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Canadian Tire Customer Care Service


Canadian Tire Corporation Ltd.

PO Box 2000, Station Main
Canada - L3B5S3

Customer Support Phone Numbers

+1 866 746 7287(Online Customer Support)
47 40
+1 800 387 8803(Corporate Customer Relations - English)
83 58
+1 800 565 3356(Corporate Customer Relations - French)
16 16
+1 888 727 7478(Canadian Tire Roadside Assistance)
6 12
+1 800 459 6415(Options MasterCard)
4 19
+1 800 226 8473(My Canadian Tire 'Money' Program)
5 16

Canadian Tire Complaints & Reviews

Canadian Tire / management

Diksha Sethi on Jan 21, 2019

Hello, Pls find this as a serious complaint against the manager of one of the locations located at Sheppard Avenue East and Mccowan Rd, Scarborough, ON. I got a portable heater for 69.99 on Jan 16, 2019 and tried it for 1 day and was not satisfied with the performance. Therefore, went on...

Canadian Tire / battery purchase

RRJ2019 on Jan 19, 2019

Hello there, my name is Ryan. I live in Turner valley Alberta. I have been a loyal Canadian Tire customer for over 20 years. I have 2 Canadian Tire credit cards and I spend alot of money at Canadian Tire. One of the loyal purchases I have made over the last two decades, has been automotive...

Canadian Tire / online order for pickup

justfixyourproblem on Jan 17, 2019

I recently ordered online for pickup and had such a brutal experience that I do not want to shop at Canadian Tire ever again. I would be happy to pay more at another store in order to avoid this chain. I ordered 3 items, and ensured that all items were in stock before placing my order. One...

Canadian Tire / poor service

Jeeva3297 on Jan 12, 2019

01/12/2019 I bought an item online. Called 10 min before the store closes and asked the rep if it's ok to pick the item in 5-10 min later as i was running little late. The rep said np, I could come in and they'll have the item ready. Just 2 min away from the store, i receive call saying that...

Canadian Tire / I am complaining about my mastercard

Munim Nazir on Jan 9, 2019

Hi, this is Munim Nazir from Brampton actually previous month I visit the Canadian Tire shoppers world branch Brampton last month and there were bunch of customer service ladies approaching customers for the Mastercard so they approached me to and they told me that the interest rate would...

Canadian Tire / customer service

M94 on Dec 31, 2018

New Minas. NS. I went to check out and the cashier I had. Blonde hair with glasses, name Emily. Emily Eagar is I am correct. I would appreciate the cashier not being completely out of it on drugs. All I could smell on her breath was liquor and weed. It was unappropriate and she was rude!...

Canadian Tire / online order to pick up next day in store

alomax on Dec 30, 2018

I ordered an item online at the Sarnia ON location, said 2 were in stock and after I ordered said 1 in stock. Got a confirmation of purchase email, then a second email stating they'd message before 4 p.m. the next day saying it was ready for pick up. It was a one item order and should have...

Canadian Tire / charged tax on item, yet not refunded.

kat456 on Dec 29, 2018

Hello, I was at Canadian Tire today, had to purchase a new battery for my car . I was charged a 20$ refundable fee for turning in my old battery . I returned the battery and was only given back 20$ even, even though I was charged with tax . I told this to the cashier and was told this i...

Canadian Tire / hanmer canadian service

AStlouis on Dec 29, 2018

I am so sick and tired I am done going to the Canadian Tire in hanmer. Today was my last draw there there service sucks. They never know what I am talking about send me to wrong isales, never have a clue what they are doing or never have it in. I ask for a horn for a car send me air horn...

Canadian Tire / unwarranted cost

Carol Graham on Dec 27, 2018

I had my car towed to Canadian Tire yesterday from Stoney Creek because of a distressing noise. I thought it was a belt that came loose. It was a loose tire!! What a terrifying thought. This is a big deal! The folks at Canadian Tire Automotives tightened the loose lugnuts and replaced the...

Canada Tire / windshield washer 4 pack 9.99

Danny Gallagher on Dec 27, 2018

I have been a loyal customer at Canadian Tire for the best part of 40 years. My most recent complaint was a 4 pack windshield washer {9.99} that was advertised to start today December 27, 2018. The store opened at 8am and I was in the store at 8:30 am I asked the clerk where was the...

Canadian Tire / replacing headlight on 2009 pontiac g5

Joyce Cameron on Dec 15, 2018

On Saturday I went to Canadian Tire in Riverview, N.B. To have left headlight replaced. Have previously had headlights replaced and this only took a few minutes. This. Time it took at least one-half hour and I am sure it was a little longer than that. Cost of lamp $12.49. Cost of labour...

Canadian Tire / online shopping/delivery of fry pan

Alex Lexis on Dec 14, 2018

This is a very stupid experience. I checked the website for a "the rock" fry pan to buy and see what stores have it, so to know where to go to buy it. Website showed only the store in St-Leonard that has that kind of pan, which is very far from where I live. So I decided to order online...

Canadian Tire / automobile garage services

Larry Lovas on Dec 13, 2018

Hi, On the 5th of December I dropped in to your store/auto repairs at 700 Lawrence Av. West ( store 0019 ) and spoke to a counter attendant about installing two upper stream oxygen censors. I told him I had the parts, both being the same, one for the front of the engine, the other for the...

Canadian Tire / cashier attitude

Evan Daniel on Dec 13, 2018

I attended the Orillia location on Burnside drive today to purchase some auto parts. Upon completeing my checkout of well over $400 I learned that I would be getting a $50 gift card every time I spent $200 in qualifying purchases for a few days. I asked if I would be recieving a second...

Canadian Tire / fry pay

manoj chauhan on Dec 10, 2018

Hi All I always buying lots of things from Canadian Tire but today I got bad experience in Canadian Tire Marlborough Branch Calgary. I bought a Fry pan yesterday and try to return today defective one within 24 hours. I went to Marlborough and Manager name Che Che she refused to return, she...

Canadian Tire / service, winter tire instalation

Alsion Wright on Dec 10, 2018

On Nov 20 2018, I was at Ajax store at 7 am waiting in line to get a new pare of snow tires for my minivan, the shop was already behind, turning away 4 people while I stood there, inv.20016000116223, I was given a ride home around 9:30 am and did not receive my van back till 14:49:27...

Canadian Tire / auto and tire sevice

Janepgen on Dec 9, 2018

We had a wheel taken into the Alcona branch. It had a leak, and we wanted to have them diagnose where the problem was. As we took it in on Saturday, December 8th, they only took our phone number saying they will contact us in the afternoon. They never did, so we drove over, and they didn't...

Canadian Tire / cashier

loriannlaperle on Dec 9, 2018

I was served by brandy she was not friendly at all she did not acknowledge us at her register she called over someone to do a pick up must have been a supervisor they continued to talk to each other through out my entire transaction she said two things to me the whole time I was there at...

Canadian Tire / battery purchase/return

Lalit Bagga on Dec 8, 2018

Hi. I wanted to retun a battery of my car to canadian tire at 1820 merivale road, ottawa. I bought it from carling ave canadian tire. I tried returning this battery but the guy there said he has to perform a test which will be an hour long to check if something happened to a brand new...