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Canadian Tire Customer Care Service

478 Reviews

Canadian Tire Corporation Ltd.

PO Box 2000, Station Main
Canada - L3B5S3

Customer Support Phone Numbers

+1 866 746 7287(Online Customer Support)
36 21
+1 800 387 8803(Corporate Customer Relations - English)
59 44
+1 800 565 3356(Corporate Customer Relations - French)
9 13
+1 888 727 7478(Canadian Tire Roadside Assistance)
2 9
+1 800 459 6415(Options MasterCard)
2 12
+1 800 226 8473(My Canadian Tire 'Money' Program)
3 9

Canadian Tire Complaints & Reviews

Canadian Tire / unprofessional service

kunal kohli on Jun 19, 2018

Hi, I am writing this letter to inform about an incident which happened yesterday ( June 18' 2018). I purchased a bike (supercycle nitrous full suspension bike) online as a surprise birthday gift for my husband (on 19th june). The bike was ready to pick-up within an hour.(Location: canadian...

Canadian Tire / home maison clear c7 indoor/outdoor lights

Barb Hall on Jun 16, 2018

We purchased 2sets of these lights for our patio, as soon as we put the up we had three bulbs go and one of fuse was not working. I had purchased an extra set of bulbs only to find one not working. I do not have a vehicle so it is hard for me to get to the store to return it but I wanted...

Canadian Tire / service department, can't take appointments

wadey on Jun 12, 2018

this is my forth visit to 3050 Mavis rd. store, and once again I walked away disappointed with the [censored] service, counter staff moody, making assumption's waiting for 15min. to find out that I don't have an appointment. Got back to me office, check my information to sure I was at the...

Canadian Tire / manager

kevintam on Jun 11, 2018

To the Owner of Canadian Tire Markham East Store at 7650 Markham Road, Markham, Ontario, L3S 4S1 My family recently has order a bicycle online for my kids. Canadian Tire has automatic e-mail me a pick up invoice. I was using that e-mail to pick it up few weeks ago. The reason of the return...

Canadian Tire / checkout/customer service

Brooks1 on Jun 11, 2018

On Monday I was shopping in my Canadian Tire Store located on Hebron Way, St. John's, NL. When I approached the checkout to complete my purchase, there were no cashiers. When I asked about how I could checkout, I was told that after 5 they don't have cashiers and if I wanted to checkout 8...

Canadian Tire / customer service on price check

Methinksnot on Jun 11, 2018

Canadian Tire, Marathon, ON. I was looking for prices on kiddy pools, so I go straight to outdoors department. No one was there, so I proceed to checkout/customer service to ask for information. I was told that it was not their job and to find the department manage myself. This happened...

Canadian Tire / safety inspection, customer service

alex2067 on Jun 10, 2018

Saturday, 9th June I went to Canadian Tire #258 1820 Merville Rd. Auto Service with my motorcycle Buell Blast in order to make a safety certification. After some time, I got a list of deficiencies to fix within 10 days to complete certification: - Windshield not secured - 1 out of 4 bolts were...

Canadian Tire / auto care service

Damien Fung on Jun 10, 2018

I received the worst service at your Auto centre at the 0031 McLaughlin Rd Canadian Tire. I came in to receive a specific service on my tire, a replacement of my valve tire stem. When I was informed that my tire was unrepairable after they dismounted it I was not informed that my...

Canadian Tire Scarborough / customer service

Ferman Manliclic on Jun 7, 2018

Hello, I went to Canadian tire Scarborough( Cedarbrae ). I'm supposed to spend atleast $300 for the sale toolbox today (07Jun18). Then I saw a flashlight in flyer which on sale and ask a guy name "JOSH" on the name tag. On where are the flashlights on sale located. He told me to go to...

Canadian Tire / looking at me like im going to steal

adaml350 on Jun 4, 2018

my name is adam little, im 33 and work, on june 2.i went into canadain tire store in welland ontario.i walked in to go and buy some cables for my tv.i went and grabed two cables and started to walk towards the cash.well i was walking by the info center, i had a grey shirt on that day and...

Canadian Tire / customer service

Sbea on Jun 3, 2018

Dylan at the Canadian Tire in Trail provided some of the absolute worst customer service I have ever experienced. We were making quite a large purchase for an agreed upon price and had spoken to him on the phone. For the next week he dodged our calls with reassurance that we would be...

Canadian Tire / yardworks 150cc 2n1

Erik Dyck on Jun 2, 2018

Hello, I purchased a YardWorks 150CC 2n1 lawnmower on June 27, 2016 from a local Canadian Tire location (Kenaston, Winnipeg, MB). I began using the mower immediately and it performed OK; however, by the end of the summer it was burning significant amounts of oil and there were smoke...

Canadian Tire / crowfoot, calgary alberta auto repairs

Approximately one year ago I had the headlights of my Chevrolet Malibu replaced at the Crowfoot Canadian Tire. It cost me over $300 to replace a $13 bulb. I went to the store last week and was told that my expectation that the light would last longer than 1 year was not unreasonable. The...

Canadian Tire / unnecessary reparations done, wrong explanations provided

Biljana Zagorac on May 31, 2018

I took my car to the service at the Canadian Tire in Hull, QC because my front breaks were finished. Claude, mechanic added the reparations that were 150 $ superior to what I was told by another mechanic the day before. He explained to me that the price of 350 $ was just a "vage estimate"...

Canadian Tire / delivery outdoor patio furniture

Daniel Iampietro on May 30, 2018

I am extremely disappointment with the delivery of my patio furniture set...first they were just going to drop it in my belongs out back like most patio furniture...I am 72 years old and live can I be expected to move it to by backyard if they put it in the...

Canadian Tire / betty crocker popcorn machine

Karen Leigh on May 30, 2018

A couple of days ago I purchased one of your products, The Betty Crocker Hot Air Popcorn Maker Model #BC-2979CR from Canadian Tire store in St-Laurent, Quebec. That night I was making popcor vn with one of the Children, the 3 year old, when the popcorn started flying out of the machine so...

Canadian Tire / gift card

lantz on May 28, 2018

My aunt gave me a $100 canadian tire gift card for Christmas. I used it Dec 27 and spent $56.48 - I still have the receipt. There should be $43.52 on the card still (receipt has this info). However my partner went to Canadian Tire and tried to use the card and it was showing as Declined...

Canadian Tire / returns

Sonna100 on May 28, 2018

I just came from Canadian Tire store# 675 and the girl working in returns and the manager "Jacob " there robbed me $3, also they asked me all of my information which I know was already in the system. The girl even ask me to see my master card, all of this to make me belittle myself and...

Canadian Tire / automotive services

Danomite12 on May 25, 2018

I am writing to detail my experience with Canadian Tire (Woodstock). It was beyond frustrating and I will likely never shop at Canadian Tire after this due to the poor encounter with your staff. My story begins on Tuesday, May 22 at 16:42. I placed a call to book an appointment so that I...

Canadian Tire / customer service - clearance item for sale

martian99 on May 25, 2018

I went to the Canadian Tire store in St. Thomas to buy some quick connectors for a garden hose. On the shelf (hook) was exactly what I needed, then I looked over and the exact part was on clearance, and you could tell this package had been opened as it was wrapped in celophane, but it wa...