription to your store at 7208 fm78 in san antonio tx phone [protected]. My daughter who picked them up came home to see that i recieved one i did not order costing $30.00 when i called to exsplain they told me they could not take them back since they left the store ok understood mistake made by you not me. So my question is why cant you refund to me the $30.00 . I am solely on social security and think it would be a good gesture to do so. I Spend alot of money between myself and medicare a year, but will change to walgreens if you care less. In buisness its customer allways rite. My name is greg meisner birthdate 10/01/1952 you can check to see the money spent. I would at least like to know that this complaint has been recieved. Thank you

CVS Specialty Pharmacy's Service STINKS!

I am supposed to receive a self-injectable shot of Stelara once every eight weeks. I've done so through CVS three times. In all but one case, CVS SCREWED THIS UP so I had to take the shot as much as a week late!

They told me I would receive the shot on Feb. 28th, but IT NEVER ARRIVED. I called, and ONCE AGAIN was told there was some problem with the insurance approval - so why did they say it would definitely come on that date? The same thing happened once before! They had plenty of time to correct this, knowing exactly when I had to receive the shot.

They couldn't even tell me which insurance (Medicare or my secondary insurance) did not approve it yet. I had to call my doctor so he could expedite this. Meanwhile, I AM WITHOUT MY NECESSARY MEDICATION!

FOLLOWUP: My doctor told me he gets many complaints about CVS, but he has no control over the pharmacy - they are chosen by the insurance company, and CVS Specialty pharmacy has acquired a monopoly. No wonder an incompetent, greedy corpseration like this is a big-money Trump supporter! BOYCOTT CVS!

most of the time when i shop cvs in bedford, pa they never have the coffee listed in the sale flyers. why not?

today, march 1, 2020 i stopped in to cvs because i have $5.00 xtra bucks and a $10.00 carepass reward.

to my great liking coffee was available, laundry detergent was available, and deodorant was available. i was so happy.

got to the register i had a newspaper coupon for $1.00 off the coffee, and wanted to use by xtra bucks and carepass. to my dismay, the system was down therefore, if left everything sit and left empty handed.

now, my xtrabuck expires of $5.00 is probably gonna expire before i get back in to bedford cvs.

please extend my expiration notice so i don't lose it.

i spend alot of money at cvs to be inconvenienced by all of this.

let me add that it was not the associates fault nor the managers fault. they were both apologetic and kind to me.

thank you for listening.

carol a. shaffer
397 main st.
mann's choice, pa 15550
[protected]@embarqmail.com
[protected]

I took the survey as requested and chose the La Pur "free" gift; all I had to pay was $5 shipping. I looked up La Pur and saw that there were complaints against them but didn't think they would apply to my situation. HA! Today we received a test from our credit card company asking if we charged $59.84 to Beautiful Healthy Complete. We replied "no" so they cancelled our card Not at home at the time, we called the credit company when we got home which in turn called the company in question so we were on a three party call. The person from Beautiful Healthy Complete said I had made a purchase in January and as part of my agreement with the company, I would be billed monthly for new product as stated in fine print on the receipt would happen, if I did not cancel within two weeks after receiving the product. I told them I had never heard of the company whereupon she read to me the description of what was sent to me--two La Pur products. In actuality, I believe the description on the internet of what I was supposed to receive was a small jar of facial creme; instead, I was sent the facial cream and an eye cream which I thought odd at first but then surmised it was probably an advertising technique to get you to like both products. Apparently, I was wrong. The beauty co. Insisted I was made aware of the "agreement" I made with them even though it was written in fine print and I may have missed reading it. ARE YOU KIDDING ME?! I unequivocally and loudly told this person I did not agree to this, I was not paying for any product, and do not SEND any product. By their admission that "I may have missed reading the fine print" I told them the Better Business Bureau would be hearing from me. Why would you continue to engage with these businesses? Why would you risk the relationship you have with your customers? I asked the credit card company if they have received many complaints about this company, and I was told, "Yes. Many" Now I have to deal with no credit card for at least a week and I am really REALLY ticked off. I would like to know how you are going to handle this situation regarding the surveys and the scams incurred tarnishing the name of CVS and angering your clientele. Thank you.

good afternoon.

I visit your store at least three times a week. and during that time I may purchase items that I need for the office which is next to the cvs, my office is HR Block . the young lady who is mostly at the register was on her personal phone again, talking to someone about getting in trouble and having to go to court, I really don't want to hear her personal conversations or do I care, this is not the first time, it is every time, this time I just stood there and looked at her, she said I am ready I still just look at her, she then told the person on the phone hold on, then she said I am sorry, ok after she checked me out she went back to her conversation, really, so you guys pay her to talk to her friends on her phone all day. so if this is the case, can I have this job. can you please train better or discuss this with her, maybe she don't care of you guys don't. or do we need to start filming these kind of actions.

I bought three items using a CVS 30% off coupon. Two of the items were the CVS brand (Musinex) tablets at $17 and CVS brand cough drops (like Halls) at $3. They only gave me 30% off the drops because of some unposted rule about only getting 30% off the second item. When I returned the whole thing (intending not to get the cough drops) they wouldn't give me the coupon back, told me to leave the store and called the cops. TERRIBLE customer service. I'd be surprised to ever shop there again, and it's been my regular pharmacy for over 10 years.