CB Vehicle Rental and Leasing Avis

Avis review: Loss prevention, lost & found

Marla Trujillo of Los Angeles, US

Oct 18, 2023 6:57 pm EDT

Verified customer

Featured review

9/13/2023

Yes the rental was overdue because it’s close to impossible to make any money through Uber when the cost to rent a car is almost $1400 per month.

That’s like leasing a top of the line luxury car through Mercedes or BMW every month !

I want to know where the hell are my belongings that were in the car at the time of the repossession.

I’m experiencing some difficulty in locating my belongings.

Also; what is the name and location of the repossession company responsible for towing the car ?

I suspect that they may have my belongings or they have disposed my possessions without my knowledge and that is illegal to do !

In fact the California Law says that I have a right to know the status of my belongings that were in the car and I have the right to retrieve those items and you (Avis) are supposed to inform me and grant me access to them !

I did not hear from you via any correspondence for over 2 weeks. It’s obvious to me that Avis does not care about the consumer and I swear that I will never want to do business with Avis ever again !

Where is my personal property ?

It’s mine !

It belongs to me !

Please call me back at this phone number Now, today, October, 9 2023

Im waiting for an answer !

10/17/2023

This paragraph is from the website of the Bureau of repossession Agency of California

www.bsis.ca.gov

20. What happens to my personal belongings in the car after my car has been repossessed?

Licensed repossession agencies are required to make a list of all personal belongings found in a vehicle at the time of repossession. They are required to send you at your last known address of record, within 48 hours, a notice containing this list and informing you how to recover your personal belongings and the amount of storage fees owed, if any.

Read it, understand it, and pretty please with some [censored]ing goddamn sugar on top give me back my [censored]ing personal property back !

Your customer service is absolutely terrible and retarded.

Tell me how does the person over there at the loss prevention department at the corporate office in West Virginia not know a goddamn thing about the protocol involved in a repossession ?

The percentage of positive customer resolutions involving Avis is 15% .

I looked this up on the internet and this a clear indication that ether Avis employees are not properly trained, they’re all [censored]ing retarded, or the Avis company policy is as followed; “We do not give a [censored] about the customer and all sentiments will fall on deaf ears, and the word No will always be the answer because we can’t say yes !”

“It’s important that we all stay retarded, because it’s just easier and cost effective to keep the customer in the dark !”

[censored] You !

Where’s my goddamn property that was in the car at the time of the repossession ?

0 comments

Add a comment

Avis - Outrageous debit on car scratch 18

Avis - improper charges

Avis - Avis Frankfurt airport: unauthorized charges to credit card 22

Avis - Avis is a scam liars cheats 13

Resolved

Avis - insurance fraud, hail damage 2

Avis - Rental car

Avis - Car rental

Avis - over charge 3

Avis - unauthorized credit card charges/misrepresentation 1

Avis - shuttle pick up at laguardia airport nyc

View all Avis reviews and complaints

Avis Contacts

Avis phone numbers

+1 (800) 352-7900

Click up if you have successfully reached Avis by calling +1 (800) 352-7900 phone number 0 0 users reported that they have successfully reached Avis by calling +1 (800) 352-7900 phone number Click down if you have unsuccessfully reached Avis by calling +1 (800) 352-7900 phone number 0 0 users reported that they have UNsuccessfully reached Avis by calling +1 (800) 352-7900 phone number

USA & Canada

+1 (800) 288-8888

Click up if you have successfully reached Avis by calling +1 (800) 288-8888 phone number 0 0 users reported that they have successfully reached Avis by calling +1 (800) 288-8888 phone number Click down if you have unsuccessfully reached Avis by calling +1 (800) 288-8888 phone number 0 0 users reported that they have UNsuccessfully reached Avis by calling +1 (800) 288-8888 phone number

Mexico

+44 808 284 5566

Click up if you have successfully reached Avis by calling +44 808 284 5566 phone number 0 0 users reported that they have successfully reached Avis by calling +44 808 284 5566 phone number Click down if you have unsuccessfully reached Avis by calling +44 808 284 5566 phone number 0 0 users reported that they have UNsuccessfully reached Avis by calling +44 808 284 5566 phone number

