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Classic Parade
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classicparade.co.uk

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3.4 3 Reviews 34 Complaints
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Classic Parade Reviews 37

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8:44 am EDT
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Classic Parade Awful experience

Hired a car in June for my son’s prom, the car did not arrive and no refund had been issued, stay well away from this company. We have emailed them serval times and they responded with they are having banking issues this has now been going on for nearly 2 months they can receive money but can’t refund it, we sent an email giving 28 days before legal action and the 28 days have now expired, we have no option but to start legal proceedings. They will comment back saying we are a fake account ect as they do on every negative comment , the only fake reviews are the good ones. Please STAY AWAY FROM THIS COMPANY

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Update by Bonnie D 124

Still no refund still waiting

Update by Bonnie D 124

Still no refund or confirmation of a refund what’s you excuse this time

Update by Bonnie D 124

Still no refund where is my refund

Update by Bonnie D 124

Again the same response that you copy and paste on all your responses, you have my details as you respond to my emails by saying you are having banking issues yet you have had banking issues for the last 2 months and are able to take peoples money but not return it really ! I am still waiting for a refund

Update by Bonnie D 124

Copy and pasted responses from

You on here same with your emails, I just want my money back as you didn’t supply a car but all I keep getting is emails saying you can’t do refunds due to banking issues really !

Update by Bonnie D 124

Still no refund after 2 months you emailed saying you are having banking issues what for 2 months but you can receive money but can’t refund it really ! Still waiting

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Dowling D
Bristol, GB
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Well we’ve called and we’ve emailed still no one answering the phone and still rubbish excuses about banking issues however your quick enough to copy and paste answers on here

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8:49 am EDT
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Classic Parade Serial Scammer

Like other people's experiences, Andrew Brown or Hassan, took £3200, promised us a car, didn't supply it and failed to give us a refund. He has 14 CCJ's totalling £75k as of June 2024. He gets away with this by writing fake reviews (amazing how many 5* ones only ever write one review!), especially look out for the ones taking about the guys, crew or team. The scam company is only him. Please do not give him any money, he's a serial scammer and liar. Please read the 1 star reviews on trust pilot and save yourself the nightmare. AVOID AVOID AVOID.

Recommendation: AVOID AVOID AVOID

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Update by Jill P, SW18

A copy of the credit report that I refer to confirming his CCJ's is attached.

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Jill Paterson
US
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🚩🚩🚩Trust Pilot has now officially flagged Classic Parade’s fake reviews. It’s a scam operation of Andrew Brown’s. If you see a review referring to the fleet, guys, crew or team you know it’s fake. He has no cars, staff, showroom or clue. All he has is a lot of debt and delusion. Avoid, avoid, avoid.🚩🚩🚩

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10:53 am EST
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Classic Parade It's a fake company they took our money, and they disappear. More than £ 4,000

Andrew Brown runs the scamming company Classic Parade Supercar Hire. He offers supercars for rental. Here is the con. At first he will sound very professional over the phone. Discussing your needs and passionate about the car you have chosen. He emails you an invoice for the rental to deposit money via bank transfer into a bank account. Part of this will be the cost of the hire the bulk will be the refundable deposit say £5, 000. You will send the money thinking you are booking a supercar for a special day. The day comes and the wrong car shows up. In some cases no car shows up at all. Penny drops and you realise you've been scammed. You complain and ask for a refund and Opps Andrew Brown now turns into scamming mode. He ignores your calls and emails. He threatens and black mails if you dare to leave a bad review online. He has stolen your money and you won't see it again.

He then desperately continues to posts fake articles and reviews about himself making out classic parade is legit. Clearly an insecure failed businessman. Andrew Brown has been to prison before for doing this. He's now back at it. You only need to google his name and his other scamming company Prestige Cars. I am shocked at how he is getting away with it. I've been a victim of his scamming ways. The police have been informed and Croydon police are already investigating him. I am not the only customer he has done this too. I'm trying to get together as many customers as I can to form a group and get this guy sent back to prison. I won't stop until I get my money back. If you've been a victim of his fraud please comment or message me directly.

Also keep an eye out for Andrews fake response to this complaint.

He won't get away with this.

