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Canadian Tire Customer Care Service

518 Reviews

Canadian Tire Corporation Ltd.

PO Box 2000, Station Main
Welland
Ontario
Canada - L3B5S3

Customer Support Phone Numbers

+1 866 746 7287(Online Customer Support)
38 25
+1 800 387 8803(Corporate Customer Relations - English)
63 49
+1 800 565 3356(Corporate Customer Relations - French)
11 13
+1 888 727 7478(Canadian Tire Roadside Assistance)
2 9
+1 800 459 6415(Options MasterCard)
2 14
+1 800 226 8473(My Canadian Tire 'Money' Program)
3 10
Plus

Canadian Tire Complaints & Reviews

Canadian Tire / Auto Service Staff

Lk
Lkzy on Aug 19, 2018

I went into Canadian Tire in Collingwood for an oil change and Jenn was extremely rude. She should not be in a customer facing role. Absolutely miserable to deal with. I listened to her interact with multiple customers after myself, and she was very condescending. I will no longer come to...

Canadian Tire / Service center

Jo
Jodie Burns on Aug 17, 2018

Came in for an out of Province inspection and was told it would take 2 hours. I left and walked around for 2 hours, came back, watching them flying into the garage with someone else's car squeeling the tires and find out they couldn't find my keys and not even started. Turned out my key...

Canadian Tire / Bad customer service and poor management skill

Sh
Shabbir Husein on Aug 16, 2018

This refers to a gas promotion at Canadian Tire gas bar #1327 on June 13, 2018. I took advantage of the coupon which also had car wash sales ( 2 for $10 for Ultimate package). I purchased two car washes and was given receipts for the car washes which expires on Sept 11, 2018. Yesterday I...

Canadian Tire / automotive service

De
Debbie K Herman on Aug 13, 2018

Public awareness my husband to0k our suv to canadian tire at pacific place at 36th street calgary alberta we requested reset the engine light was on they charge us $155.20 just reset it it was done check the receipt they charge us it is not necessary check the tire { etc } never done what we...

Canadian Tire / customer service desk

Ah
Ahnee on Aug 12, 2018

Around 1pm today, Aug 12/18 I called the Customer Service Desk at your Canadian Tire Store in Hanmer, ON. I ordered an item that had been on sale in the store, but no longer in stock. I 'believe' it was to be provided Aug 8th. As of yet, I heard nothing. So I just called to see if it had...

Canadian Tire Scarborough / returning schwinn bike bag

Sh
Shobin J on Aug 11, 2018

Hello, I was at Canadian Tire (4630 Sheppard Ave E, Scarborough, ON M1S 3V5) today, Saturday August 11th, 5:30 pm, to return an item in its original packing (see the bike bag in the picture). The strap that ties the bag to the bike carrier came off at the first use itself, which makes it...

Canadian Tire / hoover fusion, customer service

Ja
Jafar Musa on Aug 11, 2018

I bough Hoover Fusion from store 00304 on January 6, 2018, the product storage is very small, vacuum power very week, I went to 00304 Aug 6th and asked them if I can exchange it with Dyson and pay the difference . The representative declined that and the only way it is to call Hoover . I...

Canadian Tire / a lantern with charger and it didn't work

De
denny74 on Aug 11, 2018

I went to the store in regina on north albert on about the8th or 9th ot August 2018 Bought a lantern for 15 dollars. I charged it at home put batteries on either way did not work. I returned it the next day without a recipt anx they would not refund back fine walked out pissed off. I bet...

Canadian Tire / management, 441 gibb street, oshawa, ontario

Ro
Ron Kerkhoven on Aug 11, 2018

My son worked at Canadian Tire for 10 years and I live next door and have been happily shopping at Canadian Tire for 30 years. I have nothing but fond memories. On April 21, 2017 a horrific incident happened just outside the front doors of this store. I was assaulted by a stranger who...

Canadian Tire / canadian tire store at 2560 princess st. kingston

Ch
chris elderkion on Aug 10, 2018

I have taken my vehicle to to Canadian tire in Kingston on three occasions to have a loud hum in the rear end looked at. The first time they replaced the front bearings and an oil change for $819.24, and the hum remained. The second visit said it was a problem with the rear drums and maybe...

Canadian Tire / manager behavior

Sj
sjafarraza on Aug 9, 2018

I want to return on hand carry which has all tags and logo and never being used at Canadian tire located at Markham and 14th Ave. The Manager refused to return and told me return it at the same location from where you bought it however I told him that this is not Canadian tire policy but...

Canadian Tire / table saw parts required

Ke
Keith Power on Aug 7, 2018

How the hell do we find replacement parts for product! I've been on an internet wild goose chase for more then three hours! I am looking for a replacement blade insert/throat for a table saw model 055-6742-8! I'm not impressed the idiots at the local store don't know their arse from a tea...

Canadian Tire / shinpads

Ro
Rob Perreault on Aug 6, 2018

Garbage policy. Used once. Still within return date and will not grant a return. Do not need them and they're still perfectly sellable. Never buying from canadian tire again. Mr. Young the manager simply did not care I was not satisfied and when I was walking out to my car and realized I...

Canadian Tire / online order process

Ka
kate2018 on Jul 31, 2018

This morning, July 31 at 10:46 a.m., I placed an online order. I received one email stating that the order had been received but had not yet been processed shortly after I placed the order. In that email it indicated that I would receive another email when the order had been processed and...

Canadian Tire / pressure washing machine

Ha
Harold caron on Jul 30, 2018

J'ai récemment acheté une machine a pression le 07 juin 2018 modèle# 020684 s/n# 1024872611 après 3 utilisation normal ( lavage du patio, auto, pavé) le tuyau a soudainement éclaté pour aucune raison apparente( photo a l'appuie) . J'ai rammemé la machine chez canadian tire en demandant de...

Canadian Tire / mastercraft 25 foot tape measure

Ga
Gary Rafuse on Jul 30, 2018

I have been buying Mastercraft for the last 25 years all my tools my woodworking tools and most of my tape measures have been bought from Canadian tire for the fact that hand tolls are guaranteed for life as long as they're Mastercraft which wasn't the case when I brought my tape measure...

Canadian Tire / incorrect diagnosis among other issues related to my car not getting repaired

Ri
Rick Bellaire on Jul 24, 2018

Last Friday afternoon my wife informed me that the car was making a funny noise. I gave a listen and figured I should get it checked out. I figured the only place in town that might have a mechanic on would be Canadian Tire. I called the Alliston store and was told that there were no...

Canadian Tire / online tire order

Rj
Rjholman on Jul 19, 2018

I ordered 4 GT Grabber tires online for my truck for an all in total of $726.77, got my confirmation that they were ready for pickup so I went in today with my online confirmation to pick them up. The girl put the order in the computer and told me I owed them $227 extra! I was stunned...my...

Canadian Tire / car repair

Sh
Sheila200 on Jul 18, 2018

Most Machanic's who work in Canadian tire have no experience in repairing cars. They took my $1, 268.00. They said if any problem comes up I take back the car. I drove the car for one hour and the car shut down in the middle of the road yet they said everything was fine. They refused to...

Canadian Tire / uncaring about access, human rights

Wi
wimpy asthmatic on Jul 17, 2018

My pet allergies have gone supernova and I have found after finally getting to see an allergist that pet dander remains in the air in an indoor space that the animal has been for about 6 months after the animals departure and that a lot of people are getting sick - many do not know why...