United Kingdom

+353 214 281 111

Click up if you have successfully reached Avis by calling +353 214 281 111 phone number 0 0 users reported that they have successfully reached Avis by calling +353 214 281 111 phone number Click down if you have unsuccessfully reached Avis by calling +353 214 281 111 phone number 0 0 users reported that they have UNsuccessfully reached Avis by calling +353 214 281 111 phone number

Ireland

+61 293 539 000

Click up if you have successfully reached Avis by calling +61 293 539 000 phone number 6 6 users reported that they have successfully reached Avis by calling +61 293 539 000 phone number Click down if you have unsuccessfully reached Avis by calling +61 293 539 000 phone number 4 4 users reported that they have UNsuccessfully reached Avis by calling +61 293 539 000 phone number

20%
Confidence score

Australia

+64 95 263 258

Click up if you have successfully reached Avis by calling +64 95 263 258 phone number 0 0 users reported that they have successfully reached Avis by calling +64 95 263 258 phone number Click down if you have unsuccessfully reached Avis by calling +64 95 263 258 phone number 0 0 users reported that they have UNsuccessfully reached Avis by calling +64 95 263 258 phone number

New Zealand

+43 800 104 407

Click up if you have successfully reached Avis by calling +43 800 104 407 phone number 0 0 users reported that they have successfully reached Avis by calling +43 800 104 407 phone number Click down if you have unsuccessfully reached Avis by calling +43 800 104 407 phone number 0 0 users reported that they have UNsuccessfully reached Avis by calling +43 800 104 407 phone number

Austria

+32 27 306 211

Click up if you have successfully reached Avis by calling +32 27 306 211 phone number 0 0 users reported that they have successfully reached Avis by calling +32 27 306 211 phone number Click down if you have unsuccessfully reached Avis by calling +32 27 306 211 phone number 0 0 users reported that they have UNsuccessfully reached Avis by calling +32 27 306 211 phone number

Belgium

+45 33 268 080

Click up if you have successfully reached Avis by calling +45 33 268 080 phone number 0 0 users reported that they have successfully reached Avis by calling +45 33 268 080 phone number Click down if you have unsuccessfully reached Avis by calling +45 33 268 080 phone number 0 0 users reported that they have UNsuccessfully reached Avis by calling +45 33 268 080 phone number

Denmark

+358 104 362 200

Click up if you have successfully reached Avis by calling +358 104 362 200 phone number 0 0 users reported that they have successfully reached Avis by calling +358 104 362 200 phone number Click down if you have unsuccessfully reached Avis by calling +358 104 362 200 phone number 0 0 users reported that they have UNsuccessfully reached Avis by calling +358 104 362 200 phone number

Finland

+33 170 922 020

Click up if you have successfully reached Avis by calling +33 170 922 020 phone number 0 0 users reported that they have successfully reached Avis by calling +33 170 922 020 phone number Click down if you have unsuccessfully reached Avis by calling +33 170 922 020 phone number 0 0 users reported that they have UNsuccessfully reached Avis by calling +33 170 922 020 phone number

France

+49 695 007 0020

Click up if you have successfully reached Avis by calling +49 695 007 0020 phone number 0 0 users reported that they have successfully reached Avis by calling +49 695 007 0020 phone number Click down if you have unsuccessfully reached Avis by calling +49 695 007 0020 phone number 0 0 users reported that they have UNsuccessfully reached Avis by calling +49 695 007 0020 phone number

Germany

+39 645 210 8391

Click up if you have successfully reached Avis by calling +39 645 210 8391 phone number 0 0 users reported that they have successfully reached Avis by calling +39 645 210 8391 phone number Click down if you have unsuccessfully reached Avis by calling +39 645 210 8391 phone number 0 0 users reported that they have UNsuccessfully reached Avis by calling +39 645 210 8391 phone number

Italy

+31 882 847 000

Click up if you have successfully reached Avis by calling +31 882 847 000 phone number 0 0 users reported that they have successfully reached Avis by calling +31 882 847 000 phone number Click down if you have unsuccessfully reached Avis by calling +31 882 847 000 phone number 0 0 users reported that they have UNsuccessfully reached Avis by calling +31 882 847 000 phone number

