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AutoZone Customer Service Contacts

123 South Front Street
Memphis, Texas
United States - 38103

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AutoZone Complaints & Reviews

Mar 01, 2021

AutoZone — Rude experience with the cashier

I was at the 687 Lynnway Lynn Ma Autozone store around 6pm on March 1 2021. I had purchased a device to hold...

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Feb 26, 2021

AutoZone — Customer service

Upon arrival at your Kingsville TX store. I wore a mask as your door requires and as your personnel are...

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AutoZone — I ordered a magnetic oil pan heater

I ordered this part on the 9th of february. The website adv the part would be here on the 11th of february. Which it still says that, I have called the number numerous times and they always say the part is being directly shipped from the manufacturer and they never contact me back with any updated information. When I call them back it is the same story every time. I have spoke with different district managers and they give the same story that its because of weather and other excuses. I have asked for a refund as I have had to get the part from some where else they adv they can't cancel the order, and they wont offer a refund until I have the part, I no longer want the part and need the refund. This company is doing nothing about this.

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    AutoZone — Service at Auto zone aeroton

    It's never a happy time driving to/visiting autozone in aeroton. The staff is not welcoming & they serve you with an attitude. They misinform clients because they don't want to charge batteries. We are regulars there because it is the closest to us.
    Themba is the worst ( not sure if I have the correct name but the gentleman limps. On several occasions when I go there he is arguing with a customer. I took my battery for charging & he was assisting, when I enquired he told me they only test but dont charge batteries. He called upon a lady to test and when I asked the lady where can I go to charge she told me they charge in store. I had to call the manager who also gave me excuses & ended up saying the charging machine is faulty just to get rid of me.

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      AutoZone — Customer complaint

      My name is donta williams on 12/6/20 at 6:28pm autozone #5601 I went in to charge my battery and yosif was mad I ask how come he didn't charge my battery I told him I would contact the head corp on him he went off came from behind the counter to attempt to fight me there are 3 cameras in there he started antagonizing me tell me my complaints won't go anywhere I went back later to retrieve my battery got it so on 12/10/20 I take my battery there like I have done for 10 yrs yosif gets out the car walks toward me in a threatening manner saying why am I here callin me a [censored] when tom the store manager comes out telling me to move along I did tom the store manager tells me he doesn't care his employees called me a [censored] get away from his store or he would call the police this discrimination wont be tolerated I did not know autozone was racist against blacks I I plain to take legal action against u [protected] I also have witness that saw it as well

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        Sep 23, 2020

        AutoZone — Unhelpful and dissatisfied service

        Im an auto mechanic for more than 25 years. Today 09/23/2020 at 16:20:07 PM I purchased tools by giving the...

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        AutoZone — Parts

        I went into a autozone today to get spark plugs for my mazda 5. The lady at the counter started to help me. She pulled up a mazda miata, so I told her that I dont need parts for a miata and that i needed parts for a mazda 5. She looked at me with a [censored]ty attitude and goes well it's the same thing. I told her no it's not. A miata is a 2.0 liter and my vehicle is a 2.3 liter. She goes well it's the same thing, so do you want this or not. 😱 I was like um no I'll just get my husband to come in because I'm not arguing with you about it. So, my husband goes in and talks to a guy and tries to say the same thing. Finally, they listen and get us the parts we needed. So just for the record, just because I'm a female dont think I dont know my cars. I know a lot more than you think.

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          AutoZone — Car battery

          I purchased a car battery 0n February 2, 2019 at Auto Zone in Claymont, DE on Philadelphia Pike. I cant find my receipt but I am sure I paid with my VISA in the name of Phyllis D. Jankowski. I got stranded yesterday while out shopping because the battery I bought at Autozone went dead after only 18 months. I paid AAA to assist me and replace the battery at the tune of $139.
          I am seventy seven years old and didn't appreciate finding out I cant rely on AutoZone. I plan to warn my friends at the senior center.

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            AutoZone — Being disrespected and called a pussy by an employee

            I had ordered a timing belt for my car and went to pick it up when it was received. I noticed an employee that I have a no contact order with due to the fact he was shooting a loaded firearm at me in city limits. We are currently going through Court proceedings and he has been charged with aggravated assault along with a few other things. Discharging a firearm in city limits. I get home and open my package and the first thing I see in Sharpie is the words pussy, then a direct threat saying "I'll be seeing you". Written inside it. It was Brock schartz. El Dorado Kansas AutoZone I don't like going out in public to be intimated or threatened by employees

            Being disrespected and called a pussy by an employee

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              Apr 20, 2020

              AutoZone — Attacked by store employee

              I was out running errands with my son Saturday. When leaving our first stop his car would not start. Hi...

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              Apr 18, 2020

              Autozone 2776 — Manager/employee interaction

              I took a job as a Commercial Driver in December 2019. I did orientation/paperwork the first 2 days, shadowed...

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              Mar 29, 2020

              Auto Zone — Poor service / theft / racist

              I approached the counter to return the loaner tool Young man at the register is the one I'm complaining...

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              Mar 25, 2020

              AutoZone — would not start vehicle

              I purchased a Duralast Gold battery for my 2007 Odyssey on May 31, 2018. 5 year warranty, free replacement...

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              Mar 02, 2020

              AutoZone — The way I was treated as an employee

              I came in to work on February 24 th did all my duty's and then was ask in the office and told to Toruń in my...

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              Thorndale
              Feb 10, 2020

              AutoZone — rude employee

              This woman employee was very rude to my father. No other customer was present at the time of our arrival. She...

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              Feb 04, 2020

              Auto Zone — service

              I'm visiting here in the city and I have a problem with my car battery. So I have an extra battery that I've...

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              Jan 29, 2020

              AutoZone — returning issue

              I bought a torque wrench on Saturday 1/25/20. The clear case lid on it was cracked when I bought it. I tried...

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              Napoleon
              Dec 30, 2019

              AutoZone — refuse to be given correct change and threatened with physically bodily harm and intimidate out of the store!

              I came in to the autozone at 11310 evergin way December 30th 19:58 time And was refused to be given my change...

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              Dec 08, 2019

              AutoZone — tool rental

              I went on the 7 th of this month and rented a Harmonic balancer puller and I went today to return it and they...

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              Nov 09, 2019

              autozoneb — battery charge

              I went into the AutoZone to have my battery charged in checked and I've done this before one time they...

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