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Classic Parade Complaints 34

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9:03 am EDT
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Classic Parade Lamborghini hire

Following the agreement and paid £5650 to hire a Lamborghini for sons prom Andrew Brown the so called company director then informed me on the day that a car wasn’t available this was in June 2024, still no refund, it’s a scam company! And Andrew before you say you can’t find my details and I’m a rival company forget it you emailed me just yesterday with another stupid excuse

Claimed loss: £5650

Desired outcome: Refund

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Update by Dowling D
Aug 02, 2024 9:17 am EDT

Followed agreed terms and paid £5000 deposit and £650 hire for a Lamborghini the day before the hire date I was informed after many attempts to contact the company with no answer on the registered telephone eventually I received an email to say a car was not available and the company are having banking issues so can’t process a refund I am still waiting for the refund it’s a scam they will say I’m a rival company but I have many emails to prove I am a genuine customer

Update by Dowling D
Aug 02, 2024 9:39 am EDT

Refund now

Update by Dowling D
Aug 02, 2024 9:21 am EDT

You know who I am just process the refund

Update by Dowling D
Aug 02, 2024 9:20 am EDT

Same response as always just pay the refund

Update by Dowling D
Aug 02, 2024 9:11 am EDT

I am a genuine customer still waiting for a refund

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7:28 am EDT
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We hired a Lamborghini for my sons prom on the 28th June, we were told they would contact us 24 hours before with the arrangements to deliver the car, we had paid the full deposit and the cost of the hire 12 days before and thought everything was in place. On the 27th June we had not heard from Andrew Brown so my husband emailed him and he replied with...

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Classic Parade Still waiting for refund CP-11463

Payed for a Lamborghini Urus Hire for February 10, communication was going well with Andrew and in the day before the hire it was cancelled by Andrew, regarding an "issue with supply chain" I then asked if an alternative vehicle could be sent and he was unable to send an alternative. Eventually my bank details were requested for a refund but still no refund as of yet...

But since that time we have uncovered more information about Andre Brown, got a few photos, his social media (Instagram) and another address of another one of his business. Andrew Brown is a British born Nigerian. We have managed to track him down.

Still no reply to our emails, he doesn't understand the severity of the situation, im not like these other guys that will use police... This is Last week that we will wait for Andrew to issue the refund. After this week we will go looking for Andrew at the various addresses we have of him.

Claimed loss: £6100 Including £5000 Deposit£1100 1 day Rental Fee

Desired outcome: Pay the full amount owed of £6100 (by the end of this week)

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Update by The King Charles
Mar 24, 2024 7:26 pm EDT

Guys Andrew Brown is a British Nigerian, he is currently living in Nigeria, i uncovered more information about him, follow @thejusticeparade on instagram we are trying to piece together all the evidence to build a case against him for these scam allegations. If everyone comes together with their evidence, we can bring his businesses to a halt. He had 24 hours t refund me, but didn't, so i will use all my resources to end his business career in the UK and beyond. Guys together we can make it so he never steps foot in the UK again, accounts will be frozen and available assets seized, but we all have to come together, so follow @thejusticeparade on instagram.

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Is Classic Parade Legit?

Classic Parade earns a trustworthiness rating of 100%

Highly recommended, but caution will not hurt.

Our conclusion: Classic Parade stands out for their exceptional legitimacy, according to ComplaintsBoard’s detailed analysis. This highlights Classic Parade's reputation as a trustworthy leader in their field. Customers can rely on Classic Parade's services, assured they're dealing with a highly reputable and fully legitimate company.

Classicparade.co.uk has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Classicparade.co.uk has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for Classic Parade have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

Adult content may be available on classicparade.co.uk. It is important to be aware of potential risks and to use caution when accessing or engaging with such content.

Classicparade.co.uk regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Classic Parade.

However ComplaintsBoard has detected that:

  • The website belonging to Classic Parade has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
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4:34 pm EST
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Classic Parade Audi RS6 Rental

Three months have passed since I paid the invoice for the Audi RS6 I booked in November, and yet, I'm still without the car or a refund.

I've reached out to Andrew via email eight times, only getting back three replies. Each time, the issue was blamed on ongoing problems with their banking system.

After waiting for so long, I see no other choice but to share my complaint here, as trying to sort it out through emails hasn't led to any progress.