Netherlands

+47 81 533 044

Click up if you have successfully reached Avis by calling +47 81 533 044 phone number 0 0 users reported that they have successfully reached Avis by calling +47 81 533 044 phone number Click down if you have unsuccessfully reached Avis by calling +47 81 533 044 phone number 0 0 users reported that they have UNsuccessfully reached Avis by calling +47 81 533 044 phone number

Norway

+48 225 726 565

Click up if you have successfully reached Avis by calling +48 225 726 565 phone number 0 0 users reported that they have successfully reached Avis by calling +48 225 726 565 phone number Click down if you have unsuccessfully reached Avis by calling +48 225 726 565 phone number 0 0 users reported that they have UNsuccessfully reached Avis by calling +48 225 726 565 phone number

Poland

+351 211 201 936

Click up if you have successfully reached Avis by calling +351 211 201 936 phone number 0 0 users reported that they have successfully reached Avis by calling +351 211 201 936 phone number Click down if you have unsuccessfully reached Avis by calling +351 211 201 936 phone number 0 0 users reported that they have UNsuccessfully reached Avis by calling +351 211 201 936 phone number

Portugal

+7 495 775 3920

Click up if you have successfully reached Avis by calling +7 495 775 3920 phone number 0 0 users reported that they have successfully reached Avis by calling +7 495 775 3920 phone number Click down if you have unsuccessfully reached Avis by calling +7 495 775 3920 phone number 0 0 users reported that they have UNsuccessfully reached Avis by calling +7 495 775 3920 phone number

Russia

+34 902 135 531

Click up if you have successfully reached Avis by calling +34 902 135 531 phone number 0 0 users reported that they have successfully reached Avis by calling +34 902 135 531 phone number Click down if you have unsuccessfully reached Avis by calling +34 902 135 531 phone number 0 0 users reported that they have UNsuccessfully reached Avis by calling +34 902 135 531 phone number

Spain

+46 770 820 082

Click up if you have successfully reached Avis by calling +46 770 820 082 phone number 0 0 users reported that they have successfully reached Avis by calling +46 770 820 082 phone number Click down if you have unsuccessfully reached Avis by calling +46 770 820 082 phone number 0 0 users reported that they have UNsuccessfully reached Avis by calling +46 770 820 082 phone number

Sweden

+41 848 811 818

Click up if you have successfully reached Avis by calling +41 848 811 818 phone number 0 0 users reported that they have successfully reached Avis by calling +41 848 811 818 phone number Click down if you have unsuccessfully reached Avis by calling +41 848 811 818 phone number 0 0 users reported that they have UNsuccessfully reached Avis by calling +41 848 811 818 phone number

Switzerland

+90 216 444 9628

Click up if you have successfully reached Avis by calling +90 216 444 9628 phone number 0 0 users reported that they have successfully reached Avis by calling +90 216 444 9628 phone number Click down if you have unsuccessfully reached Avis by calling +90 216 444 9628 phone number 0 0 users reported that they have UNsuccessfully reached Avis by calling +90 216 444 9628 phone number

Turkey

+380 445 022 010

Click up if you have successfully reached Avis by calling +380 445 022 010 phone number 0 0 users reported that they have successfully reached Avis by calling +380 445 022 010 phone number Click down if you have unsuccessfully reached Avis by calling +380 445 022 010 phone number 0 0 users reported that they have UNsuccessfully reached Avis by calling +380 445 022 010 phone number

Ukraine

+86 216 229 1119

Click up if you have successfully reached Avis by calling +86 216 229 1119 phone number 0 0 users reported that they have successfully reached Avis by calling +86 216 229 1119 phone number Click down if you have unsuccessfully reached Avis by calling +86 216 229 1119 phone number 0 0 users reported that they have UNsuccessfully reached Avis by calling +86 216 229 1119 phone number

China

+852 28 822 927

Click up if you have successfully reached Avis by calling +852 28 822 927 phone number 0 0 users reported that they have successfully reached Avis by calling +852 28 822 927 phone number Click down if you have unsuccessfully reached Avis by calling +852 28 822 927 phone number 0 0 users reported that they have UNsuccessfully reached Avis by calling +852 28 822 927 phone number

