Canadian Tire

Recently bought a propane tank at Canadian Tire in Kirkland, Quebec oh July 3, 2023.

The propane tank in June 2023 had a start date for expiry of 12/21. Best option for $56.99 excluding tax. The only other date available was 2/22. As these tanks have an expiry of 10 years, this is unacceptable. Worse, almost no one at Canadian Tire knew how to read expiry dates. I spoke with the Directeur General, Philippe Cardinal told me there was nothing he could do to adjust price in view of the rank being 1.5 years old!

I was stuck and needed one right then.

I did ask him if he believed one of Canadian Tires key competitors, Costco would no way do this. He cowered, and turned away.

I was at Costco on July 8, 2023. The propane tank had a proper start date of 6/23 at a retail price of $49.99!

Canadian Tire, you should be ashamed treating customers this way!

I replaced the breaks of my Toyota Highlander 2019 in December 2022 at the auto service of Canadian Tire Acadi Branch. Since a week, I started to hear a noise coming from the driver side front wheel. I went to the same automobile service today to check the problem. The big surprise was that the noise is due to the movement of the brake pads! According to the person at the service counter, the brake pads have to be replaced and are covered by the guaranty; however, I have to pay 180$ for labor to install them!

I chose to replace the breaks of my car at this service point because I have trust in the offered service and work of its technicians. Simply I was looking for the peace of mind! Today I was proven wrong! My main question is why this has happened at the first place? This would have exposed my life to great danger! Of course, the person at the service counter told me that he doesn't know! But I have the answer! It is either because the work was not done properly at the first place or that the quality of the brake pads that Canadian Tire is using is very cheap!

To sum up, Today I lost confident in the provided auto service by this branch and I am very frustrated! The replacement brake pads are ordered today and will arrive next week. I have no choice but to pay the 180the labor of their installation, but I will never return back for Canadian Tire auto service!

Thank you for your understanding.

Kamal Bittar

[protected]@gmail.com

Cell.: [protected]

Purchase this product, the packaging was damaged when I bought it. was passing through Merritt thought I might’ve needed. It turns out I didn’t need. So I tried to return it to the West Kelowna store, and they will not take a back because the package is damaged.

They told me to go back to the Merritt store that’s about an hour drive from here

What a joke

Part number [protected] $29.99 plus tax

I have a variety of Yardworks hoses purchased last year 2022. x2 100 foot Proflex fiber jacket fabric hoses. 1 proflex fiber jacket fabric hose was leaking halfway along the hose and also a Heavy Duty PVC hose with a big bulge in it only after a few months of buying them last summer 2022. So I brought them back and swapped for x2 100 foot Proflex fiber jacket hoses, last fall (Sept/Oct) thinking it might be a freak issue. And then last month this year May 2023 in the spring I notice both leaking in different sections of the hoses. Isn't a hose supposed to last you more than a year? I drained them and stored them in a dry place over the winter. So it makes me wonder why all the quality issues? This is beyond ridiculous. There must be a lot more people with the same issue. There is no way I am this lucky?

My car has been stuck in Merritt for 2 weeks and in the shop for 1 week for 4 bolts they haven't received. They did not check the receipt of the order and since then have been waiting for them to arrive without trying to order new ones, to go and get them as they tell me falsely when I go to ask. I am wasting a lot of time, I lost my job because of their incompetence. I don't have a place where I can shelter from the rain since the truck is in the workshop. And the general manager of Canadian Tire asks me ironically if I'm paying for gas to get the missing parts. They laugh at me, have no respect for me.

The primary concern for which I sought assistance was an issue with my vehicle's air conditioning unit. I suspected a leakage in the system as a previous attempt by the previous owner to recharge the unit did not resolve the issue.

Upon arrival at your service centre, I promptly explained the situation to your representative. However, I was met with an unexpected refusal to service my vehicle. Despite being a service provider, the representative denied even diagnosing the vehicle, implying that the previous attempt to recharge the AC precluded them from taking any action.

Following this disappointing encounter, I contacted your customer service line, where I shared my situation and my frustration at having waited a week to secure the appointment, only to be turned away. However, the issue remained unresolved.

It's important to note that while reserving the appointment online, I didn't come across any instructions or guidelines indicating that a vehicle would be denied service due to previous attempts at troubleshooting, such as the addition of specific types of gas to the AC system.

I believe this to be a significant oversight in your customer communication, causing needless inconvenience and frustration. I've been left with an unresolved problem, wasted time, and a diminished trust in your service.

Canadian tire truro, ns

Corrosion free complete vehicle dec 12, 2021. Received reminder in mail june 2023 that needed to be done again. Chevrolet malibu 2013 lt. 140,000. Km to date. Use the same winter tires that I purchased at walmart 6 yrs ago because they are like brand new. I am retired and do not drive my car much in winter.

My car started paint bubbling on both rear panels above wheels and in seam. Rusting bad to the point that on one side a piece of metal needs cutting out and replaced. Went to rust check this time and the guy said canadian tire did not do a good job at all.

I am so mad I could spit. But it's so hot, I can't afford to give up any moisture for fear of dehydration.

When we moved to our apartment 2 years ago, we knew we would need a couple of portable a/c units. We wanted the ones that stand on the floor, not the window units. One for the bedroom and the other for the living area. We bought the small one for the bedroom as soon as we moved in. We knew we were going to Newfoundland for most of the summer so we waited to buy the larger one. If anyone can remember, there were a lot of supply chain issues in the second half of 2021 and early 2022. In March of 2022, I saw that Canadian Tire had a 15,000 BTU (Honeywell) a/c unit in stock. We jumped on it because we weren't sure what the supply chain would be like once the hot weather started. This unit was purchased at Canadian Tire on Chemong Road in Peterborough.

