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AutoZone Customer Care Service

AutoZone Inc.

123 South Front Street
Memphis
Tennessee
United States - 38103

Customer Support Phone Numbers

Toll-free:
1 800 288 6966 52 6
1 800 741 9179 19 0
Phone:
+1 901 495 6500 23 2
Fax:
+1 901 495 8300 2 0
 

AutoZone Complaints & Reviews

Autozone / store manager breaking corporate policy

I went to the Autozone on Nederland Ave in Nederland TX to get a part my husband needed. Prior to arriving I checked other competitors prices and had them readily available to show for the price match. I have used the price match guarantee several times for years and this is why Autozone...

Autozone / unethical behavior

Br
BrianLamont on Sep 16, 2017
My name is Brian Daves and I bought a battery on September 6th from 1207 H Street NE and my car was fine. After my car battery died the next day due to a broken belt, I had the car fixed by a mechanic. After the car was repaired, I brought the car to Autozone 13701 Georgia Ave to put...

Autozone / was told no by counter staff

Fa
Factorycracker on Sep 10, 2017
Walked into Autozone on 9/10/2017 in Brighton, MI 48116 approximately 6:10pm. Counter staff asked if I needed help and I said "Yes, I'm looking for skid plate bolts for 2003 Toyota 4runner, the bolt is 8x1.25" The counter staff immediately said "we don't have that, the...

Autozone / service and rude associates

Sc
Scottie br on Sep 10, 2017
My wife and I were out Saturday night in Seneca SC ..our battery died and we had to call AAA. They tested our battery and confirmed we, had a dead cell...the technician gave us a print out of the confirmation and then jumped us off so we could make it to Auto zone to have a new battery put...

Autozone / manager very rude and racist

Al
Alvictoria on Sep 8, 2017
I just leave and never comeback at Kernersville Nc autozone because the manager Terry was really rude just ask for help about a part on my car and he send me straight to google when I told him about acting rude and request speak with the manager he said I'm the manager and have a nice day...

Autozone / violence in the workplaces

Je
Since when did AutoZone allow a manager from one store to go into another store and bully an employee into getting in front of customers? Well it happened September 6, 2017 at store 619 in Indianapolis IN I personally think the values in the Indianapolis area have went to hell .This need...

Autozone / I am complaining about sexism

Li
Liz5280 on Sep 1, 2017
I called the store in lakewood Colorado off Alamedia just west of Sheridan yesterday to see if they had a part in stock. The guy who answered the phone asked me as soon as I asked about the part "is that what your mechanic says you need?" it was lije he has a problem with a woman fixing...

Autozone / very rude to me from salesman

Ra
Ray p on Sep 1, 2017
Hi Dear Sir/Madam It's been bothering too much since July 15 2017 I went to this store at 9725 Charlotte Hway Indian land SC 29707 in morning to buy oils and other stuff for my both cars . I was dealing with Gerald/s he was salesman at register and I was trying to find out deals for oil...

Autozone / wiper that was put on by autozone employee popped off and damaged my windshield

Ca
Carol Ann King on Sep 1, 2017
Florence KY Store #2430 Date of purchase for both wipers 7/29/2017 $38.14 Store Manager Zach They were put on by salesperson. One popped off the morning. I had to continue driving and use wipers bc I couldn't see. Zach replaced wiper free of charge. He said quote " they are not broken, it...

Autozone / applying for a company account

Go
GoodrichIncorporated on Aug 29, 2017
My husband and I dropped off the required information to open a company account at the Auto Zone back at the end of May. Since then, both of us have stopped in and called numerous times to see what has been going out with our application. And every single time it has been confirmed that...

Autozone / oil filter

Ri
Richard Feld on Aug 26, 2017
I asked for an oil filter to change my oil. I asked your employee to be sure I have right oil filter. He mocked me and instead gave me an air filter. The worse part is that eventhough I was certain he was trying to sell me an air filter when I asked for an oil filter, his coworker reaffirmed that...

Autozone / door paneling screw

Ka
Katelyn Hewitt on Aug 25, 2017
Me and my husband stop in auto zone because the plastic door panel screw in out car was broke and we wanted to replace it because it was hanging. Well we never could find the right fit so the one we purchased we wanted to return before we ever even left the store but the guy wouldn't...

Autozone / given wrong part

Je
Jermel Walker on Aug 25, 2017
In the month of May 2017 I purchased a fuel pump module for my vehicle (2007 Chevy Impala) and then had the part put in by my mechanic and payed for labor. This month, August 2017, my car would not turn on due to the fuel pump module. I had warranty on the part and called autozone. I had...

Autozone / battery core charge when I traded it in!

Ov
Over Charged! on Aug 19, 2017
I went into autozone to purchase a battery with warranty which was prorated and core trade in. First the customer service is just selling and selling, they can care less about the money. They just try to find a way to make money off of you! Then when I asked them about it, they said "oh no...

Autozone / manager at my favorite store

Bi
Bike Guyslc on Aug 17, 2017
Manager named Jack at my store on 939 South State Street, Salt Lake City. Would not give me my pre-ordered cabin air filter unless I had a receipt. I know he can look up my information and verify that I am me but he was very rude and almost had me walking out of the store without the part...

Autozone / given wrong auto part destroyed my car

Bi
Billwill12345678 on Aug 16, 2017
On 9/9/2017 autozone at 629 communipaw ave jersey city nj, 07304 sold me a coolant temperature sensor which was the wrong one for my car, when I screwed it into the car it actually broke the bottom intake manifold crack the housing. Went back to AutoZone to return for new coolant...

Autozone / customer service

El
Elle Bee on Aug 16, 2017
I went to my local autozone today on highland Ave in national city to pick up a part I ordered over the phone. I waited in line patiently while the person in front of me was being helped. Clearly I was next in line and there was a woman behind me waiting to be helped as well. The customer...

Autozone / an employee

Ci
citygirlj22 on Aug 16, 2017
One of your employe has been sexually harassing me for about two months now. At first I took as nothing but he counties to pursue me. I now am not comfortable going into your store because of this man and I would like for him to be fired! If he's doing this to me only heavens knows how...

Autozone / return of a fuel pump

Co
Cowboysfansrule on Aug 15, 2017
I returned a fuel pump because it wasn't needed. My husband never even took it out the box. The lady told me it was used. I told her it wasn't . She told me I was lying cause she smelt gas on it. I again told her it wasn't used. She talked to manager a minute then decided to just put in...

Autozone / battery installation

Da
Darlene Maciel on Aug 12, 2017
I stopped at AutoZone on Main Street in Manteca California to purchase a battery I asked the young man his name is Matt if I purchased a battery did they install them he told me yes that he could do that so after the $134 I spent he went out to my car and after he took it apart to replace...

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