Fake delivery status and broken refund promise
Amazon Customer dis-service... My wife offered a lawnmower that was never delivered. She received an email with a delivery message saying it was Handed to the Customer! THATS A LIE! In a chat with amazon she answered all of their questions. She sent photos of the safe place delivery area as they requested. Delivery companies always take a photos when they...
Read full complaintGrohe quickfix start - kitchen sink pull-out dual spray tap single-lever mixer
I ordered GROHE tap on the 30th December 2025 The money £141 was taken on the 5th January, the delivery time was from then until 8th March. I was willing to wait that long. But this morning 8th March i get email saying order cancelled. to say i'm annoyed is an understatement, NO i'm furious. waiting all this time to redo my kitchen and then...
Read full complaintLier & intimating Amazon Canada agent
After much fights & lots of struggles with their autobot online & over the phone, finally I was talking to this "Ron" person of Amazon Canada. After lots of detailed explanations about possibly a defective ipad charging cable..., this "Ron" person told me he would send me a replacement charging cable within "24-48 hours" & he promised to send me an email...
Read full complaintDefective yuasa stop/start car battery
Purchased end of September 2025 fitted by local garage which now report its fully defective. The defect start in December when local overnight temperatures were reported at -8c subsequently the battery started draining its journey charged power and could only be ignition started from apwer pack module. Now its in the local diagostic garage were they inform...
Read full complaintCannot create account
Amazon is now requiring a phone number to sign up, however it keeps telling me my phone number is already in use despite having just got a new number. This was weeks ago before my phone exploded. I tried telling Amazon that that's not my account but they keep telling me "oh well" and not letting me make an account. I have gone through 5 different numbers to attempt to get an amazon account and all of them were already in use.
Read full complaintAmazon digital egift card
A friend sent me e-gift card to purchase some items for the New Year and because I am unable to go to the store to purchase items due to an illness. When I opened my email and clicked on the gift card, I was immediately transferred to the official site of Amazon and told to redeem funds to account which, I found out shortly after, that I was banned for. The...
Read full complaintRude customer service trying to find out about job application
I have sent a letter to there head office in london about rude staff on the webbot online and there attitude towards people about job applications and why amazon do not reply I sent my letter to your head of complaints and still no reply I posted my letter on the 22nd january It was about your rude customer service about finding out who I need to contact about job applications not being answered
Read full complaintUbeesize 4 pack xl thickened copper oven liners
This was the package from hell! The day after I ordered I got notification that the product had shipped via UPS! For 14 days, UPS showed that they hadn't received the item yet. When I tried to cancel I was informed I couldn"t because it had shipped but that I could reorder and asked if I would like to reorder? So I did on Jan. 11th. On Jan.13th I got...
Read full complaintLack of access to kindle technical support
Faulty kindle was replaced by seller under my 2 year guarantee. Newly registered 3574 books shown in library - none showing read status which means no bookmarks- which I use for study- available. Spent an hour with the sellers kindle technician who came to the conclusion it was a cloud interface issue which was an Smazon responsibility. After many hours of...
Read full complaintMobile phone customer service call
I recieved a call from a company claiming to be Amazon. They said someone had tried to buy a mobile phone on my account with you . The man I got hold of was very rude, he wanted all sorts of personal details, and so I told him I thought it was a Scam Call. I hung up on him. If he was your man, Sorry, but I failed to understand why he would phone me, ask if...
Read full complaintSecurity breach
At 09hr35 this morning (14/01/2026) I received a call from [protected]. The male who spoke said he was calling about the iPhone I ordered through my Amazon Account. 1)I have not ordered any phone from anywhere. 2) an iPhone is the last option I would choose if at all. He said that it was showing on my account and that the number he was ringing on wa...
Read full complaintCustomer service
i had 3 gift cards i got as xmas gifts i was buying 3 item,s that came to 82.60,each gift card was 20gbp so i was going to pay the extra with my debit card i asked a customer service agent to help me add the gift cards to my account i was refused help and told to contact the gift card company one4all,i use the website regularly so i,m very upset that i wa...
Read full complaintups
I was expecting a delivery today of a microwave which an attempt to deliver yesterday I wasn't in when they attempted to deliver I got no info on where or when my delivery will take place this the second time since 18 December I was left not knowing where or when I will get my delivery parcel of my microwave I can't get in touch with ups and when I ring amazon my call ends before anyone speaks twice in just over a week I have this trouble with sellers or drivers
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Amazon
I requested that my businesz account be transferred back to a personal account. The system asked me if I wanted to kerp my shipping history when I said yes tge system deleted my account Accordjng to customer services I shoukd have got an email to co firm cancellation but I did nor get this. Custimer Services say there us nothinh they can do. However, whdn I...
Read full complaintTotal lack of customer services completely useless
Earlier this year someone in Luxenbourg found a way of buying product s on Amazon with my Credit card this card is an M&S card so every purchase has to have a security Number however Amazon allowd this person to use my card with impunity My credit card company cancelled my card and issued a new one in the last few day I have tried to access my account so...
Read full complaintDelivery
Parcels were originally to be delivered Wednesday. It was changed to Tuesday between 3.15/6.15pm but did not arrive till 7.30pm. The trouble was i had to go out as we had a meal booked for 6.30pm. The courier left 3 parcels on a concrete path i the pouring rain and they were all soaked and dripping wet. I am very angry. Then Wednesday i had a parcel to be...
Read full complaintPrime
I used Prime for a fast delivery in November 2025. Within a few days after I cancelled it. Then you took £8.99 out of my account. I do not want to use this service. The cancellation procedure is obscure but I have used it before with no problem. I have just cancelled again, please make sure that it is cancelled. Please refund £8.99 to my account.
Read full complaintPayment verification
Today, Saturday 29/11/2025, I have twice verified a payment on my bank mobile app but then cannot get back to the right place on the Amazon app to complete the payment so the order then gets cancelled.
This has always worked fine in the past and the bank app is working so it seems to be a problem with the Amazon website
Stephen Roger Slater
Tel [protected]
roger.[protected]@gmail.com
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Clincard prepaid visa
I dont have a physical ClinCard. I have downloaded the app on my phone. I am a Senior, so it is a bit confusing. The app displays the amount that the agency promised, but I cant use it. The agency I am affiliated with double checked their numbers. I cant use it online for purchases at Amazon or anywhere. Denied several times. I dont see a QR symbol on the...
Read full complaintDelivery
I have been waiting since rhe 1st for ear buds to be delivered and have gotten nothing but robbed of woth three different days 1st 4th and now the 6th. Die to the incompetence of the delivery driver not looking to where they are supposed to be they were supposed to be st mine by 1 on the 1st they didn't turn up so then when I call was told rhatbrhey would...
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