Hong Kong

+91 124 472 4850

Click up if you have successfully reached Avis by calling +91 124 472 4850 phone number 0 0 users reported that they have successfully reached Avis by calling +91 124 472 4850 phone number Click down if you have unsuccessfully reached Avis by calling +91 124 472 4850 phone number 0 0 users reported that they have UNsuccessfully reached Avis by calling +91 124 472 4850 phone number

India

+62 213 142 900

Click up if you have successfully reached Avis by calling +62 213 142 900 phone number 0 0 users reported that they have successfully reached Avis by calling +62 213 142 900 phone number Click down if you have unsuccessfully reached Avis by calling +62 213 142 900 phone number 0 0 users reported that they have UNsuccessfully reached Avis by calling +62 213 142 900 phone number

Indonesia

+81 120 311 911

Click up if you have successfully reached Avis by calling +81 120 311 911 phone number 0 0 users reported that they have successfully reached Avis by calling +81 120 311 911 phone number Click down if you have unsuccessfully reached Avis by calling +81 120 311 911 phone number 0 0 users reported that they have UNsuccessfully reached Avis by calling +81 120 311 911 phone number

Japan

+60 376 282 300

Click up if you have successfully reached Avis by calling +60 376 282 300 phone number 0 0 users reported that they have successfully reached Avis by calling +60 376 282 300 phone number Click down if you have unsuccessfully reached Avis by calling +60 376 282 300 phone number 0 0 users reported that they have UNsuccessfully reached Avis by calling +60 376 282 300 phone number

Malaysia

+63 27 184 061

Click up if you have successfully reached Avis by calling +63 27 184 061 phone number 0 0 users reported that they have successfully reached Avis by calling +63 27 184 061 phone number Click down if you have unsuccessfully reached Avis by calling +63 27 184 061 phone number 0 0 users reported that they have UNsuccessfully reached Avis by calling +63 27 184 061 phone number

Philippines

+966 14 761 300

Click up if you have successfully reached Avis by calling +966 14 761 300 phone number 0 0 users reported that they have successfully reached Avis by calling +966 14 761 300 phone number Click down if you have unsuccessfully reached Avis by calling +966 14 761 300 phone number 0 0 users reported that they have UNsuccessfully reached Avis by calling +966 14 761 300 phone number

Saudi Arabia

+65 67 371 668

Click up if you have successfully reached Avis by calling +65 67 371 668 phone number 0 0 users reported that they have successfully reached Avis by calling +65 67 371 668 phone number Click down if you have unsuccessfully reached Avis by calling +65 67 371 668 phone number 0 0 users reported that they have UNsuccessfully reached Avis by calling +65 67 371 668 phone number

Singapore

+27 113 878 431

Click up if you have successfully reached Avis by calling +27 113 878 431 phone number 0 0 users reported that they have successfully reached Avis by calling +27 113 878 431 phone number Click down if you have unsuccessfully reached Avis by calling +27 113 878 431 phone number 0 0 users reported that they have UNsuccessfully reached Avis by calling +27 113 878 431 phone number

South Africa

+82 261 470 209

Click up if you have successfully reached Avis by calling +82 261 470 209 phone number 0 0 users reported that they have successfully reached Avis by calling +82 261 470 209 phone number Click down if you have unsuccessfully reached Avis by calling +82 261 470 209 phone number 0 0 users reported that they have UNsuccessfully reached Avis by calling +82 261 470 209 phone number

South Korea

+886 36 565 990

Click up if you have successfully reached Avis by calling +886 36 565 990 phone number 0 0 users reported that they have successfully reached Avis by calling +886 36 565 990 phone number Click down if you have unsuccessfully reached Avis by calling +886 36 565 990 phone number 0 0 users reported that they have UNsuccessfully reached Avis by calling +886 36 565 990 phone number

Taiwan

+66 225 111 312

Click up if you have successfully reached Avis by calling +66 225 111 312 phone number 0 0 users reported that they have successfully reached Avis by calling +66 225 111 312 phone number Click down if you have unsuccessfully reached Avis by calling +66 225 111 312 phone number 0 0 users reported that they have UNsuccessfully reached Avis by calling +66 225 111 312 phone number

