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Canadian Tire

Canadian Tire Corporation Ltd.

PO Box 2000, Station Main
Welland, Newfoundland and Labrador
Canada - L3B5S3

Customer Service

+1 866 746 7287(Online Customer Support) 55 45
+1 800 387 8803(Corporate Customer Relations - English) 89 62
+1 800 565 3356(Corporate Customer Relations - French) 16 16
+1 888 727 7478(Canadian Tire Roadside Assistance) 7 12
+1 800 459 6415(Options MasterCard) 4 20
+1 800 226 8473(My Canadian Tire 'Money' Program) 6 16

Complaints & Reviews

2 gallon food grade buckets

Hey I purchased 12 two gallon food grade bucket last week.
Today I unboxed them, started washing them out, when I came across 2 buckets stuck together with a freshly chewed piece of mint gum.

Not sure if this was a mistake!

This is my first time ordering online from Canadian tire and having my order shipped to my house.

I don't ever send in complaints but this I made an exception due to the coronavirus that's going around.

I'm not sending this complaint in to receive a return, I just want to make Canadian tire personal aware of this to hopefully stop this from happening again.

Thanks

2 gallon food grade buckets
2 gallon food grade buckets

Covid-19 - Needs a more strict policy. — Allowing to many people in the store at a time.

Canadian Tire should be following the best practices of other essential service stores in our city of Hamilton by limiting the amount of people allowed in the store at a time in order to keep the public and they're employees safe.

Online order

i ordered jacket and boots online it said they had like 7 at store i ordered and it confirmed order and took money. i waited 2 days to pick up to give employees time to get it together . I went up there and when got there no order ready had to wait so thought ok will broose around and when came back she said your order is all ready so grabbed it left and when got home only the jacket no boots NOT HAPPY i drove out of my way to get them basically across town .I called the store he was very friendly and finally got a answer unfortuelly he said they were out . i did not press it as not his problem but as a online business store this is unacceptable .I WAS NEVER GIVEN ANY INDICATION EVEN WHEN I PICKED IT UP THAT THE ORDER WAS NOT COMPLETE .The employee said my master card would be refunded But that is not what i wanted .I had ordered the hiking boots got confirmed the order should of been there. My pick up order was 2920 and [protected].

Auto Service provided was faulty and refuse to complete the job they promised

1363 I brought my 2006 grand vitara in for service because my ABS and ESP lights were on and they run the inspection initially cost me 98 dollars, told me was the rear speed sensor, so...

The communication attitudes and not familiar with products

This morning I went to the store to buy several different soils to plant. The cashier put the one wrong product code and I found the mistake when the store employee was helping me...

rca 55 inch 4k tv

I went to purchase a clearance RCA 55 Inch 4K television. I was told from an associate that there was no box, and he spent an hour searching for the remote with no luck. I asked...

unsatisfactory vehicle service

I took my vehicle in because the check engine light had come on and the vehicle was running quite rough.Service dept took it in and did an engine diagnosis, told me it wa...

racial profiling

I would like to voice a concern of racial profiling as I was questioned twice on my way out of the vernon store by a teller and than by the over zellous security guard whom both...

money owed for tires.

Good morning, whom it may concern; My name is Blaine Caldwell and I live in Fort Frances, Ontario. I will start by stating I have already opened a complaint on this matter 2-3...

vehicle service department

on December 23rd I dropped my car off - I wanted the front tires checked for leaks and one in particular was going flat. I asked to be told if they needed to be changed because I...

treatment of employees

I am writing to you to inform you how displeased and outraged I am with Cranbrook BC Canadian Tires manager Dean Jackson's Interaction with certain employees in Cranbrook BC...

service

on jan 13th I went to manning dr store in edmonton because the battery I bought in the manning store was suppose to be warranteed for as long as I owned the car which I do and...

car battery warranty

I purchased a battery Nov. 2017. It is now not working. I do not have receipt. I was told that the invoice shows it was no charge because I still had 1 month warranty left on old battery. The problem is I purchased the battery, went out to parking lot removed old battery and brought it in to the store to get my core charge back. I believe the sales person noticed it was a warrantied battery and changed the invoice to pocket the amount I payed for new battery.

price matching on christmas returns

Hello, on December 22nd I went into the store to buy a Ninja Foodi cooking product. I spoke to several different people as I really wasn't sure of the product and they didn't have...

