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AutoZone Customer Care Service

AutoZone Inc.

123 South Front Street
Memphis
Tennessee
United States - 38103

Customer Support Phone Numbers

Toll-free:
1 800 288 6966 3 0
1 800 741 9179 0 0
Phone:
+1 901 495 6500 1 0
Fax:
+1 901 495 8300 0 0
 

AutoZone Complaints & Reviews

Autozone / a manager at abbeville, alabama store.

Li
LisaFinney on May 21, 2017
Manager was rude and would not attempt to find part that was transferred from Ozark store. Transfer had been confirmed by another employee but she did not want to hear what he had to say. All of this was done in front of several other customers. Did to the rudeness of this employee I and...

Autozone / store opened late

Im
Imans on May 14, 2017
store 2787 located 5686 W Camelback Rd Glendale, AZ 85301 did an order online for pick up at this store because it opened at 7am sunday, waited over an hour for somenone to cone and open doors 8:11 am to be exact. there were aproximately 20 customers that came and left from store i left and...

Autozone / former employee

Sc
Scott Blue on Apr 26, 2017
Mr. Rhodes, My name is Scott Blue and I started with your company as a part timer and in less then a year and a half I worked my way up to store manager, well I was a ASM and I was put into a store without a manager, well you know that was going to be my store, , one of the proudest moments in...

Autozone / problems with district manager in southern region

De
Debbie James on Apr 22, 2017
My husband is a Store Manager for Auto Zone In the southern part of the South. He became a Store Manager 2 1/2 years ago with no prior experience and has run an amazing store all this time. He was a parts sales managers at a different location prior to his new position 2 1/2 years ago. He...

Autozone / Store in jonesboro ga

Hi
Highwayjackman on Apr 6, 2017
My name is Kevin fountain I have spent 1000 dollars at AutoZone .I was returning a belt I purchased recently. I had my receipt but lost my bank card I purchased belt on . I explain to the guy at the counter who was rude and nasty . He replied with a nasty demeanor we can't with out the...

AutoZone, Inc / Former employee wasted 10+ years with this awful company.

Na
NAWNaw on Mar 23, 2017
I was terminated from Autozone in 2016 for doing my job!..It looks like they like to get rid of hardworking employees. To mention the fact that the Manager does nothing but take advantage of her hardworking employees. She never closes like she supposed too. Does not do any Check engine...

Autozone / Brakes pads front and back ford fusion store#0335

To
todd rivers on Feb 23, 2017
On 12/04/2016 I needed to replace the pads on my car. I gave the sales clerk my number for warranty look up an he did a search saw where I bought the pads for front and back. I purchased some new pads so I can bring my older one back for a refund, well on 02/23/2017 I took the old pads in...

Autozone / Very poor service, attitudes

Ti
Tim Fenner Sr. on Feb 2, 2017
I have noticed poor service at Mountain City Auto zone several times in the past, but had marked it off as my perception or just employees having a bad day. However yesterday, 2-1-2017, I tried again to shop at the store. The clerks, several working were slightly occupied, but I picked my...

Autozone / Autozone

Se
secret456 on Dec 27, 2016
On the 20 dec i was in autozone 1051 sams crossing. After standing in line for about 10 min i was next when a female came in and received service right away. On 24 dec same store, i was in line again with 4 customers behind for about 15 min when a white male came in and received svc right...

Auto Zone Auto Parts / Employees not giving right parts

Pa
pancha15!! on Oct 9, 2016
I live in Phoenix, AZ. My son in law went to the Auto Zone off of 59th Ave and McDowell Rd in Phoenix. He went to buy the part for my 1999 Ford Taurus. A young lady that was on duty on Sunday Oct 9, 2016 called another Auto Zone off of 43rd Ave and Indian School Rd and gave who ever was on...

Autozone / I returned products, unopened and intact but they have not credited my account in 30 days.

Tk
tkinder on Jun 4, 2016
I purchased some products my mechanic said it turned out I didn’t need. I returned them to AutoZone, got a return receipt, but after 30 days the $79.38 still hasn’t been returned to my account. I called the customer service number and Ron, a pleasant guy, took my information, transaction number...

Autozone / Brgite manager at woodland hills and district manager

Re
Reviewer90636 on Dec 26, 2015
The previous manager at wood land hills auto zone was very nice also the district manager the white guy. The present ones are so racist only like their own kind and very unkind to customers who are not hispanic. Please adverse diversity which you explain in your company

Autozone / Wrongful termination?!?!

As
Ashley parker on Oct 7, 2015
I was an employee with autozone for about a year and a half after recently finding out I was pregnant I suffered many complications I have severe high blood pressure is very high blood sugar my doctor has prescribed me multiple medications which often makes me tired and impaired my ability...

Autozone / Lack of customer service

Gu
GUSRENTIT on Jan 5, 2015
In my opinion, Autozone.com DOES NOT GO THE EXTRA MILE, it does not even come close to the starting line. Just a bunch of arrogant employees, that claim that they do not have the power to solve problems. To give you an idea how bad this company is, even after politely calling the...

Auto Zone / SureFire engines / Engine warranty

Dj
DJ_DeJager on Nov 18, 2014
I am a disabled vet. that was on his way to a new life, one of promise. I had a motor burn up in Blythe CA. took every cent I had and purchased a new Sure Fire motor from Auto Zone. This motor made it 157 miles before oil started pouring out of rear main seal... That was 5 months ago, I...

Autozone / Poor upper management

Al
Alejandro Alba on Oct 21, 2014
So upset with grand rapids district manager, and payroll department. First off I have been a store manager for over 4 years with one of my previous employers. I was promised a store manager position at Autozone after a year. Then they asked me to run the commercial department. My district...

Autozone / Company workers

Tn
tntoys on Jul 27, 2014
I have a friend that works for autozone he has worked there for almost a year, he has been a mechanic since i have known him, also a fireifghter and emt.He has also been a manager at a ford dealer.He ran into some bad times so he started at auto zone. He has asked time and time again to be...

Autozone / Warranty/ rewards

Re
reggie b on Nov 4, 2013
I bought a warranty for my cars breaks an when I went back to exchange the they said they could not find the warranty in the system all my other cars are their what am I going to do with these old pads what happened to the warranty? also I have a problem getting my rewards point, I had...

Autozone / Warranty/rewards

Re
reggie b on Nov 4, 2013
I have a warranty with all my cars when I went in to exchange my break pads they say the could not find the car for the breaks I bought in, also I had more points the are needed an they said I needed more so i got a card in the mail giving me extra points when I went to claim the point...

Autozone (rancier rd. Killeen, Tx) / Bad customer service by manager

For all my Killeen/Fort Hood people do not go to the autozone on rancier. Not even for a light-bulb. The manager has poor customer service and acted as if he wouldn't return a part without a receipt and I never opened the package or left autozone parking lot, I only had the part 5 min...

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