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Canadian Tire Customer Service Contacts

+1 866 746 7287 (Online Customer Support)
+1 800 387 8803 (Corporate Customer Relations - English)
+1 800 565 3356 (Corporate Customer Relations - French)
+1 888 727 7478 (Canadian Tire Roadside Assistance)
+1 800 459 6415 (Options MasterCard)
+1 800 226 8473 (My Canadian Tire 'Money' Program)
PO Box 2000, Station Main
Welland, Newfoundland and Labrador
Canada - L3B5S3

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Use this comments board to leave complaints and reviews about Canadian Tire. Discuss the issues you have had with Canadian Tire and work with their customer service team to find a resolution.

Canadian Tire Complaints & Reviews

Canadian TireCancelled order

I ordered the last paper whites bulbs from Dunville ON store online.
24 hours later cancelled without a reason.

It was available and paid for. Therefore they need to fulfil my order.
Canadian Fire huge company. They would be able to supply my request.

Can't help feeling staff pinched it then cancelled my order.

This is not right cancelling me when the order was fulfilled.

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    Jan 10, 2021

    Canadian Tire — Auto department

    Lack of professionalism and integrity Auto department - Added items not requested. - Added items I was told...

    Calgary

    Canadian TireCanadian Tire Gift Card

    Purchased a Canadian Gift Card Dec 24, 2020 and due to the lockdown, i went to place my order online for curbside pick up, but had to call customer service as know where online could i enter the canadian tire gist card as payment.

    I called customer service and they advised no where online can you use the gift card and that i have to wait until the store opens.

    I was buying items that were on sale, now i will lose out on the sale items.

    Will never purchase any gift cards from Canadian Tire and will share this information with everyone

    This is complete [censored]!!! this is not okay!!!

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      Canadian TireCustomer service women at ext 749 on 30/12/2020

      I would like to complain about the terrible customer service women in Canadian Tire in Shoppers World Mall Brampton at ext. 749 on Dec 30, 2020 morning .
      I needed a pair a skates for Dec 30, 2020; so I ordered it online on Dec 29, 2020, as it showed online it could be ready for curbside pick up from this store the next day. On Dec 30, 2020 morning, I called the ext 749 as directed to ask if they could make sure it was ready as I really needed. The woman who answered phone at ext 749 did not bother to check, was very rude and unwilling to do anything; she kept saying how many orders they had got and refused to even pass a message.
      What a terrible customer service! This women had no patience, was rude and lazy; how did Canadian Tire hire such a person to do customer service?!

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        Canadian Tiresafety inspection

        I went to canadian tire for changing winter tire and safety inspection of my car. After some time they called me that we have to remove your tint windows so that it gets inspected. The price for safety inspection was $45 and when i went there to get the vehicle they asked me we spend 2 hours to just remove the lamination thing. It was just normal tint lamination which can be easily removed by hands and they charged me $250 for just getting off the tint.
        I am really dont happy with this service and I recommmend everyone never visit them in future. They charge you money for no reason. It is never possible they spend 2 hours to remove tint. Even they dont asked me before we are charging you money to remove the paper.

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          Dec 02, 2020

          Canadian Tire — Tire

          I purchased two tires from Canadian tire. Today I had a flat tire. I went into the same Canadian tire store...

          Saint Catharines
          Dec 01, 2020

          Canadian Tire — Gym equipment

          I was looking for 10 lbs. weightlifting discs and searched on the net. Found 2 in stock at Canadian Tire...

          Montreal
          Nov 20, 2020

          Canadian Tire — Bad customer service, and substandard products

          I have purchased several airbeds and majority of them have been defective. Have thrown a lot of money away on...

          Nov 20, 2020

          Canadian Tire — Auto service/service auto-seasonal tire change/changement de pneus saisonier

          November 19, 2020 I went in for a seasonal tire change. I had purchased 4 new winter tires from Canadian Tire...

          Canadian TireJoe Pereira - needs to be fired!

          On December 24 2019 I came in to purchase a product at Canadian Tire and had to deal with an employee who was very rude, when I asked for his name of course he wouldn't give it (plus he wore no name tag - his picture is attached for being the WORST employee in the building)

          When I called for the manager Joe Pereira and explained to him what was going one "he was even worse - very racist manager that should be hired"

          Joe Pereira - needs to be fired!

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            Oct 28, 2020

            Canadian Tire — Rude employees (mainly cashiers)

            Dear Canadian Tire, I recently moved to Elliot Lake ON. I am not impressed with the Canadian Tire store or...

            Elliot Lake
            Sep 26, 2020

            Canadian Tire — Mastercraft maximum 12" dual-beveling sliding compound mitre saw

            Equipment Data Code: 8035-[protected]. When I removed the sliders from their housing I found that one of the 4...

            Aug 09, 2020

            Canadian Tire — No signage visible re change of hours

            Hello. We stopped into our neighbourhood Canadian Tire on Welland Ave in St. Catharines Ontario yesterday...

            Saint Catharines
            Jul 23, 2020

            Canadian Tire — Troy-bilt 2-cycle 27cc curved gas grass trimmer, 17-in

            Canadian Tire is selling substandard products and taking no ownership Wow, I have never felt more ripped off...

            Brampton
            Jul 21, 2020

            Canadian Tire — Yardwork cordless lawnmower

            Bought this cordless self propelled lawnmower serial #CTN0680245, product # [protected] in mid summer of 2015...

            Jul 09, 2020

            Canadian Tire — [protected] yardworks woodsplitter

            Only used this splitter a few times and now dont work.. I took to a repair shop and he said its in the motor...

            Corner Brook
            Jul 02, 2020

            Canadian Tire — Auto service

            I went in to Canadian tires to find out the cause of my engine light going on, wanted to scan my engine and...

            Surrey
            May 11, 2020

            Canadian Tire — Mechanics

            I went two the Canadian Tire, at 70 Rue Simonds N, Granby, QC J2J 2L1 about two months ago for an oil change...

            Granby
            May 08, 2020

            Canadian Tire — Saw

            I parked in the reserved spot, called twice because I got an answering machine. But I gave all the...

            Hamilton
            May 01, 2020

            Canadian Tire — Curbside pickup service is non existent

            I see I'm not the only one having issues with the horrible customer service and the total lack of...

            Quebec

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