toyota corolla 2014 le eco radio complaint while change battery

1363 Respected Sir, I handed over my car for change the battery on 28 september 2019 to above mentioned service center .(invoice [protected] and [protected]) .After change...

employee for online shopping

Called to check when my product that I ordered online was available for pickup. Employee, responsible for online shopping, at the location said they don't have inventory even...

auto service issues

I brought my Car in for oil channge and to have my headlight replaced on Sat Dec 14th. 10 days later the headlight burnt out so i called to tell them on Dec 24 and they looked up...

christmas ornament

1363 I ordered Christmas ornament after I was refused to buy it at the store (which was ridiculous!) I ordered it at 7PM and the next morning at 9AM I received an email that it wa...

bike purchased online

I received an email telling me that my purchase was ready. I drove from an hour away as the bike was not in stock at my local store to pick it up. They tell me it's not ready...

cyber monday

I went to Canadian Tire like I do every year on the Monday after Black Friday. I purchased two microwaves for Christmas presents. After I checked out I asked for my $50 Giftcard...

household

1363 I made an order online dated November 21, 2019 where I bought Shark robot vacuum ION 720 and the order was ready to be picked up in the same day (first picture). I received a...

item for sale and unable to buy

Upon asking to purchase a gun safe that was on clearance in the store I was informed by a manager, Josie, that there were no new safes in the warehouse and the floor model was not...

associate/canadian tire mastercard

I was enjoying one of my few days off. I stopped in around 5-5:30 just to look around at the christmas stuff because it's "canada's christmas store". I...

car service

Hy I have honda civic I went for service in parry sound. My car has no issue before but after tire change from canadian tire my rare tire got flat 2 times. I waited for 2 hours on...

services from customer services count; I got yell from your employee

November 23, 2019; 2:30 pm I entered a store with a small backpack, which with my all belongs and lots of cash and couple of important IDs like my Drive license, Citizenship...

[Resolved] car repairs

1363 Hello, On March 1, 2019, battery and break lights came on at the same time and I decided to get my car checked at Canadian Tire in Newmarket. Romeo, mechanic, tested the battery...

automotive

1363 Canadian Tire, My battery warning light came on in my car on Friday November 15, 2019 and since I had bought the battery only 10 months ago (January 2019) and it is still under...

car service dept

This past spring I had my summer tires out on at this location. Today I went in to my dealership to get an oil change and have my winters put back on and was shocked by what they...

carry out

1363 I purchased a fireplace from Canadian tire today and waited over an hour for the product to be dolleyed out to our vehicle. Multiple people who came after us got serviced before...

bad service

Today I went shopping at Canadian tire in Sault Ste. Marie. I always loved shopping there I buy all my dog and cat stuff and my car stuff there. I am a disable person struggling...

tire rotation

1363 November 14/2019 Invoice number [protected] Date of purchase November 7/2018. William Erickson box 1355 gibbons Alberta Canada T0A1N0 Randy (service center). Anita (General...

car mechanic services

Friday November 8th, I had gone in the store the previous day and spoke to Mike. I had asked for the license plates to be taken off my car which was in the parking lot. At 4pm...

tires section

as i am a loyal customer of canadian tires, i always buy my products and repair my car at Canadian tires (canadian tires Marché Central) but when i just bought summer tires, i...

automotive

1363 I purchased two continental tires for my car on 11/9/2019, Invoice [protected].From start of purchase to completion was a pleasant experience.However, my problem began today...

auto parts section - employee named “claud”

Its been occurring on several occasion which the employee in auto parts by the name claud is rude and unhelpful. It's to the point where we wait until he leaves the desk and...

automotive department

Hi I have a complaint about the Canadian Tire located in Nanaimo BC. I went to the automotive department to buy some winter tires yesterday with my son. The female cashiers at the...

automotive service

Terrible - Every single time there is a problem or a hassle. Unwilling to correct their mistakes - they want you to pay for their mistakes. Totally unacceptable. Never go there...

Canadian Tires — unbalanced car

Previous week i went to install new tires, once i left the car was shaking, i returned back on Tuesday and the mentioned that i need to make a car alignment even the car is 2019...

automotive

I took the time to make an appointment to have my tires changed summer to winter 3 weeks ago as I KNOW this is a busy time of the year for this service. I arrived at 8 am a...

customer service

On sunday november 3rd my boyfriend went to your smythe street location for me to purchase a christmas tree that was advertised on your website for half price, it said there wa...