Amazon

I ordered this wheelchair in August they said it would be 8th 16 September I am still waiting for it I paid £299 pound for it in a pensioner and can't afford to lose that kind of money plus I need it desperately can you please help me.Thanks I am surprised at Amazon being neglectful I thought they were a good company but I need this wheelchair desperately as I'm in and out of hospital and go back to hospital 29th Sept and I need it desperately.Thanks

I have been a loyal and active Amazon customer for years. After my account was once blocked, I provided all the necessary information, and it was reinstated. Later, without any clear reason, my account was blocked again. I have not used any new addresses, cards, or suspicious details since the reinstatement. Since then, I have received no reply or explanation from Amazon. I kindly request a proper review and restoration of my account.

I’m a long-time Amazon customer, and I’ve had an extremely disappointing experience with Amazon Egypt. I placed several orders that were never delivered. The delivery agent refused to deliver, saying my address was “too far,” although I’ve received many packages to the same location before.

Worse, my orders were canceled without my approval or notification. When I contacted customer support, I was passed from one agent to another, and no one took responsibility or offered help. I eventually requested to speak to a manager, but the person who contacted me was unprofessional and said: “There’s nothing we can do.”

I have already contacted jeff@amazon.com but haven’t received any meaningful response.

I am demanding a full investigation, action against the delivery agent, and compensation for the inconvenience and lost orders.

*Account:* [protected]@gmail.com

*Phone:* +[protected]
*Email:* [protected]@gmail.com

I purchased an ice machine for $236.49 on Amazon and it was debited to my Amazon Prime Visa. The item did not work right so I returned it 3 days ago. The refund by default went as credit to my gift card amount and was not credited to my Chase Prime Visa. I called Amazon and they said I did not select my credit to go to my Visa and by default it went as a credit on my gift card amount. They said they did not now have the option to credit my credit card. It is fraudulent for Amazon hold my funds now that can only be used towards Amazon purchases and I have to pay the amount to Prime Visa account.

I Paid $438.64 for a Lenovo Laptop from Amazon the Order Number is [protected] then once the Brand New Lenovo Laptop had arrive to my house I had opened the package and to my surprise I seen a big damage dent on my Brand New Lenovo Laptop (As Shown in the Photo Circle in Red) Then 2 weeks after I had received the Lenovo Laptop on Wednesday June 7, 2023 it started having issues such as not turning on properly sometimes and having this error consistently popping up in my screen saying that “Your device ran into a problem and needs to restart. We're just collecting some error info, and then we'll restart for you.” (As Shown in the Photo) But unfortunately this keeps happening even till this day. So I contacted PayPal to Dispute this $438.64 Transaction on July 10, 2023 (As Shown in the Picture) so I can get my money back because the Lenovo Laptop is damaged. so for the meanwhile I was doing my part by submitting multiple evidence to get this $438.64 dispute claim close in my favor, but unfortunately PayPal denied and close my $438.64 Dispute claim on August 8, 2023 by claiming that they denied my $438.64 Dispute claim because this transaction was processed correctly (As Shown in the Picture). Which is irrelevant because the whole reason why I open this $438.64 Dispute claim with PayPal in the first place is to get my $438.64 back because My Brand New Lenovo Laptop is damaged not because the transaction wasn't processed correctly. So I made some complaints to Amazon then on January 14, 2024 I received a email response from one of the customer representatives from Amazon about my complaints (As Shown in the Picture) he claims this is not a fraudulent transaction but a defective item which is why my dispute claim keeps getting denied and I won’t get my refund but I keep making it clear that this a defective/damaged item not a fraudulent transaction. right after I said that the Amazon customer representative said a very generic sorry response and never reply back to me again (As Shown in the Picture)

Hi,I would like to complain against Amazon uk. The item in question was a Hisense oven, this was being sold by Amazon with a due delivery before xmas. As our old oven had partly failed and after Amazon had advertised a delivery before xmas, my old oven was removed and taken to the recycling center. I was then told that my original order was not giong to be delivered and the order was cancelled and I was told by customer services that the courior had lost the delivery paperwork.
So I was desperate to get an oven in for xmas, when I turned to amazonuk again as I had failed with other merchants at this late stage, only for the same oven offered for delivery before xmas again, so I ordered it again. Then only to be told late on xmas eve that this was undeliverable and order was cancelled, so twice the same order, twice advertised with delivery before xmas and twice the order cancelled with different excuses each time. So the xmas lunch we had planned for x9 family members was a complete disaster, worse xmas we have ever had, everything we had planned was ruined and we eventually had to have xmas dinner at my mother in law house. So Amazon compleletley ruined and scewed up my family Christmas, it was probably going to be the last one as a family, as my son is moving abroad and my daughter will be moving out latter this year. So I am so furious that I cannot put into words without swearing AND all that Amazon can offer me is a £40 gift card.
Lets say that if this is not sorted out properly then I post this issue on social media, I will go to my local press and my local BBC news station where they highlight these kind of personal issues.
Oder number 1 purchased on 16/12/2024 and the second order placed on 22/12/2024. THEN after talking to amazons customer service teamI was given a complaints email adress that dosnt work. This will be highlighted if I talk with the BBC.

I have been trying to receive refunds for 3 orders, 112-0924739-5194648, 112-0524433-3857026 & 112-1977016-4013002. All 3 have been returned to Amazon but every time I contact Amazon about a refund, I am lied to by an associate or supervisor. All 3 items were purchased new but arrived used with an LPN barcode attached. No one at Amazon has heard of these barcodes even though they're the ones who create and attach them to items. Then, I'm being told the items are still in transit when all 3 have tracking numbers and show they've been delivered to Amazon for weeks. Here is proof of the blatant lies I'm being told:
"Hello,

I am Mahendra from Amazon.com.
I'm writing in response to a complaint filed on your behalf by the Better Business Bureau BBB - I've provided the BBB with a copy of this message.

Upon reviewing the complaint details, I see that you are referring to the order's #112-0924739-5194648, 112-0524433-3857026 & 112-1977016-4013002 regarding refund for the items.

Based on order details, I see that the item are still in transit and refund for the items will be issued only once the items marked as received at our fulfillment center."

So I will be filing a charge back with my bank and canceling my prime membership. Amazon used to have OK customer service but now it is a joke as I'm sure you're well aware with all the lawsuits and complaints you receive.
Refund these orders to my original payment method and let me be done with this ridiculous situation. I have filed 3 BBB complaints about this and continue to get the same lies as a response. Don't sell used items as new and don't lie about it and hold refunds hostage. Shouldn't have to let you know that's a [censored]ty thing to do.
[protected]@gmail.com

I bought an order from Pet Centers for my dog available through Amazon. The package was delivered to an unknown parcel locker leaving me no information. I have had enough of the problems with my mail and delivering my orders . I asked for a refund . They never gave me the dog food that doesn't need special delivery or a prescription. I can get it here if it can't come to my door . Where's the parcel locker ? Complain like crazy 🤪 until customer service becomes a top priority.