All I'm asking for now is a refund of the money owed to me, so we can finally put this matter to rest.

Claimed loss: £3,260

Desired outcome: I'm just looking for a full refund

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Classic Parade Refund

This horrid company has taken money from my brother and have failed to provide him with a car or refund him his money. My brother (Mohammed Atif) is owed £5000 by this company and has now been waiting for 3 months. If you look in the reviews you will see his name. Despite the company claiming this issue has been “resolved,” I can confirm this is not the case. My brother has had to issue legal proceedings to which this company have still failed to make a response. The lack of empathy shown is appalling. Stealing money from hard working people and failing altogether to respond to them. This is a clear pattern as you will see from the numerous 1 star google reviews and Tripadvisor reviews. The 5* reviews are mostly fake and unverified. I urge people to avoid this company like the plague as they will cause you nothing but financial and mental stress.

Claimed loss: £5000

Desired outcome: Refund

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Invoice:#CP-9772 I made a booking for 2 cars: one for 25 October 2023 and one for 27 October 2023 and received neither of the cars! I have had a disrespectful lack of communication considering I have paid in full and am owed money by this company. I was told on 24 October 2023 in the evening before I needed the car, that there was a problem and it had to...

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10:32 am EDT
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Classic Parade Refund

Classic Parade Ltd.

(Invoice refund CP-8412)

Once again, I'm writing to inform you that the above refund has yet to be resolved. I have had email correspondence regarding the above refund from Andrew Brown (Andy) since the 30th of August as per the attachments. The contents of his emails are full of baloney and petty excuses (see attachments) Would you kindly have the decency and integrity to process this refund without any further delay.

Thanks,

Riyaz.

Claimed loss: £3350

Desired outcome: Refund of £3350 as services not provided.

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Update by Riyaz Jamal
Nov 15, 2023 10:43 am EST

RE: Invoice CP-8412 Refund £3350

Further to your reply on trust pilot for the above refund, this transfer of payment was made to Classic Parade Ltd on the 8th of August 2023 and you should not have a problem finding my name on your system. Failing to find my name on your system has started to occur when we opted for a refund. Further more, its the same case with Andrew Brown(Andy) and his emails mentioning nothing but issues when it comes to a refund. This is an appalling way of conducting business by with holding clients monies which is rightfully theirs.

Attached recent email from Andrew Brown(Andy) where contents of the email are relating to nothing but issues since August. Kindly have the integrity and process/resolve the refund without any further delay.

Thanking you,

Riyaz.

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Update by Riyaz Jamal
Nov 01, 2023 1:50 pm EDT

The above review and previous reviews are not fake or malicious in any form. As a verified customer, they are true reviews towards classic parade Ltd with regards to refund for services not provided as per invoice CP-8412. I had a further email today [protected]) from Andrew Brown(Andy) and the contents remain the same since august and the refund is yet to be processed and/or resolved. I am being pressured continuously via his emails to remove the reviews which indicate the company's refund policy leaves a lot to be desired.

Thanks,

Riyaz.

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Booked online on the 22/09/23 for the Mercedes G63 AMG to use for my wedding reception. All communication was great with Mr Andrew Brown and he was very helpful... Once transfer of money £2900 was done later that night I was sent an email to say engine management light has appeared the car won't be ready so I was given these 3 options: • We can contact...

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I booked to hire a Porsche Boxster for 24 hours on the 16th September 2023 to be collected at Glasgow Airport. Despite formalising the booking (paying the £300 hire plus £5,000 deposit by direct bank transfer) less than 24 hours in advance Classic Parade took the booking (Invoice #CP-9664). Having not heard anything by 10am the next morning, due to...

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I hired a car from Classic Parade through their website on 1st September 2023, for a deliver on the 23rd September 2023, for my daughter's wedding in Birmingham. on the 2nd I had an email from Andy with the hire details, 2 days hire at £400 and a deposit of £2000 total payable £2400, and the deposit is refundable. On the same day I deposited the £2400 and...

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I have requested a Maserati Levante for 2 days from Classic Parade on the 8 of August. I received a quote from Andrew Brown, and transferred them the 2 day hire fee (£700) plus the deposit of £2000. Andrew responded promptly and let me know checks were all good for the delivery. The day before the delivery, on the 27th August Andrew told me that: "I’m...

