Menu
CB Drug Store CVS 19901 Frederick Rd, Germantown, MD, 20876, US
CVS company logo
CVS
reviews & complaints
CVS company logo

CVS

19901 Frederick Rd, Germantown, MD, 20876, US
Learn how the rating is calculated
2 complaints
File a complaint Write a review
Website
Phone number
Category
Working hours
Mon
8:00 am - 10:00 pm
Tue
8:00 am - 10:00 pm
Wed
8:00 am - 10:00 pm
Thu
8:00 am - 10:00 pm
Fri
8:00 am - 10:00 pm
Sat
8:00 am - 10:00 pm
Sun
8:00 am - 10:00 pm
ComplaintsBoard
J
10:10 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

CVS - Pharmacy

I came to get medicine for toxins I had in my mouth and was told I had to go to another pharmacy at I ask can you fill the prescription here employee said it’s easier if you go where the prescription is 9:40

9:50 I pull up to the cvs that has the prescription but there close I go back to the cvs that I was at originally and they say they can’t help me because the time even after I told the I need the prescription for something serious

Desired outcome: I can die from not getting the antibiotics

Read full review of CVS
Hide full review
ComplaintsBoard
A
3:22 pm EST

CVS - Pharmacy

I am submitting complain about a terrible experience in this CVS-Germatown#5460. I am community Health worker from CCI Health and Wellness services and I called the pharmacy to found out about a medication that Patient Amparo Calderon did not received. Order was sent from out clinic on 02/20/2020 for medication Singulair. I spoke with pharmacy manager Lena she had a terrible attitude and very argumentative. All we wanted to get medication for patient and we need it resolve but instead she keep saying that prescription was already picked up. she was not correct, patient did not have an order on 02/13/2020 for Singulair medication. I also let her know that she had a glucometor One touch ultra 2 and she got instead a one touch verio strip which patient does not have. Patient also complained to us about the terrible customer services she received from this pharmacy, which I experienced myself. Patient is transferring her prescription to another pharmacy due to this bad experience. Patient number is [protected] Amparo Calderon.
CCI Health Wellness Services My name is May [protected] Ext 1035

Read full review of CVS
Hide full review

Elevating the Voice of the Consumer

Empowering Real Complaints

At ComplaintsBoard, we understand the impact of genuine consumer grievances. Our platform is a dedicated space for authentic voices, where complaints, both positive and negative, are shared with honesty and transparency.

Dedicated to Validating Complaints

We are committed to ensuring the authenticity of every complaint. Our team uses rigorous verification methods to confirm that each complaint stems from a real customer experience, maintaining the integrity of our platform.

Encouraging Detailed Complaint Narratives

We value complaints accompanied by concrete evidence. Be it a photo, a detailed narrative, or additional documentation, such substantiation lends credibility to your complaint, aiding others in making informed decisions.

Balanced and Constructive Dialogue

ComplaintsBoard is more than a platform for airing grievances; it's a community where balanced dialogue is encouraged. We welcome complaints that not only point out issues but also recognize any positive interactions, promoting a fair and comprehensive perspective.

A Free and Impartial Platform for Complaints

Our unwavering commitment is to provide a free and unbiased platform for all complaints. Every complaint is given equal importance, ensuring your concerns are heard and respected, irrespective of their nature.