money owed for tires.
Good morning, whom it may concern; My name is Blaine Caldwell and I live in Fort Frances, Ontario. I will start by stating I have already opened a complaint on this matter 2-3 times, the first time because I hadnt been able to reach the store owner and it was going on 2 years of trying (literally), and then around a month ago I called customer service...
Read full complaintvehicle service department
on December 23rd I dropped my car off - I wanted the front tires checked for leaks and one in particular was going flat. I asked to be told if they needed to be changed because I was driving home for the holidays and wasn't sure if it was a major leak or just normal air loss. I was called back and told they found leaks in both front tires around the rim...
Read full complainttreatment of employees
I am writing to you to inform you how displeased and outraged I am with Cranbrook BC Canadian Tires manager Dean Jackson's Interaction with certain employees in Cranbrook BC. Dean has recently made a threat to an employee who put in his holiday time in December for spring break (March)that "yes he can go away on his holiday for 9 days but he may not have...
Read full complaintservice
on jan 13th I went to manning dr store in edmonton because the battery I bought in the manning store was suppose to be warranteed for as long as I owned the car which I do and wanted the battery replaced under warrantee but the service guy who was very rude said he recommend a test but I said no I want the 1year old battery replaced then he said its 2995 to...
Read full complaintcar battery warranty
I purchased a battery Nov. 2017. It is now not working. I do not have receipt. I was told that the invoice shows it was no charge because I still had 1 month warranty left on old battery. The problem is I purchased the battery, went out to parking lot removed old battery and brought it in to the store to get my core charge back. I believe the sales person noticed it was a warrantied battery and changed the invoice to pocket the amount I payed for new battery.
price matching on christmas returns
Hello, on December 22nd I went into the store to buy a Ninja Foodi cooking product. I spoke to several different people as I really wasn't sure of the product and they didn't have all of them on their counter. We discussed the different sizes and prices. They told me that I could exchange the product with the other one (at the same relative Christmas sale...
Read full complainttoyota corolla 2014 le eco radio complaint while change battery
Respected Sir, I handed over my car for change the battery on 28 september 2019 to above mentioned service center .(invoice [protected] and [protected]) .After change battery i started my car then i noted my sterio was not working and i reported to the same service centre and they checked again then informed me consult the Toyota dealer.Toyota dealer...
employee for online shopping
Called to check when my product that I ordered online was available for pickup. Employee, responsible for online shopping, at the location said they don't have inventory even though I questioned her about the inventory info on their site. As a result the employee cancelled my order, wasn't at my request as the email I recieved said. I called again and...
Read full complaintauto service issues
I brought my Car in for oil channge and to have my headlight replaced on Sat Dec 14th. 10 days later the headlight burnt out so i called to tell them on Dec 24 and they looked up my account and said yes we changed it for you and can you come in on friday Dec 27th at noon. My husband arrived they didnt even look at the car just said light bulb is fine you...
Read full complaintchristmas ornament
I ordered Christmas ornament after I was refused to buy it at the store (which was ridiculous!) I ordered it at 7PM and the next morning at 9AM I received an email that it was available for pick up Went to the store and the red ornament was a black ornament taped onto an envelope!! Not in any packaging and actually looked like the ornament they wouldn't...
bike purchased online
I received an email telling me that my purchase was ready. I drove from an hour away as the bike was not in stock at my local store to pick it up. They tell me it's not ready, don't know when it will be. I asked for Manager and she just smiled and said too bad. I asked if they could ship it to my local Canadian tire she said they don't do that. On top of this the drive was really bad with brutal winter weather on hwy 26. I will never step foot in another Canadian Tire again. There's no way that customer service can hold up.
cyber monday
I went to Canadian Tire like I do every year on the Monday after Black Friday. I purchased two microwaves for Christmas presents. After I checked out I asked for my $50 Giftcard for spending $200. I was told that this year it was only if I ordered online. I don't have a computer and I don't know how to online shop. I was very upset by this. I don't think that it is fair. I looked at the add and it never occurred to me that cyber Monday meant I had to order it online. They were in stock at the store why would I order them. I had to get someone else to file this complaint because I didn't know how. Sad that only the customers who get this deal are the ones who can shop online.
household
I made an order online dated November 21, 2019 where I bought Shark robot vacuum ION 720 and the order was ready to be picked up in the same day (first picture). I received a reminder Saturday November 29 stating that my order need to be picked up within 4 days otherwise it will be cancelled and refunded. I went to pick it up- yesterday- Monday December...
Item for sale and unable to buy
Upon asking to purchase a gun safe that was on clearance in the store I was informed by a manager, Josie, that there were no new safes in the warehouse and the floor model was not for sale as there was no combination for the safe. I found it very unprofessional that the safe had a clearance price on it and i was unable to purchase the item. I am sure...
Read full complaintassociate/canadian tire mastercard
I was enjoying one of my few days off. I stopped in around 5-5:30 just to look around at the christmas stuff because it's "canada's christmas store". I hadn't even been there for 5 minutes when an employee came up to me and asked me if i had heard about the sales- i said no, but told him he could fill me in. I also work retail and understand that this i...
Read full complaintcar service
Hy I have honda civic I went for service in parry sound. My car has no issue before but after tire change from canadian tire my rare tire got flat 2 times. I waited for 2 hours on car service date and I went on monday for concern about my flat tire. They let me wait for an hour more again and very disappointed and didnt even fixed the issue. Never go back to canadian tire waste of time n money
Read full complaintservices from customer services count; I got yell from your employee
November 23, 2019; 2:30 pm I entered a store with a small backpack, which with my all belongs and lots of cash and couple of important IDs like my Drive license, Citizenship card; passport. A lady comes to me and asks me to put the backpack into their counter. I explain to the lady that I do not mind to put my backpack into the counter but I need to ask...
Read full complaintcar repairs
Hello, On March 1, 2019, battery and break lights came on at the same time and I decided to get my car checked at Canadian Tire in Newmarket. Romeo, mechanic, tested the battery and said it was in good condition. So he changed the alternator in my car. But in a few days, on March 5 my car stopped and would not start and I had to tow it from Toronto back...
Read full complaintautomotive
Canadian Tire, My battery warning light came on in my car on Friday November 15, 2019 and since I had bought the battery only 10 months ago (January 2019) and it is still under warranty, I called CAA Quebec (from whom I had bought the battery) to check it. The CAA technician came to my house on Saturday November 16, 2019 and did a diagnostics check on...
car service dept
This past spring I had my summer tires out on at this location.
Today I went in to my dealership to get an oil change and have my winters put back on and was shocked by what they told me.
They informed me that my summer tires we so over torqued by the technician that my rims have cracked. Not only this but they are unable to removed the nuts now with heat or a torquing gun.
They have told me that I will have to have an extraction done, replace all the nuts on all my. Tires and now will have to replace my summer rims on my not even 2 year old Jeep.
All this because of the incompetence.
My dealership told me to contact you immediately before they proceed with the work because Canadian Tire should be held responsible for the damage caused to my vehicle and my now very expensive bill.
I have been advised in the past to never go to Canadian tire for car service, and now I have just learned why.
I need someone to contact me asap regarding this because I find it incredibly unfair to have to incur such a large bill due to your employees incompetence.
Samantha Coleiro [protected]
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