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I first came across Classic Parade through a Google search. Upon seeing the amount of Google reviews and also the Trust pilot reviews I thought this company would be a good and reliable company to a hire a car from. I hired a Lamborghini Huracan Spyder for the 20th August 2023. I gave a £5000 deposit and it was £1100 for the day to hire the supercar. A day...

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Had hired a Nissan GTR for a Saturday starting at 12:00am. Waited till 03:00 and after about 10 calls with the number +[protected] (which is absolutely useless) where they said we'll call you back (never did) or we'll escalate it I gave up and went to bed. I woke up to no messages or calls at all. The one email the company has, [protected]@classicparade.co.uk...

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Classic Parade Hiring of car

On the 3rd of August, we contacted Classic parade about the hire of a Supercar. We confirmed via invoice number CP8412 about the payment and delivery. On the 17th of August, got an email late at night saying that there has been a technical issue and they cannot deliver hence gave us options to reschedule or refund straight away. We chose to get the refund and since then we have been in contact with them via email and phones. On the 8th of September, got an email that he refund will be processed within 2 working days. We still await for our refund of £3350 till date. We found this company very unreliable, unprofessional, unethical to do further business of hiring. If this matter is not resolved ASAP, we will be compelled to take legal action.

Desired outcome: We want the refund of £3350 for the services that were not provided at all.

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Afreen Jamal
Corby, GB
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Oct 21, 2023 10:56 am EDT
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This matter has not been resolved as stated by the complaints department (Classic parade ltd). The refund (CP 8412)(£3350)is still outstanding since the 8th of September. We received another email from Andrew brown saying that the money will be refunded on the 15th of October and we still haven't received anything from them. We would really appreciate if this matter would be resolved by simply processing the refund. Riyaz.

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Classic Parade Fraud - luxury car hire

DO NOT USE THIS COMPANY. It is clearly a scam. The car I was due to receive unfortunately suffered an 'engine warning light' fault before delivery. I was promised a full refund. I have not received this refund, all calls and emails are now going unanswered. Looking online it seems many other people have fallen for this as well. The 'owner' Andrew Brown clearly has a long track record of this.

Desired outcome: Full refund and Andrew Brown to be prosecuted

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Update by Alex W29
Sep 20, 2023 7:56 am EDT

I have received direct communication from Classic Parade since posting this review. Thus it shows they are aware this review is not from a competitor but an unfortunate customer.

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BOOKING NO CP-9222. I placed an order on the 29th August for a Mercedes G63 AMG to hire for the weekend for my brother in laws wedding which was a special occasion and planned for over a year. The booking was from the 1-4 September and was for £3350 including £2000 for a deposit. Andrew Brown confirmed the booking and mentioned the car will be delivered...

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I requested a Ferrari F430 for 2 days from Classic Parade on the 7th August. I received a quote right away from Andrew Brown, and transferred the 2 day hire fee (£1.5k) plus the deposit of £5k. Andy responded promptly and let me know checks were all good for the delivery. The day before the delivery, on the 20th August I received an email from Andrew that...

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On the 17th July 2023, I enquired for a 1-day rental of a Mercedes G63 AMG for the 12th August 2023 with Classic Parade. I received an initial email back from Andrew Brown (Andy) confirming availability, colour choice and price details of the vehicle, and he was also helpful in answering my queries regarding additional mileage charges, accepted payment...

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Classic Parade Not received refund!!

booked a Nissan gtr r for the 12th (today) but got an email on the 10th saying that there is a problem with the car and would try to find an alternative. Various emails to them to find out what was going on with little to no response from the owner Andrew Brown. They finally responded to say that they could not find an alternative so I requested a refund from them. It is now 9pm and I’m still have no refund, no conformation that a refund has been processed or any other response. I have now had to get the bank involved to get my money back. I am also going to be getting legal advice to see what else I can get because this is not acceptable from a company that asks for so much money and claims to be high end and professional. Avoid at all costs!