Thailand

+971 42 245 219

Click up if you have successfully reached Avis by calling +971 42 245 219 phone number 0 0 users reported that they have successfully reached Avis by calling +971 42 245 219 phone number Click down if you have unsuccessfully reached Avis by calling +971 42 245 219 phone number 0 0 users reported that they have UNsuccessfully reached Avis by calling +971 42 245 219 phone number

UAE

+54 114 378 9640

Click up if you have successfully reached Avis by calling +54 114 378 9640 phone number 0 0 users reported that they have successfully reached Avis by calling +54 114 378 9640 phone number Click down if you have unsuccessfully reached Avis by calling +54 114 378 9640 phone number 0 0 users reported that they have UNsuccessfully reached Avis by calling +54 114 378 9640 phone number

Argentina

+55 800 725 2847

Click up if you have successfully reached Avis by calling +55 800 725 2847 phone number 0 0 users reported that they have successfully reached Avis by calling +55 800 725 2847 phone number Click down if you have unsuccessfully reached Avis by calling +55 800 725 2847 phone number 0 0 users reported that they have UNsuccessfully reached Avis by calling +55 800 725 2847 phone number

Brazil

+56 27 953 900

Click up if you have successfully reached Avis by calling +56 27 953 900 phone number 0 0 users reported that they have successfully reached Avis by calling +56 27 953 900 phone number Click down if you have unsuccessfully reached Avis by calling +56 27 953 900 phone number 0 0 users reported that they have UNsuccessfully reached Avis by calling +56 27 953 900 phone number

Chile

+57 16 104 455

Click up if you have successfully reached Avis by calling +57 16 104 455 phone number 0 0 users reported that they have successfully reached Avis by calling +57 16 104 455 phone number Click down if you have unsuccessfully reached Avis by calling +57 16 104 455 phone number 0 0 users reported that they have UNsuccessfully reached Avis by calling +57 16 104 455 phone number

Colombia

+51 14 341 111

Click up if you have successfully reached Avis by calling +51 14 341 111 phone number 0 0 users reported that they have successfully reached Avis by calling +51 14 341 111 phone number Click down if you have unsuccessfully reached Avis by calling +51 14 341 111 phone number 0 0 users reported that they have UNsuccessfully reached Avis by calling +51 14 341 111 phone number

Peru

+58 22 615 556

Click up if you have successfully reached Avis by calling +58 22 615 556 phone number 0 0 users reported that they have successfully reached Avis by calling +58 22 615 556 phone number Click down if you have unsuccessfully reached Avis by calling +58 22 615 556 phone number 0 0 users reported that they have UNsuccessfully reached Avis by calling +58 22 615 556 phone number

Venezuela

+1 (501) 312-9000

Click up if you have successfully reached Avis by calling +1 (501) 312-9000 phone number 0 0 users reported that they have successfully reached Avis by calling +1 (501) 312-9000 phone number Click down if you have unsuccessfully reached Avis by calling +1 (501) 312-9000 phone number 0 0 users reported that they have UNsuccessfully reached Avis by calling +1 (501) 312-9000 phone number

Manager

+1 (973) 496-3916

Click up if you have successfully reached Avis by calling +1 (973) 496-3916 phone number 0 0 users reported that they have successfully reached Avis by calling +1 (973) 496-3916 phone number Click down if you have unsuccessfully reached Avis by calling +1 (973) 496-3916 phone number 0 0 users reported that they have UNsuccessfully reached Avis by calling +1 (973) 496-3916 phone number

+1 (530) 566-9835

Click up if you have successfully reached Avis by calling +1 (530) 566-9835 phone number 0 0 users reported that they have successfully reached Avis by calling +1 (530) 566-9835 phone number Click down if you have unsuccessfully reached Avis by calling +1 (530) 566-9835 phone number 0 0 users reported that they have UNsuccessfully reached Avis by calling +1 (530) 566-9835 phone number

More phone numbers

Avis emails

custserv@avis.com

100%
Confidence score: 100%

Support

info@avis.com

100%
Confidence score: 100%

Support

Avis address

Six Sylvan Way, Parsippany, New Jersey, 07054, United States

Avis social media
Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more

Nov 01, 2025
View all Avis contacts