We stored the unit in a closet until the middle of June 2022. At that time we installed it. We ran it when we were not at the trailer and the temperature warranted it until September sometime. It cooled the area wonderfully!

Then, it spent the winter back in the closet until today. We're home from the trailer for the weekend so we installed it right away. Turned it on, no cool air. Just room temperature air. We let it run for 30 minutes just to be sure. The compressor was not cutting in.

Now, I start with the phone calls. I called Canadian Tire. No help, one year warranty, warranty ran out in March, a year after I purchased it. I explained why we purchased it in March, how it was not hooked up until June and only ran minimally because we were at the trailer all summer. They suggested I call Honeywell. So, I did. No help, they told me to call Canadian Tire. Ok, let’s see if we can get it repaired. Called every a/c repair place in Peterborough. No help, they only service Central Air systems. So I called appliance repair places. No help. No one in this area will repair it. I called both Honeywell and Canadian Tire back to see if they could recommend an authorized Honeywell repair depot. Nope. There isn't one. I searched online, same result.

So, another item to add to the landfill. Neither company stood by their product. An $800 unit, used minimally for about 4 months is a piece of garbage.

I purchased a lawnmower yesterday May 28/2023 we put it together last night put the oil in and then today may 29/2023 I put gas in it and primed it and tried to start it would not start got my uncle to check spark plug all good he told me it dosent sound good so I called riverview store they told me to call the number for the certified company and told me it was openthis was the manager at the riverview store so I called no answer so I tried 4 times to call her back at the riverview store would not answer so I called from my home phone and they answered and again was told the same thing at this point my blood was boiling and still got no answer nothing so I said I want my money back and I will never purchase from Canadian tire again and I am still blood boiling so before I was to ignorant I said good bye hung up the phone.

I went to order a belt for my son's jeep, on sunday may 21/24 long weekend nothing open on the 22nd an gave the guy the number of belt,3 times he brought it out I stood there looked at it, had wrong number on it an asked him again you sure this is right, his reply yes.

Come back tuesday to bring back belt due to it being wrong, not in stock.

Young guy gives me part number an looks up at another store an they had it in stock. My issue is a 45 minute drive 4 times to get a right part is just not right and daughter in-inlaw lost a day of wages due to this issue.

Thanks for nothing.

I just learned of the so called hate rally planned for this weekend at your locations in Niagara Falls and Cornwall.

This is a dangerous precedent for your company to engage in. The fact that you did NOTHING to stop last week’s embarrassment says everything about what your company stands for,

Consumers react to this with their pocketbook. I for one, along with many others do not support this and if you want to continue to retain customers, shutting this down instead of a weak “ we do not support this” would go a long way.

A once loyal customer,

Lorraine and Neil,Saunders

St. Catharines, ON.

Dear Sir/Madam,

I am writing to you to report a disturbing incident that occurred at your Canadian Tire store located at des Grives, 213 Boul des Grives, Gatineau, Quebec J9A 0C7. On April 24, 2023, my husband and I visited your store to purchase a tomato seed. While we were looking for it, I approached one of your associates named Natalie for assistance.

To my surprise, Natalie said that she didn't know where the tomato seeds were located. After that, she immediately asked my husband to open his backpack for checking without any reasonable cause. We were taken aback by her actions, and I want to express how deeply disturbed and disappointed we are by this experience.

As an international Ph. D. student in Law and a resident of Canada, I have never experienced such blatant and unwarranted racial profiling in a store. We were calm and polite throughout our visit, and we didn't show any behavior that would warrant suspicion. I firmly believe that this incident happened solely because of our race and ethnicity.

When I requested to speak with Natalie's supervisor, Louise, she arrived at the scene, and I explained the situation to her. However, I must stress that I'm still deeply upset by this incident, and I feel that it's essential to report it to the management to ensure that it doesn't happen to other customers in the future.

I want to remind you that everyone has the right to be treated with respect and dignity, regardless of their race, ethnicity, or any other personal characteristics. I hope that you'll take this matter seriously and take appropriate action against such incidents that are unacceptable and discriminatory.

Thank you for your attention to this matter. I look forward to hearing back from you soon.

Sincerely,

I left my Vehicle on April 11/23 @Canadian tire @5970Mavis Road,Mississauga .Diagnosed & told me they ordered for parts. Then vehicle was sitting in the parking lot for 8 days. Every day I went there and I was told that part(Throttle body assembly) was not arriving. Finally I got frustrated and disappointed and took my vehicle to another mechanic and fixed same day.Canadian tire charged$282.50 for doing nothing for 8 days. It’s unbelievable & unacceptable that waiting for 8 days. Never Ever again to Canadian tire.

Friends before if you go there think 100 Times. They sucks customers like me visible minorities, I guess.

I went to do a simple return today, April 17. Around 1pm. Service rep named Manizha

1-order number [protected]
She repeatedly questioned why the boots did not have a tag.. That is the way I received them. They were obviously never worn, just tried on in home and wrong size
more upsetting

2- order number [protected]
She insisted that the shoes were worn and that I untied the tag and retied them because the soles were dirty. That is the way I received them. (not the first time an online order came in poor condition). I returned them because my son did not like the way they looked - he never even tried them on, so no way he could dirty them. I waited and waited while she argued that the store does not sell shoes in that condition, no shoes on the shelf ever look like that, and no shoes would have been sent like that. Finally she called a manager who brought down the remaining pairs from the store shelf. All with dirty soles!

Very upsetting and humiliating to be accused of lying by a costumer rep. She didn't even apologize! The manager says they are just trying to help. How? By accusing me of lying? I've been a good customer for over 40 years. Never encountered such abusive customer service.