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Update by Danny Pickard
Aug 13, 2023 8:38 am EDT

All resolved was a big misunderstanding with a breakdown in communication and has been dealt with amicably and professionally and I’m happy with the outcome thankyou

Update by Danny Pickard
Aug 13, 2023 4:54 am EDT

As I’ve already said on trust pilot you ignored my emails twice stating my bank details I also rang your company 4 times and everytime reception conveniently “wasn’t in” now you replied this morning stating that my emails went into spam folder but only my bank details right? Funny how that happens isn’t it and still no refund, as stated in previous message you be hearing from the court now so il leave it to you

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All sorted 👍

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Classic Parade Scam

We wanted to hire a supercar for our client and we had a contact with Andrew Brown of this company who quoted 5600 pounds for the deposit and the rental. The rental date was set as 30th May, 2023 and the transfer was made a week before. But, a day before the rental, he called and emailed us mentioning that the rental can't be done the next day as they had a some issue with the insurance provider. So, he offered us an option for a refund. We opted for the refund and sent him the bank account details. From then on and until now, he has stopped responding to our emails and calls and has not refunded the money as well. We have also raised a complaint with the Metropolitan Police, UK regarding the same and we are attaching the complaint (fraud) report for your reference. Please help us in getting our money back. Thanks.

Desired outcome: I would like my money back

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Lita neera
US
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Aug 20, 2023 4:47 pm EDT
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Transaction couldn’t be any clearer! My go to rental company for any occasion! Great full for this company 10/10 we’ll done classic parade

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Lita neera
US
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Aug 20, 2023 4:41 pm EDT
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Couldn’t of asked for a better rental company! The transaction was smooth no complaints outstanding performing cars !

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Lita neera
US
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Aug 20, 2023 4:38 pm EDT
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Was very impressed with this company, very particular with their process and it works east to get on the road and was driving their Porsche 911 in no time thanks !

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J Stones
london, GB
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Aug 07, 2023 10:19 am EDT

Disagree with the above, classic parade has always dealt with me excellently with impeccable service

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Atlanta Edwards
GB
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Aug 07, 2023 8:20 am EDT
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Been using classic parade for many years and never had a problem with them whatsoever. Andrew is always extremely professional dealing with my requests and always delivered excellent customer service and more.

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Jermaine loor
London, US
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Jul 30, 2023 5:48 am EDT

Top service from classic parade I’ve never had any troubles with this company. manny more cars to rent in the future what a wide range !

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Kamari James
US
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Jul 28, 2023 12:37 pm EDT
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Car was good we hired a Lamborghini for a video shoot very great service

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Jerrycurls
London, GB
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Jul 28, 2023 12:11 pm EDT

Was introduced to classic parade a while ago and I’ve rented cars from them multiple times and every time the car comes immaculate classic paarade will always be my go to place company for this service !

M
M
Maya Montana
London, GB
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Jul 28, 2023 12:05 pm EDT

Excellent service, enjoyed using the company, no complaints. My experience was not as above.

R
R
Ria Conteh
US
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Jul 28, 2023 11:31 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

What fantastic company. Fantastic customer service and excellent cars clean and prompt. No issues whatsoever. Definitely returning next month . 6 stars out of five

Overview of Classic Parade complaint handling

Classic Parade reviews first appeared on Complaints Board on Dec 30, 2017. The latest review Lamborghini hire was posted on Aug 2, 2024. The latest complaint Serial Scammer was resolved on Jul 01, 2024. Classic Parade has an average consumer rating of 4 stars from 37 reviews. Classic Parade has resolved 20 complaints.
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  1. Classic Parade Contacts

  2. Classic Parade phone numbers
    +44 333 355 3595
    +44 333 355 3595
    Click up if you have successfully reached Classic Parade by calling +44 333 355 3595 phone number 2 2 users reported that they have successfully reached Classic Parade by calling +44 333 355 3595 phone number Click down if you have unsuccessfully reached Classic Parade by calling +44 333 355 3595 phone number 2 2 users reported that they have UNsuccessfully reached Classic Parade by calling +44 333 355 3595 phone number
  3. Classic Parade emails
  4. Classic Parade address
    86-90 Paul Street, London, England, Greater London, EC2A4NE, United Kingdom
  5. Classic Parade social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Aug 22, 2024
  7. View all Classic